Ford Escape Complaints
29,499 consumer complaints on file.
- #10524742July 14, 2013POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING 55MPH AND THE ESCAPE SUDDENLY LOST POWER, DECELERATING AND COMING TO A STOP. THE POWERTRAIN LIGHT CAME ON AND THE VEHICLE HAD A DIFFICULT TIME TURNING OVER. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHERE NOTHING WAS FOUND. THE INCIDENT THEN OCCURRED AGAIN A WEEK LATER AT THE SAME SPEED. THIS TIME THE CHECK ENGINE LIGHT AND OIL PRESSURE LIGHT CAME ON AS WELL. THE VEHICLE WOULD ONLY START IN NEUTRAL AND THEN IT WAS TAKEN TO THE STOP. THIS TIME IT WAS DETERMINED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524781July 14, 2013STRUCTURE:BODY, SUSPENSION
WHILE DRIVING MY VEHICLE HOME FROM WORK, I HEARD A CLANGING SOUND COMING FROM THE REAR PASSENGER SIDE. THINKING THE SHOCK NEEDED TO BE REPLACED, I DROVE IT UNTIL THE END OF THE WEEK AND MADE AN APPOINTMENT TO GET IT SERVICED. WHILE THE TECHNICIAN WAS CHECKING OUT MY CAR HE NOTICED THE INNER WHEEL HOUSE AND SHOCK WERE COMPLETELY RUSTED. THE SHOCK WAS DETACHED FROM THE VEHICLE AND THE FRAME IS RUSTED AND CRACKED. HE RECOMMENDED ME TO TAKE IT TO A BODY SHOP TO SEE IF IT COULD EVEN BE FIXED. I THEN TOOK IT TO A VERY REPUTABLE BODY SHOP IN MY TOWN AND THEY HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE. THEY WORK ON ALL MAKE AND MODELS OF DIFFERENT YEARS AND SAID THIS IS NOT NORMAL WEAR AND TEAR TO A VEHICLE. THEY SAID UNDERNEATH THE VEHICLE IS MADE TO SUSTAIN ANY TYPE OF CONDITION AND THIS VEHICLE WAS POORLY MADE. THERE IS BARELY ANYTHING HOLDING THE BACK END OF THE VEHICLE TOGETHER AND FOR THIS REASON I WAS TOLD THE VEHICLE IS UNSAFE TO DRIVE BECAUSE IF I AM IN ANY SORT OF ACCIDENT THERE WILL BE NO PROTECTION TO ME AND THE VEHICLE WILL PROBABLY BE SPLIT IN TWO. DUE TO THE LOCATION OF THE DEFECT WHO KNOWS HOW LONG MY VEHICLE HAS BEEN DANGEROUS TO DRIVE AND IT MAKES ME SICK TO THINK ABOUT WHAT COULD HAVE HAPPENED IF I WAS IN AN ACCIDENT AND I HAVE HAD MY TWO YOUNG CHILDREN IN MY BACKSEAT. THE ESTIMATE FROM THE BODY SHOP WAS OVER $13,000 TO FIX. I HAVE HAD THIS VEHICLE SINCE 2005 AND IT HAS BEEN A GREAT, RELIABLE CAR UNTIL ALL THIS HAS HAPPENED. IT HAS NOT BEEN IN ANY ACCIDENTS OR HAD ANY OTHER MAJOR REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524661July 13, 2013ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING AT SPEED THE ESCAPE SUDDENLY LOSES POWER. THE ENGINE REMAINS RUNNING BUT THE VEHICLE BEGINS TO SLOW AND DEPRESSING THE THROTTLE HAS NO EFFECT. THE ONLY INDICATION ON THE DASH IS A SMALL WRENCH SHAPED LIGHT ON THE LOWER LEFT SIDE. ONCE THE VEHICLE IS STOPPED, I TURN THE ENGINE OFF AND RESTART. FROM THE POINT THE ESCAPE RUNS FINE. THIS PROBLEM STARTED TWO WEEKS AGO. IT HAS OCCURRED SIX TIMES. 4 OCCURRENCES ON THE HIGHWAY AND SPEED AND 2 OCCURRENCES ON NEIGHBORHOOD STREETS WHILE TRAVELING IN THE 20 - 25 MPH RANGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524672July 13, 2013FUEL/PROPULSION SYSTEM, POWER TRAIN
