Ford F-550 Service Bulletins

1,630 manufacturer communications on file.

• June 1, 2023•Document ID: 10237586

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

  Mfr Comm. #:

  SSM 51675

  Date Added:

  June 8, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles equipped with SYNC 4 may experience programming errors after a replacement of the body control module (BCM) for various concerns. After programmable module installation (PMI) of the new BCM, diagnostic trouble codes (DTC) U2100:00, U2101:00 and/or U211B:87 may be present. Download and run the Ford Diagnosis and Repair System (FDRS) application titled Trusted Real-Time Operation Network (TRON) Module Authentication, and perform the TRON Diagnosis and Repair and Reset ECU on CAN BUS routines. Once both TRON routines have been completed, re-run the BCM PMI application. Verify that all BCM DTCs have cleared. Service procedures are being updated to improve this process. Monitor OASIS for updates.

  Associated Products (6)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-750
  Associated Documents

  • DownloadMC-10237586-0001.pdf↗
• May 26, 2023•Document ID: 10236687

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

  Mfr Comm. #:

  SSM 51664

  Date Added:

  May 31, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles equipped with SYNC 4 may require a replacement of the body control module (BCM) for various concerns. After programmable module installation (PMI) of the new BCM, diagnostic trouble codes (DTC) U2100:00, U2101:00 and/or U211B:87 may be present. Download and run the Ford Diagnosis and Repair System (FDRS) application titled Trusted Real-Time Operation Network (TRON) Module Authentication, and perform the TRON Diagnosis and Repair and Reset ECU on CAN BUS routines. Once both TRON routines have been completed, re-run the BCM PMI application. Verify that all BCM DTCs have cleared. Service procedures are being updated to improve this process. Monitor OASIS for updates.

  Associated Products (6)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-750
  Associated Documents

  • DownloadMC-10236687-0001.pdf↗
• May 24, 2023•Document ID: 10237368

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  SSM 51660

  Date Added:

  June 6, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) U3000:41 in the ACM when a diagnostic self-test is performed. This may be due to an ACM software error. To correct the condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS) located under the SW Updates tab. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10237368-0001.pdf↗
• May 24, 2023•Document ID: 10237345

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 51659

  Date Added:

  June 5, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles built on or before 09-May-2023 may exhibit an inoperative four wheel drive system and/or diagnostic trouble code (DTC) C00A1 in the all-wheel drive (AWD) module. Prior to beginning diagnostics, inspect ground location G239 for proper tightness of 6 lb-ft (8 Nm). G239 is located behind the right-hand side front scuff plate near the body control module (BCM). If ground is found to be properly tightened, refer to Workshop Manual (WSM) for any additional diagnosis.

  Associated Products (4)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-550
  Associated Documents

  • DownloadMC-10237345-0001.pdf↗
• May 23, 2023•Document ID: 10236684

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 23-2160

  Date Added:

  May 29, 2023

  Manufacturer:

  FORD

  Summary

  Some 2020 F-Super Duty vehicles equipped with a 6.2L or 7.3L engine and a 10R140 transmission may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07F7 stored in the powertrain control module (PCM) and a loss of 10th gear. The vehicle may also exhibit harsh engagements and poor shift quality. This may be due to the sleeve in the CDF clutch cylinder shifting axially causing hydraulic circuit leaks. To correct the condition, follow the Service Procedure to replace the CDF clutch cylinder.

  Associated Products (7)

  2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6002020 Ford F-6502020 Ford F-750
  Associated Documents

  • DownloadMC-10236684-0001.pdf↗
• May 23, 2023•Document ID: 10236685

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 23-2161

  Date Added:

  May 31, 2023

  Manufacturer:

  FORD

  Summary

  Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.

  Associated Products (45)

  2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford F-6002021 Ford F-6502021 Ford F-7502020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-550+ 25 more
  Associated Documents

  • DownloadMC-10236685-0001.pdf↗
• May 22, 2023•Document ID: 10236589

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE; POWER TRAIN

  Mfr Comm. #:

  SSM 51652

  Date Added:

  May 31, 2023

  Manufacturer:

  FORD

  Summary

  Some 2022 F-Super Duty vehicles equipped with a 6.7L engine, and built on 13-May-2022 and through 05-Aug-2022 at Kentucky Truck Plant or built on 13-Jun-2022 and through 09-Aug-2022 at Ohio Assembly Plant may exhibit an illuminated malfunction indicator lamp (MIL) with various diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). While attempting to perform TSBs 23-2077, 23-2076, and/or 23-2082, vehicles that were produced without a particulate matter sensor will not show a PCM software update available in Ford Diagnosis and Repair System (FDRS). Refer to EFC10061 (MBG-2022-174N in Canada) and monitor OASIS for updates.

