Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11570604February 7, 2024
ELECTRICAL SYSTEM
While at stop light, engine shut off (auto start-stop). Wouldn't restart, car would not move, automatically went into park, wouldn't go into neutral to be moved, and was stuck. Had to manually release the vehicle into neutral to be moved. Battery was completely dead, replacement solved the issue. Battery was less than 2 years old. Approx. 50k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570287February 6, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am currently on my Third battery. Prior to getting this third car battery, there was numerous electrical issues randomly occurring. I read that there is a current investigation going on with Bronco Sports just stopping, could it be batteries failing and not being g detected?? Just wanted you to know. The first time I had dealership replace battery, they said it tested "fine" I had to insist something be done, which led them to try replacing the original battery. Since it's happened before the dealership just replaces the batteries and then stuff works normally. Can't recall dates off hand, but at home I have paperwork with dates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569967February 5, 2024
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
The contact owns a 2023 Ford Bronco Sport. The contact was informed by his wife that when the start button was depressed, there was a loud boom coming from the vehicle. There was an odor of smoke coming into the cabin of the vehicle, but there was no smoke present. There was also a sizzling sound coming from the vehicle. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 6,030.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569807February 4, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
[XXX] Vehicle would not start(not even crank) while parked in the garage. Could not jump start, had to be dragged out of garage(could not put in neutral) and hauled on rollback to Blaise Alexander Ford Lewisburg, Pa. Dealership kept for 4 days and charged battery and could not replicate the problem. [XXX] Vehicle while driving message of Vehicle Connection Error came up on screen and then all gauges blacked out, turned off of road and died, could not restart, could not jump start and would not crank. Again had to be drug onto rollback (could not put in neutral) and towed to Blaise Alexander Ford Lewisburg, pa , kept for 6 days and tested battery, could not charge it and replaced it at our cost. Vehicle was at 35,098miles. They could not replicate the problem. Do not feel safe driving this vehicle if it shuts down randomly at times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569558February 2, 2024
POWER TRAIN, POWER TRAIN:AXLE ASSEMBLY
I took the car in to get it checked for a grinding noise that was being made when I would pull out of a parking spot. They found that the rear differential went out and needs to be replaced. This is on a 2022 Bronco Sport with 41k miles. It is currently at the Ford dealership but the part is on back order with no eta.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569395February 1, 2024
ELECTRICAL SYSTEM
Low coolant and smell of something hiring while driving on highway states away from home visiting family. Pulled over and no coolant in reservoir. No warning lights on dash either. Was determined by Ford Dealership on 11/27/2023 that my water pump was failing, couldn't tell me why no low coolant light came on dash. Water pump was replaced 01/02/2024 under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569394February 1, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
Touch screen and dash blackout while driving. They just go completely dark. Someone’s it restarts and comes back on but if it’s dark outside I can’t see how fast I’m going.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569238February 1, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, AIR BAGS, ELECTRICAL SYSTEM
I was in a accident where I was not at fault. I had my car 3 weeks. Brand new, it took on right under 20k in damage. Both airbags deployed. They have had my car in the body shop for 7 months. I paid 34k for the car. They won't offer depreciation. They are making me pay a 7k rental bill. The person who is fixing my car has never worked on a bronco. So I am I'm a situation and I really need some help please. I don't feel my car will be safe to drive after all this
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11569198February 1, 2024
SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing and depressing the brake pedal, there was a loud squealing sound coming from the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568977January 31, 2024
POWER TRAIN, SERVICE BRAKES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, there was a loud squealing sound coming from the vehicle. The vehicle was taken to the local dealer who inspected the braking system but was unable to determine the cause of the failure, or where the sound was coming from. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568739January 30, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
