Ford Escape Complaints

29,499 consumer complaints on file.

#10461721June 14, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING AT APPROX 25 MPH AND THE VEHICLE STARTED TO MAKE A WHINING NOISE. THE VEHICLE THEN ACCELERATED BY IT SELF. IT WAS TAKEN OUT OF GEAR TO STOP THE VEHICLE FROM CRASHING. THE VEHICLE WAS TOWED TO REPAIR FACILITY. THEY DETERMINED THAT THE A PART IN THE TRANSMISSION FAILED AND THEN CAUSING FAILURE OF THE WHOLE UNIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461757June 14, 2012
STRUCTURE:BODY:TRUNK LID
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS TRYING TO OPEN THE TRUNK BY ENGAGING THE KEY ALARM BUT THE TRUNK WOULD NOT OPEN. THE TRUNK ALSO COULD NOT BE OPENED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THEY NEEDED TO REPLACE THE TRUNK LATCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,100 AND THE CURRENT MILEAGE WAS 43,000. . UPDATED 07/27/12 *BF THE CONSUMER STATED THAT DEALER WANTED TO CHARGER 24,500 TO REPAIR THE MOTOR AND 125.00 TO EVALUATE. THE CONSUMER FEELS THIS IS TOO EXPENSIVE. UPDATED 08/02/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461788June 14, 2012
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THE VEHICLE MADE A LOUD NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE FAILURE WAS LOCATED AT THE PASSENGER REAR WELL AREA, WHICH WAS SEVERELY CORRODED AND CAUSED THE BOLTS AND STRUTS TO CORRODED AND SEPARATE FROM THE WELL. THE CONTACT STATED THAT THE FRONT AND REAR WHEEL BEARINGS WERE REPLACED BUT WAS UNAWARE IF THE REPLACEMENT WAS DUE TO CORROSION. THE VEHICLE WELL WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 161,000. UPDATED 07/27/12 *BF UPDATED 08/02/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461794June 14, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED THE PEDAL HAD FALLEN INTO THE FLOOR BOARD. THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461803June 14, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
AS I DROVE MY FORD ESCAPE 2005 DOWN A HILL THE BRAKE LINE ON THE PASSENGER SIDE RUPTURED, CAUSING THE BRAKE FLUID TO LEAK WHICH QUICKLY RESULTED IN NO BRAKING ABILITY. I MANAGED TO STOP MY CAR BY DOWN SHIFTING INTO FIRST GEAR AND USING THE EMERGENCY BRAKE. I WAS NOT ABLE TO CONTROL THE CAR BEFORE GOING THROUGH A STOP SIGN, FORTUNATELY, NO CARS OR PEDESTRIANS WERE IN THE WAY. THE MECHANIC WHO FIXED THE PROBLEM REPLACED THE BRAKE LINE ON BOTH THE DRIVER AND PASSENGER SIDES, AS THE DRIVER SIDE BRAKE LINE WAS CLOSE TO RUPTURING, TOO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461415June 13, 2012
SERVICE BRAKES
ABS CONSTANT ACTIVATION, THEN ABS SYSTEM OFF. FOUND A CRACKED TONE RING ON DRIVER SIDE FR WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461420June 13, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
