Ford Fiesta Complaints

3,175 consumer complaints on file.

#11480857August 23, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2011 Ford Fiesta. The contact stated that when the vehicle was shifted to reverse, the vehicle failed to engage in the correct gear. The vehicle was towed to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was repaired however, the failure recurred on numerous occasions. The check engine warning light illuminated. The vehicle was towed back to the dealer and remained. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479783August 17, 2022
POWER TRAIN
The contact owns a 2012 Ford Fiesta. The contact initially stated that after making a complete stop, the vehicle would jerk upon the depression of the accelerator pedal without warning. The contact took the vehicle to the dealer where the transmission clutch was replaced. The contact then stated that while driving at 25 MPH, an abnormal noise had emitted from the vehicle as the vehicle stalled out without warning. The contact was able to restart the engine but the vehicle had failed to accelerate. Due to the failure, the contact had the vehicle towed to the dealer where the vehicle was diagnosed with a defective PCM(Powertrain Control Module); the contact was also informed that the parts were on backorder. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479358August 15, 2022
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that the vehicle failed to start. The vehicle was towed to an unknown dealer where the battery was replaced. However, the vehicle was shuddering significantly and the RPM was reeving up while driving. The vehicle was taken to a second dealer where it was diagnosed that the transmission control module needed to be replaced. However, the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479111August 13, 2022
UNKNOWN OR OTHER
At intersection making a turn when vehicle wouldn't move forward. Transmission stoped working. Dangerous vehicle position. Signal light changed. Several cars honked horn and had to go around. Car was in gear (drive). After several minutes shifting into drive and reverse and back into drive I was able to complete turn and pull over to side of road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478948August 12, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
2012 FORD FIESTA. CONSUMER WRITES IN REGARD TO TRANSMISSION CONTROL MODULE SAFETY RECALL. THE CONSUMER REQUESTED AN EXTENSION ON THE TRANSMISSION WARRANTY. AS THE FAILURE OCCURED PRIOR TO THE WARRANTY EXPIRATION DATE. THE CONSUMER WAS UNABLE TO HAVE THE VEHICLE SERVICED UNTIL AFTER THE WARANTY EXPIRED. ALSO, THE VEHICLE WAS UNDER THE MILEAGE REQUIREMENT FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478553August 10, 2022
ENGINE
Dp26 automatic Transmission seals leak contamination of clutch. Constant problems with transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478156August 8, 2022
ENGINE
The contact owns a 2015 Ford Fiesta. The contact stated while driving 65 MPH, the check engine warning light illuminated as the vehicle hesitated upon depression of the accelerator pedal. The contact was able to coast the vehicle home and had her husband inspect the vehicle. Her husband discovered that a low engine compression and that the engine would need to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 82,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478243August 8, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford Fiesta. The contact stated that the check engine warning light had illuminated on the instrument panel. The contact replaced the spark plugs; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer where they replaced the vacuum pump and hoses. A few weeks later, the check engine warning light returned and the vehicle failed to start up after several attempts. The contact also noticed that coolant needed to be added more frequently to the reservoir. The vehicle was taken back to the dealer where it was discovered that coolant leaked into the cylinders resulting in engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which she linked to the failure. The manufacturer was notified of the failure and informed the contact that her vehicle was not included in the recall; the contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477339August 3, 2022
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle would surge while driving and the vehicle was making an abnormal clinking sound. Additionally, the contact stated while driving 35 MPH, the vehicle was surging significantly and started to decelerate independently. The "Transmission Malfunction. Service Now" message was displayed. The contact released the accelerator pedal and depressed the brake pedal. The contact then slowly depressed the accelerator pedal and the vehicle responded. The contact was able to continue driving at slower speeds. The dealer was contacted and informed the contact that they did not have an early availability for diagnostic test. The vehicle was taken to a transmission specialist where it was diagnosed that the Transmission Control Module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 35,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477021August 1, 2022
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated while driving 35-45 MPH, she heard abnormal sounds coming from the front end of the vehicle. Additionally, the contact stated that while attempting to shift the gear shifter from one gear to another, the gear shifter was difficult to operate. An unknown warning light was illuminated. The vehicle was taken to the dealer three times where it was diagnosed with transmission failure and that the transmission control module (TCM) needed to be replaced. The vehicle was repaired each time; however, the failure persisted. The vehicle was taken back to the dealer. The contact referenced Ford Service Campaign Number: 14M02; however, the dealer and the manufacturer informed the contact that they could not provide vehicle rental assistance as the Service Campaign had expired. The manufacturer opened a case and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 73,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476753July 31, 2022
