Dodge Journey Complaints

5,556 consumer complaints on file.

#11253158September 4, 2019
ELECTRICAL SYSTEM
GOT MY 2012 DODGE JOURNEY A YEAR AGO LIVE THE RIG BUT HAS ALWAYS HAD ELECTRICAL PROBLEMS STEMMING FROM FUSE BOX. READS -15 ON DASH BOARD AT ALL TIMES, SOMETIMES WON'T START AND CAN WIGGLE FUSE BOX AROUND, YOU CAN HEAR THE SOUNDS OF ELECTRICAL POPS AND THEN WILL START AND DO FINE. TRYING TO SAVE UP FOR NEW ONE BUT OVER THREE HUNDRED DOLLARS FOR NEW ONE. AND ONE MORE ISSUE MY JOURNEY CLEARLY SAYS SXT ON THE VEHICLE BUT THE VIN COMES UP ON YOUR SITE AS AN SE HOW DOES THAT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253282September 4, 2019
UNKNOWN OR OTHER
HORN WOULD RANDOMLY GO OFF AT DIFFERENT TIMES WHEN THE CAR WAS NOT ON AND JUST SITTING WOULD ALSO SOUND RANDOMLY WHILE DRIVING. HORN WOULD BEEP FOR A FEW SECONDS OR JUST BE FULL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253284September 4, 2019
STRUCTURE:BODY
WATER GETS IN THE REAR DOORS DURING RAIN STORMS WHEN OPENING AND CLOSING BOTH BACK DOORS YOU CAN HEAR WATER BETWEEN THE DOOR AND THE DOOR PANEL ONLY THE REAR DOORS ARE AFFECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253287September 4, 2019
SEAT BELTS
FRONT SEAT BELT BUCKLE SOMETIMES DOES NOT LOCK SECURE IN PLACE SEATBELT WILL POP OUT AND NEED TO RE INSERT THE SEAT BELT INTO THE BUCKLE DRIVER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253304September 4, 2019
ELECTRICAL SYSTEM, POWER TRAIN
WE HAVE TAKEN OUR VEHICLE INTO THE LOCAL DODGE DEALERSHIP AT LEAST 5 TIMES SINCE AUGUST 2016 FOR THE SAME SAFETY CONCERNS OF JERKING AND STALLING WHILE DRIVING ON CITY STREETS. THE MOST RECENT EPISODE OCCURRED TODAY. WE HAVE HAD MULTIPLE NEAR MISS ACCIDENTS DUE TO THE STALLING. THE DEALERSHIP HAS CHARGED US ALMOST $2000 OVER THESE LAST 3 YEARS. THESE CHARGES HAVE INCLUDED REPLACEMENT OF TIRES, BATTERIES AND SENSORS WITHOUT RESOLUTION OF PROBLEM. PLEASE HELP US RESOLVE THIS ISSUE FOR THE SAFETY OF THE PASSENGERS WHO ARE TRAVELLING IN OUR VEHICLE AND THOSE WHO ARE DRIVING AROUND US. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252857September 3, 2019
AIR BAGS
THE DRIVERS SIDE HEADREST AIRBAG DEPLOYED BY ITSELF. NO ACCIDENT INVOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253028September 3, 2019
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
AS I WAS DRIVING I TIRED TO TURN THE WHEEL TO GO AROUND A SMALL CURVE ON A CITY STREET AND IT WOULDN'T TURN. I COULD FEEL THE CAR STARING TO DIE. AS I PUT THE CAR IN PARK TO TURN THE IGNITION OFF THE BREAK PEDAL WOULD NOT WORK. I WAS ABLE TO TURN THE CAR OFF AND RESTART WITHOUT ANY ISSUES. LATER MY HORN STARTED HONKING ON ITS OWN. AND CONTINUES TO HONK RANDOMLY. ALSO THE ALARM RANDOMLY WENT OFF ONCE YESTERDAY. TODAY IT HAS RANDOMLY HONKED ALL AFTERNOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253037September 3, 2019
ELECTRICAL SYSTEM
DOOR LOCKS WILL NOT STAY LOCK DOORS WILL UNLOCK WHEN WET WHEN YOU WASH CAR YOU GET WATER ON DOORS CAR LOCK AND UNLOCK UNCONTROLLABLY AND IN CAR WASH AND WHEN IT RAINS DOORS UNLOCK THEM SELF'S , DEALER CAN NOT FIX PROBLEM WENT THERE 6 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252743September 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR WILL NOT START AT TIMES. CANT PUT IT IN GEAR AT TIMES. EAP LIGHT COMES ON WITHOUT ANY ISSUES. SEEMS ALL ELECTRICALLY ISSUES MUST REPAIR BRAKE AND TURN SIGNAL LIGHTS EVERY OTHER MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252806September 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING MY CAR AT APPROXIMATELY 50 MILES PER HOUR, WHEN IT SEEMS LIKE MY STEERING OR THE WHEELS SEEMED "OFF.' I CHECKED TO MAKE SURE ALL OF MY TIRES WERE CORRECTLY PRESSURED AND THEY WERE, SO I KEPT DRIVING. APPROXIMATELY 20 MILES DOWN THE ROAD, WELL GOING APPROXIMATELY 60 MILES PER HOUR THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON POST FLASHING AND WITH AN OFF SYMBOL UNDERNEATH IT IN TWO SEPARATE LOCATIONS. ALSO THE RED LIGHTNING BOLT SYMBOL CAME ON AS WELL. AT THE SAME TIME THAT THE LIGHTS CAME ON MY CAR DECELERATED AT A RAPID PACE, WHICH WAS NOT AT ALL SAFE ON THE HIGHWAY. I IMMEDIATELY TURNED ON MY FLASHERS AND PULLED TO THE SIDE OF THE ROAD. AFTER GETTING ON MY PHONE TO SEE WHAT IT COULD BE, I DECIDED THAT I WOULD LIMP HOME WITH THE CAR SO I COULD RESEARCH A LITTLE FURTHER WHAT WAS GOING ON AT HOME. WHILE I WAS DRIVING HOME AFTERWARD, THE CAR NEVER GOT FASTER THAN ABOUT 20 MILES PER HOUR AND ACCELERATED AT A VERY, VERY SLOW PACE. THE AIR CONDITIONER NO LONGER WORKED AND WHEN I HAD TO DRIVE UP A VERY SMALL HILL, THE CAR SEEMED LIKE IT WOULD STOP COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252358August 30, 2019
