Chevrolet Trax Complaints

293 consumer complaints on file.

#11735005April 30, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am submitting this complaint to report serious, recurring, and potentially dangerous safety defects involving my 2024 Chevrolet Trax. Timeline of Safety-Related Mechanical Failures: March 12, 2026 – First Highway Safety Incident While driving to work on [XXX] [XXX] ight activated, and the vehicle began to hesitate during highway operation. This occurred during my daily commute at highway speeds, creating an unsafe driving condition and serious concern for vehicle reliability and safety. [XXX] is extremely [XXX] ring this incident, I was afraid for my life due to the vehicle’s behavior in heavy traffic. I depend on this highway daily for work, and my family depends on my safe return home. My wife, daughter, son, and parents deserve peace of mind knowing I operate a safe vehicle. March 15, 2026 – Diagnostic Codes- P0521 – Engine Oil Pressure Sensor/Switch Range or Performance- P06DE – Engine Oil Pressure Control Circuit Stuck On Concerns include oil pressure, lubrication issues, and potential engine damage. April 27, 2026 – Second Highway Incident While driving on Route 78 after work, the vehicle experienced another failure:- Severe shaking- Check engine light- Unsafe operation Code:- P0300 – Random/Multiple Cylinder Misfire Detected GM Case Numbers:- XXX- XXX Manufacturer and Dealership Awareness: General Motors and the dealership are fully aware of these repeated issues. Vehicle is currently at: [XXX] Ongoing Safety Concerns:- Engine misfires- Highway hesitation- Severe shaking- Oil pressure faults - Possible engine failure- Risk of power loss while driving I am still making monthly payments on this vehicle despite these ongoing failures. Personal Impact: I depend on this vehicle for work and family safety. These repeated failures have caused fear, financial burden, and stress. I was also forced to rent a vehicle due to delays in loaner availability. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO [XXX] S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734496April 29, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am driving the vehicle and suddenly the information center and entertainment center will suddenly go black without warning. This will stay black for approximately 10 seconds. Followed by 2 chimes. A series of 4 lights on the drivers side front dash will come on. I believe this is related to the forward collision system(the lights that come on). The entertainment and information center then come back on without any errors or messages. I noticed this issue occurred all spring, summer and fall of and part of winter of 2025. Then it stopped thru mid april 2026 and then started again. The adaptive cruise is also shutting off without warning saying it's temporarily unavalable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733834April 26, 2026
SERVICE BRAKES
Antilock Breaking System
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733714April 24, 2026
ELECTRICAL SYSTEM, ENGINE
To Whom It May Concern, I am submitting this formal complaint regarding a malfunction in the air conditioning system of my 2024 Chevrolet Trax. Specifically, the evaporator and/or condenser has failed, resulting in inadequate cooling performance and potential system leakage. This issue is more than a matter of comfort—it presents a significant safety concern. Operating the vehicle in high temperatures, particularly in Texas, creates hazardous conditions inside the cabin. Excessive heat can lead to driver fatigue, dehydration, and reduced concentration. Additionally, the malfunctioning A/C system affects humidity control, which may cause windshield fogging and reduced visibility while driving. The problem has been consistently reproducible during normal vehicle operation. Symptoms include poor cooling performance, inconsistent air temperature, and possible unusual odors or sounds when the A/C system is in use. Notably, no warning lights or dashboard messages appeared prior to the failure, making it difficult to detect the issue early. At this time, the vehicle is available for inspection and can be evaluated by a dealership, certified technician, or manufacturer representative upon request. I request a thorough inspection to confirm the failure and determine whether this is due to a manufacturing or design defect. If necessary, I am also willing to have the vehicle reviewed by independent service professionals or relevant authorities. Given that this issue has occurred in a nearly new vehicle, it raises concerns about reliability, quality control, and potential widespread defects affecting other vehicles of the same model. I urge prompt investigation and corrective action to ensure driver safety and product integrity. Please advise on the next steps for inspection, repair, and resolution of this matter. I appreciate your prompt attention to this serious issue. Sincerely, [XXX] [XXX] [XXX] 35300 Began@ 35,000 and progressed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731862April 17, 2026
ENGINE, POWER TRAIN
On 4 seperate occasions, my vehicle has completely shut off in the middle of the road. 3 times this has happened while traveling on the interstate. Every time with my 6 year old son in the car. The steering wheel locks up when it happens and you have to use all of your strength to get out of the road as soon as possible to avoid being smashed by oncoming traffic. On 8 seperate occasions, my vehicle randomly loses the majority of it's power, and takes over 6,000 rpms just to continue at 50mph. The issue fixes itself by the time I try to take it to the dealership and they tell me there is nothing they can do about any of these issues because it "isn't doing it now" - refusing to even look at it. If I don't take no for an answer, they said just a diagnostic will take 48 hours and they do not offer any sort of loaner vehicle. Both of these events happen without warning, at completely random times. Chevrolet service members each give me different advice and non of it is helpful. My car is a death trap. I bought it brand new with 5 miles on it. I had to order it and wait for it to be shipped to me. This has happened throughout the entire life of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731429April 15, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2024 Chevrolet Trax. The contact stated that the vehicle was taken to the dealer after the check engine warning light illuminated. The dealer diagnosed the vehicle with an EVAP purge valve failure. The contact was informed that the EVAP purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731361April 15, 2026
