Ford Escape Complaints

29,499 consumer complaints on file.

#10274379June 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 FORD ESCAPE TRANSMISSION SLIPPING,WE HAVE HAD NO PROBLEM WITH THE TRANSMISSION UP TILL TODAY,AND IT JUST WENT.THE OVERDRIVE LIGHT STARTED TO FLASH..THEM WE LAST OVERDRIVE..THEN DRIVE 2..AND SO ON.ALL THING I HAVE READ ON LINE WE ARE NOT THE ONLY ONES AND I DO FEEL THERE IS A PROBLEM WITH THERE TRANSMISSION..FOR IT JUST TO GO OUT OF THE BLUE AND NOT JUST ON OUR BUT ON ALL THE ONES I READ ABOUT..WITH NO WARNING AT ALL.WE HAVE KIDS AND WE TRAVEL AND IF THIS WOULD HAVE HAPPENED WHEN WE WERE NOT NEAR HOME,I WOULD BE STUCK ON THE SIDE OF THE ROAD WITH A 2YEAR OLD AND NOT HAPPY.I DO FEEL SOMEONE SHOULD LOOK IN TO THIS CAUSE THERE ARE A LOT OF PEOPLE PAYING VERY HIGH REPAIR BILLS TO FIX THESE,AND SOME OF THESE BILL ARE LIKE 3TO 4 THOUS DOLLARS.SO PLEASE LOOK IN TO THIS AND HELP OUT THE LITTLE GUYS AND SEE IF THIS IS A QUALITY PROBLEM AND IF THEY SHOULD BE COVERED BY THE FORD MOTOR COMPANY. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274194June 18, 2009
ENGINE AND ENGINE COOLING, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
HI; I JUST WANT TO REPORT MY INCIDENT WITH MY SUV FORD ESCAPE, MODEL 2002 , THE TRUCK WAS ON FIRE FORM THE FRONT SIDE OF IT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10274007June 16, 2009
POWER TRAIN:DRIVELINE
TL*THE CONTACT OWNS A 2000 FORD ESCAPE. WHILE DRIVING BETWEEN 30-40 MPH, THE CONTACT HEARD A LOUD GRINDING NOISE. SHE DROVE THE VEHICLE TO A REPAIR SHOP. WHEN SHE ATTEMPTED TO PLACE THE GEAR INTO PARK, THE VEHICLE PROCEEDED TO DRIVE IN REVERSE. THE DIAGNOSIS WAS THAT THE INTERMEDIATE SHAFT FAILED. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V382000 (POWER TRAIN: DRIVELINE), WHICH APPLIED ONLY TO THE FORD HYBRID. THE CURRENT AND FAILURE MILEAGES WERE 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273826June 15, 2009
AIR BAGS:FRONTAL
MY AIRBAG DOES NOT WORK FOR ME I WEIGH 126 THEY SAID IT CAN'T BE FIXED IT'S MADE FOR A CHILD I'M NOT A CHILD. I SHOULD OF BEEN TOLD THIS BEFORE I BOUGHT THE ESCAPE. I WAS LEAD TO BELIEVE I HAD THE SAFETY OF A PASSENGER AIRBAG. I WOULDN'T HAVE BOUGHT THIS CAR IF I KNEW THIS. I WAS LIED TOO. I'M NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273925June 15, 2009
FUEL SYSTEM, GASOLINE
WHILE BODY WORK WAS BEING CONDUCED AT A DEALER FOR A SCRAPED FENDER, DEALER EMPLOYEE STARTED VEHICLE AFTER PAINT OPERATIONS. THE INTAKE MANIFOLD INSTANTLY AND VIOLENTLY EXPLODED INTO SEVERAL PIECES. THE VEHICLE HAS APPROXIMATELY 80,000 MILE, WAS DRIVEN INTO THE DEALER FOR THE BODY WORK, AND HAS HAD NO SIMILAR PROBLEMS. THE DEALER REPORTS THAT THE VEHICLE STILL STARTS AND WILL HOLD AN ROUGH IDLE. THE TIMING BELT IS INTACT. THIS VEHICLE USES DIRECT FUEL INJECTION AND A DRY INTAKE SYSTEM. THE DEALER STATED THAT ALL PROCEDURES INCLUDING PAINTING PROCESS WERE PROPERLY FOLLOWED LEADING UP TO THE EXPLOSION. CAUSE IS UNKNOWN. THE VEHICLE IS STILL AT THE BODY SHOP FINISHING BODY WORK. NO RESOLUTION HAS BEEN REACHED CONCERNING THE MECHANICAL FAILURE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10273711June 13, 2009
POWER TRAIN
GEARSHIFT CABLE BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273613June 12, 2009
VEHICLE SPEED CONTROL
