Ford Escape Complaints
29,499 consumer complaints on file.
- #10373960January 3, 2011VISIBILITY
I WAS TRAVELING ABOUT 30 MPH AND WAS THE ONLY ONE ON THE ROAD. THE ROADS WERE COVERED WITH A LIGHT DUSTING OF FLUFFY SNOW, AND IT WAS CHILLY.. ABOUT 21 DEGREES. THE DEFROSTER HAD BEEN ON, BUT I HAD PHYSICALLY TURNED THE DEFROSTER OFF ABOUT 5 MINUTES BEFORE THE 'EXPLOSION'. I HEARD A HORRIBLE NOISE AND WAS COMPLETELY SHOCKED TO SEE THERE WAS VERY LITTLE OF MY REAR WINDOW LEFT. WHAT?!!?! HOW COULD SUCH THINGS HAPPEN? AND WHAT A MESS! THERE WAS GLASS EVERYWHERE, PAINT HAD BEEN CHIPPED, THE SHOCKS WERE HANGING OUT, THE WIPER AND MOTOR WERE AT AN AWKWARD ANGLE...THINGS WERE DANGLING EVERYWHERE. UNFORTUNATELY, IT WAS A SUNDAY AND NOTHING WAS OPEN TO HELP WITH THE REPAIR UNTIL MONDAY. SO FAR, MY INSURANCE COMPANY HAS BEEN SOMEWHAT HELPFUL, BUT I'VE STILL HAD TO PAY OUT OF POCKET TO GET MY VEHICLE REPAIRED. WHY DO I EVEN NEED TO PAY ANYTHING FOR SOMETHING I DID NOT CAUSE?? MY CALLS TO FORD HAVEN'T REALLY GOTTEN ME ANYWHERE YET, EXCEPT TO ONLY REITERATE THERE IS NO RECALL FOR SUCH ISSUES. I AGREE THAT WITH THIS MANY VOICED COMPLAINTS, FORD SHOULD AT LEAST ACKNOWLEDGE THERE IS AN ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10374468January 3, 2011STEERING
THE POWER STEERING GOES OUT AS I AM TRYING TO MAKE A TURN. IF I PUT THE VEHICLE IN PARK, TURN IT OFF AND RESTART IT, IT WILL BE JUST FINE. THIS IS A SERIOUS SAFETY ISSUE, CROSSING A HIGHWAY, OR TURNING OUT INTO A LANE OF TRAFFIC IF THE STEERING FAILS YOU DO NOT HAVE THE TIME TO PUT THE VEHICLE IN PARK AND RESTART. EXTREMELY DIFFICULT TO REGAIN CONTROL OF THE WHEEL, REQUIRES GREAT DEAL OF STRENGTH TO WRESTLE THE VEHICLE OUT OF HARMS WAY,
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373601December 31, 2010SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2003 FORD ESCAPE RECALL - #07V156000 RECALL FOR SERVICE BRAKES, HYDRAULIC : ANTILOCK : CONTROL UNIT/MODULE I HAVE OWNED THIS VEHICLE SINCE AUGUST 2005. APPARENTLY IN 2007 THERE WAS A RECALL ON THIS BRAKE ISSUE. I WAS NEVER NOTIFIED, NOR DID ANY DEALER ATTEND TO THIS ISSUE DURING A ROUTINE SERVICE. I CONTACTED FORD SEPTEMBER 2010 WHEN MY ANTI LOCK LIGHT STARTED TO APPEAR ON MY DASH. FORD DID NOT LIST ME AS THE OWNER EVEN THOUGH I PURCHASED THIS VEHICLE THROUGH A REPUTABLE DEALER AND HAD MY INFO STORED ON THEIR OWNERS WEB PAGE, AND HAVE ALL BILL OF SALES INFO ON FILE. WHILE TALKING TO THE FORD CUSTOMER SERVICE PERSON IT WAS CLEAR THAT HE WAS EDITING THE RECORD TO SOMEHOW SHOW THAT I EITHER KNEW ABOUT THE RECALL OR THAT SOME DEALER INSPECTED THIS ISSUE AND FOUND NOTHING WRONG. WHEN I ASKED TO TALK TO A MANAGER, I WAS PUT ON HOLD FOR OVER 30 MINUTES AND FINALLY HUNG UP. I THEN SENT AN EMAIL COMPLAINING. FORD WROTE BACK THEY WILL DO NOTHING ABOUT THIS AS THE CAMPAIGN IS OVER. I NOW HAVE A VERY SERIOUS ANTI LOCK BRAKE ISSUE. THE ANTI LOCK MECHANISM HAS NOW FAILED. I WISH THE NHTSA TO HELP ME GET FORD TO FIX THIS ISSUE SINCE I OWNED THE VEHICLE SINCE 2005, THE RECALL WAS IN 2007, FORD NEVER TRIED TO CONTACT ME ON THIS RECALL, AND NO FORD DEALER EVER INSPECTED MY VEHICLE FOR THIS ISSUE. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373611December 31, 2010FUEL SYSTEM, GASOLINE
