Ford Escape Complaints

29,499 consumer complaints on file.

#10532595July 30, 2013
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY AND SUDDENLY THE WRENCH LIT UP AND MY CAR BEGAN TO SLOW DOWN, EVEN THOUGH I CONTINUED TO HOLD DOWN THE GAS PEDAL. I WAS ABLE TO GET THE SIDE OF THE HIGHWAY SINCE IT WAS LATE AT NIGHT, BUT DURING RUSH HOUR, I WOULD HAVE CREATED A PILE UP. THE CAR STARTED FINE ABOUT 10 MINUTES LATER, BUT I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT IT WAS A THROTTLE BODY PROBLEM AND THEY ARE ON BACK ORDER AND I WOULD HAVE TO PAY FOR A RENTAL CAR OR DRIVE A CAR AROUND THAT COULD RANDOMLY STALL FOR THE NEXT WEEK. I AM CURRENTLY WAITING FOR THE PARTS TO COME IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532623July 30, 2013
STEERING, WHEELS
AT 40-45 MPH HEAR WHEEL BEARING NOISE. DEALER CONFIRMED AND BOTH RIGHT FRONT BEARINGS (MAIN AND CARRIER) REPLACED BY FORD DEALER. STILL HAD NOISE AFTER REPLACEMENT. DEALER CONFIRMED THAT THE CARRIER BEARING JUST REPLACED WAS BAD. REPLACED CARRIER BEARING AGAIN BUT STILL HAVING SAME NOISE. DEALER STATED THERE HAVE BEEN MANY WHEEL BEARING PROBLEMS, AND THAT FAULTY BEARINGS ARE COMING TO FORD FROM VENDOR. PROBLEM AS YET NOT RESOLVED. SEEMS FORD IS UNABLE TO IDENTIFY WHICH BEARINGS ARE BAD WITHOUT INSTALLING THEM. I AM CONCERNED WITH POTENTIAL WHEEL LOCK UP AT SPEEDS, ESPECIALLY A FRONT WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532613July 30, 2013
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE MAKING A RIGHT TURN IN MY 2010 FORD ESCAPE THE CAR LOSS ALL ACCELERATION. THE NEXT MORNING IT HAPPENED TWICE MORE. MY MECHANIC TOOK THE CAR & ATTACHED TO THE COMPUTER AND THE CODE P2112 APPEARED. HE CLEANED THE THROTTLE BODY AND TOOK A TEST DRIVE. IT LOST ACCELERATION 10 MORE TIMES. THIS IS A DISGRACE AND THE PART MUST BE RECALLED BY THE FORD MOTOR COMPANY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532624July 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 27,500. UPDATED 8/15/13 *CN THE CONSUMER STATED FORD PAID FOR THE INSTALLATION OF THE THROTTLE BODY. THE REPAIRS TOOK ONE WEEK. UPDATED 08/22/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532625July 30, 2013
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE MOVING AT CONSTANT 45 MPH WHEN ENGINE STUMBLE FELT, ELECTRONIC THROTTLE CONTROL/POWERTRAIN LIGHT ILLUMINATED AND LOST ALL ABILITY TO CONTROL VEHICLE SPEED WITH ACCELERATOR PEDAL. ENGINE WAS STILL RUNNING AND VEHICLE WAS ABLE TO BE SAFELY PULLED OFF THE MAIN ROAD. AFTER TURNING VEHICLE OFF AND THEN BACK ON, THE LIGHT WENT OUT AND ALL SYSTEMS WERE AGAIN OK. PROBLEM WAS TRACED TO THE ELECTRONIC THROTTLE CONTROL (THROTTLE BODY) AND FIX REQUIRES REPLACEMENT OF THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532644July 30, 2013
POWER TRAIN, ENGINE
RECEIVING A P2111 CODE ON DIAGNOSTICS. NEEDS NEW THROTTLE BODY. ON NATIONAL BACKORDER. I AM OUT A VEHICLE UNTIL THIS IS REPAIRED, AND CANNOT AFFORD A RENTAL, OR A NEW ONE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM ON THESE VEHICLES, THAT FORD HAS KNOWN ABOUT. THEY NEED TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532647July 30, 2013
STRUCTURE:BODY, SUSPENSION
THE RIGHT REAR SHOCK MOUNT HAS RUSTED OUT, AND NOW BANGS AGAINST THE WHEEL HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532668July 30, 2013
