Ford Escape Complaints

29,499 consumer complaints on file.

#10278292July 25, 2009
SERVICE BRAKES, ELECTRIC
TONE RINGS ON FORD ESCAPES BREAKING. THESE RINGS ARE FOR THE ABS SYSTEM. TRUCK DOESN'T STOP PROPERLY. I READ ALOT OF COMPLAINTS ONLINE ABOUT THESE TONE RINGS. FORD CHARGES $250 PER SIDE. IN MY CASE BOTH SIDES ARE BROKE . SOUNDS LIKE A FACTORY FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277921July 22, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING BETWEEN 25-55 MPH, THE THROTTLE WILL STICK AND THE CONTACT MUST WIGGLE THE PEDAL TO GET IT LOOSE. THE DEALER STATED THAT CARBON BUILDS UP IN THE THROTTLE BODY AND CAUSES IT TO STICK. THE CONTACT BELIEVES THAT A CRASH COULD OCCUR DUE TO THE HIGH ACCELERATION. THE CURRENT AND FAILURE MILEAGES WERE 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277995July 22, 2009
AIR BAGS
PURCHASED 2003 FORD ESCAPE 04/05/08. AIR BAG LIGHT CAME ON A WEEK LATER RETURNED VEHICLE FOR OTHER MINOR FIXES WAS TOLD LIGHT WAS NOT IMPORTANT AS THE BAGS WOULD NOT DEPLOY. DURING OIL CHANGE ON 12/08 TOLD FORD SERVICE DEPT. AGAIN ABOUT AIR BAG LIGHT SAME ANSWER. ALSO INFORM THEM ABOUT CAR SHAKING WAS TOLD IT WAS BECAUSE I WAITED TOO LONG FOR OIL CHANGE. TOOK VEHICLE IN FOR OIL CHANGE 07/08/09 WAS REFUSED VEHICLE TOLD IT WAS DANGEROUS FOR ME TO DRIVE FOUND RT FRONT LOWER BALLJOINT LOOSE IN STEERING KNUCKLE WORN OUT STEERING KNUCKLE NEED TO REPLACE BOTH LOWER BALL JOINTS AND RT FRONT STEERING KNUCKLE PROBABLY CAUSE OF WHY VEHICLE WAS SHAKING AND WOULD COST ABOUT $1700 AND WERE NOT SURE IF EXTENDED WARRANTY WOULD COVER. THEY WERE RUDE AND I BROKE DOWN. THIS CAR HAS HAD THE SHAKES SINCE I BOUGHT IT. I FINALLY TOOK MY VEHICLE HOME TO BRING IT BACK THE NEXT DAY. I PICKED IT UP ON THE 15TH ONCE FORD STATED ALL REPAIRS WERE COMPLETED VEHICLE WAS ROAD TESTED AND ENGINE LIGHT WAS GONE EXCEPT THEY DID NOTHING FOR THE AIR BAGS. THIS SHOP IS 12.07 MILES FROM MY HOME APPROX HALFWAY THROUGH THE ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING BETWEEN 45 AND 50MPH. I CALLED THEM WHEN I GOT HOME GAVE ME ANOTHER APPOINTMENT DIFFERENT DIAGNOSTIC. NO ONE IN THIS SHOP CAN TELL ME IF ANY RECALLS HAVE BEEN DONE ON THIS VEHICLE. I HAVE A HANDICAP DAUGHTER WHO GETS HER MEDICAL CARE AT THE VETERANS ADMINISTRATION HOSPITAL AN HOUR AWAY. I NEED A SAFE VEHICLE. MY FAMILY CANNOT AFFORD ANOTHER CAR. THESE PEOPLE NEVER GIVE ME A STRAIGHT ANSWER AND PUT DOWN WHATEVER THEY WANT ON THEIR INVOICES. THIS SHOP IS RUN BY A HUSBAND AND WIFE TEAM NO ONE CARES IF MY VEHICLE IS SAFE THEY JUST WANT TO MAKE MONEY OFF OF US. CAN YOU PLEASE HELP ME FIND OUT WHAT HAS BEEN CORRECTED ON MY VEHICLE VIN . THANK YOU VERY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277619July 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 FORD ESCAPE. NO PROBLEMS UP UNTIL LEAKING FROM THE FRONT. AT FIRST THOUGHT IT WAS CONDENSATION FROM USING MY A/C. HOWEVER, IT TURNED OUT TO BE LEAKING TRANSMISSION FLUID. THE TRANSMISSION HAS STARTED TO FAIL AND SLIP OUT OF GEAR ON HIGHWAYS AND RURAL ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277495July 20, 2009
