Ford F-Super Duty Complaints

417 consumer complaints on file.

#10456254April 23, 2012
EQUIPMENT ADAPTIVE/MOBILITY, ENGINE AND ENGINE COOLING
WENT TO START MY TRUCK AND THAT'S WHEN THE SPARK PLUG BLEW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444842January 23, 2012
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, POWER TRAIN
INJECTOR DRIVE MODULE (IDM), DIESEL 7.3 NAVISTAR ENGINE. IDM FAILED WHERE THE LIKELY CAUSE WAS WATER INFILTRATION OF THE DEVICE WITH SUDDEN CATASTROPHIC RESULTS WHICH INCLUDED A SUDDEN SIGNIFICANT LOSS OF ENGINE POWER, INABILITY TO MAINTAIN HIGHWAY SPEED, INABILITY TO KEEP SPEED ABOVE 5 MILES PER HOUR, AND DEMONSTRATION OF SEVER ROUGHNESS DURING ATTEMPTS TO REV THE ENGINE OR IDLE LOADS. DUE TO THE IDM FAILURE, THREE OF EIGHT FUEL INJECTORS WERE RENDERED NONFUNCTIONAL AND REPLACED; ALSO THE ACTUAL NUMBER OF INJECTORS THAT WERE ONLINE OR OFFLINE DURING THE IDM FAILURE TO ENGINE SHUT-DOWN PERIOD WAS UNKNOWN. DURING THE IDM FAILURE TO ENGINE SHUT-DOWN PERIOD OF ~3 MILES, THE VEHICLE'S OBDII SYSTEM DID NOT ILLUMINATE ANY DASHBOARD INDICATORS DESPITE THE ENGINE'S INABILITY TO FUNCTION NORMALLY. IDM WAS OPERATED IN MANUFACTURER'S OEM CONFIGURATION, WITHOUT MODIFICATIONS, AND UNDER NORMAL CONDITIONS. ALL PARTS SENT DIRECTLY FROM MECHANIC SHOP TO SUPPLIERS UNDER CORE REPLACEMENT REQUIREMENTS. SUBSEQUENT RESEARCH ON VEHICLE OWNER'S FORMS AND CONVERSATION WITH MECHANIC SHOW FAILURE OF THE IDM DUE TO WATER PENETRATION / INFILTRATION IS KNOWN AND RANGES IN INDICATIONS FROM MINE (SUDDEN SEVER POWER LOSS) TO COMPLETE POWER LOSS / ENGINE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444501January 19, 2012
ENGINE AND ENGINE COOLING
TRUCK HAS DEVELOPED A RADIATOR LEAK AT 29,300 MILES. FORD WOULD ONLY COVER 3/36,000 WARRANTY. 2008 MY SUPERDUTY TRUCKS WITH THE 6.4L DIESEL ENGINES ARE NOTORIOUS FOR LEAKING RADIATORS AND OEM WILL NOT STAND BEHIND THEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443384January 11, 2012
FUEL SYSTEM, DIESEL
VEHICLE HAS SUDDEN LOSS OF POWER DUE TO FUEL TANK LINING COMING OFF AND CLOGGING THE PICK- UP SCREEN. THIS PROBLEM FIRST OCCURRED ON 05-22-06. THE TRUCK WAS COVERED UNDER WARRANTY, AND FORD REPLACED THE FUEL TANK. THE SERVICE MANAGER TOLD ME THAT THE NEW TANK WOULD NOT COME APART BECAUSE IT HAD A NEW DESIGN. TODAY MY TRUCK HAD A SUDDEN LOSS OF POWER ON THE FREEWAY GOING UP A STEEP GRADE AND I ALMOST CAUSED A BAD ACCIDENT. WHEN I FINALLY GOT THE TRUCK HOME I PULLED THE SENDING UNIT FROM THE TOP OF THE TANK SO I COULD LOOK INSIDE. THE LINING ON THE TANK WAS FLOATING IN THE DIESEL FUEL. FORD SHOULD RECALL THESE TRUCKS BECAUSE THIS IS A VERY SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442151January 3, 2012
VEHICLE SPEED CONTROL
