Dodge Journey Complaints

5,556 consumer complaints on file.

#11308632February 11, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308403February 11, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS AND TRACTION CONTROL, PARK BREAK AND ! INFORMATIOIN LIGHTS PERMANENTLY ON UPON STARTING. DODGE/JEEP DEALER IDENTIFIED THE ABS MODULE TO BE FAULTY AND NOT REPLACING IT EVEN THOUGH ALL AMERICAN MODELS HAVE BEEN RECALLED AND RECTIFIED OR REPLACED. AUSTRALIAN DODGE DEALER ARE REQUESTING $1025 AUD TO REPLACE THE PART - DISGUSTED IN THE RESPONSE FORM THE DEALER HAVING TO PAY FOR THEIR FAULTY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308224February 10, 2020
SEATS
WHILE JUST DRIVING DOWN THE ROAD THE PASSENGER SIDE HEADREST DEPLOYED. IT DID NOT ELECTRONICALLY RELEASE, BUT THE PLASTIC GOING AROUND THE RETAINING PIN BROKE. PASSENGER WAS HIT IN THE BACK OF THE HEAD BUT NOT SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11307860February 8, 2020
ELECTRONIC STABILITY CONTROL (ESC)
MY SUV AUTO START NO LONGER WORKS AND AS I'M DRIVING THE CAR, THE CHECK ENGINE LIGHT RANDOMLY COMES ON WHILE THE CAR IS IN MOTION AND THE CAR ENGINE SHUTS OFF AND STARTS TO SLOW DOWN TO A COMPLETE STOP. WHEN IT GOT PLUGGED UP TO A DIAGNOSTIC MACHINE IT STATED THAT IT HAD 3 CRANKSHAFT POSITION SENSORS THAT NEEDED TO BE REPLACED. VECHILE HAS 52000 AND IS A 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307876February 8, 2020
ELECTRICAL SYSTEM
2014 DODG JOURNEY INTERMINTENT WILL NOT START NEW BATTERY NEW STARTER VEHICLE STARTS GOOD FOR A WHILE THEN ONE DAY NOTHING MECHANIC SAYS HE HAS THIS PROBLEM ALOT WITH CHRYSLER HAS TO DO WITH SECURITY SYSTEM AND VEHICLE NOT RECOGNIZING KEY FOB TRY ALL THE TRICKS VEHICLE STARTS FOR A WHILE THEN ONE DAY NOTHING I AM HOPING FOR A RECALL ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307881February 8, 2020
SEATS
SAFETY FEATURES OF THE FRONT HEAD REST DEPLOYED WITHOUT CAUSE, WHILE DRIVING UNDER NORMAL CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307739February 7, 2020
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG LIGHT CONTINUES TO COME ON WHILE DRIVING OR ONCE THE CAR IS STARTED. IT WILL STAY ON FOR A FEW DAYS AND THEN GO OFF. WHEN IT COMES ON WHILE THE CAR IS DRIVING IT WILL DING AND STAY ON FOR DAYS. THE AIR CONDITIONER/ HEATER JUMPS ON AND OFF WHILE DRIVING. IT WILL BE OFF AND AUTOMATICALLY JUMP ON. I WILL TURN IT OFF AND THEN IT WILL JUMP ON AGAIN. THESE ISSUES WERE "FIXED" BY A DODGE DEALERSHIP IN MAY AND ARE STILL REOCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307761February 7, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING ABOUT 35 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO VATLAND CHRYSLER DODGE JEEP RAM (855 SOUTH, US-1 VERO BEACH, FL 32962) HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307399February 6, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I HAVE BEEN READING ABOUT MY ISSUE ALL TOO OFTEN ONLINE AND HAVE YET TO SEE ANY RESOLUTION AT ALL. I HAVE A 2012 DODGE JOURNEY AND HONESTLY IT IS SCARY DRIVING IT! THE CAR ACTUALLY SHUTS OFF IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE ISSUE IT KEEPS SHOWING IS A CRANK SENSOR CODE. THE SENSOR HAS BEEN REPLACED 3 TIMES NOW! IT IS ALSO NOT AN EASY JOB SINCE ON AN ALL WHEEL DRIVE MODEL, THERE ARE MANY HOURS INVOLVED TO REPLACE IT. BUT IF YOU'RE ON THE HIGHWAY AND DRIVING NORMALLY THE CAR WILL DIE AT ANY MOMENTS NOTICE AND GIVE NO WARNING. SEEMS LIKE THERE ARE MANY MANY OTHERS HAVING THE SAME ISSUE. IF YOU DO A QUICK SEARCH AND TYPE DODGE JOURNEY DIES WHILE DRIVING YOU WILL EASILY FIND MANY PEOPLE WITH SAME ISSUE. MANY PEOPLE SPENDING THEIR HARD EARNED MONEY ON REPAIRS THAT GET THEM NOWHERE! THIS REALLY IS SAD AND DODGE HAS DONE NOTHING TO HELP EXCEPT CONTINUE TO PUT PEOPLES LIVES AT RISK AND TAKING THEIR MONEY FOR REPAIRS! PLEASE HELP! I HAVE BEEN HAVING THIS ISSUE OVER 30 TIMES IN THE PAST FEW MONTHS! THE CAR IS NOT SAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306116February 6, 2020
SERVICE BRAKES
2013 DODGE JOURNEY. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL. *LD THE CONSUMER STATED THE ABS MODULE FAILED AND WAS REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER DENIED REIMBURSEMENT DUE TO THE REPAIR HAVING BEEN OVER 2 YEARS AND WAS OUT OF WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307463February 6, 2020
ELECTRICAL SYSTEM, ENGINE
MY DODGE JOURNEY'S ENGINE SHUT OFF TWICE WHILE I WAS DRIVING WITH NO WARNING. NO LOSS OF LIGHTS OR RADIO, BUT THE ENGINE JUST SHUTS OFF AND CAR CANNOT BE RESTARTED. THE FIRST TIME I WAS DRIVING ON A HIGHWAY, AND RIGHT AFTER ACCELERATING FROM A STOP AT A RED LIGHT THE CAR DIED. HAD TO HAVE IT TOWED, AND HAD AN AUTO PART STORE DO SOME BASIC TESTS AND WAS TOLD IT WAS JUST A BAD BATTERY, HOWEVER WHEN IT HAPPENED AGAIN THE DAY AFTER REPLACING THE BATTERY. THIS TIME I WAS ON A CITY STREET HAVING JUST EXITED OFF OF THE INTERSTATE. I WAS IN TRAFFIC AND AGAIN THE CAR JUST LOST POWER DUE TO THE ENGINE SHUTTING DOWN. AGAIN IT WOULD NOT START AND COULD NOT BE JUMP STARTED SO HAD IT TOWED TO THE DEALER. DEALER WAS ABLE TO GET A CODE P061C, AND FOLLOWED INSTRUCTIONS TO UPDATE THE PCM. FROM WHAT I UNDERSTAND, A SOFTWARE UPDATE WAS APPLIED TO THE POWER CONTROL MODULE. I AM VERY CONCERNED WITH THE FACT THAT MY CAR CAN JUST SHUT DOWN THE ENGINE WITH NO WARNING AT ALL. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307210February 5, 2020
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING AND THE CAR CUT OFF IN THE MIDDLE OF THE ROAD. TRIED TO CRANK BUT WOULD NOT FULLY TURN OVER. HAD A MECHANIC PULL UP TO SEE WHAT THE ISSUE WAS AND HE SAID IT COULD BE THE CRANKSHAFT. REMOVED IT, NOW I CANNOT FIND THE PART BECAUSE THEY ALL LOOK LIKE THE CAMSHAFT AND MY PART IS STRAIGHT VS THE L SHAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302055February 4, 2020
STEERING, POWER TRAIN:AXLE ASSEMBLY
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BUY BACK PROGRAM. *LD THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE BUYBACK PROGRAM FOR STEERING AND AXLE FAILURES.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306961February 4, 2020
ELECTRICAL SYSTEM, SUSPENSION
