Dodge Journey Complaints
5,556 consumer complaints on file.
- #11337539July 5, 2020SEATS
MY HORN RANDOMLY BLOWS WHILE PARKED. VEHICLE IS IN PARK AND THE DOORS ARE SHUT AND LOCKED. NO ONE AROUND THE VEHICLE. IT HAS HAPPENED 4 TIMES TODAY. ONCE I GET OUT TO THE VEHICLE TO INVESTIGATE THE PROBLEM THE HORN STOPS BLOWING ON ITS OWN. WHEN IT HAPPENS NUMEROUS TIMES OR CONTINUOUSLY IT RUNS THE BATTERY DOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337582July 5, 2020STEERING
IT'S BEEN A FEW WEEKS NOW THAT MY STEERING WHEEL STARTED TURNING HARD.. WHEN IT GOT REALLY HARD TO TURN WAS WHEN I TOOK IT SERIOUS THAT SOMETHING MAY BE WRONG.. ABOUT THREE WEEK AGO , BEING AT THE END OF JUNE I CHECKED MY POWER STEERING OIL I NOTICED I HAD MAJOR OIL LOSS.. I HAD IT SERVICED AS A LOCAL GARAGE THINKING IT MAY HAVE BEEN THE RACK AND PINIONS. WHEN THEY SERVICED IT WAS SERVICED WITH A NEW POWER STEERING COOLER AND PUMP..COSTING ME OVER $1000 IN REPAIRS.THE PROBLEM WASN'T FIXED BECAUSE THE WHEEL WAS STILL HARD TO TURN. THE NEXT DAY I TOOK IT TO GOOD YEAR, THEY CLEAN THE RACK AND PINION WITH DEGREASER FROM ALL THE OIL LEAKING.. THE TOLD ME TO DRIVE IT FOR A COUPLE DAY AND SEE WHAT HAPPENS.. IT DROVE NORMAL FOR A WEEK, JULY 4 2020 WHILE OUT IN ABOUT, IT STARTED SMOKING AND SQUEAKING.. I PULLED OVER AND HAS IT TOLD TO A GARAGE.. I'M THINKING IT MAY BE THE SERPENTINE BELT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337435July 4, 2020ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
"THE CAR LOSES POWER UNEXPECTEDLY WHILE DRIVING AT VARIOUS DIFFERENT SPEEDS OR SOMETIMES JUST WON'T START AFTER DRIVING BUT IF U WAIT TWENTY MINUTES IT MIGHT JUST DECIDE TO RESTART, THE AC SOMETIMES WILL ONLY BLOW OUT VERY HOT HEAT, THE CRUISE CONTROL WON'T TURN OFF AND HAS ACCELERATED FROM BEING SET AT 55 TO 75 ON ITS OWN WITHOUT BEING ABLE TO TURN OFF, IT HAS WENT INTO LIMP MODE AT SEVERAL DIFFERENT SPEEDS AND IN 2018 WOULDN'T TURN OFF FROM IN THE RUN POSITION IN A RESULT OF A COMPLETELY DRAINED BATTERY AND WAS TOLD ENGINE NEEDED TO BE REPLACED WHICH I HAD REPLACED, THE CATALYTIC CONVERTER COMPLETELY DISCONNECTED FROM THE FRONT WHICH I ALSO HAD REPLACED, WHEEL BEARINGS BAD COSTING NUMEROUS TIRE CHANGES SINCE PURCHASING IT IN 2013 UNTIL SOMEONE FINALLY TOLD ME IN 2020 WHAT WAS WRONG ONLY AT THE COST OF SEVERAL TIRES AND A WHEEL ALIGNMENT, THE STABILITY WARNING LIGHT COMES ON AND TURNS OFF RANDOMLY BUT IF I TRY TO PUSH THE BUTTON IT WON'T TURN IT BACK ON OR OFF AND THE THROTTLE CONTROL LIGHT COMES ON AND CAR GOES INTO LIMP MODE DRIVES LIKE THIS FOR A DAY THEN CAN GO DAYS OR