WHILE TRAVELING DOWN INTERSTATE AT 65 MPH WITH SPEED CONTROL ENGAGED, WHEN HITTING BRAKE TO BEGIN SLOW DOWN TO EXIT UP RAMP, I PRESSED THE BRAKE TO DISENGAGE THE SPEED CONTROL, HOWEVER THE TRUCK BEGAN TO ACCELERATE EVEN WHEN DEPRESSING THE OFF BUTTON FOR SPEED CONTROL. VEHICLE CONTINUED TO ACCELERATE, SO I HAD TO PUT TRANSMISSION INTO NEUTRAL AND PULL OVER UNTIL VEHICLE SLOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442033January 1, 2012
SERVICE BRAKES, HYDRAULIC
THIS APPLIES TO FORD F-250 AND F-350 SERIES PICKUPS WHICH HAVE SINGLE REAR WHEELS AND THE FORD 10.5 INCH REAR-END. THIS ISSUE AFFECTS AT LEAST MODEL YEARS 2003 THROUGH THE CURRENT YEAR. THESE TRUCKS HAVE 4 WHEEL DISC BRAKES AND THE DESIGN OF THESE BRAKE SYSTEMS IS CAUSING THE EMERGENCY BRAKE TO FAIL. THE REAR DISC BRAKE ROTORS ON THESE TRUCKS ARE DESIGNED WITH THE INSIDE OF THE ROTOR DOUBLING AS A BRAKE DRUM THAT IS USED FOR THE EMERGENCY BRAKE. THE EMERGENCY BRAKE CONSISTS OF A SET OF 2 BRAKE SHOES WHICH ARE HELD TO A BACKING PLATE BY ANCHOR PINS. THE SHOES ARE FORCED AGAINST THE DRUM BY A CAM WHEN THE EMERGENCY BRAKE IS APPLIED BY THE DRIVER. THE SHOES THEN APPLY PRESSURE TO THE INSIDE OF THE ROTOR AND THIS CAUSES THE VEHICLE TO SLOW DOWN. THE EMERGENCY BRAKE SYSTEM HAS 2 BACKING PLATES AND THEY ARE BOLTED TO THE LEFT AND RIGHT SIDES OF THE REAR AXLE TUBE. THE EMERGENCY BRAKE SHOES ARE HELD TO THESE BACKING PLATES BY ANCHOR PINS WHICH PASS THROUGH THE BACKING PLATES AND WHICH ARE ATTACHED TO THE BRAKE SHOES WITH CLIPS. THESE BACKING PLATES AND BRAKE SHOE ANCHOR PINS ENSURE THAT THE BRAKE SHOES ARE HELD IN THE PROPER POSITION WHEN THE EMERGENCY BRAKE IS APPLIED. THE EMERGENCY BRAKE SYSTEMS ON THESE TRUCKS ARE FAILING BECAUSE THE BACKING PLATES ARE RUSTING AWAY IN A RELATIVELY SHORT PERIOD OF TIME. THE RUST IS SO BAD THAT THE EMERGENCY BRAKE SHOE ANCHOR PINS PULL THROUGH THE BACKING PLATES AND THE BRAKE SHOES THEN FLOAT FREELY WITHIN THE BRAKE DRUM. THESE BACKING PLATES ARE RUSTING AWAY IN AS LITTLE AS 4 YEARS AND IN LESS THAN 80,000 MILES. IN MARYLAND, THE EMERGENCY BRAKE IS REQUIRED TO BE FUNCTIONAL OR THE VEHICLE WILL NOT PASS INSPECTION. FORD SHOULD RECALL THESE VEHICLES AND FIX THIS PROBLEM BEFORE SOMEONE GETS HURT. FORD SHOULD REIMBURSE OWNERS WHO HAVE REPLACED THESE PARTS AT THEIR OWN EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441027December 22, 2011
FUEL SYSTEM, GASOLINE
FICM FAILURE ON 6.0 DIESEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440334December 18, 2011
STEERING, SUSPENSION
VEHICLE VIOLENTLY SHAKES WHEN DRIVER IS ON FREEWAY AND HITS A BUMP. THE TIRES AND AIR PRESSURE ARE MAINTAINED PER FORD GUIDELINES. INCIDENTS ARE OCCURRING MORE AND MORE AND THE VEHICLE IS EXTREMELY DIFFICULT TO CORRECT. THE VEHICLE IS GOING INTO THE FORD DEALER ON MONDAY, DECEMBER 19, 2011. THE DRIVER IS INCREASINGLY ALARMED THAT AN ACCIDENT WILL OCCUR WHEN DRIVER IS NO LONGER ABLE TO CONTROL THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436877November 23, 2011
ENGINE AND ENGINE COOLING
