Ford Escape Complaints

29,499 consumer complaints on file.

#10519786June 14, 2013
SERVICE BRAKES
DRIVING ABOUT 35 AND THE ABS LIGHT AND ANTI SKID LIGHT CAME ON, WHEN AT SLOW SPEED THE CAR STARTED DOING A CHUGGING AND THEN IT WENT ON BATTERY. IT DID THIS ALL THE WAY HOME. I AM LUCKIER THAN MOST MY MAN IS A MECHANIC AN PUT IT ON THE COMPUTER AND IT STATED WHERE THE PROBLEM WAS. I ALSO LOOKED ONLINE AND SEE HUNDREDS OF PEOPLE COMPLAINING ABOUT THE TONE RING. IN 5 MONTHS MY 16 YEAR OLD WILL BE DRIVING THIS CAR FULL TIME AND NOW I AM REAL CONCERNED FOR HER SAFETY. SOME ONE RECALL THIS TONE RING, PEOPLE ARE LOOSING BRAKES!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519843June 14, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE OVER 2 MPH. THE CONTACT STATED THAT THE FAILURE HAPPENED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER DETERMINED THE THROTTLE BODY NEEDED TO BE REPLACED. THE DEALER STATED THE REPAIR WOULD TAKE 1.5 WEEKS BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR WAS ON BACK ORDER. THE FAILURE AND CURRENT MILEAGES WERE 39,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519853June 14, 2013
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
MY VEHICLE IS A 2010 FORD ESCAPE 6 CYC WITH 4 WD. THIS WAS A NEW VEHICLE PURCHASED IN EARLY 2010 AS IT HAD 4.7 MILES ON IT WHEN PURCHASED AND I PUT MOST OF THOSE MILES ON IT DURING THE TEST DRIVE. WHEN TRAVELING AT HIGHWAY SPEED RECENTLY IN HEAVY TRAFFIC THE VEHICLE SUDDENLY LOST ALL ABILITY TO ACCELERATE. IT WAS AS IF THERE WAS NO GAS PEDAL IN THE VEHICLE AT ALL. NO SHUDDERING, OR CHUGGING AFTER THIS OCCURRED AND ABSOLUTELY NO WARNING AT ALL BEFORE IT OCCURRED. IT WAS EXTREMELY LUCKY THAT NO ONE WAS INJURED AS I ATTEMPTED TO MAKE MY WAY ACROSS 4 LANES OF TRAFFIC TO THE SHOULDER. THE VEHICLE NEVER SHUT OFF WHEN THIS OCCURRED. I THEN TURNED THE VEHICLE OFF, WAITED, AND THEN RESTARTED AND IT SEEMED TO RUN FINE. I TOOK IT TO THE FORD DEALERSHIP WHERE IT WAS PURCHASED TO ASSESS THE SITUATION. I WAS TOLD THE BATTERY WAS BAD WHICH THEY REPLACED. I QUESTIONED AS TO HOW A BATTERY COULD CAUSE THIS TYPE OF PROBLEM AS I UNDERSTAND SOME OF THE VEHICLE MECHANICS AND MY RESEARCH SHOWED THAT IT WAS MORE THAN LIKELY A THROTTLE BODY ISSUE AND I WAS ASSURED THAT BATTERY WAS MOST CERTAINLY THE ISSUE DUE TO THE COMPLEX NATURE OF VEHICLES TODAY AND THEIR ON BOARD COMPUTERS. WHEN THE BATTERY WAS REPLACED MY WIFE PICKED UP THE VEHICLE AND HAD JUST ENTERED THE INTERSTATE WHEN AT HIGHWAY SPEED THE SAME EXACT PROBLEM OCCURRED WHERE AN ACCIDENT WAS ALMOST CAUSED BY HER EFFORTS TO EXIT THE ROAD. AGAIN NO WARNING. WHEN IT WAS RESTARTED IT WAS DRIVEN BACK TO THE DEALERSHIP. TODAY, IT WAS CONFIRMED BY THE FORD DEALERSHIP THAT IN FACT IT WAS THE THROTTLE BODY ISSUE THAT MY RESEARCH HAD SHOW IT TO BE, AND MORE SO, THE PART, WHICH IS SOMEHOW NOT A SAFETY RECALLED ITEM BY THE NHTSA, IS ON BACK-ORDER BY FORD BECAUSE OF THE SHEAR NUMBER OF THESE PARTS GOING BAD AND NEEDING TO BE REPLACED IN SO MANY VEHICLES. I NOW OWN A VEHICLE THAT CANNOT BE OPERATED SAFELY WITHOUT A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519615June 13, 2013
