Ford Escape Complaints

29,499 consumer complaints on file.

#10345964July 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE WAS HESITANT TO ACCELERATE AND BEGAN TO ACCELERATE ABNORMALLY. THE TRANSMISSION WARNING LIGHT THEN ILLUMINATED ON THE DASHBOARD. THE DEALER REPLACED THE TRANSMISSION HOWEVER, THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345768July 27, 2010
VISIBILITY:GLASS, SIDE/REAR
I RENTED A 2010 FORD ESCAPE LIMITED AND A 2010 FORD TAURUS LIMITED THIS WEEK FOR VACATION. AS I WAS OPENING THE LIFTGATE ON THE ESCAPE, THE REAR WINDOW MAKE A CREAK NOISE AND EXPLODED INTO MY FACE. I HAVE CUT ALL OVER MY HANDS, BUT THANK GOD IT AVOIDED MY EYES. MY 10 YEAR OLD SONG HAD GASHES ON HIS LEGS FROM WHERE THE GLASS FELL AS WELL. I'VE BEEN LOOKING AROUND AND THIS SEEMS TO BE A REAL PROBLEM WITH THE ESCAPES. TAKE CARE OF TOYOTA BUT TAKE CARE OF FORD TOO! *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10345333July 26, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING IN TOWN, DOING NOTHING OUT OF THE ORDINARY WHEN THE VEHICLE SUFFERED COMPLETE ABS BRAKE SYSTEM FAILURE. I AM NOW AFRAID TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345004July 24, 2010
VEHICLE SPEED CONTROL
ON SUNDAY, JULY 18TH, 2010, WHILE DRIVING ON 280 S. IN THE AFTERNOON, I PASSED A VEHICLE THAT WAS TRAVELING APPROXIMATELY 50 MPH ON THE HIGHWAY. AS I PRESSED THE ACCELERATOR, THE VEHICLE CONTINUED TO ACCELERATE. AS THIS WAS THE 2ND OCCURRENCE, I DID NOT PANIC BUT TRIED A COUPLE OF REMEDIES. I ENSURED THE CRUISE CONTROL WAS OFF, IT WAS. I TRIED TO "POP" THE GAS PEDAL OFF THE FLOOR BUT IT WAS LIMP. I TAPPED THE ACCELERATOR TO NO AVAIL. I PUT THE VEHICLE IN NEUTRAL AS THE RPM'S WERE HITTING OVER 4500 RPM AND THE MPH WERE HITTING OVER 70+ AND NOT SLOWING. I COASTED TO THE SIDE AND WAITED FOR A TOW TRUCK. THE CAR WAS TAKEN TO THE DEALER. THEY FOUND THE THROTTLE CABLE WAS INDEED SLACK AND THE THROTTLE BODY WAS IN THE WIDE OPEN POSITION. THEY CALLED THE FORD HOTLINE WHO SAID THEY HAVE NEVER HEARD OF THE PROBLEM OCCURRING OR HAD A RECORD OF THE OCCURRENCE. THE DEALER CHARGED ME FOR THE INSPECTION AND SUGGESTED I REPLACE THE THROTTLE BODY AND PVC VALVE? THEY WEREN'T SURE IF THAT WAS THE CAUSE OF THE PROBLEM BUT THEY SUGGESTED IT. THE THROTTLE BODY, THEY SAID WAS ON BACK ORDER BECAUSE OF INCREASED DEMAND. THE VEHICLE HAD 164,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344906July 23, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH UP A HILL THE CRUISE CONTROL SYSTEM WAS ACTIVATED AND THE VEHICLE CONTINUED TO ACCELERATE BEYOND THE SET SPEED ON THE CRUISE CONTROL. THE CONTACT WAS NOT ABLE TO DEACTIVATE THE CRUISE CONTROL. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN WHEN THE BRAKES WERE APPLIED BUT THE RPMS CONTINUED TO INCREASE EXCESSIVELY. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A COMPLETE STOP WITHOUT INCIDENT. THE CONTACT REMOVED THE CRUISE CONTROL FUSE IN AN ATTEMPT TO PREVENT THE FAILURE FROM RECURRING. WHEN THE VEHICLE WAS RESTARTED, THE RPM'S CONTINUED TO INCREASE; THEREFORE, THE VEHICLE WAS TOWED TO A DEALER. THE DEALER STATED THAT THE THROTTLE CONTROL CABLE CAUSED THE SUDDEN ACCELERATION AND IT WAS REPLACED. THE CONTACT WAS CONCERNED THAT SUDDEN ACCELERATION COULD HAVE RESULTED IN A CRASH WHILE DRIVING. THE FAILURE MILEAGE WAS 99,405.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344689July 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD SCAPE TRANSMISSION NO RESPOND, I WAS DRIVING AND TO PASS ANOTHER CAR NO RESPOND AND I HAD GOT OUT THE ROAD. ALMOST CRASH. I INFORM THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344793July 22, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES SERVICED ON 07/12/10 CERTIFIED OK. ABS LIGHT ON 07/21/10. SHEEHY FORD; SPRINGFIELD, VA SERVICE MANAGER STATES, "NOT OUR FAULT YOUR FAULT!" SUV HAS EXTENDED SERVICE WARRANTY AND VIP MEMBER. BRAKES CERTIFIED AS SAFE ARE UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344442July 21, 2010
WHEELS
TWO AXLES ON THE CAR HAVE BROKEN. BOTH TIMES, THE CAR WAS USED FOR REGULAR USE (NO "OFF-ROADING", NO ACCIDENTS). THE CAR WAS DRIVING FINE, THEN SUDDENLY, WHEN BRAKING, A GRINDING NOISE WAS HEARD. WHEN I BROUGHT THE CAR IN TO BE REPAIRED, THEY FOUND A CRACKED BOOT, CRACKED ABS RING, AND CRACKED AXEL. FIRST TIME THIS HAPPENED WAS IN 2007 (REAR AXEL), AND NOW IN 2010 (FRONT AXEL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344439July 21, 2010
AIR BAGS:FRONTAL
ON 7/14/2010 OUR 2009 FORD ESCAPE WAS INVOLVED IN TRAFFIC ACCIDENT IN WHICH IT WAS HIT IN THE FRONT END BY A FUGITIVE BEING CHASED BY LOCAL POLICE. THE CAR WAS HIT IN THE FRONT END. THE ESCAPE WAS AT A STOPLIGHT AND NOT MOVING, THE OTHER VEHICLE WAS EST. TO BE GOING 70MPH? THE CAR HAS IN EXCESS OF $16,000 IN DAMAGE, THE FRAME RAILS BENT, AXLES BROKE AND THE FRONT END SHIFTED TO ONE SIDE. NONE OF THE AIRBAGS DEPLOYED. NO FRONT OR SIDE BAGS. THE CAR IS BEING REPAIRED AT THIS TIME. CONCERNED ABOUT THE AIR BAGS AND IF THEY WILL EVER WORK? THE VEHICLE HAS ONLY 23KMILES ON IT. SERVICED REGULARLY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10344590July 21, 2010
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
NO ACCELERATOR RESPONSE IN THE MIDDLE OF A LEFTHAND TURN WITH ONCOMING TRAFFIC. NO ENGINE REVS THEN ENGINE ROARED AND I WAS ABLE TO COMPLETE MY TURN. DEALER SAW NO ENGINE CODES,NO NOTES,A 1.5 MILE TEST DRIVE SHOWED NOTHING,NO NOTES WITH VIN AND FORD STATED NO KNOWN ISSUES. IT DIDN'T HAPPEN THEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343836July 18, 2010
