Chevrolet Trax Complaints

293 consumer complaints on file.

#11725976March 20, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was driving 70MPH down the highway, electronics blacked out, when they finally came back, the check engine light came on. Got to dealership, had 18 codes, engine, transmission, and electronics issues. Car is two weeks old with 498 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725693March 19, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The vehicle has 2 permanent codes. One is a communication blackout, the other code means the hardware is melting. GM is doing a formal inspection in April. The Ucode meant that the engine stopped talking to the transmission or visa versa. The vehicle “ran my daughter and I” off the highway into the dirt, on 2 different occasions. They are described as “catastrophic engine failures”. The last one occurred on MLK Jr Day 2026, before the vehicle was permanently grounded. It could have been fatal. GM is doing a formal investigation to see what liability the have for it because the vehicle is now considered a “lemon”. There were no external (dashboard) warnings before the events, but, there may have been internal ones that require a professional grade scanner to detect. The permanent Ucode, which causes a communication blackout, never appeared in the vehicles memory, on a scanner, until AFTER the local GM franchise conducted “repairs” (unsuccessfully) to fix the vehicle. (It wouldnt start, which is often a symptom of a Permanent UCode. The GM investigation will determine if the dealership knew the safety liability, (the permanent Ucode) and they tried bypassing or ignoring it, or, if they CAUSED the safety defect. Also, the vehicle is now showing a Permanent PCode, which means it is now a potential fire hazard.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11725606March 19, 2026
SERVICE BRAKES, ENGINE
I was driving on the highway going around a ramp when I went to press on the brakes to slow down the pedal just went to the floor and the car would not slow down, causing me to go off the road. My insurance company did an inspection and said the accident was caused by engine failure and won’t cover damage. GM did inspection said it wasn’t their fault but won’t release their inspection report
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11725012March 17, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that “the turbo line combusted and put a hole in the engine” I’ve also been told “oil got on the turbo belt and caught fire” I’ve also been told “the software recall actually had nothing to do with the software and it was an issue with turbos and something was mechanically wrong with this car. I was in the car with my 9 month old daughter. In the middle lane in the highway. The car instantly stopped accelerating leaving us going very slow compared to others. We could’ve been killed! I had to figure out how to get over and then get my daughter out of the car safely and wait on the side of the highway with a baby for fire and police to come put the fire out. When I was driving it sounded like pressure popped under the car and then I could almost hear pieces flying out. And then the dash lights came on telling me to turn the engine off. It was extremely unsafe and now I’m afraid to even drive with my baby in any car.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11724644March 16, 2026
UNKNOWN OR OTHER
Parked vehicle fire that happened approximately 8-9 hours after parking it. Neighbors woke me up at 4:30am after hearing a loud boom. When i went outside the whole front end was engulfed in flames. Fire investigators said it started in the engine compartment and moved to the inside of the vehicle. No foul play suspected. There were no warning signs leading up to this. I kept up with all maintenance and had no aftermarket additions. Luckily no one was injured but if i had been inside the vehicle when it happened the electric locks likely wouldn't have worked and I'd have little time to evacuate. The heat damaged a neighbors car. I read that recently there was a lawsuit being filed in Delaware involving my type of vehicle. Im currently dealing with GM and trying to get reimbursed because my vehicle was still under warranty. Total loss. Im trying to preserve vehicle for inspection however it is in my apartment complex parking lot and they would like it removed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11724380March 14, 2026
ENGINE
My wife was driving her car in Maine on a narrow mountain road, it had been snowing and the roads had been plowed and treated but they were slushy and wet this is also a two lane road. She was driving and all of a sudden the warning lights came on and there was an immediate loss of power, she said that a logging truck was behind her and luckily he was paying attention or else he would have ran her over she could not accelerate and she could only go about 15 mph.There are no shoulders to pull off the road so she put on her flashers and drove it barely to a little gas station to pull off the road to call me. We had it towed to the closet Chevy dealership who had it for 39 days replacing the motor that had blown up, the dealership said that the #1 piston or rod broke and destroyed the engine. The car had only 28k miles on it and there were no motors to be found, they did after 39 days replace the motor and turbo in the car. Mine and her concern is with this immediate loss of power on these types of roads she could've been in an accident or even worse, there has to be answers as to why this happened and what is the long term solution to r his issue. We have seen on the GM forums of this happening to other Chevy Traxs vehicles. I do have the repair paperwork from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724015March 13, 2026
