Chrysler 200 Complaints

4,225 consumer complaints on file.

#10955746February 21, 2017
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE WOULD NOT GENERATE HEAT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER CORE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000....UPDATED 05/19/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956089February 21, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955643February 20, 2017
UNKNOWN OR OTHER
THERE IS AN INTERMITTENT PROBLEM WITH THE NAVIGATION SYSTEM IN MY 2015 CHRYSLER 200C. FROM TIME-TO-TIME, IT SHOWS THAT THE VEHICLE IS SOMEPLACE OTHER THAN WHERE I KNOW IT TO BE. WHEN THAT HAPPENS, THE TIME OF DAY ALSO DISPLAYS INCORRECTLY. THIS LEADS ME TO GUESS THAT THE UNIT IS SOMEHOW PROCESSING THE GPS SIGNAL INCORRECTLY. THE ATTACHED PHOTO WAS TAKEN IN THE PARKING LOT OF A KNOWN LOCATION OF A BUSINESS CALLED PREFERRED CARE AT WALL IN WALL, NJ. IT'S LOCATION IS SHOWN IN THE GOOGLE MAPS SCREENSHOT1 ATTACHED. IN THE PHOTO, YOU CAN SEE THE BLUE AWNING OVER THE ENTRYWAY AND THE THREE FLAG POLES, JUST AS SHOWN IN THE GOOGLE MAPS STREET VIEW. BUT THE NAV SCREEN SHOWS THE VEHICLE TO BE ON ORCHARD CREST BLVD EAST OF ROUTE 34 IN MANASQUAN, NJ, ABOUT 2-1/2 MILES EAST OF THE VEHICLE'S KNOWN POSITION. YOU CAN SEE THE RELATIONSHIP BETWEEN THE TWO LOCATIONS IN SCREENSHOT2 ATTACHED. IN ADDITION, THE NAV SYSTEM IS DISPLAYING THE TIME OF DAY AS 7:03. THE ACTUAL TIME OF DAY AT THE TIME THE PICTURE WAS TAKEN WAS 7:39 AS SHOWN ON THE WATCH ON THE DASH. THAT WATCH IS CONNECTED TO A SMARTPHONE AND DISPLAYS THE TIME OF DAY ACCORDING TO VERIZON WIRELESS. THE CHRYSLER DEALER SAYS THEY CANNOT DO ANYTHING UNLESS I CAN DUPLICATE THE PROBLEM IN THE PRESENCE OF A TECHNICIAN, WHICH IS IMPOSSIBLE BECAUSE THE PROBLEM IS INTERMITTENT. AN UNRELIABLE NAVIGATION SYSTEM IS DANGEROUS FOR A DRIVER WHO MUST NAVIGATE THROUGH UNFAMILIAR AREAS OR MAKE A DETOUR FROM A KNOWN ROUTE. BECAUSE IT IS INTERMITTENT, IT IS ALSO DANGEROUS BECAUSE IS PRESENTS AN UNPREDICTABLE DISTRACTION TO THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955464February 19, 2017
VISIBILITY/WIPER
FAULTY TIPM CAUSED THE WINDSHIELD WIPERS TO FAIL. OPERATING THE VEHICLE IS EXTREMELY DANGEROUS IN INCLEMENT WEATHER DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955537February 19, 2017
AIR BAGS
THE AIR SYSTEM MAINTENANCE INDICATOR CONTINUES TO STAY LIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955542February 19, 2017
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE PASSENGER SIDE OF MY DEFROST/VENTS DOES NOT WORK--IT REMAINS COLD EVEN ON HIGH HEAT AND DRIVER SIDE HOT. THE WINDSHIELD AND PASSENGER WINDOW REMAIN FOGGY OR ICE COVERED, OR AFTER REMOVING THE FOG OR ICE IT REBUILDS FOG OR ICE WHILE TRAVELING ON HIGHWAYS WHILE SNOWING, EXTREMELY LIMITING VISIBILITY. THIS WINTER HAS BEEN QUITE DIFFICULT TO DRIVE SAFELY DUE TO THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955254February 17, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHRYSLER 200 CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955337February 17, 2017
