Ford F-Super Duty Complaints

417 consumer complaints on file.

#10579448April 13, 2014
ELECTRICAL SYSTEM, FUEL SYSTEM, DIESEL, STEERING, ENGINE
ON APRIL 5, I WAS IN HE PROCESS OF STOPPING FOR A STOP SIGN, WHEN THE ENGINE STOPPED RUNNING. I WAS ABLE TO RESTART THE TRUCK. I DROVE LESS THAN 2 MILES, TURNED THE TRUCK OFF AND IT WOULD NOT RESTART. I HAD TRUCK TOWED TO AUTONATION FORD IN ST. PETERSBURG FL. MECHANIC NOT ON DUTY, BUT MONDAY (APRIL 7, 2014), SERVICE DEPARTMENT CALLED AND SAID NOTHING SHOWED UP ON THEIR COMPUTER CHECK, AND WAS STARTING FINE AFTER A MINOR ADJUSTMENT. I PICKED UP THE TRUCK, DROVE LESS THAN 2 MILES, WHEN IT STALLED AS I WAS IN THE PROCESS OF COMING TO A STOP, WHILE MY SPEED WAS ABOUT 30 MPH. LOST POWER STEERING BUT WAS ABLE TO MAINTAIN CONTROL. I WAS ABLE TO RESTART TRUCK AND RETURNED TO DEALER. TOLD THEM I DID NOT THINK I SHOULD HAVE TO PAY FOR A SECOND DIAGNOSTIC TEST, SINCE THEY HAD FAILED TO FIND OR FIX THE PROBLEM. ON APRIL 10, DEALER CALLED SAID THEY COULD NOT REPRODUCE THE PROBLEM AND SAID IT COULD BE EGR DIRTY OR TURBO BOOST. SINCE I HAD NOTICED TURBO WAS NOT KICKING IN PROPERLY DURING ACCELERATION FROM A STOP, I TOLD THEM TO DO BOTH BUT TO TAKE OFF THE $155 THEY HAD CHARGED ME FOR DIAGNOSIS. THEY AGREED AND MY TRUCK WAS RETURNED TO ME ON APRIL 12, 2014. ON APRIL 13, THE TRUCK STALLED WHEN COMING TO A STOP FOR A TRAFFIC SIGNAL. LOST POWER STEERING BUT WAS ABLE TO MAINTAIN CONTROL. LESS THAN A MILE LATER WHEN SLOWING TO MAKE A TURN, ENGINE SHUTDOWN AND I LOST POWER STEERING. I WAS BARELY ABLE TO MISS STRIKING A HOUSE AT THE INTERSECTION. TRUCK STALLED TWICE DURING THE NEXT 2 MILE TRIP. I THINK THIS IS A VERY DANGEROUS PROBLEM AND IT IS NOT BEING ADDRESSED BY FORD OR IT'S DEALER. PLEASE INVESTIGATE. *TR UPDATED 10/2/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574637March 25, 2014
STEERING
I TOOK MY VEHICLE TO A FORD DEALERSHIP FOR A STEERING PROBLEM THAT WAS GETTING PROGRESSIVELY WORSE, AND I BELIEVE IT TO BE DANGEROUS. THEY INFORMED ME THERE WAS AN "INTERNAL FAILURE" IN THE POWER STEERING GEARBOX. THEY CANNOT GET A REPLACEMENT PART FOR AN UNDETERMINED LENGTH OF TIME DUE TO IT BEING ON BACKORDER. THEY WARNED AGAINST PURCHASING AN "AFTERMARKET" REMANUFACTURED PART DUE TO PROBLEMS WITH THEM. I NEED MY TRUCK, AND AM AT A LOSS AS TO HOW TO GET IT FIXED, AND FEEL THERE IS A SAFETY CONCERN. I DON'T BELIEVE FORD SHOULD BE AWARE OF THE VAST NUMBER OF THESE "FAILURES," AND NOT HAVE A SOLUTION FOR OWNERS OF THESE FAULTY PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573470March 19, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), ENGINE, POWER TRAIN