POWER TRAIN
THE CAR HAS BARELY ANY POWER. THE TACKOMETER REVS UPTO THE RED ZONE WHEN GOING UPHILL AND THEN STILL STRUGGLES TO KEEP SPEED. WHEN DRIVING ON THE STREET MY CAR REVS UP TO TO THE 6 ON THE TACKOMETER BEFORE CHANGING GEARS. SOMETIME I HAVE TO LET GO OF GAS TO GET IT TO DROP TO CHANGE GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252356August 30, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE FREEWAY AND NOTICED THAT IT WAS STRUGGLING FOR POWER. I EXITED. AT THE STOPLIGHT MY CAR STARTED SHAKING AND PUTTERING. `WHEN I PRESSED THE GAS TO GO THE CAR PUTTERED LIKE IT DIDN'T WANT TO GO, BUT THEN DID. SO I DROVE TO THE CAR DEALERSHIP ON THE NEXT EXIT. MY CAR SHUT ITSELF OFF IN THE ENTRANCE TO THE DEALERSHIP. THE MECHANIC REPORTED THAT A FUEL INJECTOR HAD EXPLODED AND WAS SPEWING RAW GAS. MY CAR IS NOW IN THE SHOP AWAITING PARTS. ANOTHER ISSUE IS THAT IT EASILY SLIPS INT REVERSE WHILE DRIVING. SERIOUS SAFETY CONCERNS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252357August 30, 2019
UNKNOWN OR OTHER
I WAS AT THE STOP SIGN AT THE TOP OF MY HILL. I ACCELERATED AND MY PURSE FELL FORWARD AND KNOCKED MY SHIFTER INTO REVERSE AT 5 MPH. I WAS ON A PUBLIC ROAD. ANOTHER TIME, MY DAUGHTER REACHED FOR THE PLUG TO PLUG IN HER CHARGER AND ACCIDENTALLY KNOCK THE GEAR SHIFTER INTO REVERSE FROM DRIVE. WE WERE STOPPED AT A STOP LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252419August 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND DECELERATED INDEPENDENTLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE SPEED WOULD NOT EXCEED 20 MPH; HOWEVER, THE RPMS REVVED HIGHLY. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252439August 30, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE STEERING SEIZED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO EARNHARDT CHRYSLER DODGE JEEP RAM (LOCATED AT 1521 E DRIVERS WAY, GILBERT, AZ 85297, (480) 926-4000) WHERE IT WAS DIAGNOSED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252451August 30, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED TO OPERATE OR WOULD OPERATE ON ITS OWN. THE CONTACT STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD SOMETIMES ILLUMINATE ON THEIR OWN. THE CONTACT ALSO STATED THAT CERTAIN UNKNOWN WARNING INDICATORS WOULD ILLUMINATE RANDOMLY WHILE DRIVING AND THEN TURN OFF. THE CONTACT DROVE TO JT'S CHRYSLER DODGE JEEP RAM FIAT (4838 SUNSET BLVD, LEXINGTON, SC 29072, 803-220-3725) ON SEVERAL OCCASIONS, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252477August 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W. 159TH STREET, TINLEY PARK, IL 60477, 708-580-7103) WHERE IT WAS DIAGNOSED THAT THE SHIFTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,252. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252262August 29, 2019
AIR BAGS
AIR BAG LIGHT KEEPS FLASHING LIKE THE AIRBAGS ARE DEFECTIVE WHENEVER THE VEHICLE IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252063August 28, 2019
SERVICE BRAKES
BRAKES AND PUCKS, DRUMS, BOTH FRONT AND REAR. NEEDED REPLACEMENT AT 19500 MILES, VERIFIED THE REMOVED PARTS, WERE TOTALLY RUSTED AND DEFORMED. NUMEROUS VEHICLES AND MOST HAD 50,000 MILES PLUS BEFORE REPLACEMENT. THE ITEMS REMOVED BORDERED ON SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246724August 27, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE SPEEDOMETER STARTED TO FLUCTUATE. THE BATTERY WARNING INDICATOR ALSO ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,866.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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