Ford Fiesta Complaints

3,175 consumer complaints on file.

#11465958May 24, 2022
POWER TRAIN
The contact owns a 2017 Ford Fiesta. The contact stated that while driving at a low rate of speed, the vehicle shut off without warning. The contact had the vehicle towed to an independent mechanic after multiple attempts to restart the vehicle. The independent mechanic then informed her that only a dealer could repair the vehicle; therefore, the vehicle was towed back to her home. The vehicle was then towed to a dealer where she was informed that the TCM (Transmission Control Module) needed to be replaced. The manufacturer was notified of the failure but offered no assistance; they then referred the contact to the NHTSA. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465995May 24, 2022
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Fiesta. The contact stated after refueling the vehicle, the vehicle would stall while at a complete stop. The contact would restart the vehicle and continue to drive. The contact stated that the failure had been reoccurring increasingly and had worsened. The contact stated that the vehicle would only start after several attempts and would only gain motive power after depressing the accelerator pedal several times. The check engine warning light was illuminated. The vehicle was taken to the dealer several times where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced three times. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 20,000. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465998May 24, 2022
POWER TRAIN
When accelerating, there is a shuddering sensation as you can feel the clutches slipping. The shifting is also sluggish at times. When in "sport mode" an error state can occur where the transmission fails to shift gears altogether and a warning comes up on the dashboard to service the transmission immediately. While that error is up, the shuddering becomes much worse and the engine will try to lurch forward at random times when it chooses the wrong gear. This lurching will fight the brakes too, decreasing stopping distance if the driver isn't extra diligent. This error state is cleared by stopping and starting the car again. There are no other visible dashboard warnings associated with this issue in daily driving. I took it to a local service center to be diagnosed and they determined it was either a worn clutch or a faulty TCM in need of a replacement. I took it to the Ford dealership in the area, and they narrowed it down to the clutch and not the TCM. Ford issued an extended warranty for this issue on other 2015 Ford Fiestas, but mine fell just outside the required build date despite having identical symptoms as what the warranty was for on the other cars. The car is only 7 years old with 92k miles on it, so if it was part of the aforementioned extended warranty (7 years or 100k miles) it would qualify, but not for much longer. This seems to be a known issue that Ford never fixed despite the car being outside the extended warranty cutoff.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465512May 20, 2022
UNKNOWN OR OTHER, POWER TRAIN
Clutch master cylinder and slave cylinder failure. Both leaked, clutch pedal ceased functioning while driving, leaving the car inoperable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465272May 19, 2022
POWER TRAIN
We have owned this vehicle for approximately two years. The vehicle would occasionally loose power/shut off while driving, specifically when slowing to a stop or turning a corner. Several times when this occurred the vehicle was being driven in heavy traffic and we were almost rear ended by drivers behind us due to the sudden stopping of the Fiesta. We initially believed that it was due to faulty oxygen sensors and had them replaced. (There was a check engine light that came on and the codes indicated an issue with the oxygen sensors.) Earlier this year the problem started again. When leaving our neighborhood, the car shut off and would not start again. The car was placed in park and would not shift out of park. After leaving the car parked on the side of the road for approximately 30 minutes, we were able to start the car and shift it out of park. It drove fine the rest of the day. The next day the car again lost power while driving. We were unable to shift the car out of drive and had to have it towed. It has been sitting at the dealership since the beginning of February awaiting a replacement Transmission Control Module, which we have been told is on back order. We have purchased three used/rebuilt TCMs and taken them to the dealer (one was pulled from a car at a local junk yard and two were purchased online) to have them installed. None of the parts that we provided were able to be programmed by dealership after being installed. We were originally told by the dealership that a new replacement parts from Ford are on backorder and aren't expected to be received for at least 6 months. Our local Ford dealership (where our vehicle currently is awaiting repairs) has 8 Focus and Fiesta's sitting awaiting new TCMs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465101May 18, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LATCHES KEEP BREAKING. I HAVE ALREADY PAID TO FIX 2 NOW A 3RD ONE IS BROKE. THERE WAS A RECALL FOR THE DOOR LATCHES ON THE SAME YEAR, MAKE, MODEL BUT MY VIN NUMBER WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464947May 17, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSTITUENT EXPERIENCED TRANSMISSION FAILURE ON THEIR 2013 FORD FIESTA. THE CONSUMER STATED THE VEHICLE WAS APART OF A CLASS ACTION LAWSUIT, BUT THE CONSUMER WAS UNSATISFIED WITH THE SETTLEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464823May 16, 2022
POWER TRAIN
