Ford Escape Complaints

29,499 consumer complaints on file.

#10264432April 7, 2009
FUEL SYSTEM, GASOLINE
MY 2005 FORD ESCAPE GAS PEDAL STICKS HORRIBLY. IT IS CONSTANTLY STICKING, AND HAS ALMOST CAUSED US NUMEROUS WRECKS. FORD TRIED TO CHARGE ME $360 TO REPLACE THE FUEL FILTER. I DID NOT GO THROUGH WITH IT. I PAID $120 FOR A NEW THROTTLE CABLE AND IT DIDN'T FIX IT AS WELL. I'M AT THE POINT WHERE IT IS TO DANGEROUS TO BE DRIVEN WITH MY FAMILY, AND I DO NOT TRUST THE VEHICLE ONE BIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264224April 6, 2009
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2008 FORD ESCAPE XLT. TIRE VALVE WAS CRACKED AND CAUSED A FLAT THAT TRIGGERED TPMS AIR , AT INSPECTION TIRE SHOP FOUND ALL TIRE VALVES WERE CRACKED THE VEHICLE HAS 22K MILES AND WAS FIRST DOLT TO ME ON MAY 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263968April 2, 2009
STRUCTURE
MY PROBLEM IS NOT MECHANICAL BUT RATHER "PHYSICAL". THE PAINT HAS BEEN PEELING OFF THE ROOF AND HATCH OF MY 2003 ASH-COLORED FORD ESCAPE LIMITED SINCE 2007. AFTER READING OTHERS' BLOGS I AM AWARE THAT I AM NOT ALONE BY ANY MEANS. I PURCHASED THE SUV FOR IT'S NICE APPEARANCE AND COLOR. I WISH I'D KNOWN BEFOREHAND THAT THIS WAS GOING TO HAPPEN, OTHERWISE I WOULD NEVER HAVE PURCHASED A FORD. APPARENTLY FORD IS DOING ABSOLUTELY NOTHING ABOUT THE PROBLEM. IS THERE ANYTHING YOU CAN DO TO HELP US? CAN'T FORD BE FORCED INTO A RECALL FOR THIS? THESE VEHICLES AREN'T CHEAP!! PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263700March 31, 2009
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL, AIR BAGS
I HAVE A 03 FORD ESCAPE, AND THE TROUBLE IS ENDLESS. THE CAR WILL NOT START AT TIMES AND IT IS A STRONG SMELL OF GAS WHEN THIS HAPPENS. I HAVE HAD IT IN AND OUT OF THE SHOP ABOUT 6 TIMES AND HAS HAD THE CAR FOR ONLY 2 YEARS. THE FAILURE TO START IS SCARY BECAUSE YOU DON'T KNOW IF THE CAR IS GOING TO EXPLODE OR WHAT. THE DEALERSHIP TELLS ME THAT IT IS A SENSOR THAT GOES OUT AND TELLS THE CAR IT DOESN'T HAVE TO START. BEEN REPLACED 6 TIMES AND THE OTHER DAY IT DID IT AGAIN. I HATE TO GO OUT OF TOWN BECAUSE OF THE FEAR OF GETTING STRANDED ON THE HIGHWAY. AND ANOTHER THING THE SMELL OF THE ENGINE IS CRAZY MY DAUGHTER HAS ASTHMA AND TALKING ABOUT A PROBLEM FOR HER IT IS. I CAN GO TO WORK AND GO BACK 30 MINUTES LATER TO MY CAR AND YOU CAN TELL THAT IT IS STILL SMELLING OF COURSE WHERE I GOT IT FROM THEY TOLD ME THAT IT WAS NO CONCERN IT WAS DUE TO THE FACT OF THEM DROPPING OIL WHEN THEY DID A CHANGE, COME ON PEOPLE 2 MONTHS LATER. I FEAR THAT ONE DAY IT WILL EXPLODE I JUST PRAY TO GOD THAT MY FAMILY IS NOT IN THERE. THE AIRBAG LIGHT WILL NOT GO OFF AND FROM READING IN HERE I AM SCARED TO DEATH. SOMETHING REALLY NEEDS TO BE DONE ABOUT THIS PROBLEM BEFORE SOME FAMILY LOSES A MEMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263667March 30, 2009
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 70 MPH, THE VEHICLE SHUT OFF COMPLETELY. THE CONTACT PULLED OVER ONTO THE SHOULDER OF THE HIGHWAY AND RESTARTED THE VEHICLE. HE CALLED THE MANUFACTURER ABOUT REPAIRS TO THE POWERTRAIN CONTROL MODULE AND THEY REDUCED THE REPAIR COST TO $1,100. THE CONTACT STATED THAT FORD SHOULD PAY FOR THE REPAIRS SINCE THE FAILURE WAS A MAJOR SAFETY ISSUE. THE CURRENT AND FAILURE MILEAGES WERE 92,000. UPDATED 4/23/09 *CN THE IGNITION COIL ASSEMBLY WAS REPLACED. UPDATED 04/27/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263249March 27, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT HEARD A LOUD CLANKING NOISE WHEN HE STARTED THE VEHICLE. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE ENGINE SHOOK VIOLENTLY. WHILE DRIVING LESS THAN 20 MPH, THE VEHICLE STALLED AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ENGINE FAILED, BUT THE WARRANTY WAS EXPIRED. IN ADDITION, THE INTAKE VALVES WERE OFF, WHICH THREW THE PISTONS OFF AS WELL. THE COMBUSTION CHAMBER WAS EXPOSED AND CAUSED THE ENGINE TO FAIL. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 33,392.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263169March 26, 2009