WE WERE DRIVING AROUND A CORNER AND ALL OF A SUDDEN THE WRENCH LIGHT CAME ON AND THE GAS PEDAL WOULD NO LONGER WORK. NO OTHER LIGHTS CAME ON, JUST THE WRENCH LIGHT. I WAS ABLE TO PULL OFF THE ROAD, FORTUNATELY, AS THE STEERING STILL WORKED. I TURNED THE CAR OFF, RESTARTED, AND IT RAN FINE THE REST OF THE WAY HOME. SINCE THAT OCCURRENCE, I HAVE HAD THE ENGINE DIE MULTIPLE TIMES. THIS GENERALLY HAPPENS WHEN I HAVE PULLED UP TO A RED LIGHT SIGNAL. THE CAR DIES, AND IT IS ALWAYS RIGHT BEFORE THE LIGHT TURNS GREEN! YOU HAVE TO QUICKLY PUT IT IN PARK, RESTART THE ENGINE, AND THEN IT RUNS FINE. WHEN IT DIES, THE THROTTLE WILL NOT FUNCTION AT ALL AS IT GOES RIGHT TO THE FLOOR. SINCE THE FIRST OCCURRENCE, IT DIED WHILE MY WIFE WAS DRIVING THE VEHICLE ALSO. SAME SCENARIO AS MENTIONED ABOVE AND ALSO WHEN STOPPED, THE CAR THROTTLE KIND OF SURGES, ALMOST AS IF THE CAR IS GOING TO DIE. WHEN YOU APPLY GAS, IT JUMPS FORWARD. I TOOK IT INTO THE FORD DEALER AND AFTER MULTIPLE VISITS THEY HAVE DETERMINED THAT THE THROTTLE BODY NEEDS TO BE REPLACED. I HAVE A CODE READER AND THE CODE WAS P2111 AND P2112 (ERROR THROTTLE ACTUATOR STUCK). THEY FIRST CHARGED ME FOR "CLEANING" THE THROTTLE BODY ASSEMBLY. SAID I MUST HAVE BLOWN DUST IN IT! ALSO TOLD ME MY 6-SPEED TRANSMISSION HAS SHIFT ISSUES ON HARD ACCELERATION....PROBABLY CAUSED BY THEM. TALKED TO PARTS DEPT AND THROTTLE BODY QUOTE $200.83, WHEN SERVICE ADVISOR ASKED IF I WANTED THEM TO REPLACE IT HE QUOTED $240.00. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524527July 12, 2013ENGINE, VEHICLE SPEED CONTROL
WHILE ENGINE IS UNDERLOAD REPRODUCED BY PRESSING BOTH GAS AND BRAKES SIMULTANEOUSLY; AT ACCELERATION AND BETWEEN 30-40 MPH THE ENGINE MAKES AN AUDIBLE THUMPING NOISE. FORD HAS BEEN UNABLE TO CORRECT THIS PROBLEM AND CALLS IT NORMAL. THEY INDICATED I SHOULD DRIVE MORE AGGRESSIVELY (FASTER AND FORCING THE ENGINE TO SHIFT GEARS) IN ORDER TO AVOID THIS CONDITION. THIS IS DANGEROUS AND IRRESPONSIBLE ADVICE THAT MAY LEAD TO AN ACCIDENT. THE CONDITION MAY LEAD TO ENGINE FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524528July 12, 2013ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE BELTLINE, THE VEHICLE STOPPED RESPONDING TO THE ACCELERATOR. I PUT ON HAZARD LIGHTS, CHANGED TWO LANES TO GET TO THE RIGHT-HAND SHOULDER, AND STOPPED. FORTUNATELY THE TRAFFIC WAS NOT HEAVY AT THE TIME (9:30PM). RESTARTING THE VEHICLE FIXED THE PROBLEM, AND I WAS ABLE TO DRIVE HOME. HOWEVER DUE TO THE SAFETY HAZARD, I HAVE NOT DRIVEN IT SINCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524526July 12, 2013FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR SURGED THEN STALLED ON INTERSTATE 65MPH. 2ND TIME AT 40MPH ON COUNTY HWY. THROTTLE BODY BAD-PART ON NATIONAL BACKORDER 2 WEEK DELAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524532July 12, 2013VEHICLE SPEED CONTROL
ACCELERATED TO ENTER FREEWAY, APROX 55 MPH, AND THEN THE VEHICLE ACTED LIKE IT WAS NOT GETTING ANY GAS. IT PULLED ITSELF ALONG AT IDLE. I STOPPED, SHUT THE VEHICLE OFF AND RESTARTED IT WITH NO PROBLEMS AFTERWARDS. I HAD IT SCANNED A FEW MINUTES LATER AND THE STORED CODE WAS P2111. ETB (ELECTRONIC THROTTLE BODY) STUCK OPEN/CLOSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524559July 12, 2013ENGINE, POWER TRAIN
