Dodge Journey Complaints

5,556 consumer complaints on file.

#11023373September 13, 2017
SERVICE BRAKES
I BOUGHT THIS VEHICLE ABOUT A YEAR AGO WHEN IT ONLY HAD 16K MILES ON IT AND I JUST FOUND OUT THAT MY VEHICLE HAD WARPED ROTORS AND BRAKES WITH NOW ONLY 27K MILES ON IT. AFTER ONLY HAVING IT FOR A YEAR NONE OF THIS SHOULD BE GOING ON WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022894September 12, 2017
ELECTRICAL SYSTEM
I HAVE BEEN HAVING IGNITION SWITCH ISSUES WITH MY 2010 DODGE JOURNEY--CURIOUSLY SIMILAR TO THE ISSUES THAT SPURRED A RECALL (RO3) WITH THE SAME MODEL/YEAR JOURNEYS--BUT MY VIN DIDN'T SHOW UP IN THE AFFECTED LIST. I TOOK THE JOURNEY IN TO MY CHRYSLER DEALER TO REPAIR AN IGNITION SWITCH GETTING STUCK, AND THE ESTIMATE WAS AROUND $800 TO REPAIR THE SWITCH AND REPROGRAM THE KEYS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022415September 9, 2017
ENGINE
CAR SHUT OFF ON INTERSTATE AT 68 MILES AND HOUR AND RESTARTED ITSELF WHILE STILL IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022312September 8, 2017
ELECTRICAL SYSTEM
CAR HORN GOING OFF WITHOUT PRESSING THE HORN, STATIONARY IN DRIVEWAY, STORE, ECT. CAR IS ALSO TURNED OFF, KEY REMOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022158September 7, 2017
ELECTRICAL SYSTEM
DODGE HAS NEVER SOLVED THE NO START PROBLEM THE DODGE JOURNEY HAS HAD. WE AND ALL THE OTHER OWNERS ARE UPSET THAT WE ARE SPENDING OUR MONEY ON TRYING TO FIX IT AND DODGE ISN'T. DODGE SAID THAT THEY WILL ONLY DO SOMETHING IF A RECALL IS ISSUED BY YOU PLEASE HELP US . NOT EVERYONE CAN AFFORD A NEW CAR WITH TODAY'S PRICES. IF YOU LOOK UP THE INTERNET AT ALL THE COMPLAINTS FROM OWNERS WITH SAME ISSUES THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022200September 7, 2017
UNKNOWN OR OTHER
I HAVE A RECALL NOTICE AND CANNOT REACH THE TYLER AUTONATION TO FIND OUT INFO AND SCHEDULE NEEDED SERVICE. NOONE HAS RETURNED OUR CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022218September 7, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE HAZARD LIGHTS AND ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT STATED THAT JUMPER CABLES WERE PLACED ON THE BATTERY IN AN ATTEMPT TO START THE VEHICLE; HOWEVER, THE JUMPER CABLES CAUGHT FIRE INADVERTENTLY. THE CONTACT USED A RAG TO REMOVE THE JUMPER CABLES FROM THE BATTERY AND THE FIRE WAS EXTINGUISHED. THE CONTACT SUSTAINED A MINOR BURN TO HER THUMB THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,730.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11021744September 6, 2017
ELECTRICAL SYSTEM
INTERMITTEN HORN ISSUES WHEN PARKED STATIONARY OR WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021515September 5, 2017
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING LOW OR HIGH SPEEDS, THE STEERING BECAME DIFFICULT TO MANEUVER. ON SEVERAL OCCASIONS, THE CLOCK SET ITSELF AT DIFFERENT TIMES AND THE TIRE PRESSURE FLUCTUATED UP AND DOWN WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,695.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021065September 1, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 30 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE ENGINE STALLED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED RESTARTING THE VEHICLE, BUT THE ENGINE DID NOT START. THE VEHICLE WAS TOWED TO THE DEALER (MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT, LOCATED AT 5340 HWY 70 W, MOREHEAD CITY, NC 28557; (252) 247-2003) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 45,465.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020950August 31, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE PROJECTION OF THE HIGH BEAM HEADLIGHTS WAS SO WEAK THAT THE CONTACT COULD NOT READ THE EXIT SIGNS. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER (VAN HORNE CHRYSLER DODGE JEEP RAM IN MANITOWOC, WI) WHERE THE HEADLIGHTS WERE CALIBRATED. THE FAILURE WAS FIRST NOTICED WHEN THE VEHICLE WAS PURCHASED AS IF THE HEADLIGHTS WERE DIRECTED TOWARDS THE GROUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 10/26/17*LJ UPDATED 10/27/17*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020657August 30, 2017
ELECTRICAL SYSTEM