POWER TRAIN
WHEN THE 9-SPEED AUTOMATIC TRANSMISSION DOWNSHIFTS FROM 5TH GEAR TO 4TH GEAR, THE CAR EXPERIENCES A A BRIEF ACCELERATION AS ENGINE SPEED MOMENTARILY INCREASES. THIS PERIOD OF ACCELERATION OCCURS AT THE DOWNSHIFT WHETHER THE CAR IS COASTING OR THE BRAKES ARE BEING APPLIED. THIS PRESENTS A HAZARDOUS SITUATION AS IF THE BRAKES ARE BEING LIGHTLY BEING APPLIED, THE CAR COULD LURCH FORWARD INTO A CAR IN FRONT. OR RESULT IN A POSSIBLE LOSS OF CONTROL IF THE STREET IS ICY OR ODDURS DURING A TURN. I HAVE HAD TWO TRANSMISSION SOFTWARE UPDATES WHICH HAVE NOT ADDRESSED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954843February 15, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954855February 15, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954922February 15, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS & SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954957February 15, 2017
ENGINE, POWER TRAIN
MY CAR HAS BEEN "JERKING" SINCE I BOUGHT & WAS REPEATEDLY TOLD BY CJD ARLINGTON IN HAT IT WAS THE 9 SPEED TRANNY & THE CAR HAS TO RELEARN MY DRIVING.12/28 MY CAR LOST POWER AND WENT INTO NEUTRAL. IT HAD TO BE TOWED IN.THEY CALLED THE NEXT DAY AND TOLD ME THE CAR DIDN'T STORE ANY ERROR MESSAGES AND WAS SAFE TO PICK UP. I REFUSED AND ASKED THEM TO TEST THE CAR MORE BECAUSE THERE OBVIOUSLY HAD TO BE AN ISSUE SINCE THE CAR CUT OFF & WENT INTO NEUTRAL AS I WAS BRAKING AT A LIGHT.I HAD THE CAR TOWED TO A DIFFERENT CJD IN TOWN & THEY CALLED THE NEXT DAY STATING I NEEDED A NEW ENGINE AND POSSIBLY A NEW TRANNY. THEY ONLY REPLACED THE ENGINE & THE TCM VALVE. I GOT THE CAR BACK(1/6/17) AND THE NEXT MORNING I PULLED OUT ON A STREET AND THE CAR JERKED SO HARD. IT LEFT MY NECK IN PAIN FOR THE REMAINDER OF THE DAY. I CONTACTED CHRYSLER CUSTOMER CARE TO FILE A COMPLAINT. I WAS TOLD TO TAKE THE CAR BACK TO SEE IF THEY COULD FIX THE ISSUE BEFORE A RESOLUTION IS DETERMINED. I WAS TOLD I NEEDED A NEW TRANNY THIS TIME. THE CAR IS STILL JERKING, HESITATING/LAGGING AT TIME, AND VERY SCARY TO DRIVE. I TOOK THE CAR IN LAST WEEK 2/9 WITH COMPLAINTS AND THEY GAVE IT RIGHT BACK A FEW HOURS LATER SAYING THEY DIDN'T SEE ANYTHING WRONG. I SHOWED A VIDEO OF THE CAR RUNNING AND SOUNDING LIKE A LAWN MOVER. THEY SAID THE NOISE WASN'T NORMAL BUT SINCE IT WASN'T SHOWING ANY ERROR MESSAGES OR MAKING THE NOISE THERE THEY COULDN'T KEEP IT. IVE BEEN TRYING TO REACH MY CASE MANAGER(BRIDGETT)WITH FCA & SHE WON'T RETURN MY PHONE CALLS AS USUAL. SHE OFFERED A TRADE IN ASSISTANCE PROGRAM BUT IT HAD TO BE ANOTHER CJD VEHICLE & 2017 WHICH I CAN'T AFFORD & DON'T WANT ANOTHER VEHICLE FROM THEM. IM TIRED OF DRIVING AROUND IN FEAR THAT MY CAR WILL LOSE POWER AGAIN OR CAUSE ME TO GET HIT. IM UPSIDE DOWN & NOBODY SEEMS TO CARE ABOUT I HAVE 8 SERVICE INVOICES ABOUT THIS ISSUE.THE FIRST WAS 5/25. I PURCHASED THE CAR 3/19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954456February 14, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL FAILED TO FULLY STOP THE VEHICLE WHEN DEPRESSED THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,700. THE VIN WAS NOT AVAILABLE. UPDATED 05/09/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954546February 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954138February 13, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
