Ford Escape Complaints

29,499 consumer complaints on file.

#10468289July 30, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE BEING UTILIZED DURING RAINY WEATHER WHEN THEY SUDDENLY BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468296July 30, 2012
ENGINE, VEHICLE SPEED CONTROL
I HAD BEEN TRAVELING IN A CONSTRUCTION ZONE SO I HAD MY CRUISE CONTROL SET SOMEWHERE NEAR 35 OR 40MPH. THE CONSTRUCTION ZONE CLEARED UP AND I RETURNED TO NORMAL SPEED BUT LEFT THE CRUISE CONTROL ON. I ACCELERATED ON MY OWN TO ABOUT 70MPH. A MINUTE LATER THE GAS PEDAL LEFT MY FOOT AND WENT TO THE FLOOR ACCELERATING THE VEHICLE. ONCE AT ABOUT 80MPH THE PEDAL LET GO AND SLAPPED THE BOTTOM OF MY FOOT (WHICH WAS STILL IN THE POSITION IT WAS IN AT DOING 70MPH. THE GAS PEDAL (ON IT'S OWN) MOVED TO THE FLOOR AND SLAPPED MY FOOT ABOUT 6 TIMES BEFORE I TURNED OFF THE CRUISE CONTROL. AND AGAIN, THE CRUISE CONTROL SPEED WAS SET AT ABOUT 40MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468285July 30, 2012
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
AT 65 MPH ON HWY 5 IN LOS ANGELES THE VEHICLE DIED AND THE " STOP SAFELY NOW" MESSAGE CAME ON. FORTUNATELY, I WAS ABLE TO SAFELY GET FROM THE 3RD LANE TO THE SHOULDER. AFTER PUTTING THE CAR IN PARK AND TURNING OFF THE KEY I WAS ABLE TO RESTART AND CONTINUE. ABOUT 15 MILES LATER IT DID THE SAME THING AGAIN WITH THE SAME MESSAGE. AGAIN ABLE TO SAFELY PULL OFF THE FREEWAY AND AFTER PUTTING IT IN PARK TURNED THE KEY OFF AND BACK ON AND WAS AGAIN ON MY WAY. BOTH TIMES THE CRUISE CONTROL WAS ON SO AFTER THAT I DID NOT USE THE CRUISE AND HAVE NOT HAD ANOTHER OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468307July 30, 2012
VEHICLE SPEED CONTROL
I HAD JUST STEPPED DOWN ON THE ACCELERATOR (HARDER THAN USUAL) TO PASS TWO SEMI'S. THE THROTTLE STUCK IN FULL SPEED. I WAS ABLE TO STOP BY TURNING THE KEY OFF AND PULLING OFF TO THE SHOULDER. AFTER CALLING THE FORD DEALER AT ALBERT LEA MINNESOTA HE SUGGESTED THAT I LOOK AROUND IN THE ARE WHERE THE RUBBER AIR INTAKE IS AND IF POSSIBLE TAKE THE RUBBER INTAKE OFF AND FEEL AROUND INSIDE. WHILE DOING THAT I COULD SEE THAT THE SHAFT AT THE END OF THE CRUISE CABLE HAD JAMMED UP AGAINST THE ENGINE COVER AND LOCKED UP AT FULL SPEED. I WAS ABLE TO FORCE IT BACK INTO DRIVABLE POSITION AND CALLED THE ALBERT LEA DEALER TO TELL THEM WHAT THE ISSUE WAS. THEN I STOPPED AT THE FORD DEALER IN ROCHESTER MINNESOTA TO TAKE A LOOK AT TELL ME IF THE CAR WAS SAFE. THEY TOOK THE ENGINE COVER OFF AND TOLD ME IT WAS GOOD TO DRIVE. LATER I TOOK IT TO MY REGULAR MECHANIC AND HE TOOK IT ONE STEP FARTHER BY DISCONNECTING THE CRUISE FROM THE THROTTLE CONTROL SHAFT. I WILL BE INSISTING THAT FORD DO THE FIX TO RAISE THE ENGINE COVER AND REPLACE THE CRUISE CONTROL AS THE CABLE FOR THE CRUISE IS BENT NEAR THROTTLE CONTROL END. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468333July 30, 2012
FUEL/PROPULSION SYSTEM
