Dodge Journey Complaints

5,556 consumer complaints on file.

#11317764March 12, 2020
SEATS
THE HEADREST POPPED OUT AND SLAMMED INTO THE BACK OF MY HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317454March 11, 2020
ELECTRICAL SYSTEM
DRIVERS SIDE WINDOW SWITCH WOULD NOT WORK EVERY ONCE IN A WHILE. THEN STARTED MAKING CLICKING NOISE AND NOT WORKING. WILL NOT CONTROL ANY WINDOWS AND NO WINDOWS WILL GO UP OR DOWN. I HAVE SPENT ALOT OF MONEY REPLACING PARTS AND NOTHING IS FIXING THE PROBLEM AND WHEN I LOOK ONLINE FOR ADVICE I READ ABOUT THIS BEING A COMMON PROBLEM WITH DODGE JOURNEY AND ALSO READ THAT THIS PROBLEM HAS LED TO ELECTRICAL FIRE IN SOME VEHICLES. WHY HAS THIS PROBLEM NOT BEEN FIXED AND WHATEVER PART RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317210March 10, 2020
POWER TRAIN
MY SON WAS DRIVING HOME AND THE CAR STARTED JERKING THEN SUDDENLY STOPPED. NO PRIOR INDICATION THAT THERE WAS A PROBLEM. HAD CAR TOWED TO MECHANIC & WAS TOLD TRANSMISSION IS HOT. $2100 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317281March 10, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING THE VEHICLE SPUTTERED AND STALLED HOWEVER RESTARTED. THE TACHOMETER AND SPEEDOMETER BECAME INOPERABLE BUT INDEPENDENTLY RESET AND WORKED AS DESIGNED. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE THE BATTERY WAS REPLACED. THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LA VISTA LOCATED AT (7010 S 124TH CIR, LA VISTA, NE 68128 (402) 800-1229) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316946March 9, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
THERE ARE 2 DIFFERENT PROBLEMS I HAVE BEEN DEALING WITH SINCE DAY ONE OF OWNING MY DODGE JOURNEY. THE FIRST BEING ELECTRICAL, MY CLOCK RUNS FAST BECAUSE OF THE POWER FLOW TO IT. I HAVE 2 POWER OUTLETS IN MY CAR THAT DO NOT WORK PROPERLY AND 1 OF THEM THE DEALERSHIP IN FLORIDA MESSED UP TO FIX ONE OF THE ELECTRICAL PROBLEMS. THE SECOND ISSUE IS WHEN I ACCELERATE MY TRANSMISSION CLICKS, I WAS PRETTY MUCH TOLD I WAS CRAZY BY THE DEALERSHIP THAT THEY COULDN'T DUPLICATE THE NOISE AND NOW THAT I DO NOT HAVE A WARRANTY THEY ARE REPORTING IT TO ME AND WANT ME TO PAY. THE LAST AND FINAL ISSUE IS MY BRAKES I HAVE HAD MY BRAKE BOOSTER REPLACED AND MY BREAK MASTER CYLINDER AND I STILL KEEP LOSING MY BRAKES. IF I HAVE TO SLAM ON MY BRAKES OR PUT ANY REAL PRESSURE MY BRAKES GO SOFT AND TO THE FLOOR. BOTH OF THESE PARTS WERE REPLACED BY THE DEALERSHIP AND THEY WERE JUST GUESSING ON WHAT WAS WRONG AND THEY DIDN'T CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317103March 9, 2020
UNKNOWN OR OTHER
TRANSMISSION ISSUES IN 2016 , 2017 , AND 2020 . THE VEHICLE WOULDN'T MOVE AND WOULDN'T SHIFT TO DRIVE IN THE MIDDLE THE STREET . THE FIRST TIME IT HAPPEN ON THE HIGHWAY COMING FROM ALABAMA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316893March 8, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WENT TO TURN ON MY CAR AND IT WAS COMPLETELY DEAD, AND THE KEY WOULD NOT OPEN THE CAR. SOMEONE CAME TO HELP AND CHECKED THE BATTERY WHICH WAS FULLY WORKING PERFECTLY, BUT THE CAR WAS COMPLETELY DEAD STILL, NO POWER RUNNING ANYWHERE. I WENT TO GOOGLE THE PROBLEM AND LIKE ME THERE HUNDREDS OF PEOPLE WHO HAVE GONE THROUGH THE SAME PROBLEM. IT SEEMS THAT THE CAR GOES INTO LOCKED-DOWN MODE BY ITSELF UNLESS YOU DISCONNECT THE BATTERY AND THE COMPUTER REBOOTS THERE'S NOTHING THAT WILL MAKE IT WORK. LOCALLY THIS HAPPENED IN MY BUILDING'S PARKING LOT, I DID UNHOOK THE BATTERY WHICH REBOOTED THE COMPUTER AND THE CAR TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316747March 7, 2020
STEERING