MONTHS WITH ALL WARNING LIGHTS TURNING OFF AND CAR RUNS JUST FINE UNTIL IT DECIDES TO DO ANYONE ONE OF THESE PROBLEMS! I HAVE TOLD THE DEALERSHIP THAT THE VEHICLE HAS A MALFUNCTIONING COMPUTER SINCE PURCHASING IT IN 2013! THE VEHICLE IS UNSAFE LEMON! IT HAS CAUSED ME ANXIETY, AND REPEATED TRAUMATIC EVENTS OF ALMOST GETTING INTO AN ACCIDENT OR BEING LEFT STRANDED FOR HOURS! I GO INTO A STORE AND I PANIC NEVER KNOWING IF THE VEHICLE WILL START OR DECIDE TO ACT POSSESSED!" I RECENTLY WENT TO A DODGE DEALERSHIP TO GET THE SAFETY RECALLS DONE ON THE VEHICLE AND DODGE HAS INFORMED ME THEY WILL NOT DO THE RECALLS BECAUSE I HAVE REPLACED THE ENGINE! THE SAFETY RECALLS MUST BE DONE AND IF THEY CAN'T DO IT THEN THEY NEED TO PROVIDE ME W A NEW VEHICLE FREE OF CHARGE OR GIVE ME THE MONEY BACK I PAID!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337440July 4, 2020ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CAR LOSES POWER UNEXPECTEDLY WHILE DRIVING AT VARIOUS DIFFERENT SPEEDS OR SOMETIMES JUST WON'T START AFTER DRIVING BUT IF U WAIT TWENTY MINUTES IT MIGHT JUST DECIDE TO RESTART, THE AC SOMETIMES WILL ONLY BLOW OUT VERY HOT HEAT, THE CRUISE CONTROL WON'T TURN OFF AND HAS ACCELERATED FROM BEING SET AT 55 TO 75 ON ITS OWN WITHOUT BEING ABLE TO TURN OFF, IT HAS WENT INTO LIMP MODE AT SEVERAL DIFFERENT SPEEDS AND IN 2018 WOULDN'T TURN OFF FROM IN THE RUN POSITION IN A RESULT OF A COMPLETELY DRAINED BATTERY AND WAS TOLD ENGINE NEEDED TO BE REPLACED WHICH I HAD REPLACED, THE CATALYTIC CONVERTER COMPLETELY DISCONNECTED FROM THE FRONT WHICH I ALSO HAD REPLACED, WHEEL BEARINGS BAD COSTING NUMEROUS TIRE CHANGES SINCE PURCHASING IT IN 2013 UNTIL SOMEONE FINALLY TOLD ME IN 2020 WHAT WAS WRONG ONLY AT THE COST OF SEVERAL TIRES AND A WHEEL ALIGNMENT, THE STABILITY WARNING LIGHT COMES ON AND TURNS OFF RANDOMLY BUT IF I TRY TO PUSH THE BUTTON IT WON'T TURN IT BACK ON OR OFF AND THE THROTTLE CONTROL LIGHT COMES ON AND CAR GOES INTO LIMP MODE DRIVES LIKE THIS FOR A DAY THEN CAN GO DAYS OR MONTHS WITH ALL WARNING LIGHTS TURNING OFF AND CAR RUNS JUST FINE UNTIL IT DECIDES TO DO ANYONE ONE OF THESE PROBLEMS! I HAVE TOLD THE DEALERSHIP THAT THE VEHICLE HAS A MALFUNCTIONING COMPUTER SINCE PURCHASING IT IN 2013! THE VEHICLE IS UNSAFE LEMON! IT HAS CAUSED ME ANXIETY, AND REPEATED TRAUMATIC EVENTS OF ALMOST GETTING INTO AN ACCIDENT OR BEING LEFT STRANDED FOR HOURS! I GO INTO A STORE AND I PANIC NEVER KNOWING IF THE VEHICLE WILL START OR DECIDE TO ACT POSSESSED!" I RECENTLY WENT TO A DODGE DEALERSHIP TO GET THE SAFETY RECALLS DONE ON THE VEHICLE AND DODGE HAS INFORMED ME THEY WILL NOT DO THE RECALLS BECAUSE I HAVE REPLACED THE ENGINE! THE SAFETY RECALLS MUST BE DONE AND IF THEY CAN'T DO IT THEN THEY NEED TO PROVIDE ME W A NEW VEHICLE FREE OF CHARGE OR GIVE ME THE MONEY BACK I PAID!