UNKNOWN OR OTHER
The transmission is slipping and jerking. I can't change gears without a issue and the car stops. The engine revs even when I am not going fast.the transmission says it is overheating and I got my fan fixed months ago and had done it before but seemed to repair itself so I thought.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476253July 28, 2022
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated that while coming to a stop, the vehicle shuddered and hesitated before stalling. The transmission failure message was displayed. Additionally, on several occasions, the vehicle would not immediately respond after shifting to reverse(R). The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified but no assistance was offered. The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476372July 28, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 35 MPH and accelerating, there was an abnormally loud grinding sound while the transmission was shifting gears. The contact stated that the transmission was also grinding gears while decelerating. The contact stated that the failure had gone from intermittent to constant. The contact stated that the check transmission light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the power train control module (PCM) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475835July 26, 2022
UNKNOWN OR OTHER
As I'm driving the car will stop if I get it to go again it won't pick up speed, it will rev up but not go, I was told that it has all the original parts that was until I had someone look at it for the problem stated since then it has new spark plugs new front brakes, break's in back have been rotated new tires, I'm still paying a car note on this car I've had to pay towing fees and still the problem persist I'm scared to put my boys in this car but it's our only form of transportation the dealer that sold me this car is horrible and Ford was of no help, still trying to find the main issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475667July 25, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2011 Ford Fiesta. The contact stated while driving approximately 60 MPH, the transmission failed to operate as designed. The contact also stated while attempting to accelerate, the vehicle failed to respond. The contact stated that the transmission control module and another unknown warning light was illuminated. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474557July 18, 2022
AIR BAGS
Son was in an accident last night and all but the drivers steering wheel airbag deployed causing him to hit his head on the steering wheel.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11474375July 17, 2022
ENGINE
In SEP-2021, the engine overheating warning light came on. We stopped the car and realized that the coolant level in the overflow reservoir was very low. There was no obvious leak on the ground or on the engine. We purchased coolant and topped off the coolant reservoir to the appropriate level. A couple of weeks later, we noticed again that the coolant level had gone down significantly while there was no sign of coolant whatsoever on the floor of the garage. We dropped off the car at our local Ford dealer on 20-OCT-2022 for a diagnosis. On OCT-22, the service department confirmed that the engine had overheated and that the head gasket had blown and informed us they would contact Ford to discuss the repair. Further feedback from the dealership was that they would need to tear down the engine at Ford's request for further investigation. We received a loaner vehicle from the dealership on 29-OCT-2022. Fast forward to FEB-2022 and the dealer confirmed that they had found no external leaks and the diagnosis had revealed codes P1299 and P0303. Further testing revealed coolant found in cylinder # 3 so the coolant was found to be leaking inside the engine. Engine block was found to be cracked. They also confirmed that Ford Motor Co. had agreed to replace the engine under warranty. The repaired vehicle was finally returned to us on ... 20-JUN-2022, 8 months after it was dropped off at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473391July 11, 2022
POWER TRAIN
According to dealer TCM needs replacing however part is on back order with no ETA. Dealer can install after market TCM but it comes with no warranty. CSP issued by Ford on TCM but have not issued a full recall even though this has been ab issue since 2011 Model. Currently 10 of thousands of parts on back order. Ford needs to stand behind their cars and issue a full recall on this part and cover all repairs. Just recently had to have transmission repaired and not even 3 weeks later the TCM needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472568July 6, 2022
POWER TRAIN
Car did not shift into second gear while making left turn in intersection multiple times. Jolted and shook while turning with oncoming traffic. I must now make sure there is at least 10 seconds worth of space before taking a left turn in order to feel safe. Took to mechanic and they stated it was TCM diagnosis and to talk to Ford. Spoke to them and they stated recall period was expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472586July 6, 2022
POWER TRAIN, ENGINE
The contact's son owns a 2015 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle would hesitate and jolt upon depression of the accelerator pedal with the check engine warning light illuminated. The contact attempted to reach two local dealers but was unable to speak to a representative. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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