WAS DRIVING TO THE AIRPORT AND CAR STALLED, PICTURE OF A WRENCH DISPLAY ON THE DASH. NEXT CASE WAS ABOUT 10 DAYS LATER, WAS DRIVING LOCAL AND CAR STALLED 5 TIMES BEFORE I MADE IT. BOTH PICTURE OF THE WRENCH AND CHECK ENGINE LIGHT CAME ON. PARKED CAR UNTIL MORNING, STALLED TWICE ON THE WAY TO WORK THEN GOT IT TO THE DEALERSHIP TO BE FIXED. WAS TOLD IT WAS THE THROTTLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524604July 12, 2013ENGINE, POWER TRAIN
THE FORD DIED ON THE INTERSTATE THE SECOND DAY(2/11/13) I OWNED IT. IT TOTALLY LOST POWER AND I HAD TO COAST ONTO THE SHOULDER AND WAIT. I RETURNED IT TO THE DEALER WHERE THEY KEPT IT FOR A DAY AND FOUND NOTHING. IT OCCURRED THREE TIMES THE NEXT WEEK AND I RETURNED TO THE DEALER. THEY CLEANED SOMETHING AND THE CAR WORKED WITHOUT INCIDENT FOR A COUPLE WEEKS. THE CAR HAS INTERMITTENTLY QUIT OVER THE LAST COUPLE MONTHS. IT GOT REAL BAD THIS WEEK (7/10/13) AND WHEN I TOOK IT TO THE DEALERSHIP THE COMPUTER FINALLY REGISTERED A THROTTLE PROBLEM. THE PART IS ON NATIONAL BACK ORDER AND SHOULD TAKE A MONTH TO GET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524298July 11, 2013VEHICLE SPEED CONTROL
DRIVING ON HIGHWAY AT 50MPH AND CAR STOPPED ACCELERATING. WAS ABLE TO GET TO REPAIR SHOP AND TOLD IT WAS THROTTLE BODY. WAS NOT ABLE TO DRIVE IT HOME, D/T UNEXPECTED ACCELERATIONS AND SLOW DOWNS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524299July 11, 2013POWER TRAIN
VEHICLE LOST POWER WHILE TRAVELING ON HIGHWAY. THROTTLE CONTROL/POWER TRAIN WARNING LIGHT ILLUMINATED. NAVIGATED CAR TO SHOULDER OF HIGHWAY, TURNED IGNITION OFF AND ON. CAR ACCELERATED NORMALLY TO 60 MPH, ONCE AGAIN LOST POWER AND WARNING LIGHT ONCE AGAIN ILLUMINATED. NAVIGATED CAR OFF HIGHWAY, TURNED IGNITION OFF AND ON. DROVE SLOWLY HOME, WARNING LIGHT DID NOT COME ON AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524323July 11, 2013FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
AS I ACCELERATE FROM A STOP POSITION SUCH AS A STOP SIGN, TRAFFIC LIGHT OR ACCELERATE TRYING TO GO UP AN INCLINE OR BRIDGE THE CAR LOSES ALL POWER. THE ENGINE STILL RUNS AND THE POWER STEERING STILL WORKS BUT AS YOU TRY AND PRESS DOWN ON THE PEDAL TO ACCELERATE NOTHING HAPPENS. EVENTUALLY THE CAR STOPS AND BEGINS TO SPUTTER. I TURN OFF THE CAR AND THEN START IT UP. THE CAR WORKS FINE FOR A FEW MILES BUT THE SITUATION HAPPENS AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524313July 11, 2013VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR SLOWED DOWN TO A STAND STILL WITHOUT REMOVING MY FOOT FROM THE GAS PEDDLE. THE CHECK ENGINE AND POWER TRAIN/THROTTLE BODY LIGHTS CAME ON. THE CAR WAS TOWED TO A DEALERSHIP WHERE THEY DETERMINED THAT THE THROTTLE BODY WAS THE CAUSE OF THE PROBLEM AND NEEDS TO BE COMPLETELY REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524327July 11, 2013POWER TRAIN
