Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11500304January 5, 2023
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing at an undisclosed speed, there was an abnormal squealing noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where the failure was confirmed but was not repaired. The manufacturer was notified of the issue and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,202.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498684December 23, 2022
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. Additionally, the engine made rattling sounds while driving. Additionally, the brakes failed to stop the vehicle immediately while the brake pedal was depressed. The vehicle also lunged forward while coming to a complete stop. The vehicle was taken to the dealer and Ford Pro Commercial Center (525 N 16th St, Sacramento, CA 95811) on separate occasions; however, the dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 549. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498448December 21, 2022
SERVICE BRAKES
Our vehicle has multiple issues with it's brakes since we purchased the vehicle in December of 2021. Initially, when we would use our brakes while in reverse, the brakes would make a groaning sound (this started around January of 2022). We assumed it had something to do with the recall announced about the brakes of the vehicle and waited for parts to become available to get the brakes fixed. We finally got our brakes replaced once parts became available, but this did not fix the rear brake sound. The dealership replaced the rear brakes and the noise stopped. We brought the vehicle home and the front brakes began to squeal when using them while in drive. We called the dealership and let them know and they said to bring it back in. We brought the vehicle in, they replaced the front brakes and by the time we got home, the brakes were squealing again. We called the dealership, they had us bring the vehicle in again to inspect it, and confirmed they heard the squealing but they would not be performing a service until they confirmed with Ford if they should replace the rotors. Two weeks later, we get the call to bring back the vehicle to replace the rotors. We bring it in, get rotors replaced and brought the vehicle home. After 4 days, our vehicle began to make the same squeal sound on our brakes while in drive, and make some sort of groaning sound when we came to a complete stop. Ford employees seem to not be able to fix this issue and seem frustrated with us that we keep calling and asking for help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497878December 17, 2022
STEERING
The steering has developed a clicking/wind up noise while turning around 4000 miles. The vehicle is available for inspection. The vehicle was brought to the dealer twice. The noise was able to be heard, and seems to be an issue with a few bronco sports on their lot. The dealer noted “operating normally”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497753December 16, 2022
SERVICE BRAKES
The vehicle seems to have long stopping distances and I experienced shaking at highway speed. Also, when I back up, there is a very loud moaning noise, like a ‘ship horn’. This noise occurred several times from when I first bought the new vehicle and each time I took it to the dealer, they said they couldn’t duplicate the problem. That was over 4 times now that the dealer denied there was a problem. I then made a video of the noise to prove it to the dealer. They agreed there was a TSB for caliper pins and bushings, so they did that work. Before I left the dealer service department, the problem happened again to the Service Advisor, so they have the car now waiting for Ford to investigate. Online Ford Bronco forums also show a defect in the ‘coefficient of friction’ for the brake pads, but both Ford and the dealer currently are saying that’s a wear item and they won’t fix it under the warranty (my car has 30k mikes now but this problem occurred first when I only had the car for a few months). As part of the TSB service on 12/15/2022, they said my front original brake pads are like new but the back ones are due to be replaced. They acknowledged that the rear pads usually last twice as long as the front, but my vehicle is opposite that. I think they should put new brakes and new rotors on the vehicle under warranty, especially in back since those rear pads only should not be worn out at 30k miles while the front are like new. Clearly, there is a problem with the rear brakes (primarily,) but maybe in the overall balance of the braking system, resulting in premature wear of the back pads, longer stopping distances, and that awful noise when I back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497607December 15, 2022
SERVICE BRAKES
The contact owns a 2021 Ford Bronco. The contact stated while reversing at approximately 3 MPH, the contact depressed the brake pedal and there was a loud honking sound inside the cabin on the passenger’s side of the vehicle. The contact stated that the noise was heard at start-up and while reversing and depressing the brake pedal. The contact stated no warning light was illuminated. The contact called a local dealer and was informed that the sound was not related to a recall. The vehicle was not repaired. The manufacturer had been contacted but the contact was transferred to the NHTSA Hotline. The failure mileage was 7,982.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497354December 13, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Driving the vehicle between on a highway and, repeatedly, the control panel would completely shut down with the warning that the battery was running low on power. It doesn’t make sense since the vehicle is less than two years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497167December 12, 2022
VISIBILITY:WINDSHIELD
I was driving on the highway, when I got a small crack in the windshield on the passenger side. When I was able to stop and inspect the vehicle, there a crack about an inch long. A few hours later after I returned home, I went to retrieve something from the car and noticed the crack had spread to about 6 inches long. I called Ford customer service to make a complaint. I called the dealership a couple of days later and the service department informed it would not be covered under warranty if there is any indication it is something other than a stress fracture. They advised I should file it on my insurance. There is a very tiny chip in the windshield. I am concerned because there are many complaints of cracks in the windshield. The vehicle is available for inspection upon request. At this time, I have not taken it to the dealership or had it inspected by insurance representatives. the crack is now about 8 inches long
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496903December 10, 2022
TIRES
At 21,000 miles on Bronco I purchased as new, I received an alert on the dash for low pressure on all 4 tires. I stopped the car and all 4 have bulges in the same place. I called Continental and they set up a file #4143053155 and told me to take it to the dealer for inspection. I took it back to Van Horn In Lomira WI for that inspection on 12/9/22. They took pictures and sent them to Continental who tells me that this is normal for tires to have bulges in the side. I am very concerned if the tires are actually safe to drive on. The tires are Continental Pro Contract tx P225/R65/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496868December 10, 2022