WHEN THE TEMPERATURE OUTSIDE IS BELOW 32 DEGREES, THE GAS PEDAL STICKS. THIS OCCURS WHEN YOU ATTEMPT TO ACCELERATE. THIS IS DANGEROUS IF YOU ARE PULLING OUT INTO TRAFFIC. ONCE THE PEDAL STICKS, SOMETIMES IF YOU STOMP ON IT, IT WILL RELEASE. THEY HAVE RECALLED 2001-2004 ESCAPE FOR THIS ISSUE. FORD IS NOT ACKNOWLEDGING THIS ISSUE FOR THE 2007 ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468351July 30, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED A PUDDLE OF TRANSMISSION FLUID UNDERNEATH. THE VEHICLE WAS NOT INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468353July 30, 2012
AIR BAGS
AIR BAG LIGHT FLASHING RED, CODE 47, CONNECTORS REPLACED LIGHT STILL ILLUMINATED. DEALER COST ESTIMATE $400+ DOLLARS AND NO WARRANTY. UNABLE TO FIX DUE TO COST WITH NO WARRANTY. REAL SAFETY CONCERN AIR BAG WILL NOT DEPLOY IN CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468355July 30, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
WHILE DRIVING ON THE HIGHWAY DURING A LONG TRIP (9 HOURS) A TRIANGULAR WARNING LIGHT FLASHED ON: STOP SAFELY NOW, AND THE CAR DECELERATED QUICKLY AS THOUGH THE ENGINE HAD ABRUPTLY STOPPED, BARELY ALLOWING TIME TO PULL OFF ROAD. FORTUNATELY, THERE WAS A SHOULDER AT THAT SPOT ON THE HIGHWAY. THERE IS NO WAY TO SAFELY STOP A CAR THIS SUDDENLY THAT IS TRAVELING ON A HIGHWAY! AFTER READING THE MANUAL WHICH DIRECTED DRIVER TO WAIT A BIT AND THEN RESTART CAR, THE DRIVER DID SO AND EVERYTHING SEEMED FINE UNTIL IT HAPPENED AGAIN, TWICE, ON THE HIGHWAY AGAIN AFTER DRIVING FOR ONLY 2 HOURS. PLEASE; JUST BECAUSE THERE WASN'T A CRASH, INJURY, FIRE, OR DEATH DOES NOT MEAN THIS IS "SAFE ENOUGH." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468145July 29, 2012
STEERING, ENGINE, ELECTRICAL SYSTEM
WAS ON AN ACCESS ROAD ONTO INTERSTATE 4 IN TAMPA, CAR COMPLETELY SHUT DOWN AND I WAS ABLE TO BARELY STEER IT TO THE SIDE OF THE ROAD, SINCE IT WAS A LARGE OVERPASS I HAD MORE THAN TYPICAL ROOM TO GET THE CAR STOPPED. LATER I WAS TOLD BY THE FORD DEALERSHIP THAT COILS WERE DAMAGED AND PCM COMPUTER WENT OUT. I CHECKED CARCOMPLAINTS.COM AND I FOUND NUMEROUS COMPLAINTS FOR THIS SAME ISSUE WITH COST TO FIX IT FROM $1300 TO $2700. EVIDENTLY FORD IS AWARE OF THIS TOTAL ENGINE SHUT DOWN PROBLEM THAT IS CAUSED BY A COMPUTER FAILURE. IN MOST CASES PEOPLE ARE DRIVING THE CAR AND IT COMPLETELY STALLS WITH LITTLE OR NO WARNING AND MINIMAL MANEUVERABILITY. I WAS FORTUNATE IT HAPPENED ON THE OVERPASS AND NOT ON THE BUSY INTERSTATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468060July 28, 2012
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
VEHICLE WAS APPROACHING INTERSECTION W/ STOP SIGN. VEHICLE WOULD NOT SLOW. DRIVER REPORTED 'NO BRAKES'. BRAKES, DISKS, WERE REPLACED 5 WEEKS PRIOR AND WERE APPARENTLY IN WORKING ORDER. SUSPICION THAT THROTTLE MAY HAVE STUCK OPEN, RESULTING IN INABILITY TO SLOW WITH BRAKES. VEHICLE WAS IN FRONTAL, T-BONE CRASH, TWO VEHICLES TOTAL LOSS WITH INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10468062July 28, 2012
SERVICE BRAKES