EXTERIOR LIGHTING
Automatic headlight sensor flashes lights on and off even during sunny days
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723448March 10, 2026
EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
When it is too windy or rains my blindspot warning light will indicate there is something there when there isn't. I'm unsure of when I really started to notice it and watch for it to occur
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723447March 10, 2026
ELECTRICAL SYSTEM
My noise cancelation malfunctioned from the first month of of purchasing it 11/2023. It took two years numerous dealership visits, update after update. I filed a lemon law claim. I had a GM claim. No one could fix it. They told me I could do 3 things. Update again, cut the wires (which of course voids the entire warranty) or have them disconnected (if they could even be disconnected). I finally found a dealership in Cayuga, Indiana that fixed the problem by actually disconnecting the noise cancelation. It got so loud you couldn't even hear anyone talking in the car. It gave anyone a headache if they ride more than 30 minutes at a time. The noise cancelation wouldn't shut off. It just sounded like
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723439March 10, 2026
POWER TRAIN
My car sometimes has a hard time catching a gear during acceleration and jerks hard when letting off the gas pedal. It has done it since I purchased my car brand new in November 2023. I've had the car in the shop numerous times since I've purchased it. For a variety of issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722788March 8, 2026
ENGINE
It was about [XXX] {XXX} I was driving about seventy five miles an hour down [XXX] heading north to milwaukee, and there was a loud bang, and it seemed like the car went in reverse. And then it just stopped right on the road.I had to get off of the road.I and it said there was there was a message on the dashboard engine power reduced.My oil life was at sixty four percent at the time.And then it said, check oil pressure when I went into the dashboard.I sat on the side of the road and had it towed to lead chevrolet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722720March 7, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE BLUETHOOD AND CARPLAY NOT WORK EVERYTIME I CONECT AND DRIVING LONG DRIVES TAKE ME OUT I CAN CINECT BACK AND DRIVING I DON'T FEEL SAVE DRVING WITH THE MAP USING MY CARPLAY TAKE ME OUT SO FOR SAFTY I USE MY PHONE INSTED I CAR BCS I TRY TO GE SOME ON TIME AND FOLLOW THE MAP BUT TAKE OUT AND I DON'T WHERE TO YOU GET DISTRSTIVE NO REDCOMEND USINF THE CARPLAY MAP NO SAFE IS BETTER TO USE THE PHONE MY POINT IS I AM PAYING FOR THIS TO CARPLAY TO WORK AND I CAN'T USE IT I AM GOIMG TO CALL LEMON LAW TH4Y SELL ME A DIFECT CAR CAN BE FIX IS NOT WORKING CORRECT I HAVE THIS ISSIUE FOR ALMOS A YEAR MY CAR IS A 2025 CHEVROLET TRAX ACTIV I TAKE 4 TIME TO THE DEALEAR TO FIX IT BUT THEY TOLD THEY CAN'T AND CALL MORE THEN 20 TIME TO ON STAR AND STILL HAVE THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722151March 5, 2026
ELECTRICAL SYSTEM
I purchased the vehicle back in June of 2023, brand new, fresh off the lot and from then the issue began. I had a leak in the fuel line and the engine blew. That was all fixed. But the main issue was the loud vibrating noise that the service department tried to correct multiple times and couldn’t tell where it was coming from. Diagnostics were ran and the vehicle was in the shop multiple times because the noise was unbearable. I took it to 2 dealership service centers to see if anyone could locate it. From both service centers and other sales rep, the 2024 Chevrolet Trax 1RS has this issue and no matter the updates and corrections that were attempted it couldn’t be corrected. I submitted a complaint to corporate where they decided to send a “technician” from their office. Only the tech could not duplicate the issue but everyone else could. Because of that the buy back option was off the table and I was given a 2,000 certificate for another car, I still owed 21k for the trax. GM/Chervrolet technician failed to properly diagnose an issue that is common with those specific vehicles and now I am being ignored and looking for assistance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719922February 23, 2026
VISIBILITY
The contact owns a 2025 Chevrolet Trax. The contact stated that while driving 70 MPH, the rear window on the driver’s side, where the contact’s sister was seated, shattered unexpectedly, causing glass to fall inside and outside the vehicle. Neither an independent mechanic nor a dealer was contacted. The passenger seated in the seat nearest to the window was not injured. The vehicle was not taken to the dealer or an independent mechanic to be repaired. The manufacturer was notified of the failure and informed the contact that there would not be an investigation if the vehicle was repaired. The failure mileage was 7,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719696February 22, 2026
FUEL/PROPULSION SYSTEM
emission warning light and verified by on star diagnostic. Carried to Rick Hendricksn Gm dealer in Buford Ga. for a 7 day diagnostic and repair. I also could smell gasoline when the car was running and smell gasoline inside my garage when the car was parked..very strong odor. Dealership found it was a EVAP system leak. removed and replaced the filler neck . My vehicle had 650 miles on it when I started getting warning notices that would come and go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719532February 21, 2026
ELECTRICAL SYSTEM