LACK OF POWER OR RUNS ROUGH CONDITION, AND/OR THE MALFUNCTION INDICATOR LIGHT ON WITH EGR RELATED DIAGNOSTIC TROUBLE CODES (P0401, P0402, P0403, P0404, P0405, OR P0406). ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568648March 11, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
THIS TRUCK HAS BEEN AN ISSUE FROM THE TIME WE BOUGHT IT. WE HAVE CONTACTED FORD MULTIPLE TIMES AND THEIR RESPONSE IS "KEEP YOUR RECEIPTS JUST IN CASE." WE HAVE REPLACED THE TURBOS BOTH HIGH AND LOW END TWICE AND THEY ARE STARTING TO ACT UP AGAIN. TRAVELING 60 MPH DOWN THE ROAD YOU LOSE ALL TURBO PRESSURE CAUSING YOU TO LOSE POWER. YOU HAVE TO PULL OVER SHUT THE TRUCK OFF AND RE-CRANK IT. THE TRUCK SHUTS OFF WHILE DRIVING WITHOUT THROWING A CHECK ENGINE LIGHT. THE BELT TENSIONER HAS SEPARATED COMING DOWN THE HIGHWAY SHUTTING OFF COMPLETE POWER AT 60 MPH. ABOUT EVERY 3RD TIME OF FILLING UP WITH DIESEL FUEL WE HAVE TO DRAIN THE WATER SEPARATOR. WHEN THE REGEN SYSTEM KICKS IN TREMENDOUS AMOUNT OF DIESEL FUMES COME IN TO THE TRUCK CAUSING HEADACHES WITH EXTREME LOSE OF POWER. WHITE SMOKE COMING OUT OF THE TAIL PIPE. THE STOCK RIM SPLIT ON THE DRIVER FRONT TIRE AND THE DEALERSHIP WANTED $1300.00 FOR ONE RIM WHEN A WHOLE SET OF AFTERMARKET RIMS ARE HUNDREDS OF DOLLARS CHEAPER. BOTH FRONT CALIPERS HAVE LOCKED UP AT DIFFERENT OCCASIONS TOWING 1,000 LB TRAILER AND ONE JUST DRIVING DOWN THE ROAD.ALL SEALS ARE LEAKING. RADIATOR IS LEAKING. ROCKER ARMS ARE TAPPING AND COST $1700 TO REPLACE COMING FROM A CERTIFIED FORD MECHANIC. WE HAVE HAD 3 DEALERSHIPS TELL US THEY DON'T WANT THE TRUCK AND REFUSE TO GO LOOK AT IT BECAUSE OF THE MOTOR. ITS ASHAME THE TRUCK WAS A $55,000 TRUCK BRAND NEW. 2 YEARS OLD IT VALUED AT $40,000 AND 2 YEARS AFTER ITS AT $17,000 RESALE. STEERING IS ALL OVER THE PLACE WHEN HITTING SEEMS OR RUTS IN THE ROAD MAKING THE TRUCK HARD TO CONTROL AND VERY UNSAFE. THIS IS BY FAR THE WORST VEHICLE WE HAVE EVER OWNED. FORD SHOULD BE ASHAMED OF PUTTING SUCH A UNSAFE VEHICLE ON THE ROAD AND NOT DOING ANYTHING TO HELP THE CUSTOMERS THAT HAVE WASTED $55,000. WOULD YOU TRUST YOUR KIDS IN THIS VEHICLE? THERE HAS BEEN 5 FORD DEALERS TELL US THEY DON'T EVEN WANT IT. 6.4L=JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567758March 7, 2014
STEERING, SERVICE BRAKES, SUSPENSION
RIGHT FRONT WHEEL BEARING AND ANTI-LOCK SYSTEM FAILED, CROSSED THE CENTER LINE IN THE TOWN .STEPPING ON THE BRAKES ONLY MADE MATTERS WORSE; BECAUSE NOW IT PULLED HARDER TO THE LEFT. CRAIN FORD AFTER REPLACE EVERY PART ON THE RIGHT SIDE. SHORTLY AFTER THAT IT AGAIN THE TRUCK PULLED TO LEFT AND THE BRAKES HAD TO BE REPLACE BECAUSE OF A BENT CALIPER. THERE WAS STEERING JOINT REPLACED,U JOINT, AND WHEEL BEARING THEN AFTER BRAKE PADS AND A CALIPER ON THE RIGHT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567796March 7, 2014