MY VEHICLE IS A 2007 FORD ESCAPE XLT. FOR THE PAST SEVERAL MONTHS WHEN I TRY TO GAS UP THE VEHICLE I CAN ONLY PUT IN A SMALL AMOUNT OF GASOLINE. IT APPEARS THAT THE GAS FILLER PIPE COVER (A LITTLE FLAP THAT IS MOUNTED ON THE INSIDE OF THE FILLER PIPE) IS GONE. BECAUSE IT IS MOUNTED FROM THE INSIDE, THE ONLY PLACE IT COULD HAVE GONE IS INTO THE FILLER PIPE WHICH CAUSES A BLOCKAGE SO THAT GAS BACKS UP AND SPILLS OUT. IT TAKES ABOUT 15 MINUTES TO FILL THE GAS TANK WITH A CONSTANT AUTO TURN OFF OF THE FUEL PUMP. ON AND OFF, ON AND OFF WITH THE GAS PUMP. DO NOT GO TO A FULL SERVE STATION AS THEY JUST STICK THE PUMP IN AND WAIT ON SOMEONE ELSE... AT ALMOST $4.00 PER GALLON YOU DO NOT WANT TO PAY FOR ALL THE FUEL THAT JUST GOES ON THE GROUND!!! THIS CREATES BOTH A HAZARDOUS AND ENVIRONMENTAL ISSUE AT THE GAS STATION!! FORD SHOULD ISSUE A RECALL AND FIX THESE THINGS!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373421December 30, 2010SEAT BELTS
PASSENGER SEAT BELT LOCKED ARBITRARILY. THE ONLY WAY TO RELEASE SEAT BELT WAS TO UNBUCKLE AND ALLOW SEAT BELT TO FULLY RETRACT. TOOK VEHICLE TO DEALERSHIP ON (3) OCCASIONS TO HAVE SEAT BELT REPLACED, PROBLEM CONTINUED. TOOK VEHICLE TO 3RD PARTY AND HAD SEAT BELT REPLACED AND PROBLEM IS NOW RESOLVED. ORIGINAL SEAT BELT WAS DEFECTIVE AND IN THE CASE OF AN ACCIDENT, PERSONS SITTING IN THE PASSENGER SEAT WOULD HAVE BEEN INJURED OR KILLED. FORD REFUSED TO HONOR FACTORY WARRANTY AND REPAIR PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373537December 30, 2010ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE, THEN IT FINALLY STARTED. THE FAILURE BEGAN TWO MONTHS AGO. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE DEALER ALSO PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE COIL FAILED AND THAT THE POWER CONTROL MODULE NEEDED TO BE REPAIRED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED DUE TO THE COST. THE CURRENT MILEAGE WAS APPROXIMATELY 77,958. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373322December 29, 2010SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING, THE ABS AND BRAKE LIGHTS ILLUMINATED AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE ELECTRONIC BRAKES FAILED TWICE AND THE VEHICLE LOST CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RECALIBRATED THE HYBRID ELECTRONIC BRAKES BUT THE FAILURE OCCURRED AGAIN TWO WEEKS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE MASTER CYLINDER AND THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS 60,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372642December 28, 2010VEHICLE SPEED CONTROL