I HAVE A 2006 FORD ESCAPE. MY CAR ALARM STARTED GOING OFF ON IT'S OWN FOR A FEW DAYS. THEN THE CAR "AJAR DOOR" LIGHT CAME ON WHILE I WAS DRIVING FROM A DOCTORS APPOINTMENT. SO I TOOK THE CAR INTO A FORD DEALERSHIP TO GET THE PROBLEM INSPECTED. I WAS TOLD THAT THERE WAS A RIGHT REAR DOOR FAULT. SO I ASKED HIM TO EXPLAIN. THE TECH SAID THAT FORD HAD REDESIGNED THE REAR DOOR LATCH AND THAT IT REQUIRES A NEW CABLE WHICH WILL COST ME $404.00 TO REPLACE. NEEDLESS TO SAY MY JAW HIT THE FLOOR, BECAUSE THAT WAS JUST ONE DOOR. APPARENTLY, AFTER SEARCHING ONLINE FOR A CHEAPER SOLUTION, I CAME ACROSS SO MANY COMPLAINTS OF THE SAME PROBLEM SINCE 2001. EVIDENTLY FORD HAVE NOT SOLVE THE PROBLEM. IT'S A SAFETY HAZARD. IF THE REAR DOOR LATCH IS LIKELY TO GO BAD THEN IT'S JEOPARDIZING THE SAFETY OF THE CHILDREN THAT'S REQUIRED TO SIT IN THE BACK SEAT. IT PROBABLY WOULD BE SO BAD IF IT WERE CHEAPER TO REPLACE, BUT $404.00 IS RIDICULOUSLY HIGH. IF THEY KNEW THAT THEY HAD TO REDESIGN THE LATCHES A RECALL SHOULD HAVE BEEN MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461431June 13, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT WAS DRIVING 30 MPH AND DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY AND THE VEHICLE WOULD NOT SLOW DOWN COMPLETELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY INFORMED THE CONTACT THAT ABS TONE RING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD FILE A REPORT. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461644June 13, 2012
SERVICE BRAKES
I WAS IN ON RECALL 11S24 , AND MY BRAKE FLUID WAS LEAKING ONTO MY ABS RELAY BOX, BUT I STILL HAVE A PROBLEM WITH THE ABS BECAUSE THE HYDRAULIC PUMP MOTOR IS ALSO FAILED. THE FORD DEALER. SAID IT WOULD COST $800 TO FIX THIS PART ON THE ABS SYSTEM! THEY SAID THE RECALL WOULD NOT COVER THIS PART ON THE ABS? THE LEAKING BRAKE FLUID ALSO DAMAGED MY HYDRAULIC PUMP MOTOR AND THIS SHOULD ALSO BE REPAIRED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461385June 12, 2012
VEHICLE SPEED CONTROL
TO: FORD MOTOR COMPANY FROM: OWNERS DATE: 6/8/2012 PURPOSE: 2001 FORD ESCAPE ACCIDENT SUMMARY (ACCELERATOR PEDAL MALFUNCTION) DEAR FORD MOTOR COMPANY, THIS LETTER IS TO FORMALLY DOCUMENT AND NOTIFY THE FORD MOTOR COMPANY OF AN AUTOMOBILE ACCIDENT WHICH OCCURRED AS A RESULT OF AN ACCELERATOR PEDAL MALFUNCTION ON A 2001 FORD ESCAPE XLT. ACCIDENT SUMMARY: ON FRIDAY JUNE 8, 2012 AT APPROXIMATELY 1:35 PM THE ACCELERATOR PEDAL ON OUR 2001 FORD ESCAPE XLT MALFUNCTIONED WHEN IT AUTOMATICALLY ENGAGED, STUCK, AND ACCELERATED BEYOND DRIVERS DESIRED SPEED. THE DRIVER REMOVED HER FOOT FROM THE ACCELERATOR AND TAPPED THE BRAKE PEDAL WITH NO RESPONSE. THE DRIVER THEN FULLY APPLIED THE BRAKE PEDAL WITH BOTH FEET WITH NO EFFECT. THE DRIVER THEN FULLY ENGAGED THE EMERGENCY BRAKE PROVIDING SOME SPEED REDUCTION, BUT THE ENGINE CONTINUED TO FORCE THE VEHICLE FORWARD. THE DRIVER STEERED THE VEHICLE ONTO CURBS AND OBJECTS TRYING TO FIND A WAY TO SLOWDOWN THE VEHICLE. THE DRIVER, HAVING TO MAKE A QUICK AND TIMELY DECISION TO STOP THE VEHICLE AND PROTECT HERSELF AND PASSENGERS FROM HARM, SERVED INTO A CONCRETE OVERPASS EMBANKMENT IN ORDER TO BRING THE VEHICLE TO A STOP AND AVOID A POTENTIALLY MORE SEVERE ACCIDENT INVOLVING MULTIPLE PARTIES IN A HIGHLY POPULATED LOCATION. THE FRONT OF THE VEHICLE WAS HEAVILY DAMAGED (PUSHED BACK INTO THE ENGINE COMPARTMENT) AND BOTH AIRBAGS WERE FULLY DEPLOYED. THE DRIVER AND PASSENGERS, WHILE ALL WEARING SEATBELTS, SUSTAINED INJURIES FROM THE ACCIDENT AND WERE EVALUATED AND TREATED AT AN EMERGENCY ROOM. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10461189June 11, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT NOTICED THAT TRANSMISSION FUEL WAS LEAKING ONTO THE DRIVEWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS CONTACTED AND THEY ADVISED THAT THERE WERE NOT ANY RECALLS ON THE TRANSMISSION. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 62,972.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461261June 11, 2012
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TRAVELING ON FREEWAY AT APPROXIMATELY 70 MPH. WITHOUT WARNING, ENGINE COMPLETELY SHUT DOWN. CHIME SOUNDED AND WARNING MESSAGE APPEARED ON DASHBOARD SAYING "STOP SAFELY NOW." RED TRIANGLE WITH EXCLAMATION POINT IN CENTER APPEARED ON DASH. I WAS INFORMED BY FORD SERVICE DEPARTMENT DURING REPAIRS THAT THIS IS A KNOWN FAILURE PROBLEM AS RELATED IN FORD TSB 09-18-6, AFFECTING SIMILAR VEHICLES UP TO 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461270June 11, 2012
SERVICE BRAKES
HAD TO PAY FOR THE REPLACEMENT TONE RING ON 06-11-2011 AND NOW ITS BROKE AGAIN. I THINK FORD SHOULD HAVE A RECALL FOR THIS FOR SAFETY REASONS AND NOT BE CHARGING THE CUSTOMER FOR THESE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461120June 10, 2012
STRUCTURE:BODY:DOOR
THE PASSENGER SIDE DOOR BECAME STUCK IN THE LOCK POTION AND YOU CAN NO LONGER OPEN THAT DOOR AT ALL. YOU CAN'T UNLOCK THE ETHER. THE DOOR DOES NOT OPEN FROM INSIDE, OR OUTSIDE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461018June 8, 2012
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THE AIR BAGS LIGHT ILLUMINATES AND THERE WAS A CONSTANT BEEPING SOUND IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND THERE WAS A CODE#B1869 STATING THE WIRING HARNESS FOR THE DRIVER AND PASSENGER SEATS AND BODY HARNESSES NEEDED TO BE REPLACED. THIS WOULD BE AN EXPENSE OF $686 TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460744June 6, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 40-50 MPH WHEN THE VEHICLE LOST ACCELERATION. THE VEHICLE THEN IDLED AND WOULD NOT ACCELERATE OVER 15 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS APPROXIMATELY 2,800 UPDATED 7/9/12 *CN THE DEALER DETERMINED THE PROBLEM WAS A FAULTY ELECTRONIC THROTTLE BODY. UPDATED 07/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461520June 6, 2012
STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY, AIR BAGS, SUSPENSION:REAR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ELECTRICAL SYSTEM:WIRING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