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I WAS ALERTED TO A PROBLEM WITH MY 2002 FORD ESCAPE WHEN I HEARD THE CAR ALARM SOUND. I TURNED OFF THE ALARM BY UNLOCKING THE DOORS, BUT NOTICED SMOKE RISING FROM UNDER THE HOOD. I OPENED THE HOOD, AND RAN WATER IN THE AREA WHERE THE SMOKE ORIGINATED. AFTER DISCOVERING THAT WATER WASN'T STOPPING THE SMOKE, I DISCONNECTED THE BATTERY. THE SMOKE CLEARED AND IT APPEARED THAT THE PROBLEM HAD ORIGINATED IN THE AREA OF THE ABS SYSTEM/MASTER CYLINDER. THE PROBLEM WAS DIAGNOSED BY A FORD DEALERSHIP AS A SHORT IN THE ABS MODULE, CAUSING A WIRING HARNESS TO BURN. THESE TWO PARTS ARE BEING REPLACED, AND THE OLD PARTS MAY BE AVAILABLE FROM THE DEALERSHIP OR FROM THE INSURANCE COMPANY, PEMCO. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10277291July 18, 2009
TIRES, TIRES:SIDEWALL
I HAVE A 2005 FORD ESCAPE WITH TWO OEM TIRES ON THE REAR AND TWO NEWER TIRES OF FROM THE SAME COMPANY (CONTINENTAL) ON THE FRONT END. FOR MONTHS NOW, WHEN TRAVELING AT VARIOUS SPEEDS ON THE HIGHWAY, I HAVE HEARD A LOUD AND VIOLENT FLAPPING SOUND. THE NOISE SOUNDED AS IF THERE WAS A WINDOW OPEN... AFTER CHECKING MY TIRES, SEAL ON ALL OPENINGS, ETC., I COULD NOT FIND THE SOURCE OF THE PROBLEM. YESTERDAY EVENING, WHILE DRIVING ON THE HIGHWAY BETWEEN 50 AND 70MPH, I HAD A BLOWOUT OF MY REAR OEM DRIVER'S SIDE TIRE. FORTUNATELY, IT WAS NOT RAINING AND IT OCCURRED WHILE DRIVING ALONG A STRETCH OF I-10 THAT HAD NO GUARDRAILS, CONSTRUCTION, ETC. WHEN I GOT OUT TO INSPECT THE DAMAGE, I NOTED THAT THE TREAD ITSELF WAS PRACTICALLY WITHOUT PROBLEM; THE PROBLEM WAS IN THE SIDEWALL. MY HAD A RIP IN THE SHAPE OF A CRESCENT MOON WITH SPLITTING GOING BOTH TOWARD THE EXTERIOR OF THE TIRE AND TOWARD THE INTERIOR OR WHEEL/HUB ASSEMBLY. A LOCAL POLICE OFFICER ARRIVED AND ASSISTED WITH THE REPAIR, WHICH TOOK MOMENTS, BUT I AM QUITE CONCERNED ABOUT THE INTEGRITY OF BOTH THE REMAINING OEM TIRE I CURRENTLY STILL HAVE ON THE REAR PASSENGER SIDE AND, MORE IMPORTANTLY, THE TWO NEWER CONTINENTAL SPORT LX TIRES I CURRENTLY HAVE ON THE FRONT END. MY CAR HAS LOW MILEAGE FOR IT'S AGE AND THE TREAD ON ALL OF MY TIRES IS NOT WORN; THERE APPEARS TO BE NO EXPLANATION OTHER THAN A DESIGN FLAW OR DEFECT. I AM QUITE CONCERNED FOR MY SAFETY AND AM UNSURE WHETHER I SHOULD REPLACE ALL FOUR TIRES WITH A DIFFERENT BRAND OR IF THIS ALLEGED DEFECT ONLY AFFECTS