HAD LIGHT WARNING OF BRAKE FAILURE. INVESTIGATION DISCOVERED BROKEN RING WITH TEETH ON FRONT AXLE THAT SENSES WHEEL ROTATION. PART IS CALLED "TONE RING" FORD PART #7L8Z-2C182-B. THIS CAUSES A FAILURE OF THE ABS AND TRACTION CONTROL SYSTEM. INTERNET SEARCH SHOWED THIS AS A VERY COMMON PROBLEM WITH ALL YEAR FORD ESCAPES AND IS A VERY BAD DESIGN. THIS $32 PART CAUSES A $300 PARTS AND LABOR COST SINCE RECOMMENDED FIX IS TO REPLACE A PERFECTLY GOOD AXLE. IT APPEARS TO BE CAUSED BY EXPANSION AND CONTRACTION OF THE RING AND RUST BETWEEN THE AXLE AND THE PRESSED ON RING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467929July 27, 2012
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE THROTTLE BEGAN TO STICK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE BOTTLE ASSEMBLY CARBURETOR THROTTLE AND A GASKET WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86, 919 AND THE CURRENT MILEAGE WAS 90,094. UPDATED 08/28/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467940July 27, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKES WERE EXHIBITING FAILURES AND THE VEHICLE WOULD JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCOVERED THAT THE BRAKE LINES WERE FRACTURED AND WOULD NEED REPLACING. THE DEALER REPLACED THE BRAKES, ROTORS, BRAKE PEDAL AND THE BRAKE LINES. THE VEHICLE CONTINUED EXHIBITING BRAKING ISSUES AFTER THE REPAIR. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), AND 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER DENIED THE RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467951July 27, 2012
VEHICLE SPEED CONTROL
WHILE BACKING UP OUT OF GARAGE, THE GAS PEDAL STUCK. WHEN COLDER OUT, I HAVE TO FORCEFULLY ACCELERATOR FROM AN IDLE OR PARKED POSITION. I HAVE NEARLY REARENDED PEOPLE NUMEROUS TIMES AT STOP SIGNS, ETC., AS THE CAR LUNGES ONCE THE ACCELERATOR ACTUALLY DOES GO. IT'S GOING TO CAUSE AN ACCIDENT, HAVING TO JAM ON THE PEDAL THAT HARD TO GET IT TO GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467968July 27, 2012
SERVICE BRAKES
BRAKE TONE RINGS CRACK AND CAUSE ABS TO NOT FUNCTION PROPERLY. VERY COMMON PROBLEM ON FORD ESCAPES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467959July 27, 2012
VEHICLE SPEED CONTROL
AS I WAS ACCELERATING TO GET ON THE FREEWAY I FELT MY CAR ACCELERATE BEYOND THE SPEED IN WHICH I WAS APPLYING PRESSURE. I IMMEDIATELY REMOVED MY FOOT FROM THE PEDAL BUT THE PEDAL REMAINED ALL THE WAY ON THE FLOOR BOARD. I TRIED BRAKING BUT THE BRAKE PEDAL APPLIED NO STOPPING FORCE. I EXITED THE FREEWAY NOT KNOWING WHAT WAS AHEAD IN TERMS OF INNOCENT BYSTANDERS AND TRAFFIC. NOT KNOWING HOW TO PROCEED I BEGAN STANDING ON THE BRAKE WITH BOTH FEET AND LIFTING THE EMERGENCY BRAKE. MY CAR CONTINUED TO GAIN SPEED AND SHOWED NO SIGNS OF SLOWING DOWN. I DROVE THE RIGHT SIDE OF MY VEHICLE DOWN SOME CONCRETE CONSTRUCTION BARRIERS ON THE FEEDER IN HOPES THAT IT WOULD SLOW THE VEHICLE BUT OUR SPEED WAS SO GREAT AT THIS POINT WE WERE BOUNCING OFF AND I WAS AFRAID WE WOULD CAUSE A MORE HORRIFIC ACCIDENT BY BEING THROWN BACK ON TO THE FREEWAY. I MADE IT THROUGH AN INTERSECTION NARROWLY MISSING A TRUCK DRIVING THROUGH. I GOT ON TO THE OTHER SIDE OF THE CONCRETE BARRIERS AT THE INTERSECTION AND BEGAN DRIVING ON THE DIRT ROAD UNDER CONSTRUCTION. SEARCHING FOR SOMETHING TO CRASHED INTO TO STOP MY VEHICLE AS EACH PASSING SECOND OUR SPEED INCREASED, I LOCATED A TELEPHONE POLE AND CRASHED INTO IT WITH MY TWO SMALL