  Associated Products (7)

  2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-750
  Associated Documents

  • DownloadMC-10236589-0001.pdf↗
• May 19, 2023•Document ID: 10236586

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 51649

  Date Added:

  May 23, 2023

  Manufacturer:

  FORD

  Summary

  Some 2021-2023 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual, Section 307-01, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive learning drive cycle before attempting internal service. Although this routine was developed for low mileage vehicles, it has proven effective for resolving many shift and engagement symptoms across the life of the vehicle. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards Manual.

  Associated Products (20)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford F-6002021 Ford F-6502021 Ford F-750
  Associated Documents

  • DownloadMC-10236586-0001.pdf↗
• May 17, 2023•Document ID: 10236585

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN

  Mfr Comm. #:

  SSM 51648

  Date Added:

  May 31, 2023

  Manufacturer:

  FORD

  Summary

  Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may experience a lack of power due to snow packing of the engine air cleaner when operating in extremely snowy conditions. This may also be due to ice forming in the air intake while operating in temperatures below -22°F (-30°C). Diagnostic trouble code (DTC) P1548 may be present in the powertrain control module (PCM). To supplement heavy snow environment pre-filter service kit (service part LC3Z-9K635-AA), a front grill cover (service part NC3Z-19A413-A) is now available for service but is not a warrantable item. It is recommended that the front grill cover be removed at temperatures greater than 10°F (-12°C) and reinstall in subsequent winter seasons in order to maintain optimal vehicle performance.

  Associated Products (21)

  2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford F-6002021 Ford F-6502021 Ford F-7502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6002020 Ford F-650+ 1 more
  Associated Documents

  • DownloadMC-10236585-0001.pdf↗
• May 11, 2023•Document ID: 10236340

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM 51629

  Date Added:

  May 16, 2023

  Manufacturer:

  FORD

  Summary

  Some 2022 F-Super Duty vehicles equipped with a 6.7L engine, and built on 13-May-2022 and through 05-Aug-2022 at Kentucky Truck Plant or built on 13-Jun-2022 and through 09-Aug-2022 at Ohio Assembly Plant may exhibit an illuminated malfunction indicator lamp (MIL) with various diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). While attempting to perform TSBs 23-2077, 23-2076, and/or 23-2082, vehicles that were produced without a particulate matter sensor will not show a PCM software update available in Ford Diagnosis and Repair System (FDRS). Refer to EFC10061 and monitor OASIS for updates.

  Associated Products (7)

  2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-750
  Associated Documents

  • DownloadMC-10236340-0001.pdf↗
• May 11, 2023•Document ID: 10236337

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 51626

  Date Added:

  May 16, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles built on or before 28-Mar-2023 and equipped with a 12.3 inch IPC display may experience a blank IPC screen. This may be due to a faulted graphics interface processor (GIP) in the IPC Module. If a vehicle exhibits this condition, use the Ford Diagnostic and Repair System (FDRS) to determine if the GIP is communicating. To confirm GIP communication, start a session with the vehicle using FDRS. From the Vehicle Info tab, select IPC. Under Module Details, if device identification (DID) F120 indicates Null, the GIP is faulted, and the IPC module (base part number: 10849) requires replacement. Do not replace the IPC display for this condition. For claiming, use causal part 10849 and M-time.

  Associated Products (6)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-750
  Associated Documents

  • DownloadMC-10236337-0001.pdf↗
• May 5, 2023•Document ID: 10236029

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; TRAILER HITCHES

  Mfr Comm. #:

  SSM 51601

  Date Added:

  May 24, 2023

  Manufacturer:

  FORD

  Summary

  Some 2021-2023 F-150 and 2022-2023 F-Super Duty/Expedition/Navigator/Maverick vehicles equipped with an integrated trailer module (iTRM) may exhibit a trailer lamp fault message with various related diagnostic trouble codes (DTC). Most trailer emulator testers will not draw enough current to correctly diagnose these concerns. They may be used to diagnose basic functionality of the iTRM, however, some trailer emulator testers may cause false trailer lamp fault messages to appear. The customer's trailer should be used for diagnosis instead of a trailer emulator tester. Refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics.