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337442July 4, 2020ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THERE IS A U67 BY FCA RECALL ON MY 2014 DODGE JOURNEY WHICH I WAS NOT NOTIFIED BY THE DEALER! I FOUND OUT ABOUT THE RECALL AFTER PAYING TO HAVE THE CATALYTIC CONVERTER REPLACED MYSEL! HOWEVER MY CAR DECIDED TO GO INTO A LIMP MODE WHICH IT HAS DONE SINCE I PURCHASED THE VEHICLE IN 2013 BUT THIS TIME IT IS STAYING IN LIMP MODE SO I RESEARCHED RECALLS, THERE IS ALSO T47 AND U49 WHEN I TOWED MY VEHICLE TO THE DEALER THEY INFORMED ME THE CONVERTER I HAD PUT ON DOES NOT MEET STANDARDS AND THEY WERE GOING TO REPLACE IT AGAIN AND ALSO DO THE OTHER TWO RECALLS AS WELL AND THEN THEY INFORMED ME THEY COULD NOT DO THE U49 OR U67 BECAUSE THE VEHICLE DOES NOT HAVE THE ORIGINAL ENGINE! THEY TOLD ME AND GAVE ME DOCUMENTATION THAT THE ONLY RECALL DONE WAS T47 HOWEVER THEY REPORTED TO FCA THAT THE U67 WAS COMPLETE WHEN IN FACT IT HAS NOT BEEN COMPLETED! THE VEHICLE IS STUCK IN LIMP MODE BECAUSE IT NEEDS THE PCM FLASHED AND THEY WILL NOT DO THE RECALL U67 OR U49 ON MY VEHICLE AND SENT ME AWAY TO DRIVE THE VEHICLE 89 MILES HOME IN LIMP MODE! THIS VEHICLE HAD HAD A PCM ISSUE SINCE I BOUGHT IT IN 2013 CAUSING A NUMBER OF UNSAFE MALFUNCTIONS I MENTIONED IN COMPLAINT # 11337435 AND 11337440! THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD AND A NEW VEHICLE GIVEN TO ME FREE OF CHARGE OR MONEY BACK! FCA NEEDS TO KNOW U67 HAS NOT BEEN COMPLETED ON MY VEHICLE,
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337310July 3, 2020STRUCTURE:BODY, SERVICE BRAKES, STEERING
MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN SUDDENLY MY STEERING WHEEL LOCKED AND BRAKE WERE HARD TO PUSH CAUSING ME TO SIDE SWIPE A PARKED CAR.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337106July 2, 2020ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AND AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY THE CONTACT'S SON, AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337138July 2, 2020SEATS
MOVED A BAG IN THE BACK SEAT WHILE SITTING IN THE DRIVERS SEAT AND THE HEADREST DEPLOYED SMACKING ME IN THE BACK OF THE HEAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331979July 1, 2020SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WHEN PUSHING THE START BUTTON THE VEHICLE CONTINUES TO TURN OVER BUT TAKES AWHILE BEFORE IT CRANKS AND IT USUALLY HAPPENS WHEN IT'S A COLD CRANK AND IT'S BEEN SITTING FOR AWHILE I'M PRETTY SURE IT'S THE FUEL PUMP.ALSO WHENEVER YOUR GETTING IN AND BACKING OUT THE BRAKES SQUEAK PRETTY BAD AND THIS VEHICLE HAS LESS THE 25K MILES ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331781June 30, 2020ENGINE