STEERING
MY 2008 FORD ESCAPE LOSES IT'S POWER STEERING WHILE DRIVING. IT HAPPENS AT RANDOM TIMES. THE LAST TIME IT HAPPENED I ALMOST CRASHED INTO A BRICK WALL. THE DEALERSHIP SERVICE DEPT. HAS TRIED TO FIX IT TWICE AND IT CONTINUES TO FAIL. I AM AFRAID OF LOOSING CONTROL OF THE VEHICLE. WHEN I SEARCHED THE PROBLEM ON LINE I FOUND IT HAS HAPPENED TO SEVERAL PEOPLE THROUGHOUT THE COUNTRY. ONE WOMAN SAID SHE CRASHED WHILE EXITING THE HIGHWAY AND WAS SERIOUSLY INJURED. IN HER INSTANCE THE AIRBAGS DID NOT DEPLOY WHICH DID NOT SURPRISE ME. MY AIRBAG AND TRACTION CONTROL PROBLEM LIGHTS APPEAR EVERYTIME THE STEERING FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343612July 16, 2010
VEHICLE SPEED CONTROL
WHEN THE OUTSIDE AMBIENT TEMPERATURE IS BELOW 50 DEGREES F, THE ACCELERATOR PEDAL IS STUCK IN THE UP POSITION/NO THROTTLE AND INOPERABLE. THIS ISSUE ONLY SEEMS TO OCCUR IN COLDER MONTHS OF THE YEAR. WHEN FIRST TRYING TO PRESS THE ACCELERATOR PEDAL DOWN, IT GIVES RESISTANCE AS IF IT'S COMPLETELY STUCK. FORCING MORE PRESSURE ONTO THE PEDAL WILL MAKE THE PEDAL DEPRESS SLIGHTLY, HOWEVER, THE VEHICLE DOES NOT ACCELERATE/MOVE. THE ONLY WAY TO GET THE VEHICLE TO ACCELERATE/MOVE IS TO REPEATEDLY TAP OR STOMP ON THE PEDAL TO "BREAK IT FREE". TAPPING OR STOMPING THE PEDAL OFTEN PRODUCES A SURGE OF ACCELERATION AND IS DANGEROUS IN CLOSE TRAFFIC. THIS ISSUE OCCURS AFTER INITIALLY ENTERING THE VEHICLE AND WILL CONTINUE TO OCCUR UNTIL THE VEHICLE CABIN TEMPERATURE HAS BEEN RAISED SIGNIFICANTLY USING THE VEHICLE'S HEATER. THE VEHICLE WAS OUT OF MANUFACTURER WARRANTY DUE TO MILEAGE AND I HAVE NOT BEEN ABLE TO HAVE THE VEHICLE LOOKED AT WHEN THIS ISSUE OCCURS DUE TO IT BEING WEATHER/TEMPERATURE RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343424July 15, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS PARKED AND ERUPTED INTO FLAMES WITHOUT WARNING. THE FIRE AND POLICE DEPARTMENT WERE CALLED TO THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE HAD BEEN TAKEN TO THE DEALER PRIOR TO THE FAILURE FOR AN UNKNOWN REPAIR REGARDING THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT INDICATOR ILLUMINATION. THE VEHICLE REMAINED AT THE DEALER FOR FIVE DAYS TO PERFORM THE SERVICE REPAIR. THE CONTACT STATED AT THE TIME OF THE COMPLAINT THE VEHICLE HAD NOT BEEN INSPECTED BY THE INSURANCE COMPANY TO DECLARE WHETHER THE VEHICLE WAS COMPLETELY DESTROYED; AND TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10343466July 15, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DRIVER'S SIDE HEADLIGHT WENT OUT. I WENT TO THE LOCAL AUTOZONE TO GET A REPLACEMENT BULB. WHEN I REMOVED THE HEADLIGHT PLUG, IT LOOKED LIKE IT WAS MELTED. I REMOVED AND INSTALLED A NEW LIGHT BULB. I THEN TESTED THE NEW BULB TO MAKE SURE IT WORKED. IT DID NOT TURNED ON. THE HEADLIGHT PLUG SEEMS LIKE IT MELTED AT SOME POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343541July 15, 2010