THE OEM LINE OF CONTINENTAL TIRES WHICH CAME WITH MY VEHICLE (CONTINENTAL CONTITRAC I THINK). I HAVE READ ABOUT SIMILAR INSTANCES ONLINE, BUT ALL INSTANCES DO NOT DESCRIBE A RESOLUTION PROCESS OTHER CUSTOMERS PURCHASING NEW TIRES AND/OR RECEIVING A $20 VOUCHER FROM THE TIRE MANUFACTURER, GENERAL. I THINK THIS BRAND/MODEL SHOULD BE RECALLED AND REPLACEMENT TIRES OF BETTER QUALITY SHOULD BE PROVIDED AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277245July 17, 2009
SERVICE BRAKES, HYDRAULIC
FORD ESCAPE HYBRID 2008 CHECK BRAKE SYSTEM MESSAGE WITH ABS LIGHTS ON THEN GOT REGEN BRAKES DISABLED WHEN PRESSING BRAKE PEDAL PRIOR TO TAKING OUT OF PARK. 41438 MILES (JUST OUT OF WARRANTY OF COURSE) AND JUST EXPERIENCE NO BRAKES WHEN I BACKED OUT. I CALLED THE SERVICE DESK AND THEY CLAIMED THEY NEVER HEARD OF ANY ISSUES WITH REGEN BRAKES ON MY CAR OR RECALLS. I LOOK ONLINE AND I FIND POSTS SUCH AS HTTP://WWW.EPINIONS.COM/REVIEW/2006_FORD_ESCAPE_HYBRID/CONTENT_442261278340 AND I'M ABOUT READY TO JUST SICK A LAWYER ON FORD INSTEAD OF EVEN ATTEMPTING TO PUT MY FAMILY AT RISK OF HARMS WAY. NOT SURE HOW THIS WILL RESOLVE AS IT'S FRIDAY AND THEY SEEMED TO HAVE VACATED THE BUILDING SINCE I CALLED JUST BEFORE 6 AND WAS DISCONNECTED, CALLED BACK AND NO ANSWER. NOT EVEN A MANAGER AVAILABLE TO SPEAK TO ME. I AM SCARED FOR MYSELF AND MY WIFE TO DRIVE THIS CAR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277019July 16, 2009
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
AN ELECTRICAL SHORT CAUSED THE ABS TO MALFUNCTION. THIS ILLUMINATED THE ABS WARNING LIGHT, WHICH CAUSED THE ABS CONTROL MODULE TO OVERHEAT RESULTING IN A BURNING ODOR, SMOKE, AND ENGINE FIRE. THIS CONDITION OCCURRED WHEN THE VEHICLE IGNITION SWITCH WAS IN THE OFF POSITION, AND WHILE THE VEHICLE WAS BEING OPERATED. IT TURNS OUT THAT THERE WERE SEVERAL RECALLS ON THIS PARTICULAR MAKE AND MODEL WHICH I HAVE NOT BEEN NOTIFIED ABOUT. I HAVE CONTACTED FORD MOTOR COMPANY ABOUT THE RECALLS. TWO DIFFERENT PEOPLE TOLD ME THAT IF THE VIN FOR MY VEHICLE WAS NOT INCLUDED IN THE RECALL, THEN THE MANUFACTURER IS NOT OBLIGATED TO FIX THE SAFETY DEFECT. THE VEHICLE DOES NOT HAVE ANTI- LOCK BRAKES NOW BECAUSE THE CONTROL MODULE HAS BURNED UP, AND THE FUSES HAD TO BE REMOVED. THE PRICE FOR INSTALLATION OF A NEW ABS CONTROL MODULE IS ESTIMATED AT $1500 TO $2500. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10276770July 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ON FREEWAY FORD 2005 ESCAPE WITH 49,000 MILES HAD SUDDEN AND COMPLETE TRANSMISSION FAILURE. CAR LOST POWER AND WAS A SAFETY ISSUE GETTING IT OUT OF FAST MOVING TRAFFIC AND ONTO THE SIDE OF THE ROAD. CAR NEEDED A COMPLETE TRANSMISSION REBUILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276794July 14, 2009