DRIVING DOWN THE INTERSTATE MY JOURNEY JUST 'SHUT DOWN.' ONCE GETTING IT TO A SHOP THEY INFORMED ME THAT THE ENGINE WAS PROBABLY THE CAUSE. THE VEHICLE IS AT 119,323 MILES AND DROPPED A CYLINDER RESULTING IN HAVING TO REPLACE THE ENTIRE ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331795June 30, 2020SEATS
DRIVER SEAT HEADREST DEPLOYED OUT OF NOWHERE WHILE PARKED AT MY HOUSE AND WON'T CLOSE BACK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331252June 27, 2020SEATS
THE PASSENGER HEADREST IS DEPLOYED OR SPRUNG OUT. THE PLASTIC HOLDING THE METAL PIN IS BROKEN. IT HAPPENED WHEN THE CAR WAS PARKED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331056June 26, 2020SEATS
WHILE PARKED AND SITTING IN MY VEHICLE I HEARD A NOISE THAT SOUNDED LIKE SOMEONE WAS ADJUSTING A SEAT. WHEN I LOOKED INTO THE NOISE I NOTICED MY DRIVERS SIDE HEADREST HAD SEPARATED APART AND I WAS UNABLE TO REATTACH IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331079June 26, 2020ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
VEHICLE KEEPS RANDOMLY STALLING WHILE DRIVING. VEHICLE WILL SHUT OFF AND I HAVE TO TURN THE IGNITION OFF COMPLETELY THEN LET IT SIT TO RESTART. SOMETIMES I HAVE TO PUT VEHICLE IN NEUTRAL TO GET IT TO START. HAD BATTERY, FUEL, SPARK PLUGS, ALTERNATOR CHECKED AND THEY ARE WORKING FINE. RANDOM LIGHTS KEEP FLICKERING ON THE DASH. THIS MUST BE AN ELECTRICAL ISSUE. PLEASE ISSUE A RECALL!!!! SEVERAL OTHER OWNERS WITH THE SAME MAKE AND MODEL HAVE COMPLAINED ABOUT THE EXACT SAME ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11329704June 19, 2020SEATS
HEAD RESTS BOTH ARE POPPED OUT. THEY HAVE SOMETHING TO DO WITH THE AIR BAG SYSTEM. THEY HIT MY HEAD ON THE DRIVER SIDE THE LAST WEEK HIT MY COUSIN IN THE HEAD. IT HURT A LOT. IT'S MY UNDERSTANDING FROM RESEARCH THIS HAPPENS ACROSS MANY YEARS AND MAKES OF DODGE JOURNEY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11329288June 17, 2020ELECTRICAL SYSTEM
I PARKED LIKE NORMAL THEN IT STARTED HOOTING RANDOMLY, ALSO HAS AN ISSUE WITH BREAK LIGHTS NOT WORKING RANDOMLY FOUND OUT LATER ITS THE BREAK SWITCH MALFUNCTION, THE HOOTING WAS ALSO ON THE HIGHWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11329291June 17, 2020ENGINE
