Ford Escape Complaints

29,499 consumer complaints on file.

#10426759September 22, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE UNEXPECTEDLY ACCELERATED WITH AN INCREASE IN THE ENGINE RPMS. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IDLE AIR CONTROL VALVE WAS REPLACED. ONE DAY AFTER THE REPAIR WAS PERFORMED THE IDENTICAL FAILURE RECURRED WITHOUT WARNING. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426663September 21, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL SQUEAKING NOISE. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE THE DEALER NOTICED THE FRONT STABILIZER LINK WAS FRACTURED. THE DEALER REPLACED BOTH LINKS. THE CONTACT WAS UNAWARE OF WHAT HAD CAUSED THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 53,339.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426293September 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING AT 60 MPH UP THE HILL AND WAS TRYING TO PASS A VEHICLE. I TRIED TO INCREASE THE SPEED TO 70 MPH AND THERE WAS SUDDEN SHIFT OF GEARS; IT WENT FROM HIGH TO LOW AND THEN HIGH AGAIN. I FELT SUDDEN JERK AND THE POWERTRAIN LIGHT CAME ON. THIS THING HAPPENED ONCE MORE AFTER THAT INCIDENT. I TOOK MY VEHICLE TO THE DEALER AND IT HAS BEEN THERE FOR LAST 4 DAYS. THE LATEST I WAS INFORMED IS THAT, THEY WILL REPLACE IT. THE REASON I AM WRITING THIS IS THAT, THIS IS NOT ONE SPORADIC ISSUE. I KNOW AT LEAST 2 PERSONS WHO HAD THE SAME ISSUE WITH 2009 ESCAPES. FORTUNATELY FOR ME, THE TRANSMISSION DID NOT DIE, BUT FOR THEM, IT DIED ON THE FREEWAYS. NOT A VERY SAFE SITUATION TO BE IN. THANKS FOR READING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425891September 17, 2011
VISIBILITY
THE REAR WINDOW EXPLODED WHILE THE VEHICLE WAS AT REST, AFTER UNLOADING GROCERIES FROM THE REAR. THE GLASS HATCH WAS SUCCESSFULLY CLOSED BUT THEN SHATTERED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425465September 14, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THREE OF THE WINDOWS ON THE VEHICLE DROPPED DOWN INTO THE DOOR PANEL ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE WINDOW REGULATORS ON TWO OF THE WINDOWS. THE THIRD WINDOW NEEDED TO BE FULLY REPLACED. A COMPLAINT WAS FILED WITH THE MANUFACTURER, WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425242September 13, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING AT HIGHWAY SPEEDS FOR ABOUT 20 MINUTES, THE GASOLINE ENGINE DIED AND A WARNING LIGHT CAME ON SAYING TO PULL OFF THE ROAD SAFELY. THERE WAS NO OTHER WARNING LIGHT (NO HIGH TEMPERATURE WARNING). I DROVE SLOWLY ON ELECTRICAL ENGINE POWER UNTIL THERE WAS A SAFE PLACE TO PULL OFF THE ROAD. AFTER A FEW MINUTES PARKED THERE WITH THE CAR TURNED OFF, I TRIED TO START THE CAR AGAIN. IT STARTED AND I WAS ABLE TO DRIVE HOME. I TOOK THE CAR TO A DEALER AND HE COULD SEE NO REPORTS IN THE COMPUTER AND NO EVIDENT CAUSE FOR THE ENGINE TO FAIL. HE SAID TO WATCH