Ford Escape Complaints

29,499 consumer complaints on file.

#10519355June 11, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM
DRIVING ON HIGHWAY, AT 65 MPH. CAR LOSES POWER AND HAVE TO COST TO A STOP. VERY DANGEROUS SITUATIONS TRYING TO CROSS 4 LANES OF TRAFFIC TO GET TO SHOULDER OF HIGHWAY AND STOP SAFELY. THIS HAPPENED ONCE ON 4/26/13, TOOK TO DEALERSHIP, THEY SAID NOTHING WRONG. CONTINUED TO DRIVE UNTIL HAPPENED AGAIN. HAPPENED ON 5/30 AND 5/31 REPEATEDLY UNTIL GOT THE VEHICLE TO A REPAIR SHOP. REPAIR SHOP HAS HAD THE VEHICLE FOR 10 DAYS DUE TO PART NOT AVAILABLE. PART IS NOT AVAILABLE BECAUSE THIS IS A RECURRING PROBLEM FOR FORD AND THESE VEHICLES. THIS IS A VERY SERIOUS SAFETY ISSUE AND NEEDS TO BE RECALLED! PLEASE DO SOMETHING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519372June 11, 2013
VEHICLE SPEED CONTROL
WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 70 MPH ALL OF A SUDDEN I HAD NO THROTTLE CONTROL ALL I WAS DOING WAS COASTING ON THE MOMENTUM THAT I HAD AT THAT MOMENT. I HAPPENED TO COAST INTO A GAS STATION HAD TO GET THE CAR TOWED TO A LOCAL DEALER. THIS WAS NOT COVERED BY WARRANTY ON MONDAY SO I HAD TO PAY ALMOST $500 FOR THE REPAIRS. HAD THIS HAPPEN ON A BUSY INTERSTATE IT COULD'VE BEEN A LOT WORSE THAN IT WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515945June 10, 2013
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, ENGINE
LOST POWER WHILE DRIVING, APPLIED PRESSURE TO THE ACCELERATOR AND NOTHING.AFTER A YEAR OF INTERMITTENT PROBLEMS WITH THIS I TOOK IT INTO FORD DEALERSHIP AND THEY DIAGNOSED A FAULTY THROTTLE BODY....TROUBLE CODE P 2111 .DIAGNOSTIC TROUBLE CODES (DTC) P2111, THROTTLE BODY STUCK OPEN. ITS COST ME US$275. I THINK FORD MUST BE ASSUME THE COST BECAUSE IS CAR FAILURE FROM FABRIC. LET ME KNOW ABOUT THE RECALL FOR THE NHTSA ACTION NUMBER : DP12006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515950June 10, 2013
ENGINE, FUEL SYSTEM, GASOLINE
DRIVING ON THE HIGHWAY. THE WRENCH LIGHT COMES ON. I PRESS THE GAS PEDAL AND THERE IS NOTHING. THE ENGINE IS STILL RUNNING BUT GIVING IT GAS WILL NOT HELP IT TO MOVE. I PUT MY HAZARDS ON AND PULL OFF ROAD. I SHUT THE CAR OFF AND RESTART. THIS WORKS BUT THE ENGINE LIGHT COMES ON. NOW IT JUST SHUTS DOWN SPORADICALLY. I CANNOT BE SURE WHEN OR WHERE IT WILL HAPPEN. TOOK IT TO THE DEALER (TOWN AND COUNTRY FORD) AND I AM WAITING FOR A REPLACEMENT THROTTLE BODY. I CONTACTED FORD MOTOR COMPANY WHERE I HAVE MY LOAN AND THEY SAID EVEN IF THE PART IS DEFECTIVE IT IS NOT COVERED UNDER ANY WARRANTIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515958June 10, 2013
FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN THE STREET AND LOST POWER. THE THROTTLE WASN'T WORKING PROPERLY. TOOK THE ESCAPE TO FORD WHERE OTHER SIMILAR VEHICLES HAVE SAME PROBLEM WITH THROTTLE BODY. I HAVE BEEN WAITING ON THE PART FOR OVER A WEEK AND FORD SAYS THERE IS NO RECALL OR WARRANTY FOR THIS ALTHOUGH IT'S HAPPENING TO SO MANY PEOPLE. I'M HAVING TO RENT A CAR THIS WHOLE TIME WAITING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515959June 10, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