STEERING
THE STEERING BOX FAILED, THE STEERING FAILED CAUSING THE OPERATOR TO LOSE CONTROL AND THEN HITTING A SNOW BANK WHICH ULTIMATELY CAUSE A ROLL OVER. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10560641January 20, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM
ACCELERATED ON ROAD UP TO APPROXIMATELY 50 MPH WHEN THE VEHICLE SUDDENLY SHUT OFF. WAS EXTREMELY DIFFICULT TO GET OFF TO THE SIDE OF THE HIGHWAY. VEHICLE ISSUE TURNED OUT TO BE A WIRE SHORTING OUT ON THE HIGH PRESSURE FUEL PUMP. ISSUE KNOWN BY FORD WHICH ISSUED TSB 07-26-2. AFFECTS ALL F250/F1350/F450/F550 CREATED IN FIRST HALF OF 2007. A BRIEF SEARCH AROUND THE WE SHOWS IT AFFECTS LATER YEARS AS WELL SO REPLACEMENT PART MAY NOT BE ADEQUATE. MANY FAIL AT MUCH LOWER MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558523January 5, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
DRIVING TRUCK DOWN ROAD I HEAR THE RADIO SHUT OFF, THEN ALL DASH BOARD LIGHTS ARE OFF. LOOK AT THE DASH BOARD GAUGES AND THEY ARE GOING NUTS FUEL , BATTERY , TEMP GAUGES, AND SPEED O WOULD PIN BELOW 0 THE TACH GAUGES WOULD PIN AS HIGH AS IT WOULD GO THEN START MOVING UP AND DOWN FAST. . LAST A FEW MINS THEN GO BACK O NORMAL. I PULLED THE TRUCK IN THE DRIVEWAY IT STARTED ALL OVER AGAIN AND THIS TIME IT WAS DARK OUT AND ALL THE OUT SIDE LIGHT WERE OFF WITH EVERYTHING ABOVE AND THE WINDOWS WOULD NOT GO DOWN OR NOW IF THEY ARE DOWN THE WOULDNT GO UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558433January 4, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
VEHICLE SECURITY MODULE- THIS MODULE CONTROLS DOOR LOCKS ( FOB & VEHICLE IN MOTION AUTO DOOR LOCKS), AUTO HEADLAMPS, SAFETY DOOR AJAR INDICATORS, ALL INTERIOR ELECTRICAL AUTO LAMP & RADIO FEATURES. ALL THESE ITEMS ON VEHICLE ARE INOPERATIVE DUE TO FAULTY MODULE (VSM). FALSE SAFETY INDICATIONS ARE BEING DISPLAYED. ORIGINAL PART # IS 2C7T-15K602-AJ, REPLACEMENT PART # IS 4C7Z-15604-AC. VEHICLE HAS BEEN AT DEALERSHIP ALMOST (2) MONTHS. INFORMED VEHICLE NON-REPAIRABLE DUE TO UNAVAILABILITY OF PART FROM FORD MOTOR COMPANY. THIS IS A SAFETY ITEM ! ACCORDING TO ON-LINE WEB-SITES, HIGH VOLUME OF OWNERS ARE EXPERIENCING SIMILAR PROBLEMS. SINCE THIS A SAFETY ISSUE ( DOOR AJAR INDICATOR & AUTO HEAD LIGHT TURNING OFF WHILE DRIVING), PLEASE ADVISE REMEDY. FORD DEALERSHIP OR FORD MOTOR CO HAS NOT SHOWN ANY INTEREST IN REPAIR OR PART AVAILABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557657December 29, 2013
STEERING, SUSPENSION, WHEELS