WHEELS
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR UNRELATED REPAIRS, THE TECHNICIAN STATED THAT THE REAR PASSENGER SIDE INNER WHEEL HOUSE WAS CORRODED. THE TECHNICIAN STATED THAT THE PART NEEDED FOR REPAIR WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519625June 13, 2013
POWER TRAIN
WHILE DRIVING DOWN FREEWAY, MY CAR STARTED TO FEEL LIKE I HAD LET OFF THE GAS. WHEN I PUSHED THE ACCELERATOR, NOTHING HAPPENED. I PULLED THE CAR OVER AND IT WAS SHAKING VIOLENTLY AND GOING ABOUT 5MPH. A LITTLE WRENCH LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE LIGHT WAS GONE AND THE CAR RAN FINE. I CONTINUED HOME AND HAD TO TURN LEFT INTO MY SUBDIVISION. AS I SLOWED DOWN TO TURN, THE SAME THING HAPPENED AND I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND BACK ON. THE DEALERSHIP SAID IT IS THE THROTTLE BODY AND NOT COVERED UNDER MY POWERTRAIN WARRANTY OR ANY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519626June 13, 2013
FUEL/PROPULSION SYSTEM
VEHICLE STALLED SEVERAL TIMES WHILE IN THE PROCESS OF MAKING TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519627June 13, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. ON THE THIRD OCCASION, IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 70,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519630June 13, 2013
ENGINE, POWER TRAIN
I TRAVELED APPROXIMATELY 2.5 MILES WHEN THE CAR STALLED, STOPPED OPERATING AND I HAD NO POWER TO THE DRIVE TRAIN. THE AIR CONDITIONER AND RADIO STILL WORKED SO I STILL HAD ELECTRICAL POWER. I WAS ABLE TO COAST TO A STOP BUT IT WAS DANGEROUS TRAFFIC. I TURNED EVERYTHING OFF AND THE CAR RESTARTED. IT WAS INITIALLY SLUGGISH BUT I TRAVELED THE NEXT 3 MILES HOME. DROVE IT TO DEALERSHIP. DEALER TEST DROVE IT AND IT STALLED AGAIN. DEALER ANALYZED IT AND SAID THE CAR HAD A BAD THROTTLE BODY. NEW PART WILL TAKE A MONTH TO GET AND I CAN'T DRIVE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519637June 13, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE SURGES AND THEN DIES WHEN STOPPING AT A RED LIGHT OR STOP SIGN. VEHICLE WILL INSTANTLY RESTART AFTER PLACING IT IN PARK. AFTER FIRST INCIDENT VEHICLE HAS CONSTANTLY GOTTEN WORSE. DEALER STATED THROTTLE BODY WAS DEFECTIVE AND ORDERED NEW PART WHICH IS ON BACK ORDER. UNABLE TO DRIVE THE CAR SINCE IT IS SUBJECT TO DIE AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519636June 13, 2013
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
