Ford Escape Complaints

29,499 consumer complaints on file.

#10522752July 1, 2013
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ACCELERATED TO MERGE INTO TRAFFIC AND MY 2010 FORD ESCAPE STARTED TO ACT LIKE IT WAS GOING TO STALL WHEN I PRESSED ON THE GAS PEDAL. EVER TIME I TRIED TO ACCELERATE IT FELT LIKE IT WAS "CHOKING" AND WANTED TO STALL. I HAD TO PUT THE VEHICLE IN NEUTRAL AND PRESS ON THE GAS TO KEEP IT FROM STALLING. I HAD MY VEHICLE TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. IN ADDITION TO THE FACT THE THROTTLE BODY NEEDS TO BE REPLACED I AM NOW BEING TOLD THERE IS A NATIONWIDE BACK ORDER ON THE PART AND I WILL NOT GET THE REPAIR COMPLETED FOR 2-3 WEEKS. I AM 1-1/2 MONTHS PASSED WARRANTY WITH ONLY 26,000 MILES AND NEITHER FORD NOR THE DEALERSHIP WILL LOAN ME A VEHICLE WHILE MY CAR SITS AT THE DEALERSHIP NOR WILL THIS EVEN BE CONSIDERED WARRANTY WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522759July 1, 2013
ENGINE, VEHICLE SPEED CONTROL
VEHICLE LOST POWER WHILE DRIVING. THE WRENCH LIGHT CAME ON AND THE THE CAR DIED. THE CHECK ENGINE LIGHT CAME ON AND IT WAS SHOWING CODE P2111 FOR THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522757July 1, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE PRESSING THE ACCELERATOR THE CAR SHUTS OFF AND COMES TO A SLOW STOP. YOUR ARE NOT ABLE TO ACCELERATE. THE WRENCH LIGHT COMES ON FIRST. I STOP THE CAR, TURN IT OFF, WAIT ABOUT 10SEC AND TURN THE CAR BACK ON. IT STARTS FINE. I TRAVEL ABOUT 6 MILES AND THE CAR STOPS AGAIN, THIS TIME JERKING BACK AND FORTH A LITTLE AND THEN THE CHECK ENGINE LIGHT COMES ON. I STOP THE CAR AND FOLLOW THE SAME STEPS ON TURNING IT BACK ON. I AM STILL ABLE TO BREAK AND STEER OFF OF ROADS. HOWEVER, NOT WITH MUCH TIME BEFORE IT COMPLETELY STOPS. I TOOK IT TO ADVANCED AUTO PARTS AND GOT THE VEHICLE DIAGNOSED. THE CODE WAS P2112/THROTTLE ACTUATOR PER THE REPRESENTATIVE. THIS IS HIGHLY DANGEROUS WHEN TRAVELING ON THE HIGHWAY OR ANY BUSY ROADWAY DURING RUSH HOUR TRAFFIC EVERYDAY TO AND FROM WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522536July 1, 2013
ENGINE, FUEL/PROPULSION SYSTEM
WHILE MERGING INTO TRAFFIC ENGINE SHUT DOWN TO LIMP HOME MODE CHECK ENGINE LIGHT WITH P2111 & P2112 CODES INDICATING A THROTTLE BODY POSITION ERROR. CHECKED ALL CONNECTIONS AT PEDAL,PCM, AND THROTTLE BODY TEST DRIVE AGAIN SAME RESULT. CLEANED THROTTLE BODY WITH SENSOR SAFE CLEANER WITH THE SAME RESULT. IMPOSSIBLE TO DRIVE IN TRAFFIC CONTINUOUSLY GOING INTO LIMP HOME. EXTREMELY DANGEROUS AT SPEED AS THERE IS NO INDICATION WHEN IT MAY OCCUR CLOSE CALLS WITH PERSON FOLLOWING IN TRAFFIC.