Ford F-550 Complaints

561 consumer complaints on file.

#11773966October 27, 2026
ENGINE
Engine lost power on highway Engine light came on Towed to dealership and they told us the engine was bad, camshaft is gone and cylinder bad. Truck has 86,000 miles on engine; we do not allow it to be idle, and all maintenance and oil changes were performed. Note: Ford Rep did give us 50% of replacement, not sure how they come out with a engine tell you it's better than out going engine "more durable" and it last 86,000 miles. By giving us 50% they are telling me it will only last 160,000 miles when maintained which is a joke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769011October 5, 2026
STRUCTURE
The contact owns a 2017 Ford F-550. The contact stated that while driving, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to the dealer, who replaced the brake dust cover, but the sound persisted. The vehicle was taken to EarthRoamer (5073 Silver Peak Ave, Dacono, CO 80514), who replaced the suspension bushing and shock mount; however, the failure reoccurred. The vehicle was taken back to EarthRoamer, who determined that the frame was fractured and had the vehicle towed to a frame shop for repair. The contact stated that the drivetrain was misaligned, the vehicle had caved in the middle, and the RV built on the chassis damaged the cab of the vehicle while driving over a bump. The contact associated the failure to Customer Satisfaction Program: 21B04; however, the VIN was not included. The manufacturer was notified of the failure by phone and a case was filed. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757739August 18, 2026
STEERING
The complaint was filed on behalf of the contact's employer. The contact's employer owns a 2019 Ford F-550. The contact stated that while the driver was driving at an undisclosed speed, the vehicle was swerving from side to side. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,563.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757532August 17, 2026
FUEL SYSTEM, DIESEL
Parts Not Available Complaint: The contact owns a 2021 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL) however upon having the vehicle diagnosed by a local dealer where the following code was displayed "P2291" The contact was advised that because of the code displayed that the remedy would not be performed. The vehicle was taken to a second dealer where the contact was advised that because the code had been wiped by the previous dealer that the remedy would not be performed. The contact emphasized that they do not feel safe driving the vehicle without the remedy being completed. The contact had not experienced a failure. The manufacturer was made aware.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753603July 29, 2026
FUEL SYSTEM, DIESEL
The contact owns a 2020 Ford F-550. The contact stated that while the vehicle was parked, it was discovered that there was metal deposits inside the system causing the fuel pump failure. The contact associated the failure with NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The dealer was contacted but failed to retrieve the correct diagnostic trouble codes related to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746467June 25, 2026
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
High pressure fuel pump failed damaging/ contaminating fuel system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744338June 15, 2026
POWER TRAIN, WHEELS, ELECTRICAL SYSTEM
Description In some of the affected vehicles, the rear right-hand axle shaft may have been manufactured without properly completing the electromagnetic induction heat treatment process, making the axle shaft susceptible to fracture. Safety Risk A fractured rear axle shaft could result in a loss of motive power while driving, or vehicle rollaway when the vehicle is placed in park and the parking brake is not applied. Either of these scenarios can increase the risk of a crash. Remedy Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace your right rear axle shaft free of charge. Next Steps Contact your dealer for more information to schedule the free service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742936June 9, 2026
FUEL/PROPULSION SYSTEM
The secondary fuel filter. There was a loud boom and the engine compartment caught on fire. Within 10 minutes the whole truck was engulfed in flames. The truck is completely burnt. The insurance company has inspected the vehicle. No warning lights on the console lit up, no prior symptoms or failure. All happened very suddenly.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11737551May 13, 2026
TIRES, TIRES:SIDEWALL
Between August 5 and August 9, 2025 we purchased 46 Nebula brand 245/70R 19.5 16PR tires. We experienced a complete tire failure on one of our trucks while operating on the highway. Fortunately, our driver was able to safely steer the truck to the shoulder with minimal damage to the tow truck. Upon closer inspection of the tires we noticed 32 of the tires installed on our fleet began showing a seem all the way around the sidewall. It was the same seem location for all tires. The seem showed visual signs of deterioriation almost as if it was coming undone. We removed the tires from service and have been working with the distributors on a warranty claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731888April 17, 2026
EXTERIOR LIGHTING