VEHICLE SUDDENLY LOST POWER WHILE TRAVELING AT HIGHWAY SPEED. I WAS ABLE TO STEER TO THE SIDE OF THE ROAD AND STOP. VEHICLE RESTARTED AND HAD THE SAME ISSUE TWO MORE TIMES IN A 40 MILE TRIP. VEHICLE HAS CONTINUED TO HAVE THE SAME PROBLEM INTERMITTENTLY BOTH AT SURFACE STREET SPEED AND HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519647June 13, 2013
POWER TRAIN, ELECTRICAL SYSTEM
MY WIFE WAS DRIVING ALONG THE HIGHWAY WHEN SUDDENLY THE THROTTLE STOPPED WORKING, THE ENGINE DID NOT SHUT OFF BUT SHE COULD NOT GIVE THE CAR ANY GAS AND HAD TO PULL OVER. THIS HAS HAPPENED 4 TIMES SINCE THEN WITH THE MOST RECENT BEING TODAY. THERE IS SOMETHING WRONG WITH THE THROTTLE BODY FROM WHAT I'VE READ FROM OTHER 2009 FORD ESCAPE OWNERS. I ALSO UNDERSTAND THAT AN INVESTIGATE WAS/IS BEING DONE INTO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519643June 13, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
DRIVING ON THE INTERSTATE AT 60 MPH, VEHICLE WITHOUT WARNING IS UNABLE TO ACCELERATE WHILE ATTEMPTING TO CHANGE LANES. AGAIN ON 6/12, ACCELERATED FROM A STOP LIGHT, WITHOUT WARNING THE CAR IS UNABLE TO CONTINUE TO ACCELERATE AND STOPS IN THE MIDDLE OF AN INTERSECTION DURING RUSH HOUR TRAFFIC. TURNED CAR OFF, TURNED IT BACK ON AGAIN, WAS ABLE TO GET OUT OF THE INTERSECTION AND PULL OVER TO THE RIGHT HAND LANE BEFORE IT STOPPED ACCELERATING AGAIN. VEHICLE WAS TOWED TO FORD DEALERSHIP THEY FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519661June 13, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
DURING HIGHWAY DRIVING AT APPROXIMATELY 40 MPH THE VEHICLE SUDDENLY LOST ACCELERATION, STALLING, AND THE THROTTLE/POWER TRAIN INDICATOR LIGHT CAME ON. I WAS FORCED TO PULL OVER ON THE SIDE ON THE ROAD, TURN OFF THE VEHICLE AND RESTART. THE CARE DROVE FOR APPROXIMATELY 3 MORE MILES AND THEN THE ISSUE RECURRED. I IMMEDIATELY PROCEEDED TO MY LOCAL DEALERSHIP (DEALERSHIP WHERE VEHICLE WAS PURCHASED). DURING THAT TRIP, THE "CHECK ENGINE" LIGHT CAME ON. I WAS ADVISED BY THE SERVICE TECHNICIAN THAT THIS WAS DUE TO A FAULTY/FAILED THROTTLE BODY BUT THAT THE PARTS WERE ON BACK ORDER INDEFINITELY WITH NO WORD FROM FORD AS TO WHEN THEY WOULD BE AVAILABLE. I WAS ADVISED TO CONTINUE TO DRIVE THE VEHICLE IN ITS CURRENT STATE UNTIL SUCH TIME AS THE PART WAS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519726June 13, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
I WAS TRAVELING AT HIGHWAY SPEED, 60 MPH, WHEN THE ENGINE SUDDENLY LOST POWER AND I HAD TO COAST TO THE SIDE OF THE ROAD. THE WARNING INDICATING A PROBLEM WITH THE THROTTLE CONTROL/POWERTRAIN CAME ON. I TURNED THE MOTOR OFF AND RESTARTED THE ENGINE, THE LIGHT WENT OFF, AND I PROCEEDED TO WORK WITHOUT FURTHER INCIDENT. AFTER RESEARCHING ON THE INTERNET AND TALKING TO MY DEALER, I WAS TOLD IT WAS A DEFECTIVE THROTTLE BODY PART AND IS ON "NATIONAL BACK ORDER" AND WILL BE AT LEAST 2 WEEKS BEFORE THEY CAN GET THE PART IN. ON THE SAME DAY, ON THE DRIVE FROM HOME FROM WORK, THE EXACT SAME PROBLEM HAPPENED, BUT THIS TIME AT ABOUT 35 MPH IN TRAFFIC. FORTUNATELY NO ONE WAS RIGHT ON MY BUMPER AT THE TIME. THERE IS ABSOLUTELY NO WARNING WHEN THIS HAPPENS, IT JUST SUDDENLY LOSES POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519734June 13, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