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522567July 1, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE HEARD A LOUD POP. THE CONTACT STOPPED THE VEHICLE AND UPON FURTHER EXAMINATION, NOTICED THAT THE REAR PASSENGER SIDE STRUT MOUNT HAD BECOME DETACHED FROM THE VEHICLE DUE TO CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522569July 1, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND APPROACHING AN ENTRANCE RAMP, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROADWAY. THE ENGINE WAS RESTARTED WITH THE WARNING INDICATOR ILLUMINATED; HOWEVER THE VEHICLE FAILED TO ACCELERATE UPON APPLYING THE ACCELERATOR PEDAL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522579July 1, 2013
VEHICLE SPEED CONTROL
A FEW WEEKS AGO, MY ESCAPE WOULD SLOW DOWN AND OR STOP INTERMITTENTLY FOR NOW REASON. THIS HAPPENED THE FIRST TIME 2 TIMES IN ONE WEEK AND BY TWO WEEK FROM THE FIRST DATE OF OCCURRENCE. IT HAD STARTED TO HAPPEN MORE OFTEN AND OCCURRING THE LAST TIME 3 TIMES THAT DAY. I TOOK IT TO MY FORD DEALERSHIP (JACK MADDEN FORD) IN NORWOOD, MA. I WAS OUTSIDE OF MY WARRANTY SO I WAS TOLD THAT I WOULD HAVE TO PAY ORIGINALLY BUT THEN I WAS CALLED LATER THAT DAY AND TOLD THAT I HAD A FAULTY THROTTLE DRIVE AND THAT IT WOULD BE REPLACED FOR FREE. I WAS NOT TOLD WHY IT WOULD BE REPLACED FOR FREE BUT THAT IT WAS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522578July 1, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE FAILURE RECURRED TWICE WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522609July 1, 2013
FUEL/PROPULSION SYSTEM
ON GOING PROBLEM WITH TRUCK LOSING POWER ON THE HIGHWAY AT SPEEDS UP TO 60MPH THEN NO POWER. FINALLY TRUCK TOTALLY STALLED OUT UNABLE TO KEEP RUNNING. NOW I FOUND OUT THE PART IS NOT UNDER WARRANTY EVEN THOUGH IT IS OBVIOUSLY DEFECTED----------COST----OUT OF POCKET $569.00 PLUS CAR RENTAL------PERFECT!!!!!!! I WILL NEVER OWN ANOTHER FORD---FIX OR REPAIR DAILY!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522627July 1, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 700. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522668July 1, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WAS DRIVING DOWN THE HIGHWAY AT 60 MPH WITH THE CRUISE CONTROL ON. VEHICLE LOST POWER LIKE YOU HAD KICKED THE CRUISE OFF. PUSHED ON THE ACCELERATOR BUT NOTHING HAPPENED. SHUT VEHICLE OFF AND RESTARTED AND IT WORKED FINE. WENT ABOUT A MILE DOWN THE ROAD AND IT DID IT AGAIN. HAD IT TOWED TO A FORD DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY WHICH THEY SAID WOULD COST $300 PLUS THE COST FOR TOWING. THIS WAS DANGEROUS BECAUSE I COULD HAVE BEEN HIT FROM BEHIND WHEN IT SUDDENLY DECELERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522670July 1, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522676July 1, 2013
ENGINE, POWER TRAIN