THE TEMPERATURE GAUGE. HOWEVER, THERE IS NOT A CONSTANT TEMPERATURE GAUGE - IT ONLY COMES UP ON THE SCREEN WHEN THERE IS A PROBLEM (AND IT DID NOT COME UP WHEN THE ENGINE FAILED). A WEEK LATER, AGAIN ON A LONGER DRIVE (MORE THAN 20 MINUTES) AT HIGHWAY SPEEDS, THE CAR STALLED AND I WAS FORCED TO PULL OVER. THE DANGER OF PULLING OVER ON A MULTILANE FREEWAY IS VERY SCARY. OVER THE NEXT 30 MINUTES, I RE-STARTED THE CAR AND PULLED BACK INTO TRAFFIC, ONLY TO HAVE THE GAS ENGINE DIE 5 MORE TIMES. EVENTUALLY I WAS ABLE TO GET HOME AND TAKE THE ESCAPE IN TO A FORD DEALERSHIP. THE DEALERSHIP IMMEDIATELY DIAGNOSED IT AS A FAILURE OF THE COOLANT PUMP AND REPLACED IT FOR $500. THE MILEAGE OF MY CAR WAS ABOUT 53,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424452September 9, 2011
ELECTRICAL SYSTEM
ON 7/17/2011 WHILE DRIVING FROM EDEN PRAIRIE, MN TO HOME IN HASTINGS, MN WHILE STOPPED AT A TRAFFIC SIGNAL I, ALONG WITH MY WIFE AND GRANDDAUGHTER, SMELLED A ODOR LIKE BURNING PLASTIC. I PULLED INTO A NEARBY PARKING LOT AND WE GOT OUT OF THE VEHICLE AND I INVESTIGATED THE ODOR. I WAS ABLE TO DETERMINE THAT THE ODOR WAS ORIGINATING FROM THE DASH PANEL. WITHOUT DISMANTLING ANYTHING I WAS UNABLE TO DETERMINE THE EXACT CAUSE OF THE ODOR, WHICH BY THIS TIME WAS DISSIPATING. RESTARTING THE VEHICLE RESULTED IN NO RE-OCCURRENCE OF THE ODOR AND WE CONTINUED TOWARDS HOME. LATER AFTER STOPPING AT A STORE AND RESUMING OUT TRIP I WAS UNABLE TO DISCERN AIR FLOW FROM THE AIR VENTS ALTHOUGH THE FAN CONTROL WAS SET TO 2. NO AIRFLOW WAS APPARENT UNTIL THE FAN CONTROL WAS SET TO 4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424483September 9, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION FUEL WAS LEAKING THROUGH THE COOLING SYSTEM. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THE LEAKAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION COOLING SYSTEM. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THE VEHICLE WAS NOT COVERED UNDER ANY RECALLS. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 59,500. UPDATED 10/04/11*LJ UPDATED 3/30/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424369September 8, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION COOLER FITTING FRACTURED, CAUSING TRANSMISSION FLUID TO LEAK. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE ENTIRE TRANSMISSION CONDENSER. THE CONTACT HAD NOT DRIVEN THE VEHICLE SINCE THE REPAIR. THE FAILURE MILEAGE WAS 57,550. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424395September 8, 2011
SERVICE BRAKES, HYDRAULIC
ABS LIGHT AND BRAKE LIGHT WENT ON HEARD A BEEP AND HAD NO BRAKES WHAT SO EVER . I EVENTUALLY STOPPED BY ENTERING THE CAR IN TO NEUTRAL AND HITTING THE EMERGENCY BRAKE. TURNED THE CAR OFF AND WHEN I TURNED ON AGAIN IT WENT AWAY, MY MECHANIC SAYS ITS GOING TO COST $1000 MASTER CYLINDER NEEDS TO BE REPLACED. THANKS FORD FOR YOUR ASUPPORT WITH THIS OBVIOUS ISSUE YOU NEED TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424052September 7, 2011