I WAS ON MY WAY TO WORK AND WHEN I ACCELERATED TO PULL A SMALL INCLINE AND THERE WAS A LOUD POP, A REAL HARD JERK AND I HAD NO GEARS AT ALL. THE WRENCH INDICATOR CAME ON, I TURNED MY EMERGENCY FLASHER ON, SHUT ME ENGINE OFF. THANKS GOODNESS I WAS IN A CONSTRUCTION ZONE AND THE SPEED WAS REDUCED OR ELSE I COULD HAVE BEEN SERIOUSLY INJURED. I RESTARTED MY ENGINE AND FINALLY WAS ABLE TO GET IT IN LOW TO BE ABLE TO MAKE IT TO THE NEAREST WIDE SPOT TO GET OUT OF THE MIDDLE OF THE 4-LANE. I IMMEDIATELY TOOK IT TO A FORD DEALER IN MY AREA AND THEY KEPT IT 5 DAYS AND I WAS NOTIFIED ON TUESDAY, THAT THEY COULDN'T FIND ANYTHING WRONG. IT IS STILL DOING THE EXACT SAME THING, SHIFTS HARD, HESITATES TO SHIFT, REVS UP TO 5000 - 5500 RPM'S BUT WON'T DO OVER 20 MPH. IT JERKS AND MAKE SOME TERRIBLE NOISES. ALSO YESTERDAY WHILE TRYING TO PULL A HILL NEAR MY HOME, IT WOULD NOT PULL IT AND I HAD A VEHICLE TRAVELING BEHIND ME AND ALL I COULD DO WAS PRAY THAT HE WOULDN'T HIT ME. I HAD TO PULL OF THE SIDE OF THE ROAD, SHUT MY ENGINE OFF IN ORDER TO IT TO TAKE OFF AND PULL AGAIN. I HAVE TWO SMALL CHILDREN AND THIS VEHICLE IS NOT SAFE TO HAVE THEM IN ON THE HIGHWAY, IT ISN'T SAFE FOR ANYONE TO BE ON THE HIGHWAY IN. I HAVE DID SOME ONLINE RESEARCH AND HAVE FOUND NUMEROUS COMPLAINTS ON THE SAME MAKE AND MODEL ON MINE. FORD NEEDS TO RECALL THE VEHICLES AND FIX THEM BEFORE SOMEONE DOES GET SERIOUSLY HURT OR EVEN KILLED. ANY ASSISTANCE THAT YOU CAN PROVIDE IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524349July 11, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT SHE ATTEMPTED TO ACCELERATE BUT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 33,850.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524362July 11, 2013ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
FIRST IT STARTED WITH THE ENGINE LIGHT COMING ON. I HAD THE CODES READ AT A LOCAL AUTO PARTS STORE AND THEY SAW IT WAS AN "EVAP CENSOR" AND STATED THIS IS USUALLY ASSOCIATED WITH A GAS CAP LEAKING. WELL, THE ESCAPE WE HAVE DOESN'T HAVE A GAS CAP!!! IT'S ONE OF THOSE "QUICK FUEL, NASCAR TYPE SYSTEMS", WHERE THERE IS JUST A PLUG THAT RETRACTS WHEN YOU INSERT THE GAS NOZZLE AND RETRACTS WHEN YOU'RE FINISHED? SECONDLY, THE SURGING STARTED HAPPENING WHILE STOPPED AT RED LIGHTS. I WOULD SLIDE THE GEAR INTO NEUTRAL, WHICH WOULD KEEP THE VEHICLE FROM LUNGING, BUT YOU COULD STILL SEE THE RPM'S REVVING UP AND DOWN. THIS ISSUE WENT ON FOR ABOUT TWO MONTHS. THIRDLY, IT IS NOW STALLING WHILE DRIVING 50 - 60 MPH DOWN THE HIGHWAY. THERE DOESN'T SEEM TO BE ANY RHYME OR REASON AS TO WHEN IT HAPPENS, IT JUST TOTALLY SHUTS DOWN THE ENGINE!!! VERY DANGEROUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524371July 11, 2013FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING THE TRUCK SUDDENLY WOULD NOT ACCELERATE AND JUST SHUT OFF. I WAS ABLE TO START AND COAST OVER OUT OF TRAFFIC.TRUCK WOULD START AGAIN BUT WOULD NOT ACCELERATE NO MORE THEN 5-10MPH AND SHUT OFF.VEHICLE WAS TOWED TO SOUTHGATE FORD I WAS PUT IN A DANGEROUS POSITION ON THE ROAD.THIS COULD HAVE BEEN FATAL IF I WAS ON THE FREEWAY. ON TOP OF ALL OF THE