LATCHES/LOCKS/LINKAGES
DOOR LOCKS ARE ON ALL 4 DOORS ARE LOCKED AND CANNOT BE OPENED NO ACCESS TO VEHICLE EXCEPT THROUGH THE BACK HATCH OR WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263005March 25, 2009
SERVICE BRAKES, HYDRAULIC
BRAKE PROBLEM - 2002 FORD ESCAPE, VEHICLE ID # (131,287 MILES) BRAKES WITH EXCESSIVE PEDAL TRAVEL SUBSEQUENT TO MASTER CYLINDER REPLACEMENT (4X). DEALER (MCCAFFERTY FORD,1939 EAST LINCOLN HIGHWAY, LANGHORNE, PA 19047, (800) 590-8702) AGREES THAT TRAVEL IS EXCESSIVE BUT SAYS BRAKE PEDAL CANNOT BE REPAIRED AND BRAKES ARE SAFE. I BELIEVE THEY ARE UNSAFE AND THE BRAKE PEDAL SHOULD BE REPAIRABLE. DEALER STATED THAT FORD MOTOR WAS CONTACTED AND IS UNABLE TO PROVIDE A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263079March 25, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING BETWEEN 25-30 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. THE DRIVER SUSTAINED MINOR INJURIES FROM THE MODERATE FORCE. THE AIR BAG WARNING INDICATOR DID NOT ILLUMINATE ON THE INSTRUMENT PANEL. THE ENTIRE INSTRUMENT PANEL, WINDSHIELD, AND STEERING WHEEL WERE DAMAGED. THE POLICE WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 111,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10263080March 25, 2009
STRUCTURE
PAINT PEELING IN SEVERAL SPOT ON 2003 FORD ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262227March 18, 2009
AIR BAGS, AIR BAGS:FRONTAL
PROBLEM WITH AIR BAG LIGHT, TAKE BY TO DEALER ON NUMBERS TIME (5) . EVERY TWO WEEKS FOR THE TIME OF PURCHASE (10/11/2008) CAN'T SEEM TO GET IT RIGHT THE DEALER STATED THE BAG WON'T WORK WHEN NEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262131March 17, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THERE WERE NO EVENTS LEADING UP TO THE BREAKDOWN. THE CAR SIMPLY QUIT RUNNING. IT HAD FIRE BUT WOULD NOT TURN OVER. WE HAD NO PROBLEMS PRIOR TO THIS. WE TOOK IT TO THE FORD DEALER. THE FIRST PROBLEM THEY TOLD US WAS THAT THE CHIP IN THE KEY WAS BAD. THE HAD A NEW KEY MADE. FROM THERE, IT WAS THE PCM COMPUTER AND THEN A SECOND COMPUTER AND THEN 3 POWER PACKS. THEY ALSO REPLACED THE PLUGS AND WIRES AND MISC. OTHER PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262152March 17, 2009
SERVICE BRAKES, HYDRAULIC
59 YR. WOMAN NO DRUGS NEVER. NON SMOKER. ATTENDING TRAFFIC VERY CONCENTRATED. 17 YEARS WITHOUT AN ACCIDENT. IT IS TRUE I WAS DRIVING THIS CAR FOR A FEW DAYS BEFORE WITHOUT NOTICED ANY PROBLEM. ALSO IT IS TRUE I DIDN'T TRY TO STOPPED SUDDENLY AT ANY TIME BEFORE. USUALLY I DRIVE VERY SAFE TAKING A RATIONAL DISTANCE FROM OTHER CARS. IT HAPPENED INTO A TIED TRAFFIC AT 125 NE STREET, NORTH MIAMI, SOUTH FL AT APPROX 6 PM LAST FRIDAY 3/13/09 NO MORE THAT 25 MILES PER HOUR BECAUSE TRAFFIC IS USUALLY DENSE AT THAT TIME ON THAT STREET. UNDER A GREEN LIGHT THE 1ST CAR IN ROW SUDDENLY STOPPED TO MAKE AN UNAUTHORIZED LEFT. ALL THE CARS BEHIND IN THE LINE STOPPED TO HIT THE ONE IN FRONT, ONE BY ONE. I WAS THE LAST IN THE ROW. ALTHOUGH I TRIED TO STOP MY CAR VERY HARD WITH ENOUGH DISTANCE IT DIDN'T STOPPED. I HIT THE BRAKE WITH ALL MY SOUL TO AVOID THE IMPACT BUT I