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE PASSENGER'S SIDE REAR SHOCK HAD PENETRATED THE BODY OF THE VEHICLE DUE TO RUST. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532686July 30, 2013
POWER TRAIN
THE CAR SEEM TO LOOSE POWER SHUT THE CAR OFF AND RESTART IT AND ITS OK FOR AWHILE THE COMPUTER RESETS ITSELF. THE DEALER TOLD ME THE THROTTLE BODY IS ON BACK ORDER SO WHAT DO I DRIVE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532683July 30, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE BEING TOWED BY A RECREATIONAL VEHICLE, SMOKE EMITTED FROM THE VEHICLE AND THERE WAS A VISIBLE TRANSMISSION LEAK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION HAD SEIZED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 23,179. UPDATED 08/20/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532689July 30, 2013
POWER TRAIN
SHIFTED HARD IN TO GEAR WHILE DRIVING. LOUD SHIFT SOUNDED LIKE TRANSMISSION BLEW. TURNED OFF ENGINE AND BACK ON AND IT DROVE FINE FOR 3 DAYS UNTIL STARTED IT UP ONE MORNING AND IT IDLED REALLY LOW LIKE IT WAS GOING TO SHUT OFF. TURNED IT OFF AND BACK ON AND RAN FINE AGAIN FOR 2 DAYS UNTIL THE HARD SHIFT HAPPENED AGAIN. SHOP SAYS ITS THE THROTTLE BODY AND THAT'S THE ONE PART MY WARRANTY WON'T COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532726July 30, 2013
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING IN LIGHT TRAFFIC ON THE INTERSTATE FREEWAY, JUST COMING OVER A HILL, THE ENGINE LOST POWER. MULTIPLE POWER LOSS SURGES AND THE ENGINE LIGHT CAME ON SO THE FORD ESCAPE WAS ALLOW TO COAST DOWN HILL TO THE NEXT EXIT RAMP. ONCE AT THE BOTTOM OF THE OFF RAMP, THE IGNITION WAS TURNED OFF AND A TOW TRUCK WAS CALLED. TO MOVE THE CAR OUT OF THE WAY, THE ENGINE WAS RESTARTED AND IT WAS NOTICED THAT ANOTHER LIGHT WAS ALSO TURNED ON INDICATING SOMETHING MECHANICAL (TRANSMISSION) HAD ALSO FAILED. THE CAR WAS BARELY ABLE TO MOVE IN 1ST GEAR TO CLEAR THE SIDE OF THE ROAD TILL THE TOW TRUCK ARRIVED. LATER THE MECHANIC READ THE TROUBLE CODES AND SAID THE THROTTLE BODY FAILED AND THE TRANSMISSION TORQUE CONVERTER WAS SERIOUSLY DAMAGED. FORTUNATELY THE TRAFFIC WAS NOT HEAVY AND THERE WAS OPPORTUNITY TO EXIT THE FREEWAY WITHOUT CRASHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532727July 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED WITHOUT THE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN FOR REPAIR BUT WAS NOT YET DIAGNOSED.THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 6,800. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532758July 30, 2013
POWER TRAIN, ENGINE
AROUND 5PM DRIVING HOME ON A MAIN STREET DURING RUSH HOUR, I WAS DRIVING ABOUT 35-40MPH AND SUDDENLY MY VEHICLE, AN AUTOMATIC TRANSMISSION 2010 FORD ESCAPE XLT, STOPPED ACCELERATING AND BEGAN TO TUG. ALSO, THE THROTTLE CONTROL/POWER TRAIN LIGHT TURNED ON. I TURNED ON THE EMERGENCY HAZARD LIGHTS AND ATTEMPTED TO DEVIATED TO A PARKING LOT WHERE I TURNED OFF MY VEHICLE. I WAITED A FEW MINUTES TO TURN IT BACK ON, AND THE VEHICLE TURNED ON AS USUAL. THE THROTTLE CONTROL LIGHT WAS NO LONGER ON. I PROCEEDED TO DRIVE HOME, BUT IT WASN'T 5 MILES INTO THE TRIP WHEN THE VEHICLE MALFUNCTIONED AGAIN. A FEW DAYS PASSED AND MY VEHICLE WAS WORKING OKAY, HOWEVER I STARTED TO NOTICE A SLUGGISH FEEL TO IT, AS WELL AS THAT IT WAS HAVING TROUBLE SHIFTING GEARS. TODAY, DRIVING HOME AGAIN, I WAS DRIVING ON THE INTERSTATE ABOUT 50MPH, AND THE VEHICLE UNEXPECTEDLY MALFUNCTIONED. I NEARLY GOT REAR ENDED. NOW BOTH THE THROTTLE CONTROL AND ENGINE CHECK LIGHTS TURNED ON. I TURNED OFF MY VEHICLE, AND THIS TIME THE ENGINE CHECK REMAINS ON. I CALLED THE FORD DEALERSHIP WHERE I PURCHASED MY VEHICLE AND WAS TOLD TO MAKE AN APPOINTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532774July 30, 2013