SAME COMPLAINS OF THE SAME THING THE DEALERSHIP SAYS I HAVE TO PAY FOR WORK & PARTS TRUCK PASS MY WARRANTY LIMIT AND WOULD NOT HONOR MY FORD EMPLOYEE DISCOUNT FOR PARTS OR AARP DISCOUNT TO ADD INSULT TO INJURY PLUS ICAN PURCHASE ONLINE THE PARTS FROM FORD .SOUTHGATE WANTS TO CHARGE ME $476.54 FOR PARTS I CAN ORDER FROM FORDS THE PARTS MYSELF FOR $262.09 ONLINE. WHAT A SHAME CHECKIN THE OASIS RESULTS FOR MY VEHICLE I AM APPAULED THIS IS NOT ON THE RECALL LIST. HOW MANY PEOPLE HAVE TO BE KILLED FIRST BEFOE THIS IS ADDRESSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524383July 11, 2013FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
THROTTLE BODY FAILURE. FROM NOV 2012 UNTIL JULY 2013 MY FORD ESCAPE HAS BEEN BUCKING AND SURGING AT LOW SPEEDS WITH NO THROTTLE RESPONSE. OCCASIONALLY, THE VEHICLE WOULD DIE COMPLETELY UNRESPONSIVE IN THE MIDDLE OF AN INTERSECTION. ON JULY 11, 2013, MY WIFE TOOK OUR 2010 FORD ESCAPE TO ERNEST MCCARTY FORD IN ALABASTER, AL. THEY TOLD US THAT THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED. THIS ISSUE IS VERY DANGEROUS AND SHOULD FORD SHOULD ISSUE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524388July 11, 2013ELECTRICAL SYSTEM
ON MONDAY, JULY 8 AT 8:45 AM I WAS DRIVING MY 2009 FORD ESCAPE FROM MY HOME TO MY OFFICE...A DISTANCE OF 17.3 MILES. I HAD COMPLETED APPROXIMATELY 14 OF THOSE MILES, TRAVELING ON A FOUR LANE DIVIDED HIGHWAY AT APPROXIMATELY 55 MPH AND ON CRUISE CONTROL. WITHOUT WARNING, THE CAR SHUT DOWN. THE MOTOR CONTINUED TO RUN AT SIGNIFICANTLY REDUCED POWER...ENOUGH TO POWER THE POWER STEERING AND BRAKES AND ELECTRICAL SYSTEM...BUT NOT THE VEHICLE. LUCKILY I WAS ABLE TO STEER OFF OF THE HIGHWAY AND ACCESS THE SITUATION. THIS FAILURE HAD NEVER OCCURRED PREVIOUSLY WITH THIS VEHICLE. A WRENCH LIGHT WAS NOW APPEARING ON THE CONTROL PANEL AND THE CAR WAS BARELY RUNNING. I PUT THE CAR IN NEUTRAL AND SHUT IT DOWN. THEN I TURNED THE KEY AND IT RESTARTED AND SEEMED TO RUN FINE. I CONTINUED THE JOURNEY HOPING IT WAS A ONE-TIME GLITCH. THAT SAME AFTERNOON AT APPROXIMATELY 4 PM, I STARTED MY RETURN TRIP HOME. WITHIN THE FIRST MILE, WHILE ON THE HIGHWAY ENTRANCE RAMP, THE SAME SHUTDOWN OCCURRED. THIS HAPPENED THREE MORE TIMES AS I MADE MY WAY HOME. THE APPROXIMATE SPEED FOR EACH SHUTDOWN WAS AS FOLLOWS: #1 - 15 MPH, #2 - 50 MPH, #3 - 55 MPH, #4 - 15 MPH. THAT NIGHT, HAVING READ, ON THE INTERNET, ABOUT THE PROBLEMS WITH THE "THROTTLE BODY CONTROL" PART WITH FORD ESCAPES AND HAVE NOTED YOUR CASE # PE13-003, I DECIDED I WOULD PRESENT THE VEHICLE FOR REPAIR AT THE FORD DEALERSHIP THE NEXT MORNING. THAT WAS, IN FACT, THE PROBLEM AND IT WAS REPAIRED ON JULY 9, 2013 BY TOM MASANO AUTO GROUP, 1600 LANCASTER AVE., READING PA 19607 AT A COST OF $378.05. THIS FAILURE PRESENTS A VERY DANGEROUS SITUATION SINCE THERE IS NO WAY OF PREDICTING WHEN IT IS GOING TO HAPPEN. LUCKILY, EVEN THOUGH I WAS IN RUSH HOUR TRAFFIC, I WAS ABLE TO STEER THE CAR TO SAFELY WITHOUT INCIDENT. I, AND OTHERS, MAY NOT BE SO LUCKY THE NEXT TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0