WHILE DRIVING ON A HIGHWAY AT NORMAL SPEED WITH SMALL KIDS IN THEIR CARSEATS THE ACCELERATOR PEDAL WENT LIMP AND THE ENGINE REVVED UP TO FULL ACCELERATION. AFTER MOMENTS OF TERROR AND TEMPORARY LOSS OF CONTROL, THE CAR WAS BROUGHT TO THE SIDE OF THE ROAD AND SHUT DOWN BY FIGHTING THE ENGINE POWER WITH THE FOOT BRAKES AND HAND EMERGENCY BRAKE. IT'S A MIRACLE THERE WAS NO CRASH. AT MY EXPENSE THE FORD DEALERSHIP REPLACED THE CRUISE CONTROL CABLE AND/OR CRUISE CONTROL CABLE HOUSING. THE SERVICE MANAGER SAID, "LOOKING AT THE PART, I CAN SEE WHY IT GOES TO FULL ACCELERATION WHEN THAT PART FAILS" TO ME, THAT IS A MAJOR SAFETY CONCERN AND DESIGN FAILURE. I NOTICED OTHER SIMILAR INCIDENTS (OID ID # 10199728 AND 10128545). I LODGED A COMPLAINT WITH THE FORD MOTOR COMPANY AND, NOT SURPRISINGLY, WAS TOLD THERE'S NOTHING THEY CAN OR WILL DO TO COMPENSATE ME. NOW I'M TRAPPED OWNING AN UNSAFE CAR. PLEASE INVESTIGATE AND REMEDY THIS PROBLEM BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273555June 11, 2009
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. THE VEHICLE HAS PEP BOYS DEFINITY DAKOTA A/T TIRES, SIZE P235/70/R16 (NA). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR AND HE OBSERVED THAT FOURS TIRES EXHIBITED SEVERE TREAD SEPARATION AND CRACKING. THE TIRES ARE IN THE PROCESS OF BEING REPLACED DUE TO THE SAFETY RISK INVOLVED. THE CONTACT HAS PICTURES OF THE DEFECTIVE TIRES. THE FAILURE AND CURRENT MILEAGES WERE 99,000. UPDATED 07/01/09 *BF UPDATED 07/06/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273467June 10, 2009
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT'S NEIGHBOR INFORMED HIM THAT HIS VEHICLE WAS ON FIRE IN HIS DRIVEWAY. THE CONTACT USED TWO FULL FIRE EXTINGUISHERS AND A WATER HOSE IN AN ATTEMPT TO EXTINGUISH THE FIRE. HE WAS UNSUCCESSFUL. THE FIRE DEPARTMENT ARRIVED AND SUCCESSFULLY EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED AND THE FIRE DEPARTMENT STATED THAT AN ELECTRICAL FIRE STARTED IN THE ENGINE COMPARTMENT. THE FIRE MARSHALL VERIFIED THAT NUMEROUS FORD VEHICLES HAD CAUGHT FIRE AS WELL. THE VEHICLE WAS COMPLETELY DESTROYED. THE GRASS OUTSIDE OF THE CONTACT'S HOUSE, A LARGE TREE, AND THE DRIVEWAY ALL SUSTAINED MAJOR DAMAGE. THERE WERE NO INJURIES. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 89,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10273222June 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN MAKING LOUD, HORRIBLE NOISES FROM THE ENGINE COMPARTMENT. IT SOUNDED AS IF THE ENGINE WOULD FALL APART. THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT A NEW ENGINE WAS NEEDED BECAUSE THE CONNECTION ROD SHATTERED IN THE ENGINE. THE DEALER WAS CONVINCED THAT THE VEHICLE WAS NOT WELL MAINTAINED; THEREFORE, THEY DID NOT ASSUME RESPONSIBILITY FOR THE REPAIRS. THE CONTACT BELIEVES THAT THIS WAS DUE TO A MANUFACTURER DEFECT AND THEY SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE ENGINE WAS REMOVED BY HER HUSBAND AND REPLACED WITH A NEW ENGINE. THE CURRENT AND FAILURE MILEAGES WERE 62,000. UPDATED 6/22/09 *CN THE ENGINE FAILED. UPDATED 06/25/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273233June 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION COOLANT LEAK. ROLLS BACK, ENGINE SHUTS OFF, LEAKS TRANSMISSION FLUID. ACCIDENT RISK. FORD NOT GOING TO REPLACE BAD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273234June 9, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE DRIVEWAY AND SURROUNDING TREES WERE DAMAGED. THE FIRE DEPARTMENT STATED THAT IT WAS AN ELECTRICAL FIRE. THE VEHICLE WAS DESTROYED AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 84,000. UPDATED 06/24/09 *BF UPDATED 06/30/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10273273June 9, 2009
LATCHES/LOCKS/LINKAGES
2002 FORD ESCAPE REAR DOOR AND WINDOW ARE JAMMED AND CANNOT BE OPENED ALSO REAR DRIVERS DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273119June 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