SUBMISSION FROM RE FORD ESCAPE 2001 SAFETY RECALL NOTICE 11S24 *TGW THE CONSUMER RECEIVED A RECALL NOTICE IN JAN 2012. THE NOTICE INDICATED SHE WOULD BE INFORMED WHEN THE PARTS REQUIRED TO COMPLETE THE SAFETY RECALL WOULD BECOME AVAILABLE, WHICH WOULDN'T BE UNTIL THE SECOND QUARTER. THE VEHICLE CAUGHT ON FIRE WHILE PARKED, WHICH WAS PRIOR TO THE RECALL, BUT WAS QUICKLY EXTINGUISHED. SHORTLY AFTER THE FIRE, THE VEHICLE WAS REPAIRED. SEVERAL MONTHS LATER, THE CONSUMER WAS PARTLY COMPENSATED BY FORD IN THE FORM OF A CHECK FOR $1900 ACCOMPANIED BY A DOCUMENT WHICH STATED BY ACCEPTING THE COMPENSATION, SHE WOULD ALSO BE SIGNING OFF ON ANY OTHER CLAIMS. THE CONSUMER ALSO STATED THE CATALYTIC CONVERTER, EXHAUST MANIFOLD, MASTER CYLINDER, WIRING HARNESS, ABS, BRAKE LINE BOOSTER, POWER STEERING RACK AND PINION, TIE RODS, INTAKE MANIFOLD AS WELL AS THE AIR BAG WERE ALL REPLACED. THE STEERING COLUMN WOULD FREEZE, THE REAR PASSENGER DOOR HANDLE FELL OFF, RENDERING THE DOOR UNSTABLE, THE COOLANT LIGHT ILLUMINATED, THE OIL PAN NEEDED TO BE REPLACED, THE AIR CONDITION STOPPED WORKING AND THE REAR SHOCK WERE LEAKING. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10460847June 6, 2012
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT HE STARTED THE VEHICLE AND IT WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE. SEVERAL YEARS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ACKNOWLEDGED THAT THERE WAS A RETAINER CLIP THAT COULD REMEDY THE DEFECT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 11,152 AND THE CURRENT MILEAGE WAS 57,000. UPDATED 07/06/12 *BF THE CONSUMER STATED WHEN HE RETURNED TO HIS VEHICLE, HE DISCOVERED THE ACCELERATOR PEDAL WAS LOOSE AND ALL THE WAY TO THE FLOOR. THERE WAS NO RESISTANCE THAT INDICATED THE ACCELERATOR WAS CONNECTED. THE DEALER REPLACED THE ACCELERATOR CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460618June 5, 2012
ENGINE AND ENGINE COOLING
SINCE 2010, WHEN I'VE DRIVEN MY CAR ON THE HIGHWAY THE STOP SAFELY LIGHT COMES ON. IT STOPS RIGHT IN TRAFFIC WITHIN MINUTES, LEAVING ME KNOW TIME TO PULL OFF. I'VE TAKEN THE CAR TO THE DEALER AND HAD ALL KINDS OF WORK COMPLETED FROM BRAKES TO TUNEUP, THEN IT STARTS AGAIN. THIS WEEK WAS THE WORK, JUNE 3, 2012 THE CAR STOPPED ON A MAJOR HIGHWAY IN CHICAGO AND I WAS REALLY SCARED FOR MY LIFE AS OTHER CARS HAD TO PULL ON THEIR BRAKES. I HAVE BEEN TO SEVERAL DEALERS TO TELL ME THAT NOTHING WAS WRONG SINCE 2012, WHILE OTHERS TELL ME ONCE WE FIX THE BRAKES, THE FUEL FILTER, ETC THEN THE LIGHT WILL STAY OFF, I'VE HAD NO SUCH LUCK. I INVESTED A LOT OF MONEY FOR THIS CAR ONLY TO BE SCARED TO DRIVE IT. I'M A MOM OF FOUR CHILDREN AND I HAVE NOT RECEIVED ANY HELP FROM FORD. I KEEP GETTING FIX THIS OR THAT ONLY TO HAVE THE SAME LIGHT COME ON AND BE STOPPED AGAIN, TIME AFTER TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460491June 5, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 11S24 CONCERNING DANGER OF VEHICLE CATCHING FIRE *TGW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 07V156000 . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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