MY VEHICLE HAS ABOUT 124,000 MILES ON IT. OUT OF THE BLUE ONE DAY IT STARTED SPUTTERING. I FIGURED IT NEEDED A TUNE UP SO I TOOK IT IN AND THEY TOLD ME I NEEDED TO TAKE IT TO THE DEALER. IT HAS TO DO WITH THE SIXTH CYLINDER MISFIRING. I TOOK IT IN MARCH AND THEY HAVE HAD THE CAR EVER SINCE. THEY HAVE NO PARTS TO FIX IT AND TOLD ME THAT IT IS A COMMON PROBLEM WITH THAT VEHICLE AFTER 100,000 MILES. THEY HAVE CONTACTED CHRYSLER TO MAKE THE PARTS FOR IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11329412June 17, 2020ENGINE, POWER TRAIN
THE ENGINE ON MY CAR WAS STALLING AND IT DIED IN THE MIDDLE OF A BUSY ROAD. THANKFULLY, IT HAPPENED IN THE TURNING LANE SO I DIDN'T GET HIT. THOUGHT IT WAS THE BATTERY, SO WE BOUGHT AND NEW ONE AND HAD IT REPLACED. THE CHECK ENGINE LIGHT CAME ON AFTER THE BATTERY WAS REPLACED AND THE CAR ENGINE WOULD JUST TURN AND STALL AND WOULD NOT START. HAD TO TOW MY CAR TO THE DEALERSHIP. I CALLED AND THERE WERE NO RECALLS LISTED FOR MY VIN, BUT I SAW A CHRYSLER RECALL S89 THAT WAS FOR 2016 DODGE JOURNEYS FOR ENGINE STALLING AND WOULD NEED THE CAMSHAFT OR CRANKSHAFT SENSOR REPLACED. IT AFFECTS 2016 DODGE JOURNEYS MANUFACTURED MAY 9, 2016 TO JULY 15, 2016. MY 2016 DODGE JOURNEY WAS MANUFACTURED ON JULY 11, 2016. HAD DIAGNOSTICS RAN (AT MY EXPENSE) AND THE CRANK SENSOR NEEDS TO BE REPLACED. CHRYSLER WAS CONTACTED AND IS GIVING ME THE RUNAROUND TO FIXING THE ISSUE ALL BECAUSE THE RECALL IS NOT ON MY VIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11329445June 17, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
PAST 2-3 YEARS WHENEVER IT RAINS ABS AND ESC LIGHT COME ON AND BRAKES FAIL TO WORK PROPERLY. ONCE QUITS RAINING, AFTER NO MORE THAN 24-48 HOURS LIGHTS GO OFF AND EVERYTHING FUNCTIONS FINE UNTIL RAINS AGAIN. RECENTLY THERE WAS NO RAIN FROM JANUARY TO MID JUNE AND I TRAVELED FROM FLORIDA TO OHIO AND BACK WITH NO PROBLEM. THEN IT RAINED, ABS AND ESC BACK ON. VEHICLE WAS RECALLED DODGE #R61 FOR THIS EXACT ISSUE AND THE DEALER STATED PERFORMED RECALL. THAT DID NOT CORRECT PROBLEM. I CONTACTED DODGE AND WAS GIVEN A CASE NUMBER. I TOOK TO DEALER AFTER IT HAD RAINED AND THEY CONFIRMED ABS AND ESC LIGHT WERE ON AND PULLED CODE WHEN I DROPPED OFF STATING ABS MODULE FAILURE WHICH IS THE PART THAT FAILS IN R61 WHEN IT RAINS. THE NEXT DAY IT DID NOT RAIN AND DEALER STATES ABS AND ESC LIGHT OFF AND THERE WERE NO CODES INDICATING NO PROBLEM. THEY SAY THEY DO NOT KNOW HOW TO REPAIR AND STATE DODGE TOLD THEM IT WAS OUT OF WARRANTY. I POINTED OUT NO EXPIRATION ON RECALL AND THEY HAVE STATED THEY DON'T KNOW HOW TO FIX AND DON'T KNOW HOW TO GET PAID FOR REPAIRS