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
ABS FAILURE WHILE DRIVING DUE TO 2 BROKEN TONE RINGS . THIS SEEMS TO BE A COMMON PROBLEM ON ALL YEAR ESCAPES . SUDDEN LOSE OF ANTI LOCK CAUSES LONGER STOPPING DISTANCES AND CAN CAUSE LOCK UP WHICH CAN CAUSE LOSS OF CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342594July 12, 2010
SUSPENSION
I HAVE READ NUMEROUS COMPLAINTS ON THE TONE RING THAT IS LOCATED ON THE FRONT AXLE OF THE FORD ESCAPES AND THAT IS WHAT HAS HAPPENED TO MY VEHICLE THE ABS AND 4 WHEEL DRIVE GOES OUT OF THE VEHICLE. THE FORD FORUM. COM IS WHERE ITS LOCATED AND I FEEL IT NEEDS TO BE LOOKED IN AT. THE WORRIES AND COMPLAINTS ABOUT HOWE SOME PEOPLE BOUGHT IT BRAND NEW AND ALREADY HAD TO REPLACE THE PIECE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342631July 12, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE AND THE PEDAL WOULD INTERMITTENTLY BECOME STUCK IN THE IDLE POSITION. THE DEALER AND MANUFACTURER WERE CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342793July 12, 2010
POWER TRAIN:DRIVELINE
I HAVE NEVER TRUSTED THE 4 WHEEL DRIVE. AFTER FIRST WINTER USAGE, THE SOUNDS IT MADE WHEN ENGAGED AND WHEN TURNING THE WHEEL SOUNDED LIKE A RUBBING BUSHING OR SOMETHING WITHIN THE GEARBOX. 2 DEALERS SAID YOU COULDN'T REALLY TEST IT IN THE SUMMER, AS YOU NEEDED THE SNOW FOR IT TO ACTIVATE PROPERLY, BUT IT STILL BUCKS WHEN TURNING THE WHEEL, SO MUCH SO, THAT I DO NOT TRUST IT TO USE. I'VE OWNED JEEP 4WHEEL AND ALL- WHEEL VERSIONS, SO THAT IS WHY I DON'T TRUST IT. I KNOW FORD HAS OVER THE YEARS UPGRADED THIS SYSTEM, BUT IT WAS STILL A $1600 OPTION WHEN I BOUGHT IT, AND EXPECT IT TO WORK. HAVE THERE BEEN SIMILAR COMPLAINTS, AS I HAVE NEVER RECEIVED A RECALL NOTICE FOR THIS PROBLEM, BUT HAVE HAD 2 OTHER RECALL FIXES MADE. AFTER THE TOYOTA BRAKING PROBLEM, I FEEL THIS IS OF EQUAL CONSEQUENCE. IT ALWAYS SEEMED TO BE WORSE WHEN GOING IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342512July 11, 2010
VISIBILITY