SERVICE BRAKES
Every morning or when it’s raining out the breaks make a horrible loud grinding noise on when hitting the breaks as you back up. My concern is that these breaks are oxidizing super quickly as this started happening only after a few months of owning my new car. I have had many cars and mostly used cars and never have I heard this horrible noise when breaking while backing up. I feel like these are going to degrade severely quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496618December 8, 2022
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 40 MPH, the contact noticed a delay while depressing the brake pedal. The vehicle was taken to the dealer and the front brake pads were replaced. The manufacturer was contacted and agreed to replace the front brake pads; however, the rear brake pads were not replaced. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496418December 7, 2022
ENGINE
Dealer is unable to repair recall issues. Ford contacted to buy back the unsafe vehcile. Ford denied the buy back claim. The vehicle is unusable. It is unsafe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496316December 6, 2022
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving soon after starting the vehicle, while the gear shifter was in reverse(R), the brake pedal was depressed and there was a loud squeaking sound. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer on five occasions, and the mechanics were unable to duplicate the failure. Additionally, the contact stated that the failure was reoccurring while driving at various speeds and that a vibration was felt when the brake pedal was depressed. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496156December 5, 2022
SERVICE BRAKES
Some Ford Bronco Sport and Escape SUVs, which share a brake system, are being recalled now because NHTSA has determined that they may not stop in a short enough distance in some circumstances. A total of 114,996 vehicles, mostly 2021 models with a few 2022s, will be recalled starting in early January. Yes dealer has car and told be it need booster. This was bought less than a month . I dont think it was look at with ford gold certified. Found out it was in shop late july august by previse buyer. They coverd it up never gave me sheet what was look at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495864December 3, 2022
ENGINE
Per Master Tech Bo at CamelBack Ford in Phoenix, AZ - He stated he had a 2021 Bronco Sport in his shop for 3 months with the same issue mine has had now 3 times and mine has been "Repaired" twice. He could not find out why the vehicle was stalling/losing power while in motion. I proceeded to look for an answer and had asked if that Bronco Sport he is referring to is still in his shop.. his answer was no. I asked then what was the issue, his response was a failing Guide-Pin in the transmission not being an exact sit in the fitting position. I had my vehicle towed to Chapman Ford of Scottsdale, AZ for the 3rd time. They started a Inspection/Diagnoses on my vehicle without knowing at all why my vehicle was towed in. Then proceeded to not listen to my request of inspecting the transmission assembly and denied service to my ensure if my family is (ASAP) - as safe as possible - in this vehicle and stated "It is SUPPOSEDLY drivable" (Recorded Line). They said my vehicle "Stalled" and did not lose power (like they were there when I was moving 20 MPH) because of the fuel level! They reported (Recorded Line) vehicle was brought in with ESTIMATED 26 Miles like this is a non-sufficient amount of fuel. ** Let me be the first to say the estimate is not an estimate I have gotten this car down to the 10 Miles left warning indicator message and felt no problems regarding to a low fuel amount. First open case with ford Motor Company was Closed at their discretion for their reasons the day it was opened First Case Number: [XXX] Second Case Number was also closed the day it was open due to the dealerships report after looking at nothing and the car is SUPPOSEDLY DRIVABLE! Second Case Number: Please reach out as I did not save this one but will obtain as soon as possible. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495124November 28, 2022
POWER TRAIN
Vehicle brought into dealership for Brake Recall. After this service, vehicle had loud metallic grinding sound when turning hard to the right under moderate acceleration. Vehicle was brought back to the dealership the next day, and the determination was there was damage to the Rear Differential due to a lubrication issue. The dealership added more fluid and a noise reducer fluid, and returned the vehicle a week later. Issue still persists, though not as loud as before. No warning lamps or messages appeared. Only symptom was grinding / surging of transmission when turning, and upon initial acceleration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495121November 28, 2022
SERVICE BRAKES
Vehicle brought in for Brake Recall at 11k miles. After service completed, vehicle has a loud screech when vehicle is in reverse or in a tight turn radius. No warning lamps or symptoms before this issue occurred. Vehicle is being brought back to dealership for further inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495035November 27, 2022
STRUCTURE:BODY
The doors on my vehicle are buckling. There are ripples in the sheet metal on all four doors where the metal meets the window glass. It appears to be some type of structural issue. Im worried if these doors are buckling under normal wear and tear im concerned if they are structurally sound if the vehicle were involved in a accident? Is the cause of this issue metal fatigue? I am not an engineer but there is obviously an issue with these doors that may be some type of safety issue. I brought this to the attention of Ford and they acknowledged the issue. They took photos of the issue but have not come up with a solution. While at the dealership having my vehicle inspected I observed several other Ford Broncos with the same issue. I provided photos of the issue but I must admit it is difficult to see.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494790November 24, 2022
SERVICE BRAKES
The manual park release cable has a defect to it and needs to be replaced. I the defective part causes there to be a rattle at low speeds. Some 2021 bronco sports had a recall previously issued for this part but 2022s, even though they were built with the same part, have not formally been included in the recall yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494777November 23, 2022
SERVICE BRAKES
I have taken my 2022 Ford bronco sport into 2 different dealers to check the brakes. They make a loud squealing noise when in reverse. They both dealers said it was dirt in the brakes. They said it was normal. It still it makes the noise in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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