I HAD A HAZARDOUS MECHANICAL FAILURE WITH MY 2005 F250 SUPER DUTY DIESEL 5/20/11. I AND MY WIFE WERE TRAVELING AND PULLING OUR 32 FOOT 5TH WHEEL. WE WERE 6 MILES EAST OF PANACA, NEVADA WHEN THE ENGINE STOPPED. IT LOST ALL POWER. LUCKILY THE ROAD WAS STRAIGHT, WITH A SLIGHT UP GRADE, WITH A LARGE TURNOUT JUST AHEAD ON THE LEFT, WITH NO TRAFFIC. I WAS GRIPPED BY HOW FORTUNATE WE WERE THE GIVE THE 500 PLUS MILES WE HAD TRAVELED THAT DAY AND THE MANY MOUNTAIN PASSES WE HAD GONE OVER AND DOWN AND THE COUNTLESS CURVES AND ROADS WITH NO SHOULDERS WHERE IF THE MECHANICAL FAILURE HAD HAPPENED ON ONE OF THESE SEGMENTS OUR SITUATION COULD EASILY HAVE BEEN PERILOUS WITH A FATALITY A REAL POSSIBILITY. THE TRUCK WAS TOWED TO PARKWAY AUTOPLEX IN CEDAR CITY, UTAH. I ARRIVED ABOUT MIDNIGHT. MY WIFE WAS 80 MILES AWAY WITH NO MEANS OF COMMUNICATION, ALONG THE SIDE OF THE ROAD SPENDING THE NIGHT IN THE 5TH WHEEL. I SLEPT IN THE TRUCK. AROUND 8 AM I APPROACHED THE SERVICE AREA. I NOTICED SOMEONE INSIDE. THE INDIVIDUAL WAS [XXX] A SENIOR MASTER TECHNICIAN. AS I EXPLAINED MY SITUATION IN MORE DETAIL AND THAT MY WIFE WAS STRANDED 80 MILES AWAY ON A RURAL NEVADA HIGHWAY AND WE HAD NO WAY TO COMMUNICATE, [XXX] GRADUALLY BECAME WILLING TO TRY TO DETERMINE THE NATURE OF THE MECHANICAL FAILURE. WHEN HE PERFORMED HIS COMPUTER ANALYSIS, IT SUPPORTED HIS SUSPICION THAT IT WAS PROBABLY A FAILED HIGH PRESSURE OIL COUPLER. WHILE [XXX] WAS PERFORMING THE REPAIR HE OBSERVED THE HE HAD DONE THIS SEVERAL TIMES. HE HAS BEEN EXPECTING TO SEE A RECALL FOR THIS THIS PROBLEM SINCE THE TWO PART OIL COUPLER HAS HAD SO MANY PROBLEMS AND THE REPLACEMENT PART IS NOW A ONE PIECE PART. FORD MOTOR COMPANY SHOULD ACKNOWLEDGE THIS DESIGN DEFECT AND REIMBURSE ME FOR THE COST OF THIS REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434858November 8, 2011
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
EGR COOLER AND OIL COOLER FAILED IN A INTERSECTION. THIS IS A SAFETY DEFECT . LOOKED PROBLEM UP ON INTERNET AND FOUND THOUSANDS OF THE SAME DEFECTS WITH OTHER F-250 DIESEL ENGINES. FORD MUST RECALL BEFORE SOMEONE GETS KILLED. I SPOKE WITH MY DEALERSHIP KEETER FORD SHELBY, NC AND THEY SAID THEY HAVE REPLACE OVER ONE THOUSAND THEM SELVES ON THE F-250 DIESEL ENGINES AND AGREED THAT THIS SHOULD HAVE BEEN A RECALL ON ALL 2004 F-250 DIESELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432472October 22, 2011
ENGINE AND ENGINE COOLING
WE HAVE HAD 4 SPARK PLUGS BLOW ON THE MOTOR IN 4 YEARS AND TWICE JUST THIS YEARS OF 2011. LEAVING US STRANDED TWICE, ONCE 1/2 MILE FROM HOME SO WE DROVE HOME, AND ONCE IN WYOMING(1,101 MILES AWAY FROM HOME, AT 46 BELOW ZERO SO WE HAD TO UNPLUG THE FUEL INJECTOR SO WE COULD GET TO HELP ON X-MAS DAY AFTER WE HAD DRIVING TO MY DADS FUNERAL ALREADY FOR 14 HOURS TRYING TO GET THERE, WE STILL HAD 9 MORE TO GO AND IT WAS 5:30 A.M. BUT NOW WE COULD NOT DRIVE OVER 50 MILES PER HOUR FOR FEAR OF WHAT MAY HAPPEN. SNOW STORM AND HOLIDAY NOTHING OPEN..... SOMETIMES YOU HAVE NO CHOICE OF WHAT IS SAFE AND WHAT IS THE