Ford Fiesta Complaints

3,175 consumer complaints on file.

#11462131April 25, 2022
UNKNOWN OR OTHER
My neighbor has been hacking my radio frequencies of my car and has now hacked into my car. He’s following me and controlling my car. I’m afraid he is obsessed with me and will cause my car to have an accident. The police will not and have not helped me and this guy lives right next door to me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461055April 17, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1: The door latch for the hatch doesn’t always latch and will come back open. 2: When driving after stopping the car “shutters and lags” on take off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460916April 15, 2022
POWER TRAIN, ENGINE
The contact owns a 2011 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the clutch was slipping. Additionally, oil was leaking onto the transmission. The check engine warning light illuminated and then went off. The contact called the local dealer, who informed her that the vehicle did not meet the criteria for the service campaign. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460142April 8, 2022
POWER TRAIN
Transmission shutters and shifts late sometimes during acceleration from a stop. Lawsuit settled with Ford states 2016's are covered but dealership says its only up to 2015, which is the date of manufacturer on my vehicle. Vin check also does not show recall, but clearly states in lawsuit 2011 to 2016 are affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459827April 6, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, UNKNOWN OR OTHER
The contact owns a 2015 Ford Fiesta. The contact stated that the rear driver’s side door failed to latch securely when closed. The contact stated that the door would only lock when the latch was manually pushed down. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459270April 1, 2022
AIR BAGS, SEAT BELTS
The contact owns a 2015 Ford Fiesta. The contact stated that the air bags had been inoperable since 2016. The contact stated that the air bag warning light had remained illuminated for several years. The vehicle was taken to several dealers who diagnosed the failure to be seat belt retention failure. The vehicle was not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458137March 24, 2022
STRUCTURE:BODY
IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES TO BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS, WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING. SAFETY RISK: IF YOU ARE ABLE TO LATCH THE DOOR AFTER REPEATED ATTEMPTS TO SHUT THE DOOR, THERE IS A POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457975March 23, 2022
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2015 Ford Fiesta. The contact stated that while at a complete stop, the vehicle would shudder upon depression of the accelerator pedal without warning. As the failure worsened, the contact initially took the vehicle to an independent mechanic who informed her that her vehicle was under warranty; and referred her to the dealer for assistance. The dealer then informed the contact that her vehicle was not covered under warranty and provided an estimate for the repair of a defective clutch assembly. The manufacturer was also notified of the failure and confirmed that her vehicle was not covered under warranty; she was then referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457773March 22, 2022
ELECTRICAL SYSTEM
The contact owns a 2012 Ford Fiesta. The contact stated while driving approximately 55 MPH at night, the low-beam headlamps failed to operate as needed. The contact mentioned that the high beam was needed to be able to see the roadway correctly. The dealer was not contacted. The contact was a mechanic and diagnosed that there was corrosion on the junction box that caused the failure of the headlamps. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457613March 21, 2022
ENGINE AND ENGINE COOLING
Driving in the highway the car exceeded 60mph and it overheated. When I took it to the mechanic they said that the the head gasket was cracked and leaking fumed into the coolant. I have had trouble with overheating and fixed it with a thermostat replacement and fixing leak of coolant. Mechanic report: “ vel 1 Testing Scope and scan we pulled codes P1299-00 "Cylinder Head Over Temperature Protection Active" and P2557-00 "Engine Coolant Level Sensor switch circuit Range/Performance" data pids and freeze frames were reviewed we had only 1 freeze frame and that was for code P1299 it set at engine rpm of 2378, vehicle speed was 64 mph, time since start was 317 seconds, ECT186 degrees, IAT 71 degrees ambient temp was 64 degrees, distance since codes cleared was 5018 miles. Cooling system visual inspection was performed we found the coolant bottle full. We tried to pull spark plugs to do leak down test and found three of the plugs are seized and not coming out. We put the sample hose from gas analyzer in expansion tank and hydrocarbons went to 64 PPM instantly, revealing combustion gasses being pushed in the cooling system.”. When looking for recalls for my cars make and model and a recall was made with the exact same thing that happened to my car, but my car was no added to the recall number. Recall #17V209000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457730March 21, 2022
ELECTRICAL SYSTEM
The contact owns a 2011 Ford Fiesta. The contact stated while driving approximately 30 MPH at night he was informed that the exterior rear lights were not working. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with junction box electrical failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 183,968. Lights stopped working inside, the rear exterior lights, and then the front lights. Ford reports VIN is not part of the recall, but consumer's vehicle has the exact same issue as the other ones. Diagnosed with corrosion from dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457746March 21, 2022
FUEL/PROPULSION SYSTEM