The windows will not go down !!! It’s a safety issue as well as the car is fully shut down and the system will not shut off.. I have removed the keys opened the doors locked the doors everything is still on besides the engine. I tried restarting the car and turning off again it will not shut down ! Everything is still on! The main safety concern is the WINDOWS !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717278February 11, 2026
ENGINE
My 2024 Chevrolet Trax which has 51,000 miles on it recently developed what appear to be a low end engine knock. This was accompanied by an increased vibration and shakiness in the car. While trying to bring the car to the dealer for inspection in preparation for a incoming snow storm the vehicle which at the time was parked on a hill seemed sluggish and struggling move forward. I felt with road conditions and the noise becoming louder and accelerating as the vehicle accelerates that the safer option was to have the vehicle towed to the dealer. This car despite having 51,000 miles with more than 85% of those being highway travel, has been regularly maintained above what the manufacturer recommends. Ive since learned through others who own the same vehicle that around the same mileage they have had the exact same issue with a few having an official diagnosis of failed rod bearing requiring a full engine replacement. Many of these incidents including mine did not prompt any warning light on the dashboard. Upon here that I came across multiple complaints of individuals Chevrolet Trax with the 1.2l engine completely throwing rods some while driving at highways speeds, and even after engine replacements some report they replacement engine did the same thing. Some of these reports date back to as early as 2020 with this engine being used in the Trailblazer. Its a matter of time before this blatant issue causes engine failure at high speeds and resulting in a accident with injuries or fatalities, not including the financial issues this has on anyone buying a marketed “”affordable” vehicle if this happens outside of warranty. GM must already be aware of this issue yet it continues to persist especially on the back of ongoing lawsuits over their engines excessive oil consumption and failures. My dealer has now had the car for two days and has failed to call me or return mall calls on my vehicles issue. Im assuming based on others situation it is another case of bad bearings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717127February 10, 2026
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
The Turbo Charger failed suddenly without a prior display of a warning light and was replaced by an independent service center in June 2025. I received a letter from GM in November 2025 stating there was a known "condition" that may cause the Turbo Charger to need replacing but a recall was not issued. On 1/22/26 the vehicle suddenly went into "Limp Mode" while driving. The Throttle Body Injection Unit, Engine Coolant Water Outlet, and Coolant were replaced. The coolant had been topped off on 1/20/26. On 1/27/26 the vehicle began shuddering and lost power while I was driving on the highway. As I attempted to get to a gas station off of the next exit, it intermittently lost power and began smoking under the hood. It seemed to be overheating but there is no temperature gauge on the display. I had it towed to my service center again. At that time, four spark plugs and an ignition coil were replaced. After these repairs, I have continued to have significant power issues, the engine warning light has come back on, and the "Service Brake Assist" warning light has come on. Additionally, the instrument panel frequently goes blank or displays what can best be described as "static" and the A/C and heat do not work, making it difficult to defrost and defog the windshield. The wiper fluid will not come out even though the reservoir is full. Due to prohibitive diagnostic fees at the dealership, which I was told would not be waived or reimbursed, I have continued to utilize my independent service center to maintain basic drivability. My service center has advised me that the engine may fail completely within a short time frame. I have reported these issues to the manufacturer and have been assigned a case number. I'm concerned that this may indicate a potential safety defect and/or premature engine failure affecting my vehicle and others of the same model. I'm submitting this complaint for documentation and safety tacking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716946February 10, 2026
ELECTRICAL SYSTEM
Vehicle randomly shuts down for few seconds and then restarts - occasionally it will not restart the engine and I have to manually turn the key. This occurs when I am driving and is a safety hazard. I have had battery checked several time and it always passes - I was directed to open a ticket for a recall - as this issue is known with other Chevy's. A couple times it occurred while turning the corner - luckily no accident occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715962February 5, 2026
SEAT BELTS
The contact owns a 2025 Chevrolet Trax. The contact stated that the driver’s side seat belt failed to function as intended. The contact stated that several months prior, the driver’s side seat belt failed to lock securely inside the buckle. After several attempts, the seat belt failed to lock as needed. On a separate occasion, the seat belt failed to lock into the driver’s side buckle and the contact used the front passenger receptacle to secure the seat belt. The seat belt alarm was sounding. The contact stated that the failure occurred in colder weather. The contact stated that the failure persisted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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