POWER TRAIN
2006 FORD ESCAPE LIMITED O/D LIGHT BEGAN TO FLASH WHILE ON INTERSTATE. TOOK EXIT RAMP FROM INTERSTATE, SUV CAME TO STOP AT STOP LIGHT, UNABLE TO DRIVE FORWARD AFTER STOP AT RED LIGHT. ESCAPE HAD TO BE TOWED. MECHANIC STATED TRANSMISSION FAILURE-WOULD NEED REPAIR/REBUILD. FORD NEEDS TO RECALL-$3000 REPAIR AT ONLY 64,000 MILES!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424171September 7, 2011
SERVICE BRAKES, HYDRAULIC
PURCHASED 2005 FORD ESCAPE IN MARCH 2007 WITH ABOUT 80K MILES. WITHIN THE MONTH, THE ABS LIGHT BEGAN TO INTERMITTENTLY COME ON. IT IS NOW SEPTEMBER 2011 AND THE PROBLEM STILL OCCURS AND HAS NOT BEEN SOLVED. HAD OBD II DIAGNOSTIC CODES TESTED. NO CODES FOUND WHILE LIGHT IS ON OR OFF. MANUALLY TURNING OFF THE LIGHT IS ONLY TEMPORARY. THERE ARE NO PHYSICAL PROBLEMS WITH THE BRAKES. FORD SHOULD HAVE THIS RECALLED. PLEASE NOTE THAT WHEN ABS LIGHT IS ON, THERE IS CLICKING THAT CAN BE HEARD AND FELT THROUGH THE BRAKE PEDAL WHILE BRAKING. THE VEHICLE IS SLOW TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423824September 6, 2011
VEHICLE SPEED CONTROL
MY 2006 FORD ESCAPE GAS PEDAL GOT STUCK IN MY NEIGHBORHOOD 9 TIMES IN ONE DAY. THIS HAS HAPPENED NUMEROUS TIMES BUT IT IS USUALLY WHEN IT'S COLD. THIS IS THE FIRST TIME IT HAS HAPPENED WAS IN THE SUMMER. THIS INDICATES TO ME THAT SITUATION IS GETTING WORSE. THERE IS NO WARNING. ONE TIME I WAS LEAVING MY NEIGHBORHOOD ONTO HIGHWAY WHEN THE GAS PEDAL PRESSED ONLY ENOUGH TO GET ME INTO HIGHWAY AT THE BOTTOM OF A HILL. LUCKILY, I WAS ABLE TO COAST TO THE SIDE OF RODE. THERE ARE OTHERS HAVING THE SAME PROBLEM AND IT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423847September 6, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 25 MPH, THE LOW SUB FRAME ON THE PASSENGER SIDE SEPARATED FROM THE VEHICLE AND THE CONTACT LOST CONTROL OF THE VEHICLE. A LOCAL MECHANIC DIAGNOSED THAT THE SUB FRAME FAILED DUE TO RUST. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423957September 6, 2011
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
MY GAS PEDAL BEGAN TO STICK BACK AROUND THE 1ST OF OCTOBER 2010 WHEN THE WEATHER BEGAN TO COOL. IT HAPPENED EVERY NOW AND THEN, AT THAT TIME. AS THE WINTER PROGRESSED THE GAS PEDAL WOULD STICK MORE OFTEN, UNTIL THE CAR WARMED. I CALLED A LOCAL FORD DEALERSHIP TO INQUIRE IF THEY HAD ANY RECALLS ON THE GAS PEDAL STICKING AND I WAS TOLD NO. IT HAS BEEN VERY HOT IN TEXAS SO I HAVE HAD LITTLE PROBLEMS. THIS DATE 9-6-2011 WAS THE FIRST COOL MORNING IN A LONG TIME AND IMMEDIATELY MY PEDAL STUCK AS SOON AS I BACKED OUT OF MY DRIVEWAY. I WAS STUCK IN THE MIDDLE OF THE STREET AND THE PEDAL WOULD NOT BULGE. I GOT OUT OF THE CAR AND TRIED TO LIFT THE PEDAL UP, HOPING TO GET IT TO WORK. I KEPT PUSHING ON THE PEDAL AND I WAS FINALLY ABLE TO MOVE THE CAR. WHEN I STOP AT THE RED LIGHT I HAVE TO START PUSHING QUICKLY SO I WON'T GET HIT FROM BEHIND. THIS IS VERY SCARY AND SERIOUS. AFTER SOME RESEARCH I FOUND THAT OTHER OWNERS OF THE 2006 ESCAPE SUFFERED WITH THE SAME PROBLEMS. I AM HOPEFUL I WILL MAKE IT HOME FROM WORK TO TRY TO GET SOME HELP. FORD NEEDS TO LOOK MORE CLOSELY AT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424009September 6, 2011