SMART THING TO DO, WE HAD TO KEEP MOVING DO TO THE SNOW STORM AND THE COLD. THIS WAS THE SECOND TIME WE HAVE HAD TO DEAL WITH THE SPARK PLUGS..... IF THIS IS SUCH A DANGEROUS THING TO HAVE HAPPEN ON A FORD VEHICLE WHY IS IT NOT BEEN RECALLED AT ALL??????????????? I AM SO DISGUSTED WITH FORD NOW BECAUSE IT JUST HAPPEN AGAIN TODAY BUT IT WAS FINALLY HERE CLOSE TO HOME AND WE WERE NOT LEFT 110-1,000 MILES FROM HOME FOR ONCE.........BUT NOW WE ARE LEFT WITH EITHER ANOTHER EXPENSIVE REPAIR AND POSSIBLY UNFIXABLE, (THIS MAY BE A REBLOW AND IF IT IS NON FIXABLE) OR OUT A TRACK AND IN OUR BUSINESS, AND WHERE WE LIVE WE HAVE TO HAVE A HEAVY DUTY TRUCK. THIS ONE WAS BOUGHT BRAND NEW , PAID OFF 2 YEARS EARLY, FULLY INSURED, MAINTENANCE DONE FAITHFULLY AND THIS IS WHAT YOU GET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429127October 7, 2011
ENGINE AND ENGINE COOLING
SPARK PLUG BLOWOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425537September 15, 2011
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
FORD F-250 SUPER DUTY PICK UP TRUCK CAUGHT FIRE WHILE SITTING IN THE GARAGE. INSURANCE VEHICLE ARSON INVESTIGATOR DETERMINED CRUISE CONTROL SWITCH COMPONENT WAS SOURCE OF IGNITION IN FIRE. HALF MY HOUSE BURNED DOWN AS A RESULT OF FIRE. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10424758September 12, 2011
ENGINE AND ENGINE COOLING
THE #9 SPARK PLUG SHOT OUT 9000 MILES AFTER THE FORD DEALERSHIP REPLACED ALL 10 PLUGS FOR $270. I WAS TOLD BY ALL PRIVATE GARAGES AND MECHANICS LOCALLY THAT THE FORD DEALERSHIP HAD TO REPLACE THE PLUGS OTHERWISE THEY WOULD SHOOT OUT. (GLAD I USED THE FORD DEALERSHIP) WHEN I CONTACTED THE FORD DEALERSHIP ABOUT THE FAILURE, THEY TOLD ME THAT THEY WOULD HAVE IT TOWED IN AND BE ABLE TO FIX IT FOR AROUND $350.00. WHEN I EXPLAINED TO THEM THAT I THOUGHT THEY SHOULD GUARANTEE THEIR WORK AND FIX IT FOR FREE, I THINK I MADE THEM LAUGH. IF AND WHEN I GET THIS TRUCK FIXED AND SOLD, I WILL NEVER EVER BY A FORD PRODUCT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423940September 6, 2011
FUEL SYSTEM, GASOLINE
AFTER FILLING UP WITH GAS AND CONTINUING ON THE HIGHWAY, WE BEGAN TO SMELL GAS FUMES. UPON OUR ARRIVAL AT HOME, WE NOTICED THE GAS TANK WAS HANGING BY THE FUEL LINE AND FRONT STRAP. THE REAR STRAP HAD BROKE (FROM RUST) AND FUEL FILLER HOSE WAS OFTEN BROKEN OFF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409229June 28, 2011
STRUCTURE:FRAME AND MEMBERS
HAVE HAD MY FORD F250 FOR A FEW YEARS. IT HAS ONLY 43,000 MILES ON IT. THE FRAME IS ROTTING AND IS IN NEED OF A REPLACEMENT. THIS IS NOT THE FIRST TIME I HAVE SEEN THIS ISSUE. THIS SEEMS TO BE A COMMON PROBLEM WIT MANY FORD FRAMES FROM 1997 TO 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402630May 24, 2011
ENGINE AND ENGINE COOLING:ENGINE