I received a compliance recall notice 26C10 from Ford. I just called Brondes Ford in Maumee, OH to schedule a “software repair” as described in the letter from FORD. The gentleman on the phone refused to schedule my appointment. He said because the vehicle has been “modified” (ie a box added to the bed) his dealership would not help me. When I asked him what I am supposed to do he said he did not know but they would not assume liability and help me. I told him I would contact Ford to report this and he said go ahead. Very unhelpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731105April 14, 2026
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-550 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The local dealer was contacted several times for more than a year, and the contact was advised that the part was not yet available and that the manufacturer had paused the recall campaign. The contact called the manufacturer and was advised that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730539April 11, 2026
FUEL/PROPULSION SYSTEM
I had my truck serviced, engine oil and fuel filters replaced, I picked up truck and while driving home, engine loss of power came on screen, truck then stalled, I observed smoke coming from under the hood, I exited vehicle to try and open hood, but flames were already present, I called 911 fire department came and put fire out. truck is a total loss. Fire Capt observed that fire seem to have started near the fuel filter housing, I was fortunate to escape the cab along with my dog, I have read several reports about filter housing leaking and starting fires, my brother inlaw, actually had the same issue, filter split causing fuel to leak, but fortunately he had just started the truck and was not driving very long before he smelled the fuel and was able to shut down the engine before it got hot and repolace the faulty filter housing.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11728765April 2, 2026
FUEL SYSTEM, DIESEL, ENGINE
The contact owns a 2020 Ford F-550. The contact stated that while driving at 20 MPH, the fuel injector became inoperable. The check engine warning light became illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed that the part to repair the vehicle under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) was on back order and that a second notification would be forwarded once parts became available. The failure mileage was approximately 85,172.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724594March 16, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
Truck has approximate 60,000 miles. Was driving in rain and lost control of all electrical systems and died in the middle of the highway. No lights to warn other drivers. Shop said the pcm fried and will need a need pcm to fix the issue. Very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719798February 23, 2026
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717381February 11, 2026
ENGINE AND ENGINE COOLING
The contact called on behalf of the owner of a 2017 Ford F550. The contact stated that while one of the employees was driving at highway speeds, a diesel fuel-burning odor was coming from the engine and entering the cabin of the vehicle through the A/C vents. No warning lights were illuminated. The driver pulled over to the side of the road and turned off the vehicle. The driver exited the vehicle and noticed oil dripping from underneath the vehicle. The driver opened the hood and noticed diesel fuel all over the engine compartment. Upon further investigation, the driver noticed that the plastic drain valve on the bottom of the water separator had cracked, and oil was spewing upwards. The driver called the company mechanic, and the mechanic went to the site of the failure. The mechanic repaired the vehicle on-site by replacing the filter. The driver was able to continue driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was 59,384.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717386February 11, 2026
ENGINE AND ENGINE COOLING
The contact called on behalf of the owner of a 2016 Ford F550. The contact stated that while one of the employees was driving 30 MPH and making a turn, a diesel fuel-burning odor was coming from the engine and entered the inside of the cabin through the A/C vents. No warning lights were illuminated. The driver was three hundred feet away from the business and continued to drive up to the business. The driver exited the vehicle and noticed oil dripping from underneath the vehicle. The driver opened the hood and noticed diesel fuel all over the engine. Upon further investigation, the driver noticed that the plastic drain valve on the bottom of the water separator was cracked, and oil was spewing upwards into the engine. The company mechanic repaired the vehicle on-site by replacing the filter. The driver was able to continue driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was 85,006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715341February 3, 2026
STRUCTURE:BODY
The front cab over is getting loose and separating worried it will fall off, have huge water leak coming into the cab from the top through auxiliary buttons and driver side. Have been reading forums and lots of people have the same issues this is very concerning that it's not being taken seriously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707713December 30, 2025
BACK OVER PREVENTION
The contact owns a 2016 Ford F-550. The contact stated that while in reverse(R), the rearview camera displayed a black image. The vehicle was taken to the dealer, who informed the contact that the VIN was not included in the NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707907December 30, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2020 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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