WHILE TRAVELING HOME WITH MY FAMILY WE HIT A SMALL POTHOLE AND THE TRUCKS FRONT END STARTED TO SHAKE VIOLENTLY UP AND DOWN AND SIDE TO SIDE. I CLASP THE WHEEL TIGHTLY TO TRY TO CONTROL THE SHAKE WHILE APPLYING THE BRAKES TO SLOW THE TRUCK DOWN (WHICH DIDN'T HELP).AS THE TRUCK SLOWED DOWN TO ABOUT 20 MPH I WAS ABLE TO REGAIN CONTROL AND PULL OFF TO SAFETY FOR A VISUAL INSPECTION. UPON INSPECTION I COULD SEE NOTHING IMMEDIATELY WRONG. WHEN RETURNING HOME I LOOKED ONLINE AND FOUND THAT THERE ARE MANY F250 OWNERS FROM 2005/ CURRENT THAT HAVE HAD THE SAME THING HAPPEN. PLEASE HELP. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557470December 27, 2013
AIR BAGS
AIR BAG DEPLOYED OUT OF STEERING WHEEL UNEXPECTEDLY AFTER MAKING A LEFT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554300December 2, 2013
ENGINE
I JUST LEFT HOME AND HAVE HAD PRIOR PROBLEMS. I WAS TRAVELING ABOUT 35-40 MPH WHEN BOOM TAT TAT TAT TAT TAT TAT. I LOST CONTROL MAJOR CONTROL OF MY TRUCK. I GOT IT PULLED OFF THE ROAD WHERE I LIFTED THE HOOD AND SURE ENOUGH A PLUG HAD BEEN BLOWN OUT OF THE BLOCK, HAD BROKEN THE COIL PACK AND WAS LAYING ON TOP OF THE MOTOR. I HAVE RESEARCHED THIS AND THIS IS A VERY DANGEROUS AND COMMON ISSUE WITH THE VEHICLE. I DRIVE MY NIECES AND NEPHEWS MOST DAYS AND DO NOT NEED FUEL TO BE EJECTED OUT CAUSING AN ENGINE FIRE. WHY HAS FORD NOT BEEN HELD ACCOUNTABLE FOR THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554075November 28, 2013
ENGINE
OIL FROM LEAKING HEAD GASKET ,PASSENGER SIDE,DRIPPING ON TO HOT EXHAUST SYSTEM .OIL COLLECTS IN BRUSH SHIELD ON EXHAUST Y-CONNECTION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10554042November 27, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, DIESEL
VEHICLE ENGINE (6.0 DIESEL) UNEXPECTEDLY AND SUDDENLY DIED WHILE CLIMBING A NARROW MOUNTAIN STATE HIGHWAY, JUST IN BETWEEN SWITCHBACKS THAT HAD NO SHOULDERS; HAD ENOUGH SPEED TO JUST CLEAR ROAD ONTO A SHOULDER. NO WARNING LIGHTS, NO CHECK ENGINE LIGHT HAD EVER DISPLAYED PREVIOUSLY TO THIS INCIDENT. VEHICLE WOULD NOT START, TOWED TO LOCAL FORD DEALER. ENGINE TEARDOWN REVEALED LOSS OF HIGH PRESSURE OIL; AND FICM FAILURE AND GLOW PLUG MODULE FAULT BY OBD AND CHECK ENGINE LIGHT THAT NOW'S CONTINUOUSLY ILLUMINATED. STC FITTING REPLACED, DECLINED FICM AND GPM REPAIRS DUE TO COST AND VEHICLE ABLE TO RUN TO GET IT HOME. CHECK ENGINE LIGHT REMAINS ILLUMINATED. RESEARCH ON THE INTERNET REVEALS THESE 3 PARTS, AMONG OTHERS ON THE 6.0 ENGINE, HAVE EXTREMELY HIGH FAILURE RATES, ALL RESULTING IN AN IMMEDIATE LOSS OF POWER AND POTENTIAL STRANDING. THE MANUFACTURER AND DEALER WERE CONTACTED WITHOUT SATISFACTION. THE NHTSA NEEDS TO INVESTIGATE THIS AS A SAFETY AND INHERENT DEFECTIVE DESIGN OR MANUFACTURING ISSUE (AND COST!!!). IT MAY ALSO BE AN EMISSIONS CONTROL ISSUE AS THESE PARTS FAIL AND ARE NOT REPAIRED OR ARE REMOVED. THIS VEHICLE IS FACTORY STOCK AND DEALER MAINTAINED, HAD 6 YEAR, 75,000 MILE FORD EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548342October 18, 2013