  Associated Products (22)

  2023 Ford Expedition2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Maverick2023 Lincoln Navigator2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502022 Ford Maverick+ 2 more
  Associated Documents

  • DownloadMC-10236029-0001.pdf↗
• May 3, 2023•Document ID: 10237442

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT

  Mfr Comm. #:

  20N04 S2

  Date Added:

  June 6, 2023

  Manufacturer:

  FORD

  Summary

  Certain 2017-2019 MY F250/F350 and all F450/550 vehicles Steering Linage Damper replacement. Reason for this supplement: Updated program terms, includes new mobile service repair assessment and updated owner letters with revised program terms.

  Associated Products (12)

  2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-550
  Associated Documents

  • DownloadMC-10237442-0001.pdf↗
• May 3, 2023•Document ID: 10236027

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SSM 51593

  Date Added:

  May 16, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit the IPC reverting back to the home screen after the vehicle is shut off and restarted. The last screen viewed by the customer may not be remembered after the ignition is cycled. This is an operating characteristic of the vehicle and no repairs should be performed at this time. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of IPC operation.

  Associated Products (6)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-750
  Associated Documents

  • DownloadMC-10236027-0001.pdf↗
• April 25, 2023•Document ID: 10235319

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  SSM 51579

  Date Added:

  May 4, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit static in the audio system when operating various electrical components such as power windows/roof opening panel. This may be due to the body side ground cable fastener G119 being loose. Inspect the body side ground cable fastener G119 for proper tightness of 6 lb-ft (8 Nm). If the body side ground cable fastener G119 is tightened properly to 6 lb-ft (8 Nm) and the concern persists, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics.

  Associated Products (6)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-750
  Associated Documents

  • DownloadMC-10235319-0001.pdf↗
• April 25, 2023•Document ID: 10235318

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

  Mfr Comm. #:

  SSM 51578

  Date Added:

  May 4, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may set DTCs B109F:55, B1330:9A, U0252:87, U0198:87, U0184:87, U0155:87, U0256:87, and/or U0100:87 in the BCM when a diagnostic self-test is performed. This may be due to an incorrect sequence of an internal measurement unit during self-test causing a false history status DTC (0x48 or 0x08 status). The DTC matures to history status because the BCM detects nothing is wrong. Replacement or reprogramming of the BCM will not resolve this condition. B109F:55, B1330:9A, U0252:87, U0198:87, U0184:87, U0155:87, U0256:87, and/or U0100:87 should be ignored if: no other DTCs are present in the BCM, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.

  Associated Products (6)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-750
  Associated Documents

  • DownloadMC-10235318-0001.pdf↗
• April 24, 2023•Document ID: 10235151

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 23-2133

  Date Added:

  May 4, 2023

  Manufacturer:

  FORD

  Summary

  Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) indicator with diagnostic trouble codes (DTCs) C0020 and U3003 in the ABS module. This may be a result of water/moisture intrusion into the battery junction box (BJB). The BJB is located under the hood of the vehicle. This water/moisture intrusion may be related to the BJB cover not installed completely or broken cover tabs/locking fingers allowing water/moisture into the BJB. To correct the condition, follow the Service Procedure to inspect for water/moisture intrusion into the BJB and replace the BJB and cover if water/moisture intrusion is found.

  Associated Products (21)

  2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford F-6002021 Ford F-6502021 Ford F-7502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6002020 Ford F-650+ 1 more
  Associated Documents

  • DownloadMC-10235151-0001.pdf↗
• April 20, 2023•Document ID: 10235081

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  SSM 51566

  Date Added:

  May 4, 2023

  Manufacturer:

  FORD

  Summary

  Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature, active trailer name keyboard, or trailer maintenance keyboard not available when an active trailer profile is utilized. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

  Associated Products (6)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-750
  Associated Documents

  • DownloadMC-10235081-0001.pdf↗
• April 20, 2023•Document ID: 10235080

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM 51565

  Date Added:

  May 4, 2023

  Manufacturer:

  FORD

  Summary

  2023 F-Super Duty vehicles are not compatible with previous model year RKE keys and Ford Accessory keyless entry keypads. A different radio frequency is used on 2023 F-Super Duty vehicles than previous models. Do not attempt to program previous model year RKE keys or keypads to 2023 F-Super Duty vehicles.

  Associated Products (6)

  2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-750
  Associated Documents

  • DownloadMC-10235080-0001.pdf↗
• April 18, 2023•Document ID: 10235076

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  SSM 51558

  Date Added:

  May 4, 2023

  Manufacturer:

  FORD

  Summary

  Some 2022 F-Super Duty vehicles equipped with auto fold exterior mirrors may exhibit an inoperative/grayed out Auto Fold selection in the mirror settings menu in the instrument panel cluster (IPC). This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (7)

  2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-750
  Associated Documents

  • DownloadMC-10235076-0001.pdf↗