Ford F-550 Service Bulletins

1,630 manufacturer communications on file.

• April 17, 2023•Document ID: 10234593

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  TSB 23-2115

  Date Added:

  May 4, 2023

  Manufacturer:

  FORD

  Summary

  Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM) or heating ventilation and air conditioning (HVAC) module. To correct the condition, follow the Service Procedure to remove the climate control housing and replace the temperature door cam(s), lubricate the temperature blend door bearing surface, and apply flock tape to actuator to seal out debris.

  Associated Products (45)

  2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford F-6002021 Ford F-6502021 Ford F-7502020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-600+ 25 more
  Associated Documents

  • DownloadMC-10234593-0001.pdf↗
• April 15, 2023•Document ID: 10235075

  Service Bulletin/Repair Instructions
  SERVICE BRAKES; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM 51555

  Date Added:

  May 4, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles equipped with vacuum assist brakes may exhibit an illuminated brake warning indicator with diagnostic trouble codes (DTC) C0047 and/or P0557 present. This may be due to the brake vacuum sensor. To correct the condition, remove and replace the brake vacuum sensor, part NK4Z-2C444-A. To prevent repeat concerns, install the sensor with the electrical connector pointed towards the identification label on the vacuum brake booster.

  Associated Products (6)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-750
  Associated Documents

  • DownloadMC-10235075-0001.pdf↗
• April 14, 2023•Document ID: 10234589

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  SSM 51552

  Date Added:

  May 4, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may be equipped with a panel between the media bin door and the cup holders that has 3 exposed holes. The panel is not missing a piece of trim. The holes are intended to allow USB cable usage with the media bin door closed. No repairs should be attempted as this is intended design.

  Associated Products (6)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-750
  Associated Documents

  • DownloadMC-10234589-0001.pdf↗
• April 4, 2023•Document ID: 10235153

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  SSM 51536

  Date Added:

  May 4, 2023

  Manufacturer:

  LINCOLN

  Summary

  For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

  Associated Products (350)

  2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair+ 330 more
  Associated Documents

  • DownloadMC-10235153-0001.pdf↗
• April 3, 2023•Document ID: 10234125

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 51531

  Date Added:

  May 4, 2023

  Manufacturer:

  FORD

  Summary

  Some 2020-2023 Explorer/Aviator/Transit, 2021-2023 F-150/Bronco, 2022-2023 Expedition/Navigator/Mustang and 2023 F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (30)

  2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Mustang2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Transit+ 10 more
  Associated Documents

  • DownloadMC-10234125-0001.pdf↗
• March 24, 2023•Document ID: 10233903

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM 51507

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature is not available when an active trailer profile is utilized. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233903-0001.pdf↗
• March 24, 2023•Document ID: 10233900

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51506

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit an erroneous warning exclamation indicator on the center display screen when exiting camera view (overhead view of the vehicle icon). This issue will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233900-0001.pdf↗
• March 24, 2023•Document ID: 10233898

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51505

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit a momentary pop up message stating Check Rear Seat For Passenger during vehicle startup on the center display screen. The Check Rear Seat For Passenger pop up message should only appear during vehicle shut down. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233898-0001.pdf↗
• March 24, 2023•Document ID: 10233897

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM 51504

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit a concern where SYNC does not recognize when a mobile phone is connected. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233897-0001.pdf↗
• March 24, 2023•Document ID: 10233894

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51503

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit music not playing and/or Apple CarPlay/Android Auto not detected through the USB port. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233894-0001.pdf↗
• March 24, 2023•Document ID: 10233893

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SSM 51502

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles equipped with navigation may exhibit an intermittent audible chime while driving with active trailer profile. This may be due to the trailer navigation informing the driver of forthcoming bridges. Visual indicators appear on the map when center display screen is on the navigation domain. No visual indicators appear while other screens are active. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Engineering is currently working on a solution and will be released via an over the air (OTA) software update expected in Q2 2023. It is recommended that customers should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Continue to monitor OASIS.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233893-0001.pdf↗
• March 24, 2023•Document ID: 10233890

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51501

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit concerns with missing pop up information on the center display screen after selecting Active Vehicle on the FordPass app. This may be due to Apple CarPlay/Android Auto running on the center display screen. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. As an interim action, disable Apple CarPlay/Android Auto and send another activation request. The customer should get the activation request in the following ignition cycle. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233890-0001.pdf↗
• March 24, 2023•Document ID: 10233887

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51499

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit Waze app freezing events on the center display screen while the FM radio is playing. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. As an interim action, disconnect the universal serial bus (USB) cable from the port and reconnect. It may be necessary to completely disconnect the phone from SYNC (or delete the phone entirely and reintroduce the phone to SYNC). Engineering is working on a solution and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233887-0001.pdf↗
• March 24, 2023•Document ID: 10233884

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51498

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles equipped with Pro Power Onboard may exhibit a pop up message Pro Power Onboard Turned Off on the center display screen. This occurs when wattage thresholds are exceeded. The message can not be cleared using the close soft button (reset button works after load disconnected). This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Engineering is currently working on a solution and will be released via over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233884-0001.pdf↗
• March 24, 2023•Document ID: 10233883

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  SSM 51497

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may set diagnostic trouble codes (DTCS) U3035 and/or U3036 in the powertrain control module (PCM) during a diagnostic self-test. These DTCS set when the PCM detects an authentication failure after key initialization (U3035) and/or while the PCM continues to monitor DTC (U3036) during the transition of the controller area network (CAN) bus entering sleep mode. U3035 and/or U3036 should be ignored if: no other DTCs are present in the PCM, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233883-0001.pdf↗
• March 24, 2023•Document ID: 10233881

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51496

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit an intermittent audible pop and/or static noise heard through the speakers when the steering wheel controls are pressed. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233881-0001.pdf↗
• March 24, 2023•Document ID: 10233877

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51495

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit an unrequested audio source switch (or switches to privacy mode) when some third party apps are streamed through the accessory protocol interface module (APIM). These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233877-0001.pdf↗
• March 24, 2023•Document ID: 10233842

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  SSM 51492

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit an increase in audio volume and/or distortion from the speakers when accessing languages through the accessory protocol interface module (APIM). These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233842-0001.pdf↗
• March 24, 2023•Document ID: 10233841

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 51491

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2021-2022 F-Super Duty vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0073 for the ambient air temperature sensor stored in the powertrain control (PCM). When performing pinpoint test BG in Workshop Manual (WSM), Section 413-01, the ambient air temperature sensor/outside air temperature display reset procedure has been added to the Ford Diagnostic Repair System (FDRS) diagnostic scan tool. Depending on how the vehicle is equipped, run the FCIM or HVAC  Reset the Outside Air Temperature Sensor Learned Values application. Clear DTCs and retest after performing the reset procedure.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233841-0001.pdf↗
• March 24, 2023•Document ID: 10233837

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51490

  Date Added:

  April 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may experience various display anomalies from the center display screen such as momentary center display screen color change, screen freeze while trying to connect a phone, overlapping soft buttons, text overlap, brightness bar not updating, and/or word repetition. These issues will typically recover after a key cycle. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10233837-0001.pdf↗