CHILDREN, MY MOTHER AND MYSELF IN THE VEHICLE. I AM UNSURE IF THE VEHICLE CAUGHT FIRE BUT THERE WERE BYSTANDERS WOULD CAME WITH A FIRE EXTINGUISHER AND SPRAYED MY ENGINE. I AM ALSO UNSURE OF THE SPEED OF THE VEHICLE AT THE POINT OF IMPACT. THE LAST TIME I LOOKED IT WAS AROUND 60 MILES PER HOUR WHEN I WAS ENTERING THE FREEWAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10467978July 27, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE BRAKING, THE VEHICLE SUDDENLY SURGED FORWARD. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OR TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467996July 27, 2012
VEHICLE SPEED CONTROL
ENTERING THE INTERSTATE, I SPED UP TO MERGE, BUT COULD NOT PUSH ACCELERATOR PEDAL TO EVEN GET OUT OF OVERDRIVE. (MAKING THINGS WORSE, THE MERGE WAS FROM THE LEFT.) PEDAL WAS FULL DOWN. AFTER DODGING GO HOME TRAFFIC, I LIMPED TO RIGHT HAND LANE AND GOT OFF AT NEXT FORD DEALERSHIP. SERVICE REP AND I LOOKED AT THE DEPRESSION MADE IN THE PLASTIC HOUSING TO THE STEERING COLUMN, WHERE PEDAL HARDWARE HAD INDENTED IT. SERVICE SAID ENGINE APPEARED TO BE OPERATING OK; HE TESTED IT BY REVVING THE ENGINE IN THE GARAGE. HE REMARKED THE VISIBLE SYMPTOM WAS THE PEDAL BEING SO LOW THERE'S NO ROOM FOR TRAVEL. I CONTINUED ON 150 MILES BACK HOME AND CALLED FORD TO LOOK AT THE "SPEED CONTROL MALFUNCTION" ISSUE. VEHICLE APPEARS TO ACCELERATE OK WITH CRUISE CONTROL; THE PEDAL IS SITTING SO LOW THERE'S NO TRAVEL TO ACCELERATE. THIS COULD HAVE BEEN SERIOUSLY DANGEROUS - MERGING IN METRO TRAFFIC IS NO GAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468017July 27, 2012
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
IN COLD WEATHER FOR THE FIRST 2 OR 3 STOPS THE GAS PEDAL WOULD NOT MASH DOWN. IT STUCK UP. IT WOULD BE OK AFTER THAT. NEVER A PROBLEM IN SUMMER. FORD CHECKED IT AND COULD NOT FIND A PROBLEM. I CONTACTED FORD AND THEY DID NOT HAVE AN ANSWER TO THE PROBLEM. I FELT LIKE I WAS NOT THE ONLY ONE WITH THIS PROBLEM. FINALLY IN APRIL OF THIS YEAR IT STUCK AND I HAD TO HAVE THE THROTTLE REPLACED, A $383.79 COST TO ME. I CONTACTED FORD AND TOLD THEM I THOUGHT THEY SHOULD PAY FOR THE REPAIR SINCE IT WAS A SAFETY ISSUE. THEY EVIDENTIALLY THOUGHT NOT BECAUSE THEY WOULD NOT TAKE CARE OF IT. WHEN YOU STOP AND START OFF AND THE PEDAL STICKS AND YOU ARE IN THE MIDDLE OF AN INTERSECTION AND YOUR CAR WON'T MOVE, THAT IS A SAFETY ISSUE. MY SON WAS DRIVING IN TEXAS AND STOPPED BEHIND ANOTHER CAR AT A RED LIGHT AND STARTED TO EASE UP WHEN THE PEDAL STUCK. HE PATTED IT A TIME OR TWO AND IT JERKED FORWARD AND ALMOST HIT THE CAR IN FRONT OF US. THIS HAPPENED THE WHOLE TIME I HAD THE CAR UNTIL APRIL OF THIS YEAR AND AFTER 2 OR 3 STOPS, WHEN IT WARMED UP, IT WAS OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468020July 27, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE VEHICLE LUNGED BACKWARDS. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MORE THAN TEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THEY WOULD NEED TO UPDATE THE POWER CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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