Ford F-550 Complaints

561 consumer complaints on file.

#10167144August 31, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE HESITATED FOR 3-4 SECONDS THEN TOOK OFF. THE DEALERSHIP REPLACED THE TURBO, BUT THE PROBLEM PERSISTED. UPDATED 10/25/2006 - THE VEHICLE'S ENGINE HAD NO POWER UNTIL THE TURBO BOOST CAME ON. THE 3 TO 4 SECOND DELAY HAS ALMOST CAUSED THE CONSUMER TO BE HIT BY ONCOMING TRAFFIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165792August 17, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ON JULY 7 2006 AT 8:00AM I WAS NOTIFIED BY OUR BRANCH MANAGER IN THE HARTFORD CT AREA THAT ONE OF OUR TRUCKS WAS TOTALED DUE TO FIRE THAT BURNED DOWN THE TRUCK OVERNIGHT. OUR DRIVER PARKED THE TRUCK AT HIS DRIVEWAY AT HONE AT 10:00PM, AND THE FIRE TOOK PLACE AT 2:00AM, 4 HOURS AFTER HIS ARRIVAL HOME. I WENT TO SEE THE TRUCK AND MET THE FIRE MARSHAL OF THE TOWN OF COLCHESTER CT WHERE THE DRIVER RESIDES. THE TRUCK WAS COMPLETELY BURNED, AND ACCORDING TO THE FIRE MARSHALL THE FIRE STARTED AT THE TURBO UNIT OF THE TRUCK. THIS WAS A 2004 FORD F550 CAB-CHASSIS TRUCK VIN NUMBER [XXX] WITH 28,000 MILES. IT WAS UNDER THE 3 YEARS 36,000 MILES WARRANTY OF FORD. I CONTACTED FORD AND THEY HAD AN INDEPENDENT ENGINEERING COMPANY THAT CAME TO EXAMINE THE TRUCK. A REPORT ON THEIR FINDING WAS ISSUED TO FORD. BASED ON THIS REPORT FORD ISSUED A LETTER TO ME ON AUGUST 11 2006. THEY CLAIMED THAT NO MANUFACTURING DEFECT WAS VERIFIED, AND THEREFORE FORD IS NOT RESPONSIBLE FOR THE FIRE. BASED ON THESE FINDING FORD CLOSED THIS CASE. IT IS VERY CLEAR TO ANYONE WHO LOOKED AT THE TRUCK. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10164926August 8, 2006
PARKING BRAKE
EMERGENCY BRACE ACTUATOR PEDAL # F81Z-2780-AA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162965July 20, 2006
SERVICE BRAKES, ELECTRIC
BRAKES ON THE TRAILER THAT I PULL DID NOT WORK PROPERLY. THE BRAKES ON TOWED VEHICLE DID NOT WORK PROPERLY. IT WAS A SHORT IN THE WIRING THAT FORD INSTALLED IN THE VEHICLE WHEN BUILT WHICH INCREASED STOPPING DISTANCE VERY MUCH. THE SHORT WAS FIXED FOR A COST OF $582.62 AT GAUDIN FORD. I FEEL THAT THIS SHOULD BE COVERED BY FORD. I THINK THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162670July 17, 2006
SUSPENSION, POWER TRAIN:AXLE ASSEMBLY
COMPLAINT: THE FRONT AXLE TRAVERSE ROD MOUNTING PLATE THAT IS WELDED TO THE FRONT AXLE ON THE PASSENGER SIDE IS CRACKING AND HAS IN SOME CASES COMPLETELY BROKEN OFF. CAUSE: UNKNOWN CORRECTION: REPLACE ENTIRE FRONT AXLE. RE-USE ALL HUBS AND PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159757June 13, 2006
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
FUEL TANK ON 2002 F SERIES FORD DUMP TRUCKS ARE COATED WITH A SUBSTANCE THAT BREAKS DOWN AND CAUSES BLOCKAGE OF FUEL LINES; ORIGINAL TANK REPLACED AUGUST 2005 SAME PROBLEM WITH REPLACEMENT TANK, 6/06: COATING BREAKING DOWN; CAUSING ENGINE TO SHUT OFF; EXTREMELY DANGEROUS AND OFFERS NO WARNING. *JB UPDATED 10/04/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156713May 3, 2006
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
WE HAVE 4 F550 BUSES THAT HAVE HAD THE GAS TANK REPLACED TWICE ON EACH BUS DO WHAT WE BELIEVE IS COATING FAILURE. WE NOW HAVE AN F450 THAT IS EXPERIENCING THE SAME CONDITIONS, WE ARE FORCED TO REPLACE THE GAS TANK ON THIS VEHICLE AS WELL. WE TAKE OUR VEHICLES TO FORD MIRAMAR TRUCK CENTER, AND HAVE HAD A FORD FACTOR REPRESENTATIVE LOOK INTO THE PROBLEM ONLY TO TELL US ITS NOT A TANK FAILURE ISSUE. AFTER WHAT WILL NOW BE 9 REPLACED GAS TANKS, I TRULY BELIEVE THERE IS AN ISSUE HERE THAT MUST BE SERIOUSLY LOOKED INTO. ON A SIDE NOTE, AFTER THE SECOND TANK FAILURE WE CHANGED GAS STATIONS THINKING THE PROBLEM WAS BAD FUEL-NOT THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156721May 3, 2006
