Ford F-550 Complaints

561 consumer complaints on file.

#10138758October 6, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THE LOSS VEHICLE IS A 2004 FORD F-550 CHASSIS WITH A TOW BODY, WHITE IN COLOR. A 7.3 LITER POWER STROKE TURBO DIESEL ENGINE POWERS THE VEHICLE. THE VEHICLE ID NUMBER IS [XXX]. MACK TOWING OWNS THE TRUCK IN MIAMI, FLORIDA. THE VEHICLE WAS BEING DRIVEN WHEN THE OPERATOR NOTICED THE VEHICLE LOSING POWER AND THEN STALLED. HE THEN NOTICED SMOKE AND SAW FIRE UNDER THE HOOD IN THE ENGINE COMPARTMENT. EXAMINATION OF THE EXTERIOR REVEALED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT, PROGRESSED TO THE EXTERIOR CAUSING FIRE DAMAGE TO THE HOOD AND BOTH FENDERS. FURTHER EXAMINATION OF THE EXTERIOR REVEALED THAT PRIOR TO THIS EVENT EXTERIOR WAS IN OVERALL GOOD CONDITION ALL WINDOW GLASS WAS BROKEN AND MELTED DUE TO THE FIRE. THE FRONT TIRES AND WHEELS WERE ALSO PRESENT AND DAMAGED BY FIRE. THE REAR TIRES AND WHEELS WERE IN GOOD CONDITION. THE TIRE TREAD DEPTH ON THE REAR TIRES WAS 7/32 WHILE THE FRONT WAS LESS. NO COMPONENTS WERE NOTED AS BEING MISSING FROM THE EXTERIOR OF THE VEHICLE. EXAMINATION OF THE INTERIOR OF THIS VEHICLE REVEALED THAT THE FIRE, WHICH ORIGINATED IN THE ENGINE COMPARTMENT, PROGRESSED INTO THE INTERIOR TOTALLY DESTROYING IT. NO COMPONENTS WERE NOTED AS MISSING. EXAMINATION OF THE ENGINE COMPARTMENT AND THE BURN PATTERNS NOTED THAT THE POINT OF ORIGIN WAS THE RIGHT SIDE FIREWALL OF THE ENGINE COMPARTMENT. EXAMINATION OF THE WIRING FOUND IN THIS AREA NOTED MANY AREAS OF DAMAGE WHICH MAY HAVE CONTRIBUTED TO OR BEEN CAUSED BY THE FIRE. THE POINT OF ORIGIN OF THE FIRE WAS AT THE POSITION WHERE THE ELECTRIC BLOWER FAN, MOTOR AND SHROUD HAD BEEN BEFORE THE FIRE, BUT WERE MISSING AT THE MOMENT OF THE EXAMINATION.. THIS SPOT WAS THE MOT HEAVILY DAMAGED POINT OF THE ENTIRE VEHICLE. EXAMINATION OF THE ENGINE AND TRANSMISSION FOUND NO SIGNS OF ANY OIL LEAKS THAT CONTRIBUTED OR TO BE CAUSED BY THE FIRE. ALL OTHER CAUSES WERE ELIMINATED AS A CAUSE FOR THIS FIRE. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10138150September 29, 2005
SEAT BELTS:FRONT, AIR BAGS
DT: THE CONTACT STATED THAT THE SEAT BELT LOCKED AROUND HIS CHEST LIMITING MOVEMENT TO THE POINT OF CAUSING SLIGHT WHIPLASH. THE CONSUMER WAS TRYING TO GET A DIET PEPSI POSITIONED IN A CUP HOLDER TRAY. WHILE THE CONSUMER WAS RESTRICTED, HE HAD BECOME INFURIATED WITH THE PROBLEM AND TRIED TO GET THE SEAT BELT OFF AND IT HAD GOTTEN TOO CLOSE TO A NARROW BRIDGE GUARD RAIL AND THE CONSUMER LOST CONTROL OF THE VEHICLE RESULTING IN A $500,000 ACCIDENT. THIS INCIDENT WAS PLACED ON THE CONSUMERS DRIVING RECORD, BUT SHOULD HAVE BEEN CONSIDERED A MANUFACTURER'S DEFECT. THE CONSUMER HAD BEEN DRIVING COMMERCIALLY SINCE 1967 AND HAS NOT HAD ANY MAJOR WRECKS THAT CAUSED INJURIES. WHEN THE CONSUMER RETURNED HOME, HE CALLED FORDS SERVICE