Dodge Journey Complaints

5,556 consumer complaints on file.

#11361586September 28, 2020
SEATS
PASSENGER SIDE HEADREST DEPLOYED WHILE VEHICLE WAS PARKED & UNOCCUPIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361646September 28, 2020
SEATS
DRIVER HEADREST DEPLOYED WHILE CAR WAS PARKED. LOOKED ONLINE SEEMS THIS IS A COMMON PROBLEM WITH MOST DODGE VEHICLES MADE AFTER 2010.*DT CONSUMER STATED VEHICLE HAS NOT BEEN REPAIRED AND HAD A POSSIBLE CONCUSSION.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11361166September 25, 2020
ELECTRICAL SYSTEM
FOR NO REASON THE CAR BATTERY DISCHARGES THE HORN SOUNDS BY ITSELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360958September 24, 2020
AIR BAGS
OTHER DRIVER RAN RED LIGHT CAUSING ME TO HIT THEM AT AN INTERSECTION. I WAS TRAVELING 40MPH. MY AIR BAGS DID NOT DEPLOY. FRONT OF MY VEHICLE WAS TOTALED.*DT*DT*JB*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11361026September 24, 2020
SEATS
HEADREST ON PASSENGER SIDE DEPLOYED WHILE THE VEHICLE WAS STATIONARY IN THE DRIVEWAY NOBODY IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360908September 24, 2020
TIRES
GOODYEAR ASSURANCE ALL-SEASON TIRE INCURRED A BLOWOUT WHILE OPERATING THE VEHICLE. THE TIRE WAS NEW WITH APPROXIMATELY 100 MILES OF USE. THERE WAS NO OBSERVATION OF MATERIAL IN THE ROADWAY AND NO OBJECT FOUND IN THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360399September 22, 2020
UNKNOWN OR OTHER
THE ENGINE HA A CLICKING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360405September 22, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LARRY H. MILLER DODGE LOCATED AT 1800 W 104TH AVE, DENVER, CO 80234, WHO DIAGNOSED THAT THE EXHAUST MANIFOLD CRACKED DUE TO A DEFECTIVE CATALYTIC CONVERTER. THE VEHICLE WAS NOT YET REPAIRED. ADDITIONALLY, WHILE OPERATING THE VEHICLE SEVERAL LIGHTS LOCATED ON THE REAR LIFTGATE WOULD NOT ILLUMINATE OR WAS VERY DIM DUE TO AN ELECTRICAL SHORT IN THE TAIL GATE WIRING HARNESS. THE BRAKE LIGHTS, TAG LIGHTS AND SIGNAL LIGHTS WERE AFFECTED BY THE ELECTRICAL SHORT. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360454September 22, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED RANDOM AND ERRONEOUS ELECTRICAL PROBLEMS WHICH INCLUDED THE DOORS UNLOCKING, THE WINDOWS ROLLING DOWN, THE HORN ACTIVATING, THE WIPERS RANDOMLY ACTIVATING, AND THE ABS RANDOMLY ACTIVATING INDEPENDENTLY. THE CONTACT WAS ALSO LOCKED INSIDE THE VEHICLE AFTER THE LOCKING MECHANISM MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360141September 21, 2020
SEATS
THE HEAD REST ON MY PASSENGER SIDE JUST POPPED OFF AND NEEDS TO BE REPLACED. IT SEEMS THAT THE PLASTIC BREAKS SO EASILY. ALSO THE PLASTIC PARTS ON THE SIDE OF THE TWO FRONT SEATS BREAK AND CRACK SO EASY. ON MY CAR IT'S HANGING IN BY A SINGLE PIECE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360001September 19, 2020
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT COMES ON AND STAYS ON FOR A FEW DAYS. AFTER A FEW DAYS THE LIGHT DOESN'T COME ON AND IT THEN IT COME BACK ON. WHEN IT DOES LIGHT UP IT DINGS. THE A/C AUTOMATICALLY TURNS ON AFTER I TURN IT OFF AND THE TOUCHSCREEN STARTS TO FLICKER WHEN THAT HAPPENS. THIS HAS BEEN OCCURRING SINCE 2/18/2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355545September 17, 2020