FUEL SYSTEM, DIESEL
FUEL TANK FAILURE ON F450 AND F550 FORD CHASSIS. WE HAVE 2 F450 AND 4 F550 BUSES WITH FACTORY INSTALLED FUEL TANKS. THE F550S HAVE BEEN REPLACED AND ARE FAILING THE SECOND AND THIRD TIME WITH NO RECOGNITION CONTINUED PROBLEM FROM FORD. ONE OF OUR F450S FAILED TODAY. SAME PROBLEM. THE PROBLEM APPEARS TO FAILURE OF THE INTERNAL COATING IN THE TANK. ALL FAILURES ARE THE SAME. I BELIEVE THE CAUSE IS IMPROPER APPLICATION OF THE COATING OR THE WRONG COATING IS BEING USED. I'M SURE WE ARE NOT THE ONLY COMPANY IN THE US TO EXPERIENCE THIS PROBLEM. THE COST TO REPLACE THE TANK IS APPROXIMATELY $2000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156195April 26, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
VEHICLE PARKED IN GARAGE OVERNIGHT WITH BLOCK HEATER PLUGGED IN. BLOCK HEATER POWER CORD FAILED RESULTING IN FIRE. VEHICLE ENGINE COMPARTMENT BURNED AS WELL AS THE GARAGE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10154314March 31, 2006
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
INTERNAL COATING FAILURE ON FUEL TANKS ON F550 SUPER DUTY FORD TRUCKS.THE FUEL SYSTEM BECOMES CLOGGED WITH RUST AND THE TANK MUST BE CLEANED OR REPLACED.WE HAVE FOUR VEHICLES AND HAVE INCURRED 8 TO 10 FAILURES IN PAST THREE YEARS. WE ARE UNABLE TO GET FORD TO ADDRESS THE PROBLEM WHICH I THINK IS IMPROPER APPLICATION OF THE COATING MATERIAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153359March 21, 2006
STEERING:GEAR BOX:SHAFT SECTOR
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE 2 MPH IN A PARKING LOT THE STEERING WHEEL SPUN FREELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THEY DETERMINED THE STEERING BOX SHAFT HAD BROKEN CAUSING LOSS OF CONTROL. THE MANUFACTURER HAS NOT BEEN ALERTED. UPDATED 4/6/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153364March 21, 2006
STEERING:GEAR BOX:SHAFT SECTOR
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH IN A PARKING LOT GOING OVER A SPEED BUMP THE STEERING WHEEL SPUN FREELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THEY DETERMINED THE PROBLEM WAS THE STEERING BOX SHAFT HAD BROKEN CAUSING LOSS OF CONTROL. THE STEERING SECTOR SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN ALERTED. UPDATED 04/06/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153362March 21, 2006
STEERING:GEAR BOX:SHAFT SECTOR
DT*: THE CONTACT STATED WHILE DRIVING 5MPH IN A PARKING LOT THE STEERING WHEEL SPUN FREELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THEY DETERMINED THE PROBLEM WAS THE STEERING BOX SHAFT HAD BROKEN CAUSING LOSS OF CONTROL. THE STEERING SECTOR SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN ALERTED. UPDATED 04/06/06
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150497February 17, 2006
FUEL SYSTEM, DIESEL
FOLLOW UP TO ORIGINAL COMPLAINT I HAD ORIGINALLY THOUGHT THAT A MISSED RECALL REPAIR WAS THE REASON FOR THE ENGINE STALLING...AND NOT RESTARTING. AFTER HAVING THE VEHICLE TOWED AND INSPECTED BY HUB CITY FORD...THE MECHANICS FOUND SLIME IN BOTH FUEL TANKS. THE SLIME HAD CLOGGED THE FUEL SYSTEM AND CAUSED THE MOTOR TO STOP. HUB CITY FORD'S PERSONNEL WERE ALL AS SURPRISED AS I WAS. THEY WERE HELPFUL IN SHOWING EXTRA ATTENTION TO THIS...AND HAVE REPAIRED IT ALL. I BELIEVE THE SLIMY SUBSTANCE HAD BEEN PUT IN BEFORE THEY HAD IT...AND BEFORE I BOUGHT IT. POSSIBLY DURING THE PREVIOUS OWNERSHIP. THIS IS TO CLOSE THIS COMPLAINT. I AM SATISFIED WITH ALL HUB CITY FORD HAS TAKEN CARE OF FOR ME...WITH GREAT CARE. THE SALES PERSON I BOUGHT IT WITH...MR. BILL BOUDRIER...THE SERVICE MGR....MR. CARROLL AND THE TECH'S. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149993February 10, 2006
FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING A FORD F-550 THAT I BOUGHT USED ON 01-25-06 FROM HUB CITY FORD IN LAFAYETTE, LA...THE ENGINE LOST POWER AND STALLED ON A 65 MPH. HWY (HWY 90). APPARENTLY...THERE IS GOOD CAUSE TO BELIEVE THAT AN IGNORED RECALL ON THIS SPECIFIC TRUCK IS THE EXACT REASON FOR THIS DANGEROUS FAILURE. NOT TO MENTION THE NOW LOST INCOME FROM IT BEING IN THE WAITING LINE AT HUB CITY FORD...WHERE I HAD IT TOWED. I WAS PROMISED THAT ALL WAS INSPECTED AND IN GOOD WORKING ORDER PRIOR TO DRIVING THE TRUCK OFF THE LOT. WELL...IT WASN'T. I CHOSE TO SEE IF THERE WERE ANY RECALL ISSUES WITH THIS TRUCK'S VIN NUMBER AT THE FORD RECALLS WEBSITE... YES...THIS WAS WHAT I SAW: RECALLS RESULTS : BE ADVISED THAT THIS SYSTEM TRACKS SAFETY AND EMISSION RECALLS FOR WHICH VEHICLES ARE SUBJECT TO REPAIR IN THE UNITED STATES. FOR MORE INFORMATION ON FORD MOTOR COMPANY RECALLS OR CONCERNS YOU MAY BE HAVING WITH YOUR VEHICLE, PLEASE CONTACT YOUR DEALERSHIP DIRECTLY. BELOW YOU WILL FIND INFORMATION REGARDING YOUR AFFECTED VEHICLE. RECALLS LISTED 2004 FORD F-550 [XXX] 05E15 EXHAUST PRESSURE SENSOR REPLACEMENT, ON-BOARD DIAGNOSTIC SYSTEM AND ENGINE CONTROL MODULES RECALIBRATION FROM YOUR WEBSITE HERE: MAKE : FORD MODEL : F550 SUPER DUTY YEAR : 2004 MANUFACTURER : FORD MOTOR COMPANY NHTSA CAMPAIGN ID NUMBER : 05V270000 MFG'S REPORT DATE : JUN 07, 2005 COMPONENT: ELECTRICAL SYSTEM:WIRING POTENTIAL NUMBER OF UNITS AFFECTED : 180104 SUMMARY: CERTAIN PICKUP TRUCKS, SPORT UTILITY VEHICLES AND VANS EQUIPPED WITH 6.0L DIESEL ENGINES MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART. CONSEQUENCE: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR. REMEDY: DEALERS WILL UPGRADE THE FUEL INJECTION CONTROL MODULE (FICM) WIRE HARNESS OR REPLACED, AND/OR HAVE A NEW INJECTION CONTROL PRESSURE (ICP)) SENSOR CONNECTOR INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON JULY 22, 2005. FORD RECALL NO. 05S34. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148190January 20, 2006
FUEL SYSTEM, DIESEL
DT*: THE CONTACT STATED WHILE DRIVING AT 65-70 MPH THE VEHICLE LOST POWER AND STOPPED. THIS IS THE FIFTH TIME THIS HAPPENED. THE VEHICLE HAS BEEN TAKEN TO SEVERAL DEALERSHIPS AND EACH DETERMINED THE FUEL INJECTORS WERE DEFECTIVE. THE FUEL INJECTORS HAVE BEEN REPLACED 17 TIMES. HOWEVER, AFTER EACH REPLACEMENT THE PROBLEM RETURNS AND THE VEHICLE IS CURRENTLY AT A LOCAL DEALERSHIP FOR INSPECTION AND REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147578January 9, 2006
TIRES, WHEELS:LUGS/NUTS/BOLTS/STUDS
1999 FORD F550 REAR RIGHT DUAL TIRES SHEERED OF THE AXLE. *TS THE CONSUMER STATED THE STUDS BROKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146460December 22, 2005
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F550 ENGINE CAUGHT ON FIRE. *TS *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10144702December 7, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE MISFIRED. THE MECHANIC DETERMINED THAT THE SPARK PLUG WIRES WERE CROSSED, WHICH SEND THE SPARK TO THE WRONG AREA. THIS WAS CAUSING AIR POLLUTION. THE WIRES NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. *AK UPDATED 1/5/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140931October 27, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TRUCK WAS TAKEN TO DEALER FOR OVERHEATING PROBLEM. ON THE FIRST TRIP OUT WITH THE TRUCK AFTER BEING PICKED UP FROM THE DEALERSHIP, THE TRUCK OVERHEATED AND CAUGHT FIRE. EXTENSIVE DAMAGE AND NEITHER DEALERSHIP OR FORD WANT TO INVESTIGATE SOURCE OF FIRE. TRUCK WAS UNDER WARRANTY AT THE TIME OF THE INCIDENT. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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