RECENTLY TOOK VEHICLE IN FOR SERVICE. MENTIONED TRANSMISSION SHUDDER AT 55MPH OR WHEN OVER DRIVE TOOK OVER. THEY FLUSHED THE TRANSMISSION AND UPDATED THE PCM AND SAID IT WAS FIXED. A WEEK LATER THE FORD ESCAPE IS SHIFTING HARD AND SHUDDERING INTO OVER DRIVE GEAR AT 45MPH. NOW THEY WANT TO REPLACE THE TRANSMISSION FOR $3800. I SEE WHERE MANY OWNERS ARE HAVING PROBLEMS WITH THIS TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273034June 7, 2009
AIR BAGS
IN THE EARLY MORNING HOURS IN HEAVY RAIN, MY VEHICLE SLID ON THE ROAD AND RAN INTO THE BACK OF A MACH TRUCK. THE SPEED WAS APPROXIMATELY 35 MPH, AND THE ENTIRE FRONT END OF MY VEHICLE WAS PUSHED BACK. THE AIR BAG DID NOT DEPLOY AND THE DRIVER HIT THE STEERING WHEEL, ONLY BEING SOMEWHAT PROTECTED BY WEARING A SEAT BELT. THE VEHICLE IS CURRENTLY IN THE SHOP FOR REPAIRS, PENDING INSURANCE INVESTIGATION. THE VEHICLE IN QUESTION IS A 2008 FORD ESCAPE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10272648June 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2008 FORD ESCAPE LIMITED 4WD WITH APPROX. 29,000 MILES STARTED RUNNING A LITTLE LOUDER THAN NORMAL. THEN IT BEGAN SHAKING WHILE IN MOTION, USUALLY BETWEEN 35 TO 40MPH. WHEN IT WAS TAKEN TO THE DEALERSHIP THEY TOLD ME IT HAS A BAD TRANSFER CASE. WHEN THE PART NEVER CAME IN I WAS INFORMED THAT THERE WAS A STOP SHIPMENT ON THE PART BECAUSE OF A DEFECT THEY FOUND IN THE MANUFACTURING. ALMOST A MONTH LATER THEY HAVE RECEIVED THE PART. HAD I NOT STILL BE COVERED UNDER WARRANTY THIS WOULD HAVE BEEN A VERY EXPENSIVE AND UPSETTING REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272685June 2, 2009
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THIRTY MINUTES AFTER FUEL WAS PLACED IN THE VEHICLE, IT CAUGHT FIRE IN THE CONTACT'S DRIVEWAY. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A REPORT WAS FILED. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10270048May 27, 2009
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2006 FORD ESCAPE HEV. WHILE DRIVING 60 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE; HOWEVER, THE BRAKES FAILED. THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND READ "SERVICE BRAKE SYSTEM". THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE OCCURRED WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 80,592. UPDATED 06/08/09 *BF THE CONSUMER WAS INFORMED THE HYDRAULIC CONTROL UNIT WAS DEFECTIVE. UPDATED 06/09/09.*JB UPDATED 6/9/09 *CN CONSUMER STATED CAR WAS TAKEN TO DREW FORD WHERE IT WAS ORIGINALLY PURCHASED, THEY TOOK A LOOK AT IT AND STATED NOTHING WAS WRONG WITH THE CAR AND THAT CONSUMER SHOULD PICK IT UP. CONSUMER EXPLAINED HE HAD FILED 20 COMPLAINTS ONLINE WITH NHTSA. FOLLOWING DAY, DEALER TESTED THE VEHICLE AGAIN AND THE BRAKES ONCE AGAIN FAILED AT THE DEALERS PARKING LOT. UPDATED 6/8/18*JB UPDATED 06/10/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269920May 26, 2009
VEHICLE SPEED CONTROL
THE ACCELERATOR STICKS WHEN REVVING THE ENGINE WHILE LETTING OUT THE CLUTCH. AFTER EXERTING AN INCREASING AMOUNT OF PEDAL PRESSURE, IT SUDDENLY UNSTICKS, AND THE ENGINE OVERREVS. THIS RESULTS IN A JACK RABBIT START. THE FORD DEALER SAID THAT ONLY FIX IS TO REPLACE THE THROTTLE BODY ASSEMBLY, WHICH IS NOT COVERED BY THE WARRANTY. I BELIEVE THIS IS A SAFETY ISSUE AND IS A GOOD CANDIDATE FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269930May 26, 2009
TIRES
IN STOP AND GO TRAFFIC, THE TIRE PRESSURE WARNING LIGHT CAME ON SHORTLY BEFORE A TIRE WENT FLAT. DURING THE TIRE REPAIR, THE VALVE STEM WAS IDENTIFIED AS THE SOURCE OF THE LEAK. THE STEM WAS CRACKED AND CORRODED. INSPECTION OF THE VEHICLE'S OTHER VALVE STEMS SHOWED THEY WERE ALSO DEFECTIVE, AND THE SPARE STEM STARTED TO HISS AND LEAK UPON TOUCHING IT. ALL FIVE OEM VALVE STEMS WERE REPLACED AT OWNER'S EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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