Ford Escape Complaints

29,499 consumer complaints on file.

#10369851December 10, 2010
SERVICE BRAKES, HYDRAULIC
TSB 05-8-5 STATES: ABS AND BRAKE WARNING LAMP ON WITH DTC C1526 - DTC C1524 MAY ALSO BE PRESENT VEHICLES BUILT PRIOR TO 2/11/2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369859December 10, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
DURING COLD WEATHER CONDITIONS THE GAS PEDAL BECOMES STIFF AND AT TIMES DIFFICULT TO DEPRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369871December 10, 2010
VISIBILITY, VISIBILITY:REAR WINDOW WIPER/WASHER
I HAVE A 2005 FORD ESCAPE. I STARTED MY CAR ABOUT 10 MINUTES BEFORE I HAD TO LEAVE FOR CLASS, AND PUT ON THE FRONT AND REAR DEFROST. WHEN I GOT IN MY CAR AND STARTED DRIVING, THE REAR WINDOW IMPLODED INTO THOUSANDS OF PIECES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369651December 8, 2010
VEHICLE SPEED CONTROL
I HAVE A 2008 FORD ESCAPE 2008 THAT HAS BEEN HAVING ISSUES WITH THE ACCELERATOR PEDAL BEING DIFFICULT TO PRESS OR GETTING STUCK WHILE DRIVING. I REPORTED THE ISSUE IN MARCH 2010 TO THE DEALERSHIP BUT THEY COULD NOT GET IT TO REPLICATED SO I WAS TOLD NO CONCERN FOUND. HOWEVER RECENTLY I WAS DRIVING MY VEHICLE ON 12/04/2010 WHICH IS MY BIRTHDAY AND MY VEHICLE ACCELERATOR PEDAL GOT STUCK TO THE GROUND OF THE VEHICLE WHILE I WAS MERGING INTO TRAFFIC AND ALMOST HAD A MAJOR ACCIDENT. I HAVE GONE TO FORD WEBSITE AND NOTED THAT THIS ISSUE HAS BEEN ONGOING WITH THIS MAKE AND MODEL VEHICLE, I HAVE TAKEN MY CAR BACK TO THE DEALERSHIP AND AM STRUGGLING WITH THEM TO GET THE REPAIR DONE AT COST TO FORD. FORD CUSTOMER CARE STATES THERE IS NO RECALL ON THE THROTTLE BODY WHICH IN MY CAR AND OTHERS LIKE MINE NEEDS REPLACING. ALSO I HAVE SEEN ON THE OFFICIAL FORD SITE WHERE THIS PROBLEM HAS BEEN SITED BY OTHER CUSTOMERS AND YET NOTHING HAS BEEN DONE BY THE COMPANY OR THE GOVERNMENT TO ENSURE THE SAFETY OF THE CONSUMER. THE SERVICE MANAGER AT THE DEALERSHIP LUCKILY MY PROBLEM GOT THAT HIGH UP THE CHAIN TO GET RECOGNIZED OTHERWISE I WOULD STILL BE DRIVING MYSELF, FAMILY AND LOVED ONES IN A DEFECTIVE CAR... FOR ALL THE FORD ESCAPE DRIVERS WITH THE YEAR MAKE AND MODELS OF 2008 WE NEED YOUR HELP! THE ECONOMY IS IN A RECESSION AND YET WE ARE STILL BEING GOURGED BY CAPITALIST COMPANIES THAT WON'T DO RIGHT BY CONSUMERS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369652December 8, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE TIMING CHAIN COVER CRACKED CAUSING THE SERPENTINE BELT TO COME LOOSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WHO REPLACED THE TIMING COVER. FIVE MONTHS LATER THE VEHICLE STARTED LEAKING OIL AND WHEN THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER THEY DISCOVERED THAT THE TIMING CHAIN COVER HAD CRACKED AGAIN. THE DEALER HAD NOT DETERMINED WHAT CAUSED THE TIMING CHAIN COVER TO CRACK. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369659December 8, 2010
AIR BAGS