I REPORTED THE SAME PROBLEM 13 DAYS AGO, BUT HAVE HAD ANOTHER ACCELERATION PROBLEM AGAIN TODAY. AGAIN, VEHICLE WOULD NOT DECELERATE WHEN THE GAS PEDAL WAS RELEASED. INSTEAD, CAR CONTINUED PULLING AT SAME SPEED AND THEN BEGAN SPEEDING UP. I WAS ON AN EXIT RAMP WHEN THE PROBLEM OCCURRED. LUCKILY, I WAS ABLE TO USE THE BRAKES TO FIGHT AGAINST THE PULL OF THE CAR WHILE MANEUVERING THROUGH TRAFFIC TO AVOID WRECKING. HAD TO USE BRAKES CONSTANTLY UNTIL I COULD GET THE CAR TO A LOT TO TURN OFF THE VEHICLE. WHEN IN PARK, MOTOR WAS RACING AT 4000 RPM'S. TURNED OFF THE CAR AND TRIED THREE TIMES TO RESTART. EACH TIME VEHICLE RACED TO 4000 RPMS. THIS IS EXACTLY WHAT HAPPENED ON 12/15/2010 AS REPORTED HERE PREVIOUSLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372663December 28, 2010VEHICLE SPEED CONTROL
I OWN A 2007 FORD ESCAPE, 45,000 MILES, CAR IS OUTSIDE OF WARRANTY. ON 12/7/10, I WAS DRIVING TO WORK & TRIED TO LANE CHANGE ,THE GAS PEDAL BECAME STUCK, I COULD NOT ACCELERATE. LUCKILY I WAS ABLE TO MERGE BACK INTO MY LANE & REPEATEDLY FORCE THE PEDAL DOWN TO GET THE CAR TO FINALLY ACCELERATE. THE PROBLEM PERSISTED THE REMAINING PART OF THE DAY & NEXT, AND I TOOK THE CAR TO MY FORD DEALERSHIP ON DECEMBER 8. ON DECEMBER 9TH , THE SERVICE MANAGER ADVISED THE THROTTLE WAS BENT , REPLACEMENT AT COST OF $300 AND THE PART IS BEING 'REDESIGNED ' AND NOT BE AVAILABLE TO BE SHIPPED FROM THE PART SUPPLIER UNTIL 12/20/10 ,THE DEALERSHIP WOULD NOT RECEIVE THE PART UNTIL SOMETIME IN JANUARY 2011 .THE CAR IS NOT SAFE TO DRIVE AND WOULD NEED TO REMAIN AT THE DEALERSHIP . I ASKED WHY THE PART WAS BEING REDESIGNED, HE HAD NO ANSWER, TO ME MEANS THE ORIGINAL PART IN MY CAR IS A MANUFACTURER DEFECT. THE CAR IS ONLY 3 YEARS OLD, THE THROTTLE CANNOT GET 'BENT' ON IT'S OWN THE PART WAS DEFECTIVE WHEN INSTALLED, OBVIOUSLY A COMMON PROBLEM THAT THE PART DEALER IS AWARE OF & REDESIGNING . I WAS ALSO ADVISED THE MECHANICS DISCOVERED A FAULTY ABS TONE RING, CRACKED, $145.00 TO REPLACE , I ASKED HOW CAN THAT HAPPEN, THE SERVICE MANAGER STATED PROBABLY DUE TO THE WEATHER ?? LOOKING AT NUMEROUS WEBSITES THIS IS A COMMON PROBLEM WITH THE FORD ESCAPE, ALONG WITH THE ACCELERATOR STICKING . I CALLED FORD CUSTOMER SERVICE, SPOKE TO A REP & TWO SUPERVISORS, WHO ALL REFUSE ANY TYPE OF COMPENSATION FOR TWO KNOWN ISSUES OF THE MANUFACTURER DEFECTS SINCE THERE HAS BEEN NO RECALL FOR THE 2007 MODEL. AS A CONSUMER I AM OUTRAGED THAT FORD WILL NOT STAND BY THEIR PRODUCT FOR A LOYAL FORD CUSTOMER .IT IS DECEMBER 28,2010 , AND I STILL DO NOT HAVE MY CAR BACK AS STILL AT THE DEALERSHIP . THE PROBLEM IS CONSISTENT ON ALL THE 2007 MODELS, FORD, PLEASE ISSUE A RECALL FOR THE SAFETY OF YOUR CUSTOMERS. MY TOTAL REPAIR BILL WILL BE $450-$600 , DUE TO DEFECTIVE PARTS FROM FORD . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372677December 28, 2010VISIBILITY:GLASS, SIDE/REAR