SUV WAS MAKING A LOUD WHINING SOUND TOOK IT IN TO BE CHECKED AND WAS TOLD THE ALTERNATOR WAS BAD. HAD IT CHANGED BY DEALERSHIP, I FEEL THIS SHOULD NOT HAVE FAILED THIS SOON WHEN THE SUV IS LESS THAN 2 YRS OLD. NOW THE PASSENGERS SIDE STRUT IS GONE BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306654February 3, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE BRAKES FAILED. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL THE BRAKES FAILED TO OPERATE SMOOTHLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE REPLACED FIVE TIMES IN LESS THAN TWO YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306669February 3, 2020
ENGINE, UNKNOWN OR OTHER
WHEN YOU TRY TO START CAR IT IS NOT CONNECTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306843February 3, 2020
AIR BAGS, ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE DRIVER AIRBAG LIGHT CAME ON, IT WOULD THEN SHUT OFF AND THEN DING AND TURN BACK ON, IT DID THIS FOR SEVERAL MILES BEFORE IT JUST STAYED ON. ANOTHER INCIDENT THAT HAS HAPPENED SEVERAL TIMES IS THAT ALL THE DASH INDICATOR LIGHTS COME ON WHILE I'M DRIVING, IT PUTS MY CAR IN LIMP MODE, I THEN HAVE TO PULL OVER, SHUT THE CAR OFF AND THEN RESTART IT FOR IT TO BE OK AGAIN. THIS IS A REAL SAFETY CONCERN AS WELL, I COULD CRASH AND GET IN A SERIOUS ACCIDENT AND I TYPICALLY HAVE MY YOUNG KIDS WITH ME. I SEARCHED MY VIN TO SEE IF THE RECALLS HAVE BEEN DONE AND FROM WHAT I CAN SEE THEY HAVE, SO I DON'T KNOW IF THIS IS A REOCCURRING ELECTRICAL ISSUE OR IF THIS IS SOMETHING NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306439February 1, 2020
AIR BAGS, STEERING
I WAS DRIVING LAST NIGHT UP A TWO LANE STREET AND ALL OF A SUDDEN MY AIRBAGS DEPLOY. I NOTICED MY AIRBAG LIGHT CAME ON A FEW DAYS AGO BUT IT TURNED BACK OFF YESTERDAY. WHEN THE AIRBAGS DEPLOYED MY CAR SHIFTED CAUSING IT TO HIT THE CURB A LITTLE. I WAS ABLE TO SHIFT THE CAR TO THE RIGHT AND PARK IT BUT THE ENTIRE CAR SHUT OFF. I NEED MY CAR FIXED AND DONT KNOW HOW TO DO THIS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11306322January 31, 2020
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE HORN INDEPENDENTLY ACTUATED WITHOUT WARNING. THE HORN EVENTUALLY CEASED TO BLOW. THE FAILURE RECURRED INTERMITTENTLY. THE HORN WAS DISCONNECTED FOR SEVERAL MONTHS HOWEVER, WHEN IT WAS RECONNECTED THE FAILURE RETURNED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306214January 31, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE WILL STALL ON CRANKING WHICH A RED LIGHT WILL LIGHT UP YOU WILL HAVE TO GET UNDER VEHICLE AND TAP STARTER CONSTANTLY TO CRANK. STARTER HAS BEEN REPLACED 2X PROBLEM STILL HAPPENS ITS SPARK FIRE UNDER CAR. THE VEHICLE WILL BE CUT OFF STATIONED AFTER A DRIVE THEN IT WAS CRANK PERIOD UNTIL 20 MIN . WHEN PARKED TO GET IN AND DRIVE IT WANT START. HAS BEEN TEST ON MACHINE BATTERY GOOD STARTER GOOD AND TRANSMISSION IT DETECTED AND ELECTRICAL. ALSO WHEN UNLOCKING DOORS ONLY 3 DOORS WILL UNLOCK ONE YOU HOT UNLOCK WIPERS WILL COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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