My car lost power on the highway. I took it to the dealership. They had the vehicle for 2 months and said it was repaired under warranty/recall. The same day that I received the car back, the same problem occurred. They kept it for a few days and said they could not determine the issue and released it back to me yesterday. This morning, it lost power again, while i was taking a left hand turn into oncoming traffic. I was almost t-boned. There is an huge safety issue here that is being brushed off and I’m afraid I will end up in a terrible accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568656January 29, 2024
FUEL/PROPULSION SYSTEM
We got a “service engine soon” warning stating “the vehicle has detected a concern with the evaporative emissions system” and that we need to “have the vehicle checked by a dealer ASAP”. With this, the dealership ordered a purge control line. This fixed the check engine light for about a week. Suddenly, we received the same warning and message. This time, the “Tech said its possible we hit something because under the vehicle the under shield has a hole in and it the canister valve which is what is causing the check engine light on. We cant get the part cover under warranty because of that. You would be looking at $638.00 not including tax.” Nothing was hit that we can note. The “shield” is a piece of felt. If this canister is so important, why have it “protected” by cloth?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567985January 26, 2024
POWER TRAIN
The car suddenly started jerking in and out of gear and then completely stalled. The gear shift would not move and the car would not start. The car had to be towed to the dealership. Their service advisor stated, "DTCs are PSI related codes & metal in fluid. Believe internal transmission issues are present." There were no problems noticed or earning lights prior to this incident. The car is kept in a garage overnight and has mostly highway miles. It is regularly services by certified shops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567727January 25, 2024
VEHICLE SPEED CONTROL, ENGINE
The car intermittently will stop and wont accelerate, usually when in drive… on inclines, after slowing down. Dealer can’t diagnose the problem and it’s getting worse. It jerks and it’s dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567545January 24, 2024
SUSPENSION:FRONT:SHOCK ABSORBER
The contact owns a 2021 Ford Bronco Sport. The contact stated that upon taking the vehicle to the dealer for regular maintenance, he was informed that the shock absorbers were leaking. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567512January 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2022 Ford Bronco Sport. The contact stated that while the vehicle was at an independent mechanic for an oil change, the contact was informed that the engine oil casing and separator housing were cracked, causing oil to leak into the engine. The independent mechanic determined that the engine oil casing and separator housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was 28,167.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567417January 24, 2024
ELECTRICAL SYSTEM
No dashboard activation upon entering the vehicle this morning nor would the vehicle start. After a dozen attempts to start the vehicle with no response whatsoever, the vehicle finally started (green start button blinked, but no dashboard activity on any screen). Promptly attempted to put the vehicle in reverse but it immediately died. Would not start again. Online troubleshooting led us to detach/reattach the negative battery cable, which seemed to resolve the issue. No apparent battery or cable issues upon user inspection. Drove the vehicle yesterday without issue or warning to indicate an issue might arise. Have not had this issue previously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567294January 23, 2024
VISIBILITY/WIPER
The positioning of the wipers is poorly designed.it allows ice and snow to build up rendering the wipers inoperable and almost impossible to thaw out even with the window defroster .Ford is aware of this issue because earlier models used to come with a deicer.Canadien models come with a deicer.I contacted ford customer service and was directed to go to the dealer, which I did and filed a complaint . the service manage said that's all they could do. It is a safety issue because if you are driving in heavy snow the wipers will become inoperable.this issue pertains to Ford Bronco Sport vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566989January 22, 2024
SERVICE BRAKES
The brakes make a squilling noise when backing up took to Aunto Nation Ford Marietta for several repairs was done still making loud noise driving through traffic.The vehicle was inspected by ford FSA inspection the brakes system still have a defect and loud noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566334January 18, 2024
VISIBILITY/WIPER
I got in my car to find a 12” long crack in the windshield. Upon inspection, I noticed a small chip in the top black part of the windshield that appears to have caused the crack. I had driven it the previous day and was not aware anything had hit the windshield. It has been extremely cold and the vehicle was exposed to snow. The crack is so large that it impedes the drivers line of sight and cannot be repaired. The windshield needs to be replaced and the ADAS needs recalibration. Clearly the part is faulty or the design is faulty, but this windshield is impacting safe driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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