The contact owns a 2018 Ford Fiesta. The contact stated that while driving approximately 5 MPH, the vehicle suddenly stalled. The engine failure message was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464908May 16, 2022
WHEELS
The lug studs have "swollen" making it impossible to change a tire. I was told both by the tow truck driver who showed up to change the tire, and the tire shop where I took the car, that this is a known issue with this make/model and that you have to take it to a Ford dealership to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463826May 9, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Ford Fiesta. The contact stated that after starting the vehicle and attempting to drive, the transmission failed to shift properly. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463522May 5, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2014 Ford Fiesta. The contact stated while driving approximately 30 MPH, the vehicle began to vibrate abnormally. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond. The contact pulled over and turned off and restarted the vehicle and the vehicle started shuddering. The contact was eventually able to drive the vehicle without the failure recurring. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer and it was diagnosed that the transmission had a "flutter" and determined that numerous transmission parts needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463360May 4, 2022
POWER TRAIN
The component that failed was the clutch pedal assembly. The part is currently still installed in the vehicle. The clutch pedal randomly will stay full depressed, and requires manually reaching and grabbing the pedal to pull it out. The operator being distracted because they cant get the car into the correct gear and have to pull off the road to reset/pull the clutch pedal back into position. The component has not be inspected. There were no warning signs or symptoms before the failure happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463229May 3, 2022
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that after refueling her vehicle, the vehicle failed to start-up without warning. The contact also stated that the vehicle would hesitate without warning upon depression of the accelerator pedal while the engine revved. The contact had taken the vehicle to the dealer where she was informed that the PCM (Powertrain Control Module) was defective and needed to be replaced. The contact was then informed that parts were placed on back order as the vehicle remained in the possession of the dealer. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462944May 1, 2022
POWER TRAIN
Driving at highway speeds and transmission goes into neutral unexpectedly. Loses power steering at this time also. This also occurs now at any speed. With this occurring there is a high probability of an accident that can lead to serious injury including death. Ford has known of this issue with these vehicles and will not recall them and fix the problems. The government needs to take this matter up and force Ford to fix the unsafe vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462948May 1, 2022
WHEELS
Swollen lug nuts made removing wheels impossible. Unable to receive balance at a shop. Tire blowout on 28Apr22 caused prolonged disablement in unsafe area due to inability to remove lug nuts and change tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462779April 29, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2011 Ford Fiesta. The contact stated when the vehicle was taken for another recall repair two months ago, she was informed of a transmission recall for her vehicle from the manufacturer; however, there was no failure experienced. The contact also stated that recently the reverse gear functionality was inoperable and the oxygen sensor light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462557April 28, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
Defected transmissions were installed on these cars. Ford recalled the least number with the least loss, but they kept the rest with their defected transmissions which cost more money than the car’s value. Ford sold their cars with defected transmissions and they knew it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462634April 28, 2022
POWER TRAIN
Transmission does not shift correctly. Ford refuses to address the issues. This model was proven to have a faulty design. When will there be a recall? Before someone gets killed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462422April 27, 2022
SEAT BELTS:FRONT:RETRACTOR
The contact owns a 2016 Ford Fiesta. The contact stated the seat belt does not retract on the driver's side and passenger side. The contact stated he sat on the buckle and injured himself. The contact has been seeing a chiropractor for 3 years now. The contact did not take the vehicle to a dealer nor was the seat belt repaired. The manufacturer was notified. The failure mileage was 51,617.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11462495April 27, 2022
POWER TRAIN
The contact owns a 2017 Ford Fiesta. The contact stated that upon starting the vehicle, a yellow wrench warning symbol and "engine malfunction service now," warning message appeared on the instrument panel. The contact also stated that the vehicle would intermittently stall while driving at various speeds with the warning light remaining illuminated. The contact called several dealers including Ourisman Ford of Alexandria (6129 Richmond Hwy, Alexandria, VA 22303), Upper Marlboro Ford(5701 Crain Hwy, Upper Marlboro, MD 20772), Koons Ford of Silver Spring (3111 Automobile Blvd #1, Silver Spring, MD 20904) and was informed that the failure might be related to a transmission defect. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle; he was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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