TWO WEEKS AGO I PUT GAS IN MY ESCAPE AND THE MILEAGE TO E READER DID NOT GO UP AFTER I FINISHED PUMPING THE GAS LIKE IT NORMALLY DOES. SO I PUSHED THE VAPOR RELEASE LOCK IN THE GAS CAP, AND IT WENT UP TO WHERE THE READER SHOULD HAVE BEEN, WHICH IM NOT SURE IF THAT IS VALID TO THE ISSUE I AM HAVING WITH MY ESCAPE BUT I JUST THOUGHT I WOULD INCLUDE THIS JUST IN CASE. ANYWAY, LATER THAT NIGHT ON MY WAY HOME FROM THE GAS STATION IS WHEN I HAD MY FIRST INCIDENT WITH THE GAS PEDAL NOT WORKING. I WAS ACCELERATING UP A SMALL INCLINE AND THEN STARTING LOSING POWER AND SPEED. SO I PULLED OVER AND PUT MY CAR IN PARK AND IT WAS SPUTTERING SO I TURNED MY CAR OFF, WAITED A FEW SECONDS AND TURNED IT BACK ON. WHEN I TURNED IT BACK ON I TRIED TO PUSH THE GAS PEDAL TO SEE IF MY CAR WOULD MOVE AND IT WORKED FINE, AND I HAD NO ISSUES WITH IT UNTIL TODAY. WHICH LIKE I SAID HAS BEEN ABOUT TWO WEEKS SINCE THAT FIRST INCIDENT. THEN THIS MORNING WHEN I WAS ON MY WAY TO WORK, IT HAPPENED AGAIN. I WAS ACCELERATING UP A SMALL INCLINE AND STARTED TO LOSE POWER AND SPEED, SO I PULLED OVER TURNED MY CAR OFF AND IT WORKED, I GOT ABOUT 2 MILES UNTIL IT DID IT AGAIN. SO I JUST PULLED OVER TURNED IT OFF AND BACK ON AND TOOK OFF AGAIN. IT PROBABLY STOPPED WORKING ABOUT 30 MORE TIMES WITHIN A 3 MILE TRIP, AND I FINALLY GAVE UP AND CALLED A TOW TRUCK TO TAKE IT TO MY DEALERSHIP WHERE I PURCHASED THE CAR WHERE THEY THEN TOLD ME THAT IT WAS THE THROTTLE BODY ACTUATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519531June 12, 2013
POWER TRAIN, ENGINE
CAR CUT OFF WHILE DRIVING. FORD DEALER SAID IT IS THE THROTTLE BODY. WILL TAKE 4 TO 5 WEEKS TO RECEIVE THE REPLACEMENT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519542June 12, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE MAKING LEFT HAND TURN VEHICLE ABRUPTLY STALLED, YELLOW WARNING LIGHT SHOWED FAULT WITH POWERTRAIN. VEHICLE WAS TOWED TO DEALER ON 6/10/2013 STILL WAITING FOR THROTTLE BODY ASSEMBLY THREE DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519538June 12, 2013
SUSPENSION
REAR WHEEL WELL AROUND SHOCK MOUNT IS RUSTED OUT. LOUD BANGING CAN BE HEARD FROM INSIDE CAB. OVER TIME THE SHOCK MOUNT MAY BREAK FREE FROM THE BODY OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519556June 12, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