WHILE DRIVING ON PUBLIC HIGHWAY THE ENGINE STALLED, STEERING LOCKED AND HAD TO COAST TO A SAFE SPOT. THIS IS THE 3RD TIME THIS HAS HAPPENED. 1ST TIME MARCH 2016 MILEAGE 94470, 2ND TIME END OF OCTOBER 2016, CURRENT TIME AUGUST 2017. EACH TIME THE COMPUTER TELLS THE DEALERSHIP IT IS THE CRANK SENSOR WHICH WE REPLACE. THIS IS VERY SCARY AND MY DAUGHTER IS AFRAID TO DRIVE THE CAR. WE HAVE BEEN LUCKY TO BE ABLE TO GET OFF THE ROAD SO FAR, BUT ARE AFRAID OF IT HAPPENING AGAIN AND BEING IN AN ACCIDENT. WONDERING IF DODGE IS GOING TO DO SOMETHING ABOUT THIS SINCE I SEE MANY OTHER SIMILAR COMPLAINTS POSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020655August 30, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WESTBORN CHRYSLER DODGE JEEP RAM (23300 MICHIGAN AVE, DEARBORN, MI 48124 (877) 295-7806) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AND GROUND WIRING WAS INSTALLED, BUT THE FAILURE PERSISTED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THIS WAS ONGOING ISSUE WITH DODGE JOURNEYS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020687August 30, 2017
STRUCTURE:BODY
SOMETIMES DOORS CAN NOT BE UNLOCKED WITH THE REMOTE NEITHER WITH THE LOCK-UNLOCK BUTTON. THE PROBLEM IS MORE OFTEN WITH THE PASSENGERS AND REAR (5TH) DOOR. THE DRIVER'S DOOR DOES NOT FAIL. PASSENGERS CAN NOT OPEN THE DOORS TO ENTER OR LEAVE THE VEHICLE. THIS COULD BE DANGEROUS IN CASE OF AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020493August 30, 2017
ENGINE
THE CAR STALLED ON ME A TOTAL OF 3 TIMES WHEN COMING TO A STOP AT BUSY INTERSECTIONS WITH CARS COMING UP BEHIND ME FAST. I TOOK IT IN A TOTAL OF TWO TIMES, TO NO AVAIL. THEY STATED THEY COULD FIND NOTHING WRONG. THE SECOND TIME I TOOK IT IN WAS AFTER A WEEK OF VERY SKETCHY ENGINE TROUBLE (WHERE IT ALMOST STALLED NUMEROUS TIMES) AND THE LAST 2 TIMES IT HAD STALLED ON ME. WHEN I GOT IT BACK IT DROVE MUCH BETTER, BUT YET THEY STATED THEY DIDN'T FIND ANYTHING. I HAVE RESEARCHED AND THIS IS NOT AN ISOLATED INCIDENT. I HAVE A COUSIN WHO HAS A CHRYSLER T&C, SAME YEAR AND THE SAME THING HAPPENED AND AGAIN THEY COULD FIND NOTHING (THEY ARE THE SAME ENGINE.) I HAVE PUT A COMPLAINT INTO DODGE. I HAVE MY PAPERWORK FORM SERVICE AT DODGE, JUST UNABLE TO UPLOAD RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020263August 29, 2017
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE INDEPENDENT DEALER FROM WHERE IT WAS PURCHASED. THE CONTACT WAS INFORMED THAT A FAILURE OCCURRED BETWEEN THE KEY FOB AND THE IGNITION SYSTEM. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 172,441.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020415August 29, 2017
ENGINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAILURE AND THE RADIO SHORTED OUT. THE DEALER (LAWTON CHRYSLER JEEP DODGE RAM, 215 SE INTERSTATE DR, LAWTON, OK 73501, (580) 350-6000) DIAGNOSED THAT IT WAS DUE TO A HARDWARE FAILURE, BUT PROVIDED NO SOLUTION. THE DEALER ADVISED THE CONTACT TO NOTIFY SIRIUS XM. THE CONTACT NOTIFIED SIRIUS XM AND WAS INFORMED TO NOTIFY THE WARRANTY COMPANY TO SERVICE THE RADIO. THE RADIO FAILURE WAS NOT RESOLVED. THE VEHICLE WAS RECENTLY PURCHASED LESS THAN 30 DAYS AGO AND THE DEALER PROVIDED NO REASON AS TO WHY THEY HAD NOT COMPLETED THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) PRIOR TO SELLING THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THERE WAS ALSO AN INTERNAL ELECTRICAL FAILURE WITH OTHER COMPONENTS BESIDES THE RADIO. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,300. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020098August 28, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
REBUILT CYLINDER HEADS DUE TO MISFIRE IN 2 CYLINDERS. ENGINE WILL NOT START, STARTER WILL JUST CLICK WHEN KEY IS TURNED. HORN BEEPS BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020155August 28, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHEN DRIVING WILL HIT ANY KIND OF BUMP & ENGINE SHUTS OFF.. THIS STARTED OUT HAPPENING OCCASSIONALLY, NOW HAPPENS NEARLY EVERY TIME YOU DRIVE IT. ALSO WHEN RESTART IT REVS LIKE HOLDING FOOT DOWN ON ACCELERATOR EVEN THOUGH FOOT NOT TOUCHING ACCELERATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019929August 27, 2017
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR POWER WILL FLUCTUATE WITH THE RPM GOING UP AND DOWN WHEN TRYING TO ACCELERATE. NEW TRHOTTLE BODY WITH TPS SENSOR, INTAKE AIR SENSOR AND GAS PEDAL SENSORS WERE REPLACED AND STILL HAVING THE SAME ISSUE. THE ENGINE PROBLEM LIGHT IS ON ALSO THE ELECTRIC THROTTLE CONTROL SYSTEM LIGHT IS ON. THE VEHICLE HAS ONLY 83000 MILES. ACTIVE CODES ARE P0642, P2138, P0335 & P0113. THE CAR IS DANGEROUS TO DRIVE DUE TO SPEED FLUCTUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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