ELECTRICAL SYSTEM
The instrument cluster is blacking out again. There was a recall for this issue previously. While driving the instrument cluster along with the radio will go out for a period of time. It happening frequently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731014April 14, 2026
ENGINE, POWER TRAIN
On December 28, 2025, while driving normally with my children, my 2024 Chevrolet Trax displayed multiple warnings including Engine Power Reduced, Service ESC, Service Stability, and Steering Assist Reduced. The engine began sputtering and knocking. The next morning the vehicle would not start and was towed to Malcolm Cunningham Chevrolet. The dealership found the engine free-wheeling with no compression and denied my warranty claim alleging spark plug tampering. I never touched the engine. It went directly from my driveway to the dealership via tow. An active recall — A242435780, Engine Spark Timing Following Auto Stop Event — was noted on the repair order upon arrival but was not completed until February 17, 2026, seven weeks after the engine failed. GM’s own recall states engine knock and engine damage are the known risks of this unrepaired fault. The dealership told me verbally it was just a console update, directly contradicting GM’s published description. A second dealership performed a compression test showing Cylinder 1 at 10 PSI, Cylinder 2 at 90 PSI, and Cylinder 3 at 0 PSI. Normal compression is 150 to 200 PSI. No diagnostic codes were retrievable. This dealership initially found something different but reversed their position after speaking with the first dealership and receiving direction from GM. GM denied my warranty claim and offered only a $2,000 incentive toward a new vehicle. The vehicle remains completely unrepaired. I continue making monthly payments on a car I cannot drive. This aligns with class action Cook v. General Motors LLC, Case 1:26-cv-00229-RGA, filed March 4, 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730871April 13, 2026
ENGINE
I was driving home I got a message on my dash about engine pressure and then heard a loud boom, pulled off on the shoulder called a tow and the guy used to be a mechanic, he stated there was a hole in my engine and that it looked like a rod broke off and shot through the engine, I did take it to a dealership to get a diagnostic and they called and said something happened internally not sure what at this point and time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730838April 13, 2026
LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM, POWER TRAIN
Since brand new the electronics have been defective. The lane keep assist has to be turned off during slippery road conditions because the computer jerks the steering wheel during normal driving where white road markings, such as merging lanes are present. During highway speeds on slippery snow or ice it nearly sends the vehicle into a dangerous maneuver. The backup camera was defective intermittently since it was new and was unable to be corrected by the dealer shop during its first new vehicle service. The rear camera has now gone completely out which is standard safety equipment. A dealership has ordered a new backup camera part. The transmission jerks and lurches. Odd shifting is normal for this vehicle which could lead to transmission failures which could lead to a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730560April 11, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The first problem began at approximately 5,000 miles. After refueling, the vehicle’s transmission would slip severely. The slipping continued to occur intermittently after that point. I brought the vehicle to a dealership Initially, I was told that nothing was wrong with the vehicle. After further testing, the dealership identified a transmission issue related to Technical Service Bulletin 25-NA-211 and stated that the repair was completed. At approximately 8,000 miles, an additional issue occurred where the check engine light illuminated and a warning appeared indicating that the brakes had stopped working. This was extremely concerning and created a serious safety risk. Following the transmission repair, a new and more dangerous issue developed. The vehicle now fails to accelerate properly from a complete stop. When attempting to accelerate, it becomes stuck at approximately 1 mph for around 45 seconds before finally moving. This happens intermittently and creates a high risk of collision when entering traffic or crossing intersections. These issues—transmission slipping, brake warning alerts, and failure to accelerate—pose a serious safety hazard to myself and others on the road. The vehicle has been taken in for service, but the problems have not been fully resolved. I am requesting that this issue be investigated as a potential defect affecting this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730200April 9, 2026
ENGINE
My engine failed with no warning on my 2024 Chevy Trax , at night in the express lanes of a very busy expressway in Chicago. I was able to get on an off ramp, but the car then stalled again and I was almost hit by other vehicles trying to exit the ramp. I did call 911 and was told to stay in my car because I would have a "better chance of survival". I had just had the car at the dealership for an oil change and check-up a few weeks before. The dealer explanation was the engine is defective and they replaced the engine, but I have no confidence in this car. I told the dealer and they did not seem to care. I have had nothing but problems with this car, it is a danger to myself and others driving this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729968April 8, 2026
SERVICE BRAKES