STEERING, SUSPENSION
SEVERE VIBRATION AND COMPLETE LOSS OF STEERING CONTROL AFTER GOING OVER BUMP/ROUGH AREA OF ROAD. THIS HAS HAPPENED FOUR TIMES. NEAR CRASH OVER SIDE OF MOUNTAIN AS VIBRATION WAS SO SEVERE AS TO INVOLUNTARILY CHANGE MORE THAN ONE LANE. BRAKING INSUFFICIENT DURING THIS PERIOD OF SEVERE VIBRATION. CONTROL OF VEHICLE OBTAIN ONLY AFTER SPEED REDUCTION ATTAINED (NOT EASILY ACCOMPLISHED WHEN IT HAPPENS GOING DOWNHILL!) TWICE HAPPENED AT 65MPH AND TWICE APPROXIMATELY 45MPH. FORD DEALER ACKNOWLEDGED FAMILIARITY WITH THIS PROBLEM, CALLING IT THE "DEATH WOBBLES". STATED THEY HAD TO REPLACE THE "OLD STYLE" STEERING DAMPENER WITH NEW. IF IT WASN'T A DEFECTIVE PART/DESIGN, WHY WOULDN'T THEY REPLACE IT WITH A DUPLICATE OF THE ORIGINAL. NO CUSTOMER ASSISTANCE AS VEHICLE "TOO OLD"...EVEN WITH ONLY 61,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548326October 17, 2013
ENGINE
I WAS PULLING A HORSE TRAILER UPHILL, AND ENGINE BEGAN TO OVERHEAT. A FEW DAYS LATER WHEN IN MY MECHANICS SHOP, I DISCOVERED THAT THE RADIATOR HAD CRACKED, AND SUBSEQUENT REPAIR FOR NEW COMPONENTS WAS APPX. $2K. WITHIN TWO WEEKS I BEGAN HAVING ISSUES AGAIN WITH OVERHEATING, AND UPON FURTHER RESEARCH BY MY MECHANIC, WE DISCOVERED THAT THE OIL COOLER, AND TWO EGR COOLERS WERE DEFECTIVE, AND THIS IN FACT HAD CAUSED THE ORIGINAL PROBLEM. MY VEHICLE WAS A COUPLE OF MONTHS OUT OF WARRANTY, AND FORD REFUSED TO CONSIDER A WARRANTY REPAIR FOR THIS ISSUE. THIS REPAIR WAS AN ADDITIONAL $5K. AFTER SPEAKING WITH SEVERAL MECHANICS, INCLUDING ONE THAT WORKS FOR A FORD DEALER, WE DISCOVERED THAT THIS IS NOT AN UNKNOWN ISSUE FOR FORD. THERE WERE PREVIOUS ISSUES WITH THE 6.0 ENGINE, WHICH DID RECEIVE A RECALL. THEY ARE NOW HAVING THE SAME ISSUES WITH THE 6.4 ENGINE, BUT AT THIS POINT HAVE BEEN UNWILLING TO ISSUE A RECALL NOTICE. MY BELIEF IS THAT FORD IS BEING UNRESPONSIVE TO AN ISSUE THEY ARE AWARE OF, AND WHICH COULD CAUSE A POTENTIAL SAFETY ISSUE EVENTUALLY WITH BREAKDOWNS ALONG ROADS AND FREEWAYS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547162October 7, 2013
ENGINE
SPARK PLUG EJECTED FROM HEAD, CAME OUT WITH SUCH FORCE AS TO BREAK THE COIL ON THE FUEL RAIL, SHATTER THE SPARK PLUG AND DISINTEGRATED THE SPARK PLUG BOOT. HAD TO TAP LARGER HOLE AND INSTALL THREADED INSERT SO A NEW SPARK PLUG COULD BE THREADED INTO HEAD AND TORQUED TO SPECS. REPLACED THE COIL AND BOOT AND REINSTALL THE FUEL RAIL AND INJECTORS TO MAKE THE TRUCK SERVICEABLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546545October 2, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ALMOST TOTAL LOSS OF ENGINE POWER WHILE ATTEMPTING TO PASS ANOTHER VEHICLE IN THE RAIN, TWICE! ALSO VIOLENT ENGINE SHAKING RIGHT AFTER START UP. SHAKING STOPPED AFTER ENGINE WAS TURNED OFF AND RESTARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546446October 1, 2013