THIS FIRST STARTED SEVERAL WEEKS ONE DAY AFTER FILLING UP MY CAR ALL OF SUDDEN IT WOULD NOT GO. I PULLED OVER BARELY MISSING BEING HIT. I TURNED THE CAR OFF FOR A FEW MINUTES AND IT WOULD START UP AND I COULD GO. THIS DIDN'T HAPPEN AGAIN FOR A COUPLE OF WEEKS. THE NEXT TIME I WAS LOW ON GAS. IT HAPPENED TWO MORE TIMES. I KEPT THINKING I HAD BAD GAS. THEN LAST SATURDAY I WAS OUT SHOPPING AND IT HAPPENED NUMEROUS TIMES. I WAS SO SCARED BY THE TIME I WENT HOME I WAS A NERVOUS WRECK. I CAN'T TELL YOU HOW MANY TIMES I WAS ALMOST HIT. EVEN THE MORNING I TOOK IT INTO THE CAR DEALER IT DIED FOUR TIMES ON THE WAY. MY CAR ACTED JUST LIKE THE SITUATIONS IN YOUR ARTICLE. NOW THE DEALERSHIP AT FORD IS MAKING ME RENT A CAR. I CAN'T DRIVE MINE. FORD IS SAYING THEY DON'T KNOW IF IT IS A WEEK OR A MONTH BEFORE THEY GET THESE PARTS IN. THEY CAN'T FIX MY CAR BECAUSE THERE IS SUCH A BIG BACK ORDER FOR THIS PART. SOMEBODY NEEDS TO GET THESE MOTELS RECALLED AND GET THEM FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519567June 12, 2013
ENGINE
WHEN DRIVING DOWN THE ROAD MY ESCAPE WILL ALL OF A SUDDEN START TO SHUTTER. THE RPM WILL GO DOWN TO 1 AND THEN FLUCTUATE BETWEEN 1 AND 2. THE GAS PEDDLE WILL NOT RESPOND. THE ENGINE LIGHT AND SMALL WRENCH LIGHT APPEAR ON THE DASH. I HAVE TO PULL OFF ON THE SIDE OF THE ROAD AND SHUT IT OFF. SOMETIMES IT WOULD CRANK BACK UP WITH NO MORE PROBLEMS FOR A FEW DAYS OR WEEKS. BUT OTHER TIMES THE CAR WILL ONLY TRAVEL A FEW YARDS BEFORE DOING IT AGAIN. I TOOK IT TO THE FORD DEALERSHIP AND THEY SAID THEY COULDN'T DO ANYTHING WITH A LIGHT ON. FINALLY IT HAPPENED ONE DAY WHEN I WAS CLOSE TO THE DEALERSHIP. THEY RAN A DIAGNOSTIC TEST AND SAID MY THROTTLE BODY WAS DIRTY. THEY CHARGED ME $406 TO "CLEAN" IT. THE NEXT DAY AFTER PULLING INTO THE PARKING LOT WHILE IN PARK IT STARTED DOING THE SHUTTER THING AGAIN. I TOOK IT STRAIGHT BACK AND WITHOUT A LIGHT ON THE DASH THEY COULDN'T TELL ME WHAT WAS WRONG. IT DID THIS 4 MORE TIMES UNTIL MY FIANCE' AND I WERE ON THE INTERSTATE GOING 75 AND IT DID IT AND JERKED SO BADLY WE ALMOST WRECKED. HIS FATHER HAD A DIAGNOSTIC CODE READER TO HOOK UP TO CARS AND THE CODES CAME BACK AS THE THROTTLE BODY DOOR WAS JAMMED OPEN AND THE OTHER CODE SAID IT WAS JAMMED OPEN AT THE SAME TIME? WE TOOK IT BACK TO THE FORD DEALERSHIP AND THEY SAID A TON OF PEOPLE WERE HAVING THE SAME ISSUE BUT TO CLEAN IT AGAIN. WE SAID NO BECAUSE THAT DIDN'T SOLVE THE PROBLEM LAST TIME. INSTEAD WE WANTED TO BUY A NEW THROTTLE BODY. THE DEALER SAID IT IS ON NATIONAL BACK ORDER BECAUSE EVERYONE IS HAVING HUGE PROBLEMS WITH THROTTLE BODY PARTS SO WE WOULD HAVE TO TOUGH IT OUT UNTIL SOME CAME AVAILABLE. LUCKILY MY FIANCE CALLED ANOTHER DEALER WHO HAPPENED TO HAVE ONE THAT THEY EMERGENCY ORDERED FOR SOMEONE ELSE. ONCE WE HAVE THAT ONE INSTALLED WE WILL BE OUT ABOUT 1000 FOR SOMETHING ON A CAR THAT IS NOT OLD AND VERY WELL TAKEN CARE OF. I WILL NEVER BUY FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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