5.4L FORD TRITON ENGINE SPARK PLUGS WERE CHANGED AT 84,000, AT 110,128 SPARK PLUG ON #7 CYLINDER CAME LOOSE AND BLEW OUT. FUEL AIR MIXTURE COMES OUT THE SPARK PLUG HOLE WHICH IS DANGEROUS(HAS BEEN KNOWN TO START ENGINE FIRES). THERE IS A DESIGN DEFECT IN THE ALUMINUM HEADS NOT HAVING ENOUGH THREADS TO KEEP THE SPARK PLUG TIGHT. THIS IS AN EXPENSIVE REPAIR THAT FORD IS NOT PAYING FOR WHEN IT IS A POOR DESIGN WITH THE POTENTIAL OF IT CONTINUING TO HAPPEN AGAIN ON ANOTHER CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394077April 3, 2011
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
ON MY F-250 SUPER DUTY THE #4 SPARK PLUS BLEW OUT CAUSING IT TO RUN BAD AND FUEL FUME TO ESCAPE THAT COULD HAVE CAUSED A FIRE. FRIEND HAS HAD THIS HAPPEN 3 TIMES SO FAR. I'VE ONLY DRIVEN 9,000 MILES IN THE LAST THREE YEARS BECAUSE OF THE SAFETY ISSUE AND THE COST TO REPAIR IT EACH TIME IT HAPPENS AT OVER 1000.00 DOLLARS A HOLE X10 THAT UNCALLED FOR AND UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382680February 14, 2011
WHEELS
I HAVE A 2000 FORD F350 DWD 4X4 AND HAVE HAD BOTH FRONT STOCK ALUMINUM WHEELS DEVELOP LARGE CRACKS AND DEEMED UNSAFE. MY WIFE CONTACTED FORD TO INQUIRE IF THERE WAS A RECALL, AND THE ANSWER WAS NO, SHE TOOK IT TO FORD, AND THEY LOOKED AT THE TRUCK, AND DID NOTHING ELSE. FURTHERMORE, THEY DID NOT WANT TO DISCUSS THE ISSUE AND TOLD HER THERE WAS NOTHING THAT WOULD COME OF IT. THERE WILL BE ACCIDENTS AND PERHAPS DEATHS FROM THE RIMS BEING DEFECTIVE. I HAVE TALKED TO EVERYONE I COULD FIND DRIVING THE SAME VEHICLE, AND ALL HAVE HAD THE SAME PROBLEMS EXACTLY. THERE SHOULD BE A RECALL ON THESE WHEELS.THIS STATEMENT MAKES THE NHTSA LIABLE SHOULD THERE BE NO ACTION ON THEIR PART AND THERE BE ANY ACCIDENTS WITH DEATHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381268February 9, 2011
ELECTRICAL SYSTEM
OWN A 2008 FORD F250 SUPER DUTY, WITH 5.4L ENGINE. ATTEMPTED TO CHANGE SPARK PLUGS, 2 PLUGS BROKE OFF IN ENGINE BLOCK. CALLED LOCAL FORD DEALER, WAS INFORMED PLUGS BREAKING OFF IN HEAD IS A COMMON PROBLEM. TRUCK TOWED TO DEALER, WHERE FORD TECHNICIAN ATTEMPTED TO EXTRACT BROKEN PLUGS. END OF 1 BROKEN PLUG DROPPED INTO ENGINE CYLINDER. WAS INFORMED BY DEALER REPAIR WILL BE ~$2,410.00, AS HEAD MUST BE REMOVED, TO RETRIEVE BROKEN PLUG END. CALLED FORD HELPLINE, AS INSTRUCTED BY SERVICE MGR. HELPLINE CONFIRMED ENGINE DESIGN AND SPARK PLUGS MAY BREAK OFF DURING ROUTINE MAINTENANCE, AND THAT `A SPECIAL TOOL IS REQUIRED.' DEALERS RECEIVED FROM FORD, A TECHNICAL SERVICE BULLETIN, ALERTING TECHS OF THE POTENTIAL PROBLEM. THE GENERAL PUBLIC, UNLESS EMPLOYED BY FORD, WASN'T MADE AWARE OF THIS `SPECIAL TOOL' REQUIREMENT. FORD MOTOR CORP. IS NOT OFFERING ANY FINANCIAL ASSISTANCE &/OR REIMBURSEMENT FOR THIS POSSIBLE SHODDY DESIGN (WHY ELSE, THEN, THE TECHNICAL SERVICE BULLETIN, AVAILABLE ONLY TO DEALERS/)OF SPARK PLUGS. THE ENGINE ISN'T CONSUMER-FRIENDLY, FOR THE CONSUMER WHO DOESN'T OR CAN'T PAY DEALER PRICES TO MAINTAIN THEIR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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