AS I PULLED OUT OF MY DRIVEWAY MY CAR APPEARED TO STALL. A WRENCH WARNING LIGHT CAME ON AND THE CAR HAD VERY LITTLE POWER. IT FELT AS IF I WAS IN NEUTRAL. I WAS ABLE TO PULL IT IN FRONT OF MY HOUSE AND CALLED A FORD DEALERSHIP WHO HAD IT TOWED. THE PROBLEM IS THE THROTTLE BODY BUT THE PART IS ON BACK ORDER. I WAS TOLD THAT THERE ARE 8,000 REQUESTS FOR THE PART BUT IT IS CURRENTLY NOT BEING PRODUCED SO THE WAIT COULD BE MONTHS OR LONGER. I WAS TOLD THAT I WOULD HAVE TO PICK UP MY CAR AND DRIVE IT AS IS, AS A REPLACEMENT CAR WAS NOT AVAILABLE. I ASKED IF IT WAS POSSIBLE TO GET THE PART THREW A DIFFERENT COMPANY AND WAS ADVISED THAT THE PART CANNOT BE FOUND ANYWHERE BUT I MAY BE ABLE TO GET A USED ONE FROM A WRECKED CAR. WHEN I PICKED UP MY CAR AND DROVE IT HOME IT STALLED TWICE. I DID AS I WAS ADVISED BY FORD, I TURNED OFF THE CAR, WAITED A FEW MINUTES AND THEN RESTARTED THE CAR. THIS WORKED BOTH TIMES BUT IS NOT A VERY SAFE WAY TO DRIVE. FORTUNATELY I HAD SOMEONE FOLLOWING ME AND WE BOTH HAD OUR HAZARDS ON AS THE CARS BEHIND US WERE NOT HAPPY WHEN I HAD TO STOP IN THE MIDDLE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522683July 1, 2013
VEHICLE SPEED CONTROL
ON MULTIPLE OCCASIONS MY 2010 FORD ESCAPE HAS STALLED. THE FIRST COUPLE OF TIMES IT WOULD TURN OFF WHILE I WAS AT A RED LIGHT OR AT A STOP SIGN, IT THEN STARTED TURNING OFF WHILE I WAS IN ACTIVE DRIVING. MULTIPLE TIMES WHILE I WAS ON THE HIGHWAY. THE VEHICLE DIAGNOSIS RESULTED DEFECTS WITH THE THROTTLE BODY PARTICULARLY PART 9E926 - BODY ASY-AIR CHARGE. THE WARRANTY DOCUMENTATION STATES THE PART IS NOT A COVERED REPAIRED IN MY STATE HOWEVER IT IS COVERED IN CALIFORNIA UP TO 7 YEARS OR 70,000 MILES. THE PART REQUIRED IS CURRENTLY ON NATIONAL BACKORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522455June 30, 2013
POWER TRAIN, SERVICE BRAKES
WHEN VEHICLE IS AT A STOP WITH THE BRAKES APPLIED AT EITHER A RED LIGHT, STOP SIGN, OR TRAFFIC, THE CAR JERKS TO MOVE FORWARD. THIS DOES NOT HAPPEN ALL THE TIME, IT HAS BEEN DOING THIS SINCE THE BEGINNING OF THE YEAR. FORD DEALERSHIP REPLACED AN ABS RING THAT WAS CRACKED. THEY SAID, THIS IS CAUSING THE VEHICLE TO MOVE FORWARD BECAUSE THE ABS IS TRYING TO ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522462June 30, 2013
ELECTRICAL SYSTEM, ENGINE
WE BOUGHT THE SUV USED AT A CHEVROLET DEALERSHIP IN. JUNE 2010,AND IN OCTOBER WE STARTED HAVING ISSUES. THE VEHICLE WOULDN'T START. WE HAD IT TOWED TO A FORD DEALERSHIP WHERE THEY HAD IT FOR 10 DAYS AND COULDN'T. FIND A PROBLEM. WE DROVE IT FOR APPROXIMATELY 7 MONTHS, 14,000 MILES THEN IT HAPPENED AGAIN ...WE HAD IT TOWED TO ANOTHER GARAGE, AND THEY HAD IT A COUPLE OF DAYS WITH NO PROBLEMS FOUND.IN JUNE 2012 IT WOULDN'T. START AGAIN. THIS TIME IT RESTATED AFTER 40 MINUTES. IT WENT INTO A SAFE MODE, WHERE I DROVE IT HOME AT 5 MPH. WAITED 30 MINUTES UNHOOKED THE BATTERY CABLES WAITED 15 MINUTES AND HOOKED THEM BACK UP,,AND IT STARTED AND RAN FINE FOR A FEW DAYS THEN STARTED DYING WHILE DRIVING AT ANY SPEED. TOOK IT TO AUTO ZONE TO READ ANY CODES...NONE WERE IDENTIFIED. THIS IS HAPPENING MORE FREQUENTLY NOW. IS GOING BACK TO FORD ON TUESDAY7/2/13. THIS IS A VERY DANGEROUS PROBLEM, THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522479June 30, 2013