IF COULD FIND PROBLEM. NOTE: THE R61 STATES IT DOES NOT APPLY TO RIGHT HAND DRIVE FIAT FREEMONT BECAUSE THE WATER INTRUSION TO ABS GROUND WIRE OCCURS WHEN RAIN RUNS OFF PASSENGER WINDSHIELD AND SOAKS GROUND WIRE AND THE RIGHT HAND DRIVE VEHICLES HAVE GROUND WIRE THAT IS CULPRIT ON DRIVERS SIDE AND WATER FROM RAIN DOES NOT AFFECT THOSE WIRES. IN 2016 THEY ANNOUNCED THEY WERE RECALLING 152,000 RIGHT HAND DRIVE DODGE JOURNEYS (FIAT FREEMONT) WITHOUT EXPLANATION HOWEVER THIS APPEARS TO BE CLEAR PROOF THEY DO NOT KNOW HOW OR WHERE WATER IS ENTERING ABS WIRING SYSTEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11329181June 16, 2020ENGINE, POWER TRAIN, UNKNOWN OR OTHER
FOLLOW-UP TO #11289608 ON 12/17/2019; THE DEALER PERFORMED A SERVICE BULLETIN #18-078-17 & PCM UPDATE, #181906SZ AS RECOMMENDED BY STAR TECHNICIAN. STATES VEHICLE FUNCTIONING AS DESIGNED. TWO DIFFERENT DEALERSHIPS HAVE BEEN UNABLE TO DUPLICATE ISSUES. VEHICLE RAN GREAT 12/19 UNTIL MAY18, 2020. ON 2-HR TRIP, VEHICLE STALLED 4 TIMES-NO WARNING. IN DRIVE-THRU LINE WAITING, ENGINE CUT OFF - CAR WOULDN'T START. TOWED TO LOCAL DEALERSHIP, ROCKY TOP CDJR IN KODAK, TN - DIAGNOSTICS CODE PO171 FOR SENSOR - NOT COVERED, MY DIME FOR $273. DROVE HOME - NO ISSUES. ON 5/21/2020, CAR STARTED RIGHT UP AFTER FILLING UP, THEN DIED - NOT VACUUM ISSUE. TOW TRUCK DRIVER PUT CAR IN NEUTRAL MANUALLY TO TOW TO DEALERSHIP. SERVICE ADVISOR TOLD OF ISSUES. ON 5/25/2020, SERVICE ADVISOR CALLED-TECHNICIAN FOUND THE FUEL PUMP LOSING PRESSURE. FUEL PUMP MODULE AND FUEL PRESSURE MODULE REPLACED UNDER GOODWILL. RAN PERFECTLY, NO ISSUE. ON 6/11/2020, STARTED UP THEN DIED. TRANSMISSION TEMPERATURE GAUGE HOT, BUT NO ACTUAL TEMPERATURE SHOWN. A REMINDER THAT PLAGUED INTERMITTENTLY IN 2019 AND POSTED IN FIRST COMPLAINT TO NHTSB AND FCA. CAR TOWED ONCE AGAIN TO ROCKY TOP CDJR IN KODAK, TN - TECHNICIAN SAYS FUEL PUMP NO LONGER WORKING. TWO WEEKS OLD AND NOW NOT WORKING. PART IS BACK ORDERED TILL END OF MONTH?! NOW, HAVE RENTAL ON MY DIME. TODAY, 6/16/2020, SPOKE TO FIFTH (5TH) REPORTED FCA CASE MANAGER ON CONTINUING PROBLEMS. NO LONGER TRUST VEHICLE AND DEEPLY CONCERNED FOR MY SAFETY BECAUSE VEHICLE HAS YET TO BE FIXED. HAVE FOUND OTHER NHTSA COMPLAINTS DISTURBINGLY SIMILAR FROM 2018, 2019 AND 2020: #11113660 (CA), NEXT 3 ARE GA, SAME CAR #11243797, #11244334, #11245530 AND #11317210 (FL). ALWAYS ASKED IF THE VEHICLE IS FIXED...I DO NOT KNOW UNTIL IT'S NO LONGER GIVING ME PROBLEMS. MY VEHICLE IS STILL NOT FIXED...THERE IS SOMETHING INTERNALLY WRONG WITH THIS MODEL!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0