CAR WAS INVOLVED IN A FRONT-END COLLISION AT ABOUT 30-35 MPH IN DEC 2002. AIR BAGS DID NOT DEPLOY. FORD DEALER REPAIRED DAMAGE. AIR BAG LIGHT WOULD FLASH AND STAY ON AT INTERMITTENT TIMES. DEALER CHECKED AND COULD NOT FIND ANY PROBLEMS. RECENTLY THE AIR BAG LIGHT BEGAN TO FLASH, THEN STAY ON CONTINUOUSLY, EVERY TIME VEHICLE WAS STARTED. NOW THE AIR BAG LIGHT DOES NOT COME ON, HOWEVER WE RECEIVE A SERIES OF 5 BEEPS, 5 TIMES, EVERY TIME CAR IS STARTED, AND EVERY 30 MINUTES IF VEHICLE IS RUNNING. TOOK VEHICLE TO DEALER AND WERE TOLD THE INSTRUMENT CLUSTER NEEDS TO BE REPLACED AS WELL AS THE AIRBAG WIRING HARNESS. TOTAL COST = OVER $1100. DEALER WOULD NOT GUARANTEE THIS WOULD SOLVE THE PROBLEM. INTERNET RESEARCH REVEALS WE ARE NOT THE ONLY CONSUMERS WITH THIS PROBLEM. FORD SHOULD BE RESPONSIBLE TO REPAIR ALL ESCAPES SINCE THEY ARE AWARE OF THIS ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10369286December 6, 2010
ENGINE AND ENGINE COOLING
THE #5 SPARK PLUG BLEW OUT OF CYLINDER HEAD ON MY 2004 FORD ESCAPE WHILE I WAS DRIVING APPROX 30 MPH IN AUGUST 2010. THIS WAS THE SECOND TIME THIS HAPPENED TO ME IN A YEAR (IT HAPPENED 1ST TIME IN AUG 2009). IT HAPPENED AGAIN 12/5/10 AND I AM AWAITING REPORT ON WHICH SPARK PLUG IT HAPPENED TO THIS TIME. THE FIRST TWO WERE THE ORIGINAL FACTORY INSTALLED SPARK PLUGS, NOT REPLACEMENT PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369287December 6, 2010
ENGINE AND ENGINE COOLING
THE #5 SPARK PLUG BLEW OUT OF CYLINDER HEAD ON MY 2004 FORD ESCAPE WHILE I WAS DRIVING APPROX 30 MPH. THIS WAS THE SECOND TIME THIS HAPPENED TO ME IN A YEAR (IT HAPPENED 1ST TIME IN AUG 2009). THESE WERE BOTH THE ORIGINAL FACTORY INSTALLED SPARK PLUGS, NOT REPLACEMENT PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369293December 6, 2010
VISIBILITY, VISIBILITY:REAR WINDOW WIPER/WASHER
SIMPLY CLOSED THE REAR HATCH OF OUR 2010 FORD ESCAPE AND THE BACK GLASS EXPLODED IN OUR FACES. THERE WAS NOTHING IN VEHICLE THAT HIT OR CONTACTED THE GLASS WHATSOEVER. THERE WAS NO EXTRA EFFORT USED TO CLOSE HATCH. SIMPLY CLOSED IT AS WE ALWAYS DO (NOT SLAMMED) AND THE GLASS BLEW UP ALL OVER US, OUR GROCERIES AND THE INTERIOR OF VEHICLE. WE WENT TO DEALERSHIP AND TALKED TO SERVICE MANAGER WHO REPLIED "IT WAS BECAUSE YOU LIVE ON A DIRT ROAD". I SAID, "SO IF YOU LIVE ON A DIRT ROAD YOU SHOULD AVOID PURCHASING A FORD ESCAPE?". HE HAD NO REPLY TO THIS ONLY SAID FORD WOULD NOT COVER THE DAMAGE. THERE ARE THOUSANDS OF ESCAPES WITH THIS PROBLEM ONLINE AND NOTHING SEEMS TO BE GETTING DONE ABOUT IT. WE HAD TO REPLACE THE WINDOW AT THE COST OF ALMOST $500.00 WITH NO GUARANTEE IT WONT HAPPEN AGAIN. LOOKS TO ME LIKE THE WEIGHT OF THE REAR WIPER MOTOR OVER THE LATCH IS TOO MUCH WEIGHT AND CAUSES STRESS ON WINDOW WHEN CLOSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368974December 6, 2010
UNKNOWN OR OTHER
2002 FORD ESCAPE XLT CAUGHT FIRE WHILE PARKED. VEHICLE WAS TOTALED. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10369348December 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 FORD ESCAPE, BROKE DOWN IN THE MIDDLE OF INTERSECTION. DID GET IT MOVED OUT OF WAY OF TRAFFIC. BUT IT WAS DUE TO A FAILURE IN THE TORQUE CONVERTER. AND, AFTER 7 WEEKS AND FINDING OUT THAT IT IS ACTUALLY A RECALL AND FORD STATED THAT THEY WILL NOT NOTIFY OWNERS OF THE VEHICLES, BUT JUST IF IT HAPPENS TO REPLACE IT. NOT EVERYONE COULD BE SO LUCKY AS ME TO GET OUT OF IMMINENT DANGER! WHEN THIS GOES OUT, THE VEHICLE DIES WHEN THE VEHICLE SLOWS DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369378December 