Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11044249November 7, 2017
AIR BAGS
TAKATA INFLATORS. HAVE WAITED FOR OVER 1 AND 1/2 YEARS FOR THIS RECALL TO BE COMPLETED. IF THEY CAN'T FIX THE VEHICLE THEY NEED TO REPLACE IT. JUST WANT VEHICLE REPAIRED OR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044016November 6, 2017
AIR BAGS
TAKATA RECALL. THERE IS AN ACTIVE RECALL DECLARED ON MAY 27, 2016, AND YET THERE IS NO RESOLUTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043669November 6, 2017
AIR BAGS
TAKATA RECALL GMAC HAS YET TO PROVIDE REPLACEMENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043664November 6, 2017
AIR BAGS
"TAKATA RECALL" : RECEIVED NOTIFICATION THRU THE MAIL. WENT ONLINE TO "WWW. AIRBAG RECALL .