AT OR ABOUT 2:30PM ON SUNDAY, JUNE 9, 2013, THE IDENTIFIED VEHICLE WAS BEING OPERATED ON A LIMITED-ACCESS STATE HIGHWAY AT OR AROUND THE POSTED SPEED LIMIT OF 70 MPH. THE VEHICLE TOOK AN EXIT RAMP ONTO THE FRONTAGE ROAD AND DECELERATED TO POSTED SPEED LIMIT OF 50 MPH. WITHOUT WARNING OR ANY PRIOR INDICATION, THE VEHICLE ENTERED THE FORD-DEFINED "LIMP HOME MODE," WHICH INCLUDED A LOSS OF ENGINE POWER (GOVERNED TO APPROXIMATED 900 RPM IN SECOND GEAR), AND THE VEHICLE EXPERIENCED RAPID DECELERATION TO APPROXIMATELY 10 MPH ON THE HIGH-SPEED THREE-LANE ROADWAY WITH MEDIUM TO MEDIUM-HEAVY TRAFFIC. UPON PULLING THE VEHICLE TO SAFETY IN A PARKING LOT, THE VEHICLE EXPERIENCED ROUGH IDLING AND THE DASHBOARD ILLUMINATED A "THROTTLE CONTROL/POWER TRAIN FAULT" WARNING LIGHT. UPON CYCLING THE ENGINE OFF AND ON, ENGINE IGNITION TOOK LONGER THAN TYPICAL TO START BY SEVERAL SECONDS, BUT APPEARED TO OTHERWISE FUNCTION PROPERLY. UPON RE-ENTERING THE ROADWAY, AN EXPERIENCE SIMILAR TO THAT DESCRIBED ABOVE OCCURRED AFTER SHIFTING TO THIRD GEAR. AFTER-MARKET DIAGNOSTIC COMPUTER INDICATES THE VEHICLE HAS A P2112, "THROTTLE ACTUATOR CONTROL STUCK CLOSED," CODE. ENGINE WAS CYCLED AND ENTRY TO ROADWAY WAS ATTEMPTED AGAIN; SIMILAR EPISODE OCCURRED WHEN SHIFTING TO THIRD GEAR. VEHICLE WAS TOWED TO A FORD DEALERSHIP FOR SERVICE, WHICH IS PENDING AT THE TIME OF THIS REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515968June 10, 2013
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
DRIVING THE CAR WE START TO EXCEL AND THE CAR SHUTS DOWN DUE TO THE THROTTLE BODY NOT FUNCTIONING RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515961June 10, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE REAR WHEEL WELL WHERE THE SHOCK IS LOCATED THE WHOLE FRAME PANEL IS CRACKED, IT WAS COVERED UP FROM A PREVIOUS OWNER OR COMPANY. THE CAR DEALERSHIP I'M PURCHASING FROM WOULD NOT TAKE RESPONSIBILITY FOR IT AND I EXPLAINED THE HAZARD IN ME DRIVING OR KEEPING THE VEHICLE AND I TOOK IT TO SEVERAL BODY SHOPS AND WAS TOLD IT HAPPENS WITH THESE VEHICLES FREQUENTLY AND ONE SHOP HAD ALREADY DONE 3 OF THE SAME AREAS. THERE IS NO RECALL OR INFORMATION ABOUT THE VEHICLES ISSUES BUT THIS IS A DANGER TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516004June 10, 2013
POWER TRAIN
VEHICLE LOST POWER IN DRIVE AND DECELERATED. FORD SERVICE DIAGNOSED FAILURE OF THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516025June 10, 2013
ENGINE
CAR DECELERATED AND WRENCH SIGN CAME ON. HAD TO PUT CAR IN PARK TO GET IT TO RESTART. KEPT LOSING POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516032June 10, 2013
POWER TRAIN, ENGINE
I WAS DRIVING 70MPH DOWN THE INTERSTATE AND I LOST ALL POWER AND MY WRENCH LIGHT CAME ON. I COASTED TO THE SIDE OF THE ROAD PUT IT IN PARK AND IT STARTED RIGHT UP AND LIGHT WENT OFF. TODAY I COULD FEEL IT LOSING POWER I WENT TO DEALERSHIP AND THEY SAID THEY COULD NOT HELP ME IF I DIDN'T PAY THE $85 TO PUT ON COMPUTER. I TOLD THEM MY CAR HAD DONE THE EXACT SAME THING THAT OTHERS HAD REPORTED AND IT WAS THEIR THROTTLE BODY. ON MY WAY TO WORK I COULD FEEL IS LUGGING BUT SO FAR TODAY IT HASN'T STOPPED. VERY DANGEROUS DUE TO THE FACT THE I HAVE SEVERAL CHILDREN IN MY ESCAPE DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516022June 10, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AS THE BATTERY AND MIL CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PARTS WHERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 44,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516034June 10, 2013