Whenever I put gas in my car, it will not start right away. I have waited close to 15 minutes for my car to finally let me start it and leave the gas station. The check engine light is on. I have a diagnostic test scheduled for next week. I was told by the dealership that there is no recall for my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457384March 19, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Interior lighting stopped working. Rear lights stopped working and then front lights stopped working. There is a known recall on this, but Ford states it doesn’t include my VIN. However, when you go to the recall it shows the exact same issue with corrosion in the fuse junction box. Bill Estes Ford diagnosed it as corrosion of fuses in that box. Ford won’t work with me even though this is a known issue with 2011,2012,2013 Fiesta’s.I was almost rear ended not knowing my rear lights were not working in the dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457039March 16, 2022
UNKNOWN OR OTHER
Dealer replaced a faulty TCM, After receiving the vehicle back it still doesn't shift correctly or seem to acknowledge input from the gas pedal. will occasionally shift into neutral before going into the correct gear. At 45 MPH the RPM was 5000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456400March 12, 2022
WHEELS
Lug Nuts! They have swelled due to cheap product putting chrome over steel. Have to replace as mechanic can't get tires off. These could have cracked while driving, which would have put pressure on other lug nuts, maybe causing tires to fall off while driving. Being replaced with manufacturers lug nuts so it's going to happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455164March 4, 2022
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Transmission Malfunction, this is the 4th time that I am having to replace the transmission. I am taking the car back to dealership to get the transmission fixed for the 5th time. The car jerks when it comes to a stop. Hard time accelerating or does not accelerate. I put the car in R and it did not budge at all, even turned the car off and turned it back on same thing. This car should not be permitted on the road. Does not shift gears properly, the RPM run very high. I am afraid to drive this car constantly, even after I get it out of the shop because I just know that the transmission will eventually malfunction on me again. Very unsafe and unreliable to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455194March 4, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Purge valve canister failed on my 2019 Ford Fiesta. I only mention this, because 2012-2018 Ford Focus models had a recall that was similar, and my Purge Valve Canister went out after 1 year and approximately 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454687March 1, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2017 Ford Fiesta. The contact stated that while driving at an unknown speed, the vehicle was jerking while an unknown warning light was illuminated intermittently. The vehicle was taken to the dealer where it was diagnosed; however, the contact was not informed of the cause of the failure or what needed to be repaired. The vehicle was repaired. In addition, the contact stated while having maintenance repairs on the vehicle, the mechanic informed her that the lug nuts were swollen on all four wheels and needed to be replaced. The contact mentioned that it was difficult to remove the lug nuts. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,743.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454006February 25, 2022
POWER TRAIN
I am writing this email in prayers that I can receive some resolution to the ongoing issues with my 2012 Ford Fiesta. In 2019 I purchased this vehicle through a third party ford dealer in Massachusetts. I have been experiencing issues with the car shutting off since the beginning of purchase such as, slow acceleration and gear slippage. The dealership had my car examined by their service center and replaced spark plugs. Somehow the car passed inspection and was given back to me a couple of weeks later but the issue continued. Unfortunately I was past the 30 day warranty so the dealer would not honor lemon law and any further inspections/ repairs would be my responsibility. The car has had acceleration issues since then despite tuneups, oil changes, battery replacements. I have tried it all. No codes were popping up related to transmission. After relocating to Fort Myers May 2021 I began experiencing more frequent but brief issues with acceleration and stalling. The car was inspected at Ford for a door latch recall. My issues with transmission were reported for Ford but I was advised that I would need another appointment as this is a separate issue and would require a $200 diagnosis fee as well as possible repairs and labor fees. Due to limited income I was discouraged to book this appointment. At that time they were booked out 6 weeks for diagnostic. I researched the codes popping up and discovered a major lawsuit for these very same codes. Upon reaching out to Ford I was told the extended customer satisfaction had expired by 2 months, December 2021. I have tried multiple times to have them rectify the fact that their staff and corporate representatives never made me aware of their fee and repair waivers or settlements I was entitled to. I initially made my complaints to them about the car in September 2021 and was completely dismissed and deceived by their warranty. I was pretty much discouraged with enough time for their extended warranty to expire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452339February 17, 2022
STEERING
While driving car suddenly jerked wheel out of drivers hands and almost pulled the car into a ditch on the right side. Lights on the dash say steering assist unavailable service now. There has been a recall on Ford cards with this EPAS system but somehow this system has still not been fixed and is going to kill more people if your agency keeps allowing it to not be a total recall on all vehicles with this system installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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