DEPARTMENT, AND THEY GAVE HIM THE IMPRESSION THAT THEY WERE AWARE OF THE PROBLEM. THERE WAS IRRITATION ON THE TOP OF THE CONSUMER'S PER PICTURES. SINCE THE ACCIDENT THE CONSUMER SPOKE WITH SOME FORD EXPLORER AND EXPEDITION OWNERS THAT EXPERIENCED THE SAME SEAT BELT PROBLEMS AND DO NOT WEAR THEIR SEAT BELTS. THE CONSUMER ASSUMED THAT THIS ACCIDENT WOULD NOT HAVE OCCURRED IF HE DID NOT WEAR THE SEAT BELTS BUT THIS IS AGAINST THE LAW. *AK (11/16/05) THE AIR BAGS DID NOT DEPLOY. *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10128269August 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: PURCHASED NEW FORD 2004 F550 TRUCK IN JULY 2004 AND VEHICLE HAD TO BE SERVICES FOR TRANSMISSION PROBLEMS ON SEPTEMBER 2004, NOVEMBER2004, DECEMBER 2004, MAY 2005 AND JUNE 2005. ALL INSTANCES, TRANSMISSION WAS NOT SHIFTING GEARS AND TURBO BLEW OUT. THE TRANSMISSION PROBLEMS OCCURRED UNDER 1400 MILES AND THE SPEED WHEN ALL INCIDENTS HAPPENED WAS 40-45 MPH. TRUCK WAS SERVICED BY FORD DEALER IN ALL INCIDENTS. TRUCK WOULD WORK FOR TWO OR THREE WEEKS THEN STARTED HAVING PROBLEMS SUCH AS VIBRATION AND A LOAD NOISE WHILE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132084August 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, OTHER, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:WIRING, VEHICLE SPEED CONTROL
DT: THE VEHICLE SURGED AND ACCELERATED ON ITS OWN. THIS HAPPENED THIS HAS HAPPENED A T LEAST 50 TIMES OR MORE. WHILE DRIVING 43 MPH VEHICLE SHUT DOWN. HAD TO SLAM ON THE EMERGENCY BRAKE AND PULL IT TO THE CURB. ALSO, WHILE DRIVING AT 38 MPH OR 1100 RPMS THERE WAS VIBRATION COMING FROM THE ENGINE. IT FELT LIKE IT WAS COMING RIGHT FROM CONSUMER'S FEET. IT FELT LIKE TRANSMISSION DISENGAGED. THEN, AFTER 10-15 SECONDS IT FELT LIKE IT KICKED BACK IN. THERE WAS A LOUD POP WHEN THIS HAPPENED. THE VEHICLE WAS BURNING MORE FUEL THAN IT DID WHEN FIRST PURCHASED IT. SOMETIMES THE WATER AND FUEL LIGHTS CAME ON. THE DEALER TOLD HIM THAT WHEN THIS HAPPENED HE SHOULD PULL OVER. BUT WHEN HE DOES THERE IS NO WATER IN THE FUEL. THE FUEL GAUGE WILL COMPLETELY GO TO LOW THEN COME BACK UP AFTER ABOUT 10-15 MILES. ALSO, THE AIR BAG LIGHT WILL COME ON. WHEN HE TAKES VEHICLE TO THE DEALER THEY USUALLY GO THROUGH THE WHOLE VEHICLE, SPECIFICALLY THE ELECTRICAL SYSTEMS. THE DEALERSHIP TRIED BUT FAILED TO FIX THESE PROBLEMS. HAD TAKEN THE VEHICLE TO A VARIETY OF DEALERSHIPS MULTIPLE TIMES. THE TURBO, TRANSMISSION AND WIRING WAS REPLACED. THE DEALER TOLD THE CONSUMER THAT THE VEHICLE HAD NOT BEEN CODED WHEN HE PURCHASED IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129085July 18, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DT: THE CONSUMER STATED 2001 FORD F550 SUPER DUTY CAUGHT ON FIRE UNDER THE DASH BOARD. CONSUMER'S HUSBAND WAS DRIVING THE VEHICLE WHEN IT CAUGHT ON FIRE, GOING APPROXIMATELY 45 MPH. ACCORDING TO THE HUSBAND, HE