STEERING NOT WORKING; VERY DIFFICULT TO TURN, ESPECIALLY TO THE RIGHT. SINCE 30K MILES THE POWER STEERING HAS INCREASED IN GETTING LOUDER AND LOUDER. WE COMPLAINED TO THE DEALERSHIP IN 2016. THEY CHECKED IT AND SAID EVERY THING WAS FINE, CHRYSLER SAYS IT'S JUST LOUD THAT'S ALL. WE'VE BEEN LIVING WITH THIS HORRIBLE NOISE FOR YEARS. IT'S EVEN LOUDER WHEN IT GETS COLDER OUTSIDE. AS IT GETS LOUDER, THE STEERING BECOMES MORE DIFFICULT TO STEER. YESTERDAY, WHEN PULLING ONTO THE HIGHWAY FROM A STOP SIGN, THE POWER STEERING ALL BUT QUIT TURNING TO THE RIGHT. INTERMITTENT WHEN TURNING LEFT. THE VEHICLE HAS 93K ON IT NOW AND IT IS TOO DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316582March 6, 2020
UNKNOWN OR OTHER
MY 2009 DODGE JOURNEY WOULD NOT TURN ON AFTER AWHILE THAT I HAVE BEEN USING IT.I WOULD USE IT THEN TURN IT OFF AND IT WONT TURN BACK ON UNTILL A WHILE THAT YOU LEAVE IT ALONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316323March 5, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 10 MPH, OR WHILE STOPPED, THE SEAT BELT FAILED TO RETRACT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315783March 3, 2020
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING THE ENGINE CAUGHT FIRE. DEALER SAYS IT IS NOT COVERED UNDER RECALL. EVEN THOUGH I SEE OTHER DODGE JOURNEY RECALLS OF SAME FIRE BEING RECALLED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11315599March 2, 2020
STEERING
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS REVERSING OUT OF THE GARAGE THE VEHICLE LOST POWER STEERING FUNCTIONALITY. CLASSIC CHRYSLER DODGE JEEP RAM OF SOUTH CHARLOTTE LOCATED AT (10724 PINEVILLE RD, PINEVILLE, NC 28134, (888)973-0120, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) WITH THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311795February 27, 2020
STEERING
THIS IS THE SECOND TIME WITHIN THREE MONTHS THIS HAS HAPPENED. FIRST TIME I WAS DRIVING AT 30 MPH AND WAS ABLE TO SAFELY PULL OVER. SECOND TIME. DRIVING AND ALL THE SUDDEN LOSE POWER STEERING. A HOSE UNDER CAR KEEPS BURSTING AT THE PINCH CLAMP AND LOSING ALL POWER STEERING FLUID. THIS HAS HAPPENED TWICE THIS WINTER. LAST NIGHT AT START UP WITH BELOW FREEZING TEMPS. CAR STARTED HEARD A NOISE LIKE I RAN OVER SOMETHING ( CAR WAS IN PARK) AND LOST ALL POWER STEERING FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311902February 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR FAILS TO START RANDOMLY AND CONSISTENTLY. I'VE SEEN NOTHING BUT ISSUES ALL OVER THE INTERNET ABOUT THIS AND NOTHING HAS EVER BEEN ANSWERED. PEOPLE SPEND HUNDREDS OF DOLLARS TO NOT EVEN BE TOLD WHAT IS WRONG WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311571February 26, 2020
ELECTRICAL SYSTEM
I WENT TO START MY VEHICLE AND UPON IGNITION MY HEADLIGHTS TURNED ON AND MY WINDSHIELD WIPERS TURNED ON CONTINUOUSLY. MY BLINKERS WOULD NOT WORK AND MY BRIGHT LIGHTS WOULD NOT TURN ON. ALL FUSES ARE WORKING CORRECTLY AND EVERYTHING ELSE ON THE VEHICLE WORKS CORRECTLY BUT THE WINDSHIELD WIPERS WILL NOT TURN OFF THE HEADLIGHTS WILL NOT TURN OFF AND THE BLINKERS BRIGHT LIGHTS BACK WINDSHIELD AND ANY OTHER OPTIONS FROM THE STEERING WHEEL STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311690February 26, 2020
AIR BAGS
AIRBAG LIGHT IS ON FOR NO APPARENT REASON AND WILL NOT SHUTOFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311697February 26, 2020
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311348February 25, 2020
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE ROAD MY ENGINE SHUTS OFF. I HAVE TO PUT CAR IN NEUTRAL AND RESTART ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311501February 25, 2020
SEATS
MY DRIVER SIDE HEAD REST HAS DEPLOYED FOR NO APPARENT REASON. THE CAR WAS PARKED IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310884February 23, 2020
AIR BAGS, UNKNOWN OR OTHER
I WALKED OUTSIDE TO MY JOURNEY AND THE PASSENGER SIDE FRONT HEADREST WAS DEPLOYED WITH NO OCCUPANCY AT THE TIME. THE LITTLE BLACK CLIPS ARE BROKEN AND I CANNOT PULL IT BACK DOWN TO DISENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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