POWER TRAIN, ELECTRICAL SYSTEM
JUST BOUGHT THE CAR...I WAS DRIVING FROM L.A. TO PALM SPRINGS ...AFTER ABOUT AN HOUR ON THE ROAD THE CAR JUST STALLED WHILE DRIVING ON THE FREEWAY....I PULLED OVER AND STARTED THE CAR AGAIN IT WAS FINE FOR 10 MIN THEN DID IT AGAIN. STARTED AGAIN AND DROVE THE REST OF THE WAY AT 40- 50 MILES AN HOUR WITH HAZARDS ON. PROBLEM SEEMED TO STOP AS LONG AS I DROVE AT THIS SPEED AND WAS NOT ON AN INCLINE OF ANY TYPE. CAR PULLS AT TIMES BUT MOSTLY DRIVES FINE IF I'M NOT ON THE FREEWAY AND IF I DON'T DRIVE OVER AN HOUR AT 60MPH. OTHERWISE IT STALLS OUT AT UNEXPECTED MOMENTS ON FREEWAYS. A VERY UNRELIABLE VEHICLE AND VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532311July 29, 2013
SUSPENSION, STRUCTURE:BODY
THE SHOCK MOUNT ON THE REAR PASSENGER WHEEL IS LOOSE BECAUSE THE METAL SUPPORTING IT IS RUSTING AWAY. WHENEVER A BUMP IS HIT THERE IS A LOUD NOISE AND SHARP JOLT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532320July 29, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I WAS DRIVING ALONG WHEN THE CAR FEELS AS THOUGH IT'S ABOUT TO STALL. I IMMEDIATELY SLOW DOWN TO PULL OVER, TURN THE CAR OFF, LET IT SIT FOR A MOMENT THEN START IT BACK UP. THE PROBLEM HAS CONTINUED TO HAPPEN UNTIL I TOOK IT INTO A GARAGE TO FIND OUT I NEED A NEW THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532336July 29, 2013
ENGINE, VEHICLE SPEED CONTROL
I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. A FEW LIGHTS CAME ON THE DASHBOARD AND I WAS ABLE TO DRIVE IT HOME. WHEN I RESTARTED IT, IT WORKED FINE. I HAD THE CAR TOWED TO THE DEALERSHIP, WHICH SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAD ONLY OWNED THE CAR FOR 6 MONTHS AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532339July 29, 2013
ENGINE, POWER TRAIN
I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. THE WRENCH ICON CAME ON, AND THE RPM WOULDN'T GO PAST 1. WHEN I RESTARTED IT, IT WORKED FINE. I HAD THE CAR TOWED TO THE DEALERSHIP. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. MY CAR IS ONLY 2 YEARS OLD. THE FIRST INCIDENT WAS WHEN IT WAS 6 MONTHS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532343July 29, 2013
POWER TRAIN, ENGINE
DRIVING ALONG 5-LANE INTERSTATE AT APPROXIMATELY 70-75 MPH WHEN MY 2010 FORD ESCAPE'S ENGINE ESSENTIALLY CUT OUT ON ME. A YELLOW WRENCH LIGHT CAME ON AS WELL. I AVOIDED SEVERAL PASSING CARS AND SEMIS ON THIS VERY BUSY THOROUGHFARE OUTSIDE OUR NATION'S CAPITAL AND LUCKILY FOUND SAFETY ON THE RIGHT SHOULDER. AFTER POWERING DOWN THE VEHICLE, THINKING THAT IT MAY BE A COMPUTER ERROR, I RESTARTED AND EVERYTHING SEEMED FIND. AGAIN, NO MORE THAN A COUPLE MILES DOWN THE ROAD THE SAME ISSUE HAPPENED. FOUND A FORD DEALER EVENTUALLY AND REPLACED THE THROTTLE BODY. $600 OUT OF POCKET COST FOR SOMETHING THAT SHOULD BE UNDER POWERTRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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