Came out to my new 2025 Chevy Trax with Stabilitrac and Antilock Braking System faults on the dash on March 27, 2026. I immediately contacted the dealer I bought it from since it only has around 3200 miles and made an appointment (4/1/26) to bring the vehicle in. They inspected the vehicle and told me the brake master cylinder is bad and they would have to keep the vehicle since it could fail completely and I would be without brakes thus unsafe to drive. I was also told was the part was on back order and no ETA on when the part would be made available. They have had the vehicle since April 1st, I was given a loaner from the dealer after having expressed my displeasure that GM would not fully cover the cost of a rental vehicle while I wait on a critical part of the failing braking system that they are failing to provide their dealer. Luckily the braking system never failed prior to diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729901April 8, 2026
STRUCTURE
The contact owns a 2021 Chevrolet Trax. The contact stated that while driving approximately 50-55 MPH, the driver's side roof rack exterior trim detached and flew off the vehicle. The vehicle was taken to the dealer, where it was inspected. The manufacturer was notified of the failure, and the dealer informed the contact that the manufacturer would partially cover the cost of the repair. The contact declined to pay a fee because the contact believed that the failure was a factory defect. The vehicle was not repaired. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728313March 31, 2026
ENGINE
17k miles, head a loud pop sound, engine light came and all the oil and coolant was on the ground, engine was smoking. Had the vehicle towed and was told by the service department the connecting Rod failed which caused the catastrophic engine failure. According to the service department and GM there is not Estimated time of arrival for an engine replacement and it’s already been a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728053March 30, 2026
VISIBILITY/WIPER
The contact owns a 2024 Chevrolet Trax. The contact stated that the vehicle was taken to an independent mechanic for the windshield wiper blades to be replaced. The contact stated that the mechanic was unable to find aftermarket wiper blades to fit the wiper blade arms due to the design of the wiper blade arm attachment point. The design made it impossible to use an aftermarket wiper parts. The local dealer and the manufacturer were contacted and the contact was informed that the wiper blades were on a national back order. The vehicle was not repaired. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727205March 26, 2026
ENGINE, ELECTRICAL SYSTEM
My 2024 Chevy Trax’s engine (1.2L turbocharged I3 engine) went out while driving on the expressway (about 70mph) in the middle to left lane. I had to come to a complete stop and safely and immediately get my car on the left shoulder without injuring myself or others around me. My own safety was severely at risk as I was as close to the dividing wall on the left side as I possibly could be but cars are racing through right next to me. Another safety risk to be added is I was dropped off in the most sketchiest plaza and stranded from 12/1am-3am. I was left to lock myself in my non operating vehicle in a country I do not reside in. Issue was confirmed the following day or two at a dealership I got the car towed to, they found a hole in my engine block due to a rod. And all documents can be provided. Police and blocker trucks were unable to arrive to the scene for 40+ min and the car was fully investigated by GM. There were no engine lights or warnings on the Chevrolet app or car dash. The only thing I can mention is on my last documented oil change, the oil was low due to high consumption, no leaks were located. Dealership also found the fuse box blown, I assume hot oil gushed all over my wire harnesses or the oil switch flipped the sensor which caused further issues, or simply a power surge. Current cause is unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727192March 26, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Digital Dash went Black when I started my vehicle, remained black even when I turned off the vehicle and restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727118March 25, 2026
ELECTRICAL SYSTEM
On March 22, 2026, I was driving at approximately 45 mph, and my daughter was in the passenger seat, trying to connect her music to the car radio and the instrument panel (dashboard) screens went completely blank. For several seconds, I had not readings from the dashboard lighting. It went completely black. It then reset itself, much like a computer when you restart it. Within a short time (less than a minute) the instrument panel began working again. This was the third time this has happened to this vehicle. The first time was in July 2024 and the second time in November 2025. Both of those incidents were reported to NHTSA. There had been a software recall for NHTSA 23V744000 for this very problem in 2024 Chevrolet Trax, but my VIN was not included in the safety recall for increased risk of crash. I brought the Trax to the dealership after the third incident. They did a software update on 25-NA-071. I hope this remedies the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727008March 25, 2026
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2026 Chevrolet Trax. The contact stated that while starting the vehicle, the message "Brake System Failure" was displayed. The contact turned off the vehicle, waited for a while, and then restarted the vehicle. After restarting the vehicle, the message "Steering System Not Engaged" was displayed. The contact turned off the vehicle. The vehicle was towed to the dealer, who informed the contact that 3 diagnostic codes were retrieved, indicating a braking system and steering failure. However, the third failure was not provided. The dealer stated that a software update might be needed. The vehicle was not repaired. The manufacturer was informed of the failure. A case was opened with the manufacturer. The failure mileage was approximately 156,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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