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VEHICLE SPEED CONTROL:CABLES
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. SEVEN DAYS AFTER THE VEHICLE WAS PURCHASED, IT FAILED TO START. THE DEALER STATED THAT THE ACCELERATOR PEDAL CABLE LINES FAILED. THE REPAIRS WERE MADE AT THE MANUFACTURER'S EXPENSE. ON A SEPARATE OCCASION, WHILE DRIVING LESS THAN 40 MPH, THE CONTACT HEARD A LOUD REVVING NOISE. THE VEHICLE WAS HESITANT TO PICK UP SPEED. THE ACCELERATOR PEDAL BECAME INOPERABLE AND THE CONTACT COASTED THE VEHICLE OFF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER AND THEY FOUND THAT THE ACCELERATOR PEDAL CABLE LINES FAILED AGAIN. THE MANUFACTURER ASSUMED LIABILITY FOR THE SECOND TIME. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 29,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276489July 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. WHEN THE FAILURE FIRST OCCURRED, THE VEHICLE WOULD HESITATE WHILE IDLING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. A MONTH LATER, WHILE DRIVING 25 MPH, THE RPMS INCREASED, BUT THE VEHICLE DID NOT MOVE FORWARD. SHE PUSHED THE VEHICLE OFF THE ROAD AND NOTICED THAT THE OVERRIDE LIGHT BEGAN FLASHING ON THE INSTRUMENT PANEL. SHE RESTARTED THE ENGINE AND DROVE FOR A BLOCK, BUT THE FAILURE RECURRED AND THE VEHICLE WOULD NOT MOVE ANY FURTHER. SHE TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT THE TRANSMISSION FLUID WAS COMPLETELY BLACK. THE MECHANIC FURTHER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS NOT THE PRIMARY CAUSE OF THE FAILURE; HOWEVER, IT ENDED UP BEING AFFECTED. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS FOR THIS SAME FAILURE. SHE BELIEVES THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 72,000. UPDATED 08/14/09. *LJ UPDATED 08/17/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276404July 11, 2009
EQUIPMENT:ELECTRICAL, SERVICE BRAKES, HYDRAULIC
BRAKE SYSTEM FAILURE ON 2005 FORD ESCAPE HYBRID: HIGHWAY DRIVING, NO BRAKING DURING FAILURE - ABS LIGHT COMES ON WITH "SERVICE BRAKE SYSTEM" MESSAGE ON CONSOLE. TOOK TO DEALER WHERE THEY "DIAGNOSED" MASTER CYLINDER FAILURE. REPLACED MASTER CYLINDER. 06 JULY 09 BRAKE SYSTEM FAILURE ON 2005 FORD ESCAPE HYBRID: NORMAL CITY DRIVING UNDER 35MPH ABS LIGHT COMES ON WITH "SERVICE BRAKE SYSTEM" MESSAGE ON CONSOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276181July 9, 2009
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW LITERALLY BLEW OUT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276281July 9, 2009
AIR BAGS:SIDE/WINDOW