BACK WINDSHIELD EXPLODING ON 2005 FORD ESCAPE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373119December 28, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
S10 DIRECT REPLY-LETTER TO THE ADMINISTRATOR FROM CONGRESSMAN STEARNS ON BEHALF OF CONSTITUENT RE HER ORDEAL WHILE DRIVING HER 2010 FORD ESCAPE *TGW CHEMICALS WERE DISCHARGED THROUGHOUT THE INTERIOR OF THE VEHICLE. DUE TO THE INHALATION OF THE CHEMICALS THE CONSUMER WAS HOSPITALIZED FOR AN EXTENDED PERIOD OF TIME. THE DOCTORS INFORMED THE CONSUMER THAT HER CONDITION HAD FORMED INTO PNEUMONIA AS A RESULT OF INHALING THE CHEMICALS. THE DEALERSHIP WHERE THE CONSUMER PURCHASED THE VEHICLE STATED THE DISCHARGE WAS ASSOCIATED WITH THE EVAPORATOR TUBE AND IT WAS COMMON. THEY ALSO STATED IT WAS A FACTORY DEFECT AND IT COULD HAPPEN AGAIN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372714December 28, 2010VISIBILITY:GLASS, SIDE/REAR
I DROVE MY CAR FROM MY HOME, TO WORK THAT MORNING. IT WAS A LITTLE CHILLY SO I TURNED ON MY REAR DEFROST SO I COULD SEE OUT THE BACK WINDOW. I DROVE MY NORMAL COMMUTE, ABOUT 7 MINUTES TO WORK, PARKED MY CAR, AND WENT INSIDE. WITHIN 20 MINUTES I HEARD A LOUD BANG, AND NOTICED THAT MY BACK WINDOW WAS BLOWN OUT AND EXPLODED ALL OVER THE PARKING LOT. I HAD TO CALL MY INSURANCE AND FILE A CLAIM TO HAVE THE WINDOW REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372570December 27, 2010ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED AGAIN AND THE VEHICLE JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A FEW MONTHS LATER, THE FAILURE OCCURRED AGAIN AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT AN ENGINE COIL FAILED AND THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 105,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372594December 27, 2010VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW IN OUR 2005 FORD ESCAPE SPONTANEOUSLY EXPLODED AS I WAS DRIVING ALONG THE ROAD. THE TEMPERATURE WAS ABOUT 5 DEGREES CELSIUS AND IT WAS RAINING. I WAS USING THE WINDOW DEFOGGER AND THE REAR WIPER. THE EXPLOSION SOUNDED LIKE A SHOTGUN BLAST AND A LARGE AMOUNT OF GLASS FLEW INTO THE VEHICLE. THERE WAS ALSO GLASS ON THE REAR BUMPER. MY DAUGHTER AND TWO OF HER FRIENDS WERE IN THE BACK SEAT WHEN THIS HAPPENED, AND GLASS FLEW IN TOWARD THEM. I MAINTAINED CONTROL OF THE VEHICLE, BUT WAS QUITE STARTLED BY THE LOUD EXPLOSION! THE DRIVER'S SIDE HYDRAULIC LIFT WAS HANGING OUTSIDE OF THE VEHICLE AND THE PASSENGER SIDE LIFT WAS STILL ATTACHED TO A CHUNK OF GLASS AND IN PLACE IN THE FRAME OF THE WINDOW. MY GUESS IS THAT THE HYDRAULIC LIFT FAILED, EXERTED PRESSURE ON THE WINDOW, AND CAUSED THE EXPLOSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373116December 27, 2010SERVICE BRAKES, HYDRAULIC