ENGINE AND ENGINE COOLING
CATALYTIC CONVERTERS AND FLEX PIPE THE CATALYTIC CONVERTERS HAVE BEEN DIAGNOSED AS HAVING SIGNIFICANT RESTRICTION TO CAUSE DRAMATIC POWER LOSS TO THE VEHICLE WHILE DRIVING. THIS CONDITION CAUSES ABNORMAL BACK PRESSURES IN THE EXHAUST SYSTEM WHICH ALSO CAUSES MULTIPLE MISFIRES AND SETS THE CHECK ENGINE LIGHT. THE FLEX PIPE IS ALSO DEFECTIVE AND LEAKS. I HAVE OWNED MANY FORD VEHICLES THROUGH THE YEARS. ONE WAS A 1994 LINCOLN TOWN CAR WITH OVER 400,000 MILES. ANOTHER WAS A 1998 TOWN CAR WITH OVER 200,000 MILES. NEVER ONCE DID I HAVE TO REPLACE ANYTHING ON THE EXHAUST SYSTEM,ESPECIALLY CATALYTIC CONVERTERS (THE MOST EXPENSIVE PART IN THE SYSTEM). THIS IS UNACCEPTABLE AND A RECALL NEEDS TO BE INITIATED TO RESOLVE THIS. NOT ONLY IS THIS A SAFETY AND MORAL ISSUE BUT AN ENVIRONMENTAL ON AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423811September 5, 2011
STRUCTURE:BODY
PAINT OF FORD ESCAPE 2003 PEELING ON THE FRONT. THERE ARE TWO LARGE SPOTS ABOUT 1 SQUARE FOOT EACH. I HAVE CALLED FORD IN GREENVILLE, SC FEW TIMES BUT TO NO AVAIL. THIS PROBLEM STARTED ABOUT 4 YEARS AGO WITH TWO 3/8 OF AN INCH SIZE FLAKES. THE SUV HAS BEEN GARAGED AND HAS BEEN TAKEN GOOD CARE OF HOWEVER NOW THE PAINT IS FLAKING WITH SECTIONS AT A TIME. I HAVE RESEARCHED AND HAVE SEEN THE EXACT SAME MODEL WITH THE SAME PROBLEM. AT ONE POINT I HAVE ATTEMPTED TO ENTER ANOTHER FORD ESCAPE ASSUMING IT WAS MY CAR BECAUSE OF THE SIMILARITY WITH THE PAINT. THERE ARE SEVERAL DISCUSSIONS ABOUT THIS PROBLEM: HTTP://WWW.EDMUNDS.COM/FORD/ESCAPE/2003/CONSUMER-DISCUSSIONS.HTML MY CONCERN IS THAT FORD HAS FAILED TO REMEDIATE THIS ISSUE WITH ITS ACTIVE CUSTOMER BASE AND I BELIEVE IT SHOULD BE NOTED AS GROSS NEGLIGENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423017September 2, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD ESCAPE LIMITED 2004 PROBLEM WITH AUTOMATIC TRANSMISSION, DON'T WORK VIN:[XXX]. I BOUGHT IN MARCH 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423119September 2, 2011
STRUCTURE:BODY
LIFT GATE GLASS HINGE BOLT CORRODED AND FELL APART LEAVING REAR GLASS HANGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422884September 1, 2011
LATCHES/LOCKS/LINKAGES
I HAVE A 2005 FORD ESCAPE. WITHIN 12 HOURS BOTH MY REAR DOORS' LATCHES BROKE. THE CAR HAS BEEN WELL TAKEN CARE OF, REGULAR MAINTENANCE, NO ACCIDENT, ETC. OCCURRED TO MAKE THIS HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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