ON JUNE 2ND 2009 I WAS DRIVING MY NEW FORD ESCAPE ON HIGHWAY 101 HEADING WEST WHEN BOTH SIDE AIRBAGS INSTANTLY DEPLOYED. I DID NOT HIT ANYTHING OR GET IN AN ACCIDENT. THE SEATBELT LOCKED ME INTO THE SEAT, I PULLED OFF THE NEXT EXIT WHICH WAS TOPANGA CANYON. I DROVE AROUND THE CORNER TO VISTA FORD AND THEY INSPECTED THE VEHICLE AND FOUND NOTHING WRONG WITH IT OTHER THAN THE AIRBAGS HAD DEPLOYED. FORD HAS BEEN SHIPPED THE RESTRAINT CONTROL MODULE AND SAYS IT WILL TAKE 3 MONTHS TO ANALYZE. FORD WILL NOT WARRANTY THIS UNTIL THEY DETERMINE IT WAS A DEFECT. IN THE MEAN TIME MY INSURANCE IS HAVING VISTA FORD REPLACE THE MODULE AND AIRBAGS. I WILL GET THE VEHICLE BACK AND HAVE TO DRIVE IT. I CONSIDER THIS VEHICLE UNSAFE AND DO NOT WANT TO DRIVE IT. UNFORTUNATELY MY JOB REQUIRES ME TO DRIVE 2500 MILE A MONTH ALL AROUND SOUTHERN CA. I CAN NOT AFFORD TO PAY FOR A RENTAL CAR FOR 3 MONTHS, I'VE ALREADY INCURRED $650.00 OF RENTAL CAR EXPENSES SINCE JUNE 2ND SO THAT I CAN CONTINUE WORKING. I AM BEING FORCED TO DRIVE AN UNSAFE CAR BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275948July 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
BLOWN TRANSMISSION AFTER ONLY 38,000 MILES ON A 2006 FORD ESCAPE XLT V6 4WD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275963July 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD ESCAPE XLT W/ 60000 MILES. IT REQUIRED A TORQUE CONVERTER REPLACEMENT AS PART OF THE TRANSMISSION SHIFTING PROBLEM. WHY ISN'T THIS LISTED AS A RECALL ITEM/ ONLINE IT APPEARS THERE HAVE BEEN SEVERAL TRANSMISSION FAILURES FOR THIS VEHICLE. ALL VEHICLES, INCLUDING MINE HAVE BEEN WELL MAINTAINED. THIS VEHICLE AND THOSE IN ONLINE REPORTS INDICATE VERY SIMILAR FAILURES. THIS SEEMS TO BE A MANUFACTURING DEFICIT/ FAULT. THIS TRANSMISSION PROBLEM SHOULD BE A RECALL/REPLACEMENT ITEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275517July 1, 2009
ENGINE AND ENGINE COOLING
2002 FORD ESCAPE CAUGHT FIRE AROUND 3:00 AM, HAD NOT BEEN DRIVEN SINCE 5:30 PM ON PREVIOUS DAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10274613June 22, 2009
TIRES:VALVE
2008 FORD ESCAPE WE HAVE A TIRE VALVE STEM THAT IS CRACKED FOR SOME REASON IT WILL NOT HOLD THE CORRECT AIR PRESSURE BUT IT MAY CREATE A HAZARD IF IT POPS OFF WHILE DRIVING DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274633June 22, 2009
VISIBILITY
REAR WINDSHIELD EXPLODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274323June 19, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CATALYTIC CONVERTER CRACKED ALONG WELDS AT AROUND 84000 MILES. RESEARCH ON OPEN SOURCES ON THE INTERNET AS FOUND AT THE V-6 EQUIPPED FORD ESCAPES ARE PRONE TO THESE FAILURES OVER AND OVER. THERE HAVE BEEN SOME REPORTED CASES OF VEHICLES LOSING POWER WHILE DRIVING AND VEHICLES COMPLETELY DYEING WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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