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 FORD ESCAPE XLT. THE CONTACT WAS DRIVING 20 MPH UP A STEEP HILL AND ATTEMPTING TO ACCELERATE WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT IMMEDIATELY ENGAGED THE EMERGENCY BRAKE TO PREVENT THE VEHICLE FROM ROLLING BACKWARD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN STATED THAT THE TRANSMISSION OIL HAD BURNED OUT AND THAT THE TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK WHEN ACCELERATING AT HIGH SPEEDS BUT HAD NOT STALLED SINCE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369226December 5, 2010
VISIBILITY
WAS LOADING SHOPPING BAGS INTO THE BACK OF MY 2010 FORD ESCAPE WHEN I CLOSED THE HATCH, THE BACK WINDOW EXPLODED INTO A MILLION PIECES SENDING GLASS FLYING EVERYWHERE. I DID NOT SLAM THE BACK DOOR, I CLOSED IT THE SAME WAY I ALWAYS CLOSE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369252December 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS 2009 FORD ESCAPE WAS PURCHASED AUGUST 1, 2009. I CAN'T SAY HOW DISAPPOINTED I AM IN THE PERFORMANCE OF THIS VEHICLE. BEGINNING MAY 19TH, 2010 WITH A RECALL, THE ABOVE-MENTIONED VEHICLE BEGAN SPUTTERING, STALLING AND JERKING UPON ACCELERATION. ON AUGUST 16TH, THE VEHICLE WAS TAKEN TO GENE STEFFY FORD IN COLUMBUS FOR REPAIR. AGAIN, AFTER DRIVING THE VEHICLE FOR TWO WEEKS, THE CHECK ENGINE LIGHT CAME ON AND IT STARTED TO STALL AND SPUTTER WHEN DRIVEN OVER 20 MILES. THREE TIMES IN SEPTEMBER, I TOOK THE VEHICLE TO STEFFY FORD IN COLUMBUS FOR WORK. THEY FAILED TO FIND WHAT WAS WRONG WITH THE VEHICLE. I ENDED UP TAKING THE VEHICLE BACK TO BAXTER FORD IN OMAHA, NEBRASKA. ON OCTOBER 12TH, 2010 AN INTAKE HOSE ASSEMBLY WAS REPLACED ON THE VEHICLE, AFTER THE SERVICE DEPARTMENT DROVE THE SAID VEHICLE OVER 100 MILES. AGAIN, THE VEHICLE HAS STILL NOT PERFORMED TO CUSTOMER SATISFACTION. ON DECEMBER 1, 2010 THE VEHICLE WAS TAKEN TO BAXTER FORD FOR SERVICE WORK. THIS TIME THE LH TRANS AXLE ASSEMBLY WAS REPLACED, THE TRANSMISSION FLUID WAS DRAINED AND A CASE BUSHING WAS FOUND TO BE WORN. THE VEHICLE STILL JERKS ON ACCELERATION AND NOW THE STEERING WHEEL IS CROOKED. DEFINITELY A SAFETY HAZARD TO DRIVE IF THE AXLE WAS WORN AT ONLY 31,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369184December 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A FORD ESCAPE 08, AND ABOUT 6 MONTHS AGO I NOTICED THAT IT STARTED LEAKING AT THE FRONT OF THE VEHICLE, WHICH AT THE BEGINNING I THOUGHT IT WAS THE AIR CONDITIONER. BUT THEN SEARCHING ON THE WEB I REALIZED THAT THE PROBLEM WAS THE VEHICLE OIL COOLER TRANSMISSION AND NOW IT JUST DOESN'T STOP LEAKING ALOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369042December 3, 2010
SEAT BELTS
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, A PASSENGER SEATED IN THE FRONT PASSENGER SEAT INFORMED HIM THAT THEY COULD NOT MOVE BECAUSE THE SEAT BELT RETRACTOR WAS LOCKED. IN ORDER TO GET THE SEAT BELT TO OPERATE NORMALLY IT HAD TO BE UNBUCKLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED; IT WAS NOT REPAIRED. THE FAILURE CONTINUED INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 21,000. UPDATED 01/18/11 *BF UPDATED 01/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369102December 3, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHEN WEATHER GETS COLD ACCELERATOR PEDAL GETS STUCK WHEN TRYING TO START VEHICLE AND STICKY WHEN DRIVING FOR A TIME AFTER THAT.SOMETIMES FEELS LIKE IT DOESN'T WANT TO STOP AT STOP SIGNS OR LIGHTS, LIKE ITS STILL GETTING FUEL. DEALER WANTED TO CHANGE OUT THROTTLE BODY FOR AN OUTRAGEOUS AMOUNT. FROM MY RESEARCH THIS IS A WIDE SPREAD PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368640December 2, 2010