THE ISSUE I AM HAVING IS THE SAME AS DESCRIBED IN COMPLAINT #10318942. INTERMITTENTLY ON DRY PAVEMENT DURING NORMAL BRAKING, THE ABS WILL ENGAGE (WITH INDICATOR LIGHT FLASHING ON) AND YOU CAN FEEL THE TYPICAL ABS ON/OFF PULSING OF THE BRAKES IN THE BRAKE PEDAL. IT APPEARS THE CAR IS ALSO TAKING LONGER TO COME TO A FULL STOP WHEN THIS OCCURS. I HAVE REPORTED IT MULTIPLE TIMES AT THE FORD DEALERSHIP, BUT THEY ARE UNABLE TO DETERMINE THE CAUSE. THIS HAPPENS TO ME REGULARLY (A COUPLE TIMES A WEEK).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372461December 26, 2010SERVICE BRAKES, HYDRAULIC
2007 FORD ESCAPE HYBRID. THE CAR SKID AS I APPLY BRAKES. IT IS VERY DANGEROUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372868December 24, 2010STEERING
WHILE DRIVING AT ABOUT 50 MILES PER HOUR ON A TWO LANE UNDIVIDED HIGHWAY, I TRIED TO TURN THE STEERING WHEEL TO THE RIGHT TO FOLLOW A CURVE BUT THE STEERING WHEEL WOULD NOT TURN. THE STEERING WHEEL FELT LOCKED, AS I WAS DRIFTING OVER THE CENTER LINE INTO THE ONCOMING TRAFFIC LANE, I QUICKLY HIT THE BRAKE TO SLOW THE CAR, AND PROPER STEERING RESUMED. EVEN THE SHORT TERM LOSS OF STEERING CAN AND WILL RESULT IN AN ACCIDENT, INJURY, OR DEATH. A SAFETY RECALL NEEDS TO BE CONSIDERED ON THESE VEHICLES WITH ELECTRIC POWER STEERING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372187December 23, 2010SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THE "SERVICE BRAKE SYSTEM" LIGHT CAME ON. ABS LIGHT ALSO CAME ON AND THE BRAKE PEDAL DID NOT RESPOND NORMALLY AND CAR PULLED HARD TO THE LEFT WHEN BRAKING. WHEN CAN WAS TURNED OFF AND BACK ON THE ABS LIGHT WAS OFF BUT THE PROBLEM HAS RECURRED 2 MORE TIMES. CAR WAS TAKEN TO THE DEALERSHIP AND WAS DIAGNOSED WITH FAULTY MASTER BRAKE CYLINDER SENSOR. *LN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372264December 23, 2010SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 5 MPH THE BRAKES FAILED. THE BRAKE PEDAL EXTENDED TO THE FLOOR WITHOUT STOPPING THE VEHICLE. THE VEHICLE CRASHED INTO A SNOW BANK. THERE WAS NO DAMAGED TO THE CONTACT OR THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPAIRED THE BRAKE HOSES AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 114,120.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372075December 22, 2010VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS SITTING IDLE WITH THE BRAKES DEPRESSED. AS HE REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE REAR OF THE VEHICLE AHEAD OF HIM. THE VEHICLE WAS TOWED TO THE DEALER AND WAS SCHEDULE TO BE REPAIRED. THE CONTACT WAS TOLD THAT THE BODY DAMAGE WOULD HAVE TO BE REPAIRED BEFORE THE VEHICLE COULD BE INSPECTED FOR INTERNAL FAILURES. THE CONTACT AND A PASSENGER WERE REPORTED INJURED. A POLICE REPORT WAS AVAILABLE. STATED THAT THE TRANSMISSION WAS INSPECTED FIVE TIMES PRIOR IN REGARDS TO THE FAILURE PRIOR TO THE CRASH. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V222000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THERE WERE NO FURTHER REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 22,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0