SERVICE BRAKES
WHILE APPROACHING A LIGHT, THE BRAKE SYSTEM FAILED ENTIRELY. I PULLED OVER AND NOTICED OIL LEAKING FROM THE PASSENGER SIDE CALIPER. I BROUGHT THE VEHICLE HOME TO DETERMINE WHAT THE ISSUE WAS AS NOW THIS IS THE SECOND TIME THIS HAS HAPPENED. THE PREVIOUS INCIDENT WAS WITH THE FRONT CALIPER CRACKING WHICH FORD IN MCHENRY ILLINOIS REPLACED. THE CALIPER THAT FAILED THIS TIME WAS PASSENGER RIGHT REAR. THE CALIPER PISTON IS SEVERELY CRACKED. HAVE PICTURES AND THE PART STILL. I AM REQUESTING THIS CASE TO BE ESCALATED BECAUSE THIS HAS HAPPENED TWICE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536200August 19, 2013
STEERING
WHILE MAKING A TURN IN MY 08 F250 I HEARD A CLICK AND MY TRUCK NO LONGER WILL COME BACK STRAIGHT AFTER A TURN. IT WILL EITHER PULL HARD RIGHT OR LEFT. I HAVE TO STOP ON THE SIDE OF THE ROAD AND TURN THE WHEEL BOTH DIRECTIONS TO GET THE TRUCK TO DRIVE STRAIGHT AGAIN. NEARLY DROVE INTO ONCOMING TRAFFIC AND THEN OFF THE ROAD THE FIRST TIME IT HAPPENED. IT NOW HAPPENS EVERY TIME I DRIVE. FORD TOLD ME IT WOULD BE COVERED UNDER WARRANTY, BUT THE PART WAS ON BACK ORDER. I FOLLOWED UP THE FOLLOWING WEEK WITH NO RESPONSE. IT TOOK ME GOING TO THE FORD DEALERSHIP FOR THEM TO TELL ME THE BACKORDER IS 120 DAYS! I EXPLAINED ITS UNACCEPTABLE AND THE TRUCK ISN'T SAFE TO DRIVE. THEY TOLD ME THEY COULD TRY AND AFTERMARKET STEERING BOX. AFTER TWO WEEKS THEY SCHEDULED MY APPT. ONLY TO TELL ME AT 4:45PM ON FRIDAY THAT THE PART THEY ORDERED WON'T FIT AND THEIR GIVING ME MY TRUCK BACK WITH THE ORIGINAL FAULTY PART. AFTER I HAVE RESEARCHED THIS I HAVE FOUND NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. I SPOKE WITH MY FORD DEALERSHIP TODAY ONLY TO BE TOLD THEY HAVE NO RESPONSE FOR ME OTHER THAN WAITING 120 DAYS MINIMUM FOR A STEERING BOX. LOVE HAVING A $60,000 DEATH TRAP IN THE DRIVEWAY. BY THE WAY I ALSO HAVE HAD WHAT PEOPLE CALL THE DEATH SHAKE IN THE TRUCK HAPPEN WELL OVER A DOZEN TIMES. I THOUGHT IT WAS BAD SHOCKS AND TIRES. THEY HAVE ALL BEEN REPLACED AND IT CONTINUES TO HAPPEN. I WON'T LET MY KIDS DRIVE WITH ME IN THE TRUCK ANYMORE AS A RESULT. EVEN IF THEY FIX THE STEERING BOX BY CHRISTMAS (4 MONTHS AWAY) I DON'T FEEL SAFE DRIVING IT ANYMORE. I LOVE THIS TRUCK, BUT REFUSE TO DIE IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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