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING, THE HORN RANDOMLY STARTED HONKING INDEPENDENTLY. THE AIR BAG AND TPMS WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS CONCERNED FOR HER SAFETY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355350September 16, 2020
AIR BAGS, SEATS
PUT CAR IN REVERSE. BACKING OUT OF DRIVEWAY. HEADREST EXPLODED INTO MY HEAD. POPPED OUT ABOUT 3 TO 4 INCHES. PUSHED MY HEAD FORWARD A FOOT. CAR WAS IN MOTION. NO CONTACT WITH ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355053September 15, 2020
ENGINE, UNKNOWN OR OTHER
MY CAR STARTED WHINING BAD AND LOSS POWER IT WAS STUCK IN ONE GEAR. NOW I'M HAVING TO GET A NEW TRAINSMISSION I HAVE 113,000MILES ON IT AND ONLY 4 YRS OLD BEFOR THIS HAPPENED I HAVE TO REPLACE 2 ROCKER ARMS AT 2 DIFFERENT TIMES ON 2 DIFFERENT CAMS THE ROCKER ARMS ARE A TERRIBLE DESIGNED IN THIS CAR AND GO BAD EASILY AND COST ALOT OF TIME AND MONEY TO GET THEM REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354738September 13, 2020
UNKNOWN OR OTHER
THE VEHICLE DIED AFTER 4 YEARS A NEW BATTERY WAS PUT IN AND FOR THE NEXT 17 MONTHS THE CAR HAS DIED 7 TIMES AND SECOND BATTERY WAS PUT IN. THERE IS A POWER DRAIN WHICH THE DEALER CANNOT LOCATE. THERE IS NEVER AN INDICATION WHILE DRIVING OF LOSING POWER, HOWEVER, IF THE VEHICLE SITS FOR MORE THAN 5 DAYS IT DIES AND MUST BE JUMP STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354749September 13, 2020
AIR BAGS
AFTER BEING HIT DEAD ON TO THE BACK DRIVER SIDE TIRE MY VEHICLE SWUNG AROUND AND HIT A POLE ON THE BACK PASSENGER SIDE DOOR THEN BOUNCED BACK BEFORE COMING TO A REST. THE AIRBAGS IN THE FRONT AND BACK DID NOT DEPLOY DESPITE HEAVY IMPACT ON BOTH SIDES OF THE VEHICLE. ENOUGH TO TOTAL THE VEHICLE AND CAUSE THE WHEEL AREA TO COLLAPSE. I CAN PROVIDE ADDITIONAL DETAILED PHOTOS OF BOTH SIDES OF THE VEHICLE IF NEEDED. THE OTHER VEHICLE WAS GOING FAST BUT I'M UNSURE OF THEIR SPEED AS I WAS CROSSING THE ROAD.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11354793September 13, 2020
SEATS
DRIVERS SIDE HEADREST RESTRAINT DEPLOYED WHILE DRIVING IN NORMAL CONDITIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354611September 12, 2020
ELECTRICAL SYSTEM, ENGINE
DRIVING ON HIGHWAY AND ENGINE DIED. DASH LIGHTS AND GAUGES FLASHED OFF AND ON. SPEEDOMETER WENT BACK AND FORTH. THEN IT STARTED RUNNING AGAIN. A COUPLE DAYS LATER IT DIED WHILE TURNING A CORNER. I HAD TO RESTART VEHICLE. A COUPLE DAYS AFTER THAT I WENT TO START THE CAR AND NO LIGHTS, GAUGES OR NOTHING WORKED. THE BATTERY AND REMOTE KEY WERE FINE. CHECKED TO SEE IF HORN WOULD BLOW, IT WORKED. TRIED TO START AGAIN AND EVERYTHING WORKED FINE. IT IS VERY UNSAFE FOR IT TO JUST DIE WHITE ON THE HIGHWAY GOIN AROUND A CURVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354338September 11, 2020
POWER TRAIN
AUTOMATIC GEAR FAILS CAUSING DELAYS ON SHIFTING AND UNINTENDED ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354414September 11, 2020
SEATS
MY DRIVER SIDE FRONT HEAD REST POPPED OUT FOR NO REASON WHILE I WAS SITTING IN MY CAR AT .MY WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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