I GOT TO WORK THIS MORNING AROUND 8 AM .. WITHIN A HALF HOUR OF WORKING A CO-WORKER CAME TO ME AND ASKED IF I DRIVE A FORD ESCAPE AND AS I TOLD HER YES SHE SAID TO COME OUT TO THE PARKING LOT TO SEE MY CAR...AS I ARRIVED TO SEE WHAT HAD HAPPENED...MY REAR WINDOW HAD APPEARED TO HAVE EXPLODED...THE TEMPERATURE OUTSIDE WAS UNDER 80 DEGREES...I HAD NOT RAN MY AC OR REAR DEFROST...I FILED A REPORT WITH THE POLICE DEPARTMENT AND THEY SAID THAT THERE HAD BEEN NO APPEARANCE OF ATTEMPTED BREAK IN...THE GLASS WAS ON THE INSIDE AS WELL AS ON THE OUTSIDE ( ALL OVER THE PARKING LOT ) AND BEHIND THE 2 CARS PARKED NEXT TO ME..GLAD THAT I WAS NOT DRIVING AT THE TIME!!! AS I LOOKED THIS UP OUT OF CURIOSITY ON THE INTERNET THERE WERE ALOT MORE OF THESE COMPLAINTS...WHAT'S A CONSUMER TO DO WHEN THEY PAY THROUGH THE NOSE FOR A VEHICLE AND RECEIVE SUCH TRASH??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342450July 10, 2010
VEHICLE SPEED CONTROL
I OWN A 2003 FORD ESCAPE, RECENTLY PURCHASED PRE-OWNED. AFTER HAVING THE VEHICLE APPROXIMATELY 3 WEEKS, WHILE PUTTING IT INTO REVERSE TO BACK UP, SUDDENLY IT WAS AS IF THE ACCELERATOR GOT STUCK, THE MOTOR WAS REVVING UP TO 4 GRAND....I PUT THE VEHICLE DRIVE THINKING MAYBE MY FLOOR MAT WAS STUCK UNDER IT, AS I PULLED TO A REDLIGHT, I ALMOST RAN THROUGH THE REDLIGHT WITH ONCOMING TRAFFIC BECAUSE ACCELERATION INCREASED AND IT TOOK ALL I HAD TO STOP THE CAR BY PUSHING THE BRAKES WITH BOTH FEET AS HARD AS I COULD. THE FLOORMATS WERE NOT THE PROBLEM.... I PULLED OFF THE SIDE OF THE ROAD, WITH MY ONE YEAR OLD BABY IN THE BACK SEAT. I THEN TURNED THE ESCAPE OFF, AND RESTARTED IT, THE ENGINE SOUNDED AS IF IT WERE GOING TO BLOW, IT WAS REVVING UP TO 4 AND 5 GRAND. I THEN CALLED A MECHANIC I KNEW, HE CAME TO GET MY VEHICLE TO DRIVE IT BACK TO HIS SHOP. DURING HIS VERY VERY SHORT DRIVE, HE NEVER HAD TO PUT HIS FOOT ON THE GAS AT ALL, AND THE VEHICLE DROVE 40 MILES PER HOUR BY ITSELF... SO FAR, ALL WE KNOW IS THAT THE IAC VALVE HAD WENT BAD...(IDLE AIR CONTROL)....I HAVE HAD IT BACK A FEW DAYS AND NOT HAD ANY MORE PROBLEMS AT THIS TIME, ALTHOUGH I AM VERY CAREFUL AND SCARED THIS WILL HAPPEN AGAIN.... DURING RESEARCH, I FOUND THEIR WERE ALMOST 500,000 2003 MODEL FORD ESCAPES RECALLED FOR SIMILAR PROBLEMS WITH THE ACCELERATION. I CONTACTED 2 DIFFERENT PEOPLE WITH FORD MOTOR COMPANY, ON 2 SEPARATE OCCASIONS, EXPLAINING WHAT HAD HAPPENED. THEY BOTH ASSURED ME THAT "MY VEHICLE" WAS NOT ONE OF THE HALF MILLION INVOLVED IN THE RECALL. I FIND SOMETHING VERY WRONG WITH THIS BECAUSE THIS WAS NOT JUST A FREAK THING THAT HAPPENED. THIS IS DANGEROUS AND COULD HAVE COST ME AND MY BABY OUR LIVES. THERE ARE TO MANY OTHER COMPLAINTS BY PEOPLE WITH THE SAME EXACT THIN THAT HAS HAPPENED TO THEM, AND THEY ARE BEING TOLD THE SAME STORIES. SOMETHING ISN'T RIGHT, AND FORD MOTOR COMPANY NEEDS TO INVESTIGATE FURTHER INTO THIS POTENTIALLY DEADLY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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