SUSPENSION:FRONT:WHEEL BEARING
FAILURE OF WHEEL BEARING, LEFT(DRIVER) SIDE FRONT. SECOND TIME IN LESS THAN 100K MILES THAT THE BEARING IS FAILING. POSSIBLE DESIGN OR MANUFACTURING DEFECT. WHEN SEARCHING THE WEB I CAME UPON HUNDREDS OF CONSUMER COMPLAINTS OF THE SAME FAILURE OF MODEL YEARS 2001 TO 2007. BEARINGS SHOULD LAST OVER 150K MILES. SUDDEN FAILURE WILL RESULT IN LOSS OF CONTROL AND OR LOSS OF BRAKES. I BOUGHT A DIFFERENT BRAND OF BEARING AND THE SAME ONE FAILED. VEHICLE IS DRIVEN ON ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368991December 2, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
CAR BURNED DOWN TO THE FRAME. TURNED THE CAR ON IT STARTED TO SMELL LIKE SOMETHING WAS BURNING. SMOKE AND FIRE STARTED COMING OUT OF THE A/C VENTS. THE CONTACT LEFT THE VEHICLE IMMEDIATELY AND IT WENT UP IN FLAMES. AFTER SPEAKING WITH THE POLICE AND FIREMEN AND THEY HAD A CHANCE TO LOOK AT THE REMAINS OF THE CAR ONCE THE FIRE WAS PUT OUT, THE BEST CONCLUSION THEY COULD COME UP WITH AS TO WHAT HAPPENED WAS SOME SORT OF ELECTRICAL FUSE MALFUNCTION. UPDATED 12/20/10 * BF THE FIRE ORIGINATED WITHIN THE PASSENGER COMPARTMENT AND THEN ADVANCED INTO THE ENGINE COMPARTMENT. THE EXACT CAUSE OF THE FIRE COULD NOT BE DETERMINED. UPDATED 12/27/10
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10368993December 2, 2010
UNKNOWN OR OTHER
WHILE THE 2005 FORD ESCAPE WAS BEING DRIVEN ON A FOUR-LANE ROAD, THE GAS PEDAL STOPPED WORKING. THE CAR WAS GOING DOWNHILL AND THE DRIVER STEERED IT INTO A PARKING LOT. THERE, ON CLOSER INSPECTION UNDER THE DASHBOARD, IT WAS EVIDENT THAT THE THROTTLE CABLE HAD FAILED WHERE IT CONNECTS TO THE TOP OF THE ARTICULATING ARM OF THE GAS-PEDAL: DEPRESSING THE PEDAL DID NOT PULL THE CABLE; THE CABLE END PROTRUDED THROUGH A LITTLE TUBE AT THE TOP OF THE ARM, BUT WAS NOT ATTACHED TO THE ARTICULATING ARM. THE ARM MOVED FREELY WITHOUT ENGAGING THE CABLE. THIS FAILURE HAD RESULTED IN SUDDEN AND COMPLETE INABILITY TO ACCELERATE -- NO THROTTLE. UNDER CERTAIN DRIVING CONDITIONS (E.G. MERGING ONTO A HIGHWAY OR CROSSING A BUSY INTERSECTION WHERE CROSS-TRAFFIC IS NOT REQUIRED TO STOP AT A STOP SIGN OR A RED LIGHT) THIS SYSTEM FAILURE HAS A HIGH CHANCE OF RESULTING IN INJURY OR DEATH. IN THE PARKING LOT, THE OWNER ATTACHED A PAIR OF NEEDLE-NOSE VISE-GRIP PLIERS TO THE END OF THE CABLE AT THE TOP OF THE ARTICULATING ARM OF THE GAS PEDAL, AS A TEMPORARY FIX, AND DROVE THE CAR TO THE FORD DEALERSHIP ABOUT A MILE AWAY. AFTER INSPECTING THE CAR, THE FORD DEALERSHIP SERVICE DEPARTMENT ASCRIBED THE FAILURE TO "THROTTLE BODY BINDING" AND ADVISED COMPLETE REPLACEMENT OF THROTTLE BODY ASSEMBLY AND CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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