SMELLED SMOKE AND SAW FIRE. PULLED OVER TO TRY AND PUT THE FIRE OUT. THE OTHER PEOPLE IN THE VEHICLE GOT THE ITEMS OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND TOLD THE CONSUMER THERE WAS A WRONG FUSE IN IT, INSTALLED BY THE CONSUMER'S MECHANIC. THIS HAPPENED ON JULY 13, 2005. THERE WAS NO ONE INJURED, NEITHER THE FIRE OR POLICE DEPARTMENT WAS NOTIFIED. CONSUMER HAS NOT NOTIFIED THE MANUFACTURER, BUT THE DEALERSHIP SAID THEY DID. CONSUMER IS NOT SURE WHETHER ANYTHING IN THE CAB OF THE VEHICLE WAS DAMAGED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10128618July 13, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
DT: THE CONSUMERS 2004 FORD F550 SD STALLED. THE DEALER WAS UNABLE TO DUPLICATE THE CONSUMERS CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124184June 4, 2005
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM, FUEL SYSTEM, OTHER:STORAGE
BRACKET SUSPENSION FAILURE ALLOWS REAR END TO SHIFT OVER 6 - 8 INCHES PUNCTURING THE FUEL TANK AND RENDERING THE VEHICLE MOTIONLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119055April 22, 2005
ELECTRICAL SYSTEM
THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING. WHEN THIS OCCURRED THE VEHICLE WOULD LOSE BRAKING POWER. GVW IS 17500 MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE WHEN IT STALLS. THE VEHICLE HAS BEEN SERVICED SEVERAL TIMES IN WHICH THE HARNESS HAS BEEN REPLACED, BUT THE FAILURE STILL EXISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116567April 7, 2005
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
2003 F550 4X4 60,000 MILES, FUEL TANK HAS 4 STRESS CRACKS, LEAKS OVER 2 GALLONS DIESEL FUEL DAILY. FAULT CAUSED BY MANUFACTURING DEFECT, FORD STATES NO RECALL. TANK WAS SOLDERED, WOULD NOT HOLD, REPLACED WITH NEW TANK. DEFECTIVE TANK AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117314March 29, 2005
ENGINE AND ENGINE COOLING:ENGINE, STEERING, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, WHEELS
2002 FORD F550 HAS PROBLEMS WITH OIL LEAKS, STEERING, ELECTRICAL SHORTS, BRAKE AND WHEELS FELL OFF.*MR THE VEHICLE ALSO CONSUMED EXCESSIVE AMOUNTS OF OIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113759March 2, 2005
ELECTRICAL SYSTEM
THE CONSUMER'S 2004 FORD F550 HAS HAD THREE SETS OF BATTERIES SINCE PURCHASED. THE CONSUMER BELIEVES THE VEHICLE HAS AN ELECTRICAL PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111847February 20, 2005
ENGINE AND ENGINE COOLING