MY CHRY 200, 2015 WAS INVOLVED IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. WHEN MY CAR COLLIDED WITH THE SIDE OF A SCHOOL BUS THE WHOLE FRONT AND DRIVER SIDE OF THE CHRYSLER WAS SMASHED IN AND TORE OFF. THE VEHICLE WAS IN MOTION ON IMPACT, ON A CITY STREET WHILE TURNING LEFT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10954162February 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHEN THE VEHICLE WAS STARTED, "SERVICE AIR BAG SYSTEM" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL CONNECTION NEEDED TO BE CONNECTED. THE VEHICLE WAS REPAIRED. FOUR MONTHS AFTER THE REPAIR, THE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,982.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954171February 13, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
- ON OCTOBER 25, 2016 THE CAR WENT INTO LIMP MODE AND 'BUCKING' AS I WAS DRIVING DOWN THE ROAD WITH MY HUSBAND AND THREE CHILDREN IN THE CAR. I HAD THE VEHICLE TOWED TO STEW'S. I SPOKE WITH BOB MCKEEHAN AND THE SALES MANAGER, BOTH ASSURED ME THE CAR WAS SAFE AND WILL BE FIXED. - OCTOBER 27TH ' 'SEEMS IT'S AN ELECTRICAL PROBLEM RATHER THAN A TRANSMISSION ISSUE' - OCTOBER 31ST ' 'ORDERED A WIRING HARNESS' - NOVEMBER 1ST ' 'CAR READY TO GO' - ALL PAPERWORK SHOWED RECALLS WERE FIXED - JANUARY 23RD THE CAR AGAIN WENT INTO LIMP MODE AND BEGINS 'BUCKING' IN THE PARKING LOT OF MY OFFICE. THERE WERE ONLY 1610 MILES PUT ON IT FROM OCTOBER - JANUARY 30TH ' PICKED UP THE CAR AND WAS TOLD IT WAS THE CAM SHAFT. - FEBRUARY 4TH ' THE CAR GOES INTO LIMP MODE WITH MY HUSBAND AND CHILDREN IN THE CAR - FEBRUARY 6TH ' CAR TOWED IN. STILL IN THE SHOP. THEY DON'T KNOW WHAT TO DO WITH IT. CAR IS STILL AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954173February 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHRYSLER 200. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND THE PASSENGER SUSTAINED A BROKEN FINGER AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500. UPDATED 03/21/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10954001February 11, 2017
AIR BAGS
TAKATA RECALL/AIR BAGS. I RECEIVED NOTICE OF A RECALL (CA RECALL #S61) ON 9/13/16. WEBSITE IS SHOWING THE REPLACEMENT PART IS STILL UNAVAILABLE AS OF TODAY 2/11/17. I WOULD THINK AFTER FIVE MONTHS THE PARTS SHOULD BE AVAILABLE. I'M VERY UNHAPPY WITH THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954036February 11, 2017
POWER TRAIN
I STARTED HAVING PROBLEMS WITH THE TRANSMISSION.THURSDAY 9TH FEB I WAS GOING TO WORK MY SPEED WAS AROUND 65-70 MPH. I SLOWED DOWN TO LET ON COMING TRAFFIC AND MY TRANSMISSION JUST JUMPED HARD. IT HAS SOMETIMES CLUNKED WHEN GOING AROUND 45 MPH BUT NOT THAT HARD. IT SCARED ME I THOUGHT MY TRANSMISSION WAS FALLING OUT. I BOUGHT IT 2 MONTHS AGO AND HAD NO OTHER PROBLEMS UNTIL JUST NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler 200