IT DIDN'T WORK AS I EXPECTED. I WAS DRIVING A RENTED SUV-FORD ESCAPE HYBRID 2009. THE CAR KEPT RUNNING UNTIL HIT THE LAST CAR IN THE ROW. ACCIDENT WAS NOT MY FAULT, I DIDN'T GET THE TICKET. IT WAS A RENTED CAR. NOW THE INSURANCE WILL TRY TO COLLECT FROM ME THE $1000 DEDUCTIBLE OF MY POLICY. I DON'T KNOW WHAT THE SOLUTION WOULD BE. AMERICAN MANUFACTURERS HAVE BIGGER PROBLEMS, LARGER RECALLS AND ARE GENERALLY LESS RELIABLE DAY BY DAY, AND WE PEOPLE ARE PAYING FOR THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10261964March 16, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. ON TWO OCCASIONS, THE ABS SPONTANEOUSLY MALFUNCTIONED. PRIOR TO THE FAILURES, THE CONTACT NOTICED THAT THE ABS AND FOUR WHEEL DRIVE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE RISK OF A CRASH WAS INCREASED. THE DEALER STATED THAT THE FRONT BRAKE NEEDED TO BE REPLACED AT THE COST OF $1,200. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261868March 15, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ACCELERATOR PEDAL IS STICKING BADLY AND SOMETIMES IS VERY HARD TO PRESS DOWN. GENERALLY HAPPENS WHEN EITHER THE ENGINE IS COLD OR THE OUTSIDE AIR TEMPERATURE IS BELOW 60. IT GETS SO BAD AT TIMES I HAVE TO REALLY STOMP ON IT AND THAT, OF COURSE, CAUSES THE VEHICLE TO LURCH FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261822March 14, 2009
STRUCTURE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MY WIFE WAS STEPPING ON THE GAS PEDAL WHILE TRAVELING UP AN ON RAMP, THE GAS PEDAL BROKE OFF, SHE COASTED TO THE SIDE OF THE RODE AND CALLED THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261734March 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 FORD ESCAPE HYBRID, COMPLETE ENGINE FAILURE WITH LESS THAN 1/4 MILE WARNING. FORD HAS TECHNICAL SERVICE BULLETINS ON THIS PROBLEM: # 7-25-9 (DEC. 24-07) AND 08-3-3 (FEB. 18-08). REPAIR IS A SIMPLE CALIBRATION. SINCE THIS IS A SERIOUS, POTENTIALLY DEADLY DEFECT, WHY IS THIS NOT A RECALL TO NOTIFY CONSUMERS? FORD WOULD NOT PAY FOR THE REPAIR BECAUSE MY MILEAGE WAS BEYOND WARRANTY. IT WAS NOT BEYOND WARRANTY WHEN THE FIRST TSB WAS ISSUED. IF THIS HAD BEEN A RECALL AND FORD HAD BEEN REQUIRED TO NOTIFY ME, I WOULD HAVE HAD IT FIXED THEN, BEFORE IT NEARLY CAUSED AN ACCIDENT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261507March 11, 2009
SEAT BELTS
REAR CENTER SEAT BELT RETRACTOR SEIZES IN FULLY RETRACTED POSITION, PRECLUDING CENTER SEAT PASSENGER FROM SECURING SEATBELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261563March 11, 2009
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE DRASTICALLY ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE BRAKE PEDAL REQUIRED GREATER FORCE TO STOP THE VEHICLE AND THE STOPPING DISTANCE INCREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE THROTTLE WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS UNABLE TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V210001 (VEHICLE SPEED CONTROL) DUE TO MODIFICATIONS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261409March 10, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 FORD ESCAPE HEV. WHILE DRIVING 55 MPH ON THE HIGHWAY, A MESSAGE READING, "STOP SAFELY NOW" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE SHUT OFF WITHOUT ANY WARNING INDICATORS. THE DEALER BELIEVES THAT THE MOTOR ELECTRIC COOLER PUMP CAUSES THE HYBRID ELECTRIC SYSTEM TO OVERHEAT AND THEN SHUTS ITSELF OFF. THE FAILURE MILEAGE WAS 92,758. UPDATED 08/31/09 *BF UPDATED 09/03/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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