200 FORD F-550, MISS IN ENGINE UNRESOLVED THRU DEALERS AND OTHER SHOPS, BEEN THIS WAY SINCE NEW, CONSULTED WITH LAST 2 OWNERS, SAME ISSUE, I REPLACED ALL 8 INJECTORS, INJECTOR HARNESS,ROCKER ARMS, STILL ENGINE MISSES AT 24-2600 RPMS, WHITE/BLUE SMOKE, HARD COLD STARTS, ROUGH IDLING, PROBLEM HAS STILL NOT BEEN ABLE TO BE RESOLVED I PURCHASED TRUCK TO ADD TO FLEET IN DECEMBER 2004 AND NO ONE INCLUDING FORD CAN FIX THIS TRUCK AFTER SEVERAL THOUSAND DOLLARS IN REPAIRS IVE READ REPORTS FORD HAD ISSUES NOT YET RESOLVED ON THESE TRUCKS. IS THIS THE CASE,? HAS IT BEEN RESOLVED , AND IF SO WHAT CURE FIXED THESE TRUCKS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109477February 1, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10107902January 25, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MYSELF AND 3 OTHER BUSINESSES IN MY AREA OWN FORD F350S AND F 550S ALL OF US HAD ALTERNATORS GO BAD ON THEM AT 40,000 AND BELOW MILES. SEEMS LIKE A BIG COINCIDENCE. CALLING ALL PARTS STORES AND FORD DEALERS WE WERE TOLD THEY WERE OUT OF STOCK AND THEY WERE GETTING ALL KINDS OF CALLS FOR THEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109606January 12, 2005
TIRES
SIX OF THE VEHICLE'S WHEELS LEAKED AIR. *NM *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110974December 21, 2004
TIRES:VALVE
RECALL CAMPAIGN FOR FORD F550 TRUCKS CONCERNING THE VALE STEMS USED ON 19.5 INCH TIRES. *BF ONE OF THE VEHICLE'S TIRES HAD TO BE REPLACED BECAUSE THE VALVE STEM FAILED CAUSING SEVERE DAMAGE TO THE TIRES SIDEWALL. ON ANOTHER OCCASION ONE OF THE DUALLY WHEEL TIRE VALVE STEMS FAILED AND CAUSED THE TIRE TO GO FLAT. THE CONSUMER REPLACED ALL FOUR DUALLY TIRE VALVE STEMS WITH THE TREAD NUT ON TOP. THE CONSUMER REQUEST REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095159November 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
WHILE SHIFTING, THE TRANSMISSION DOWN SHIFTED ON ITS OWN. THE TRANSMISSION SURGED, AND THE VEHICLE BLEW OUT BLUE SMOKE. THE CONSUMER DROVE VEHICLE TO THE DEALER, AND THE MECHANIC DETERMINED THAT EBP SENSOR NEEDED TO BE REPLACED. *AK THE ENGINE LOADED UP WITH FUEL, SMOKE, SURGING WHEN DOWN SHIFTED WHEN THE BRAKE WAS APPLIED, AND SEVERE MISSING WHEN GEARS WENT DOWN TO FIRST, ALL OCCURRED AS THE VEHICLE WAS IN THE TOW HAUL POSITION. WHEN THE PROBLEM OCCURRED ON ICE OR SNOW COVERED ROADS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095520November 3, 2004
VEHICLE SPEED CONTROL
WHEN THE CONSUMER APPLIED THE ACCELERATOR, THE VEHICLE LOST POWER. THE CONSUMER HAS BEEN HIT A TOTAL OF 3 TIMES DUE TO THIS PROBLEM. THE VEHICLE HAS BEEN TAKEN INTO THE DEALER A TOTAL OF FIFTEEN TIMES. FORD TOLD THE CONSUMER THAT THE PROBLEM WAS HIS AND TO GO GET A LAWYER. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB VEHICLE JERKS AT TIMES WHILE LOOSING POWER. THE CONSUMER FILED CASE WITH A LAWER. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097370October 21, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096598October 12, 2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING, THE STEERING WHEEL STARTED SHAKING UNCONTROLLABLY WITHOUT WARNING. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE STEERING BOX SHAFT NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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