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR CONDITIONING UNIT STOPPED FAILED AND WOULD NOT BLOW COLD AIR. THE CONDENSER ALSO ACTIVATED AND DEACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING UNIT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO COVER ONE THIRD OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516063June 10, 2013
FUEL/PROPULSION SYSTEM
I WAS CRUISING AT HIGHWAY SPEEDS WHEN THE CAR BEGAN SLOWING DESPITE NO CHANGE IN GAS PEDAL PRESSURE. ADDITIONAL GAS DID NOT RESULT IN THE CAR MAINTAINING SPEED OR SPEEDING UP. I COASTED TO THE SIDE OF THE HIGHWAY AND TURNED THE CAR OFF. I RESTARTED THE CAR AND WAS ABLE TO ACCELERATE TO HIGHWAY SPEEDS. ABOUT A MILE LATER, THE SAME THING HAPPENED. I CALLED A TOW TRUCK AND THE CAR WAS TAKEN TO A LOCAL FORD DEALER. THE MECHANIC INFORMED ME THAT THE PROBLEM IS A BAD THROTTLE BODY AND THAT A NUMBER OF FORDS HAVE THE PROBLEM BUT THERE IS NO RECALL. IT IS SUCH A PROBLEM THAT A REPLACEMENT PART IS ON BACK-ORDERED AND THE DEALER IS UNABLE TO TELL ME WHEN IT WILL BE IN SO THAT THE CAR CAN BE MADE SAFE TO OPERATE. THE POTENTIAL SAFETY ISSUE OF A FAILURE WHILE DRIVING, AND THE WIDESPREAD NATURE OF THE PROBLEM SUGGEST FORD SHOULD BE MORE PROACTIVELY ADDRESSING THIS AND RECALLING CARS LIKE MINE BEFORE INCIDENTS ARISE WHILE OPERATING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516086June 10, 2013
VEHICLE SPEED CONTROL, ENGINE
THIS IS THE 2ND TIME I HAVE TAKEN MY 2010 FORD ESCAPE IN FOR LOSING ACCELERATION, STALLING. THE ENGINE STILL RUNS BUT I AM UNABLE TO ACCELERATE. THE CAR BASICALLY WON'T RUN, BUT WILL START UP AGAIN. THIS IS A MAJOR HAZARD IF THIS WERE TO HAPPEN ON THE FREEWAY, OR WITH A HIGHER SPEED. IT GENERALLY HAPPENS AROUND 30 MILES PER HOUR. BACK IN DECEMBER, 2012 I TOOK IT IN TO BILL BROWN FORD AND THEY COULD NOT FIGURE OUT THE PROBLEM, AND RETURNED THE CAR TO ME, SAYING IT DIDN'T HAPPEN TO THEM. AFTER EXPERIENCING THE PROBLEM ON A DAILY BASIS ALL LAST WEEK I TOOK IT IN TODAY TO BIL BROWN FORD ON PLYMOUTH RD IN LIVONIA, MI. THEY TOLD ME BECAUSE I NO LONGER HAVE A WARRANTY ANYTHING THEY DO FIND I WILL HAVE TO PAY FOR. IT SEEMS LIKE WITH A SAFETY CONCERN LIKE THIS THEY WOULD FIX IT FREE OF CHARGE. SOMEONE COULD VERY WELL RUN INTO ME FROM BEHIND WHEN I LOSE ACCELERATION AND CANNOT RUN THE CAR. PLEASE I HOPE YOU CAN HELP AND HELP OTHERS EXPERIENCING THIS PROBLEM. I HOPE THEY ARE ABLE TO DIAGNOSE THE PROBLEM TODAY AND WON'T CHARGE ME FOR IT. I DIDN'T DO ANYTHING TO THIS CAR. IT IS NOT NORMAL WEAR AND TEAR. IT SHOULD BE FIXED BY FORD BEFORE A CRASH HAPPENS. ALSO OF NOTATION IN CASE THIS HELPS I USED REGULAR GAS ONLY FROM DECEMBER, (AFTER THIS HAPPENED THE FIRST TIME), UNTIL LAST WEEK WHEN GAS PRICES WENT UP I SWITCHED TO E-85. WONDERING IF THIS MIGHT BE THE PROBLEM? I TRIED TO RUN THE GAS TANK DOWN BEFORE FILLING UP WITH REGULAR UNLEADED THIS WEEK AS I HEARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516094June 10, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD IDLE ROUGHLY AND DURING INCLEMENT WEATHER, THE VEHICLE WOULD SHAKE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING 55 MPH. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THE ENGINE COIL WAS DEFECTIVE, CAUSING THE COMPUTER TO FAIL. AS A RESULT, THE ENGINE COIL WAS REPLACED. A SECOND COIL WAS FOUND TO BE DEFECTIVE AFTER THE REPAIR. THE MECHANIC STATED THAT ALL OF THE ENGINE COILS NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE ENGINE COILS. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516110June 10, 2013
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE BEGAN TO OPERATE ROUGHLY. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC FOR INSPECTION WHERE THEY STATED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516130June 10, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
5/17 WHILE STARTING FROM A RED LIGHT STOPPED, THE VEHICLE ACCELERATED BUT SUDDENLY LOST ACCELERATION. WRENCH LIGHT CAME ON. I WAS ABLE TO MOVE THE VEHICLE TO A PARKING LOT AND CALL FOR A TOW. THE TECHNICIAN SAID THE ISSUE WAS WITH THE FUEL LINE AND I HAD MY VEHICLE BACK. 6/7 SIMILAR DECELERATION HAPPENED AND THIS TIME THE VEHICLE STARTING KNOCKING A LOT AT LOW SPEEDS. WRENCH AND ENGINE LIGHT CAME ONE. AFTER TURNING OFF AND STARTING AGAIN, THE VEHICLE DROVE FINE. I BROUGHT IT HOME AND ONE MONDAY (6/10) STARTED IT AGAIN TO TAKE IT TO THE DEALER. THE VEHICLE DROVE FINE FOR HALF A MILE BEFORE EXHIBITING THE SAME BEHAVIOR OR DECELERATION AND FREQUENT KNOCKING. I PULLED THE VEHICLE OVER AND CALLED THE TOW. I HAVE BEEN TOLD BY THE MECHANIC THAT THE THROTTLE BODY NEEDS REPLACING AND IT IS BACK ORDERED NATIONALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516144June 10, 2013
VEHICLE SPEED CONTROL
I BOUGHT OUR CAR BRAND NEW ON APRIL OF 2010. ON 06/08/13 (3PM) WE WERE IN TURNPIKE RUNNING 70 MPH WHEN SUDDENLY THE CAR SLOWLY LOST SPEED EVENTUALLY WE STOPPED ON THE SIDE AND AT THE SAME TIME THE ENGINE LIGHTS SYMBOL CAME ON. WE TURN IT BACK ON AND DROVE APPROX 10 MILES AND IT HAPPENED AGAIN. EVERYTIME THE ENGINE TURNED OFF WE CAN ALWAYS TURN IT BACK ON AND DRIVE FEW MILES. WE DECIDED, FOR US TO AT LEAST GET HOME (6PM) WE HAVE TO DRIVE ON CITY LIMIT 45 MPH, AND IT NEVER GAME US A PROBLEM. BECAUSE ON THOSE INCIDENTS ON THE SAME DAY WE DECIDED TO SEND OUR CAR THE NEXT DAY TO THE FORD SERVICE CENTER. AFTER 24 HRS 06/10/13 THEY CALLED THAT IT IS THE THROTTLE BODY THAT THEY NEED TO REPLACE. UNTIL NOW WE ARE STILL WAITING ON THE PARTS AND OF COURSE PAY AN ESTIMATE OF $582. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516156June 10, 2013
ENGINE, POWER TRAIN
I WAS DRIVING AT 45 MPH WHEN THE VEHICLE SHUDDERED AND LOST POWER. IT BEGAN COASTING AND I HAD NO RESPONSE FROM THE GAS PEDAL. I PULLED THE VEHICLE OVER AND PUT IT IN PARK. I REALIZED IT WAS STILL RUNNING, JUST VERY ROUGHLY. I SHUT THE VEHICLE OFF AND RESTARTED IT, AFTER WHICH IT DROVE FINE. SINCE THEN, IT HAS HAPPENED BETWEEN 5-6 TIMES IN A 2 WEEK PERIOD. I TOOK THE VEHICLE TO THE DEALER TO BE DIAGNOSED AND THEY TOLD ME I NEEDED A NEW THROTTLE BODY, WHICH IS NOT COVERED UNDER THE POWER-TRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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