ENGINE
AT APPROXIMATELY 5:30 AM WHILE MAKING A RIGHT HAND TURN UP AN INCLINE THE VEHICLE STALLED - THE OIL AND BATTERY LIGHTS CAME ON - I PUT IT IN PARK AND TURNED THE IGNITION OFF AND THEN BACK ON AND RESTARTED - I LATER TOOK IT TO THE DEALERSHIP - THEY SAID THEY CONTACTED THE FORD TECHNICAL HOTLINE AND ARE AWAITING A RESPONSE - THIS IS THE 3RD STALLING INCIDENT THE SECOND AT THE SAME LOCATION AND THE 1ST AFTER THEY REPLACED THE THROTTLE BODY - THE VEHICLE HAS AROUND 11,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522480June 30, 2013
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING HOME FROM WORK AT ABOUT 35 MPH WHEN THE CAR LOST POWER. IT STAYED RUNNING AND I TURNED ON MY FLASHERS AND COASTED TO THE FIRST TURN. I TURNED OFF THE MAIN RD AND PARKED, SHUT OFF THE CAR, THEN STARTED IT BACK UP AND IT WORKED FINE THE REST OF THE WAY HOME. A FEW DAYS LATER IT DID IT AGAIN SO I CALLED THE LOCAL FORD GARAGE, ON A SATURDAY MORNING. THE SERVICE MAN ON DUTY TOLD ME " THIS TIME OF YEAR THERE ARE FUZZIES FROM THE TREES FLYING AROUND, THE GET STUCK IN YOUR AIR FILTER AND WHEN YOU TURN THE CAR OFF AND START IT AGAIN THE FUZZIES GET SUCKED IN THE ENGINE AND THE CAR IS FINE. HE SAID HE KNOWS THIS HAS HAPPENED AND WHAT I DESCRIBED HAPPENED TO MY CAR SOUNDS LIKE THIS. HE SAID IF IT HAPPENS AGAIN TO CALL BACK". I SAID "ARE YOU KIDDING ME?". IT HAPPENED AGAIN SO I CALLED BACK, GOT AN ANSWERING MACHINE AND LEFT A MESSAGE. NO ONE CALLED ME BACK, AND THE CAR STOPPED DOING THIS. TWO WEEKS LATER IT LOST POWER TWICE IN ONE DAY, ONCE ON THE INTERSTATE WHICH WAS SCARY, THEN TWICE MORE ON MY 3 MILE DRIVE TO WORK IN THE MORNING. I HAD MY SON LOOK AT THE AIR FILTER, HE SAID IT LOOKED FINE AND NOTHING SHOULD GET THROUGH IT AND TO TAKE IT TO THE GARAGE. I TOOK IT TO THE FORD GARAGE, THEY SAID IT NEEDS AN ELECTRONIC THROTTLE BODY AND WILL COST $420, THAT IS THE ESTIMATE. THE CAR HAS BEEN AT THE FORD GARAGE FOR 6 DAYS NOW. THEY DON'T HAVE THE PART BECAUSE IT IS ON BACKORDER. THEY DID GIVE ME A LOANER CAR AT NO COST, WHICH I APPRECIATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522507June 30, 2013
POWER TRAIN, ENGINE
ON SATURDAY, JUNE 22, 2013, I DROVE 2.5 HOURS NORTH FOR ONE OF MY BEST FRIENDS WEDDINGS. I WAS ON THE INTERSTATE WITH CRUISE CONTROL SET AT ABOUT 70 MPH WHEN SUDDENLY MY CAR LOST POWER. I WAS IN THE LEFT LANE WITH A SEMI BEHIND ME. LUCKILY THE SEMI DRIVER WAS PAYING ATTENTION AND WAS ABLE TO MOVE INTO THE RIGHT LANE BEFORE REAR-ENDING ME. I WAS ABLE TO MOVE ON THE SHOULDER OF THE INTERSTATE AND COME TO A STOP. AS I DID, MY ESCAPE ACTED AS THOUGH IT WAS GOING TO DIE BUT DID NOT COMPLETELY. I NOTICED AN OPEN-ENDED WRENCH IN THE BOTTOM LEFT OF MY INSTRUMENT PANEL AND MY CHECK ENGINE LIGHT WAS ON. I TURNED THE CAR OFF AND LOOKED THROUGH THE MANUAL TO FIGURE OUT WHAT THE WRENCH LIGHT MEANT. IT SAID THROTTLE CONTROL/POWERTRAIN. I WAS RUNNING LATE TO BEGIN WITH SO I STARTED FREAKING OUT. I TURNED MY ESCAPE BACK ON AND EVERYTHING SEEMED TO BE FINE. BOTH LIGHTS WENT OFF SO I PUT IT IN DRIVE AND GOT BACK ON THE INTERSTATE WITHOUT ANY MORE PROBLEMS. AT FIRST I THOUGHT MAYBE IT WAS CRUISE CONTROL GOING OUT SO I DIDN'T USE IT THE REST OF THE WAY. ONCE I GOT OFF THE INTERSTATE, I STOPPED AT A LIGHT AND WHEN THE LIGHT CHANGED I PROCEEDED THROUGH IT WITH MY ESCAPE STALLING AS SOON AS I TURNED, ALONG WITH BOTH LIGHTS BACK ON. I KNEW IT WAS SOMETHING OTHER THAN THE CRUISE. ONCE I GOT TO THE NEAREST TOWN, I STOPPED AT AUTOZONE AND HAD THEM TEST IT. THEIR COMPUTER SHOWED TPS/THROTTLE BODY FAILURE. I IMMEDIATELY STARTED DOING SOME RESEARCH TO FIND THIS PART SINCE AUTOZONE DOESN'T CARRY IT. I WAS SURPRISED TO FIND OUT THAT NO ONE CAN GET THIS PART AND FORD HAS BEEN ON BACK ORDER FOR QUITE A FEW MONTHS. AFTER THE WEDDING, I DROVE BACK HOME WITH MY CAR STALLING MANY MORE TIMES. SINCE THEN, IT HAPPENS AT LEAST ONCE A DAY, IF NOT MORE. TWICE, MY CAR HAS STALLED IN THE MIDDLE OF A VERY BUSY HIGHWAY INTERSECTION ON MY WAY TO WORK, FREAKING ME OUT I WAS GOING TO GET HIT. HELP NEEDED SOON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522512June 30, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I AM A SINGLE FEMALE AND KEEP MY VEHICLE MAINTENANCE UP TO DATE. I DO NOT HAVE ANYONE TO CALL ON TO HELP IN TIMES OF CAR TROUBLE. THE ENGINE WOULD LOSE POWER AND START TO 'COAST' TO A STOP AT VARYING SPEEDS, INCLUDING ON AN INTERSTATE. I HAD TO PULL THE CAR OVER, TURN IT OFF, AND RESTART. THE RESTART WAS ALWAYS TROUBLESOME. ONCE THE DEALERSHIP LOOKED AT THE CAR, I WAS TOLD I WOULD HAVE TO WAIT AT LEAST 2 WEEKS FOR A REPLACEMENT PART. I HAD TO DEAL WITH THIS ISSUE FOR 2 WEEKS, PUTTING MYSELF AND ANY PASSENGER IN DANGER OF BEING INVOLVED IN AND CAUSING A MAJOR CAR ACCIDENT. I CALLED THE DEALER 2 WEEKS LATER; THE DEALER DID NOT CONTACT ME. I PICKED UP THE PART AND HAD IT INSTALLED. I ALSO PURCHASED A CABIN AIR FILTER IN ORDER TO HAVE THAT REPLACED AT THE SAME TIME. TO MY SURPRISE, THE CAR DID NOT EVEN HAVE A CABIN AIR FILTER INSTALLED WHEN I PURCHASED THE NEW VEHICLE. I HAVE NEVER HAD THAT FILTER REPLACED. I HAVE SEVERE ALLERGIES AND CURRENTLY TAKE 2 SHOTS. I WAS NOT HAPPY TO DISCOVER THE AIR ENTERING MY CAR WAS HELPING TO CONTRIBUTE TO MY PROBLEMS WITH MY ALLERGIES. I WILL NOT PURCHASE ANOTHER FORD. THEIR CUSTOMER SERVICE DOES NOT PROMOTE REPEAT CUSTOMERS. FORD DOES NOT STAND BEHIND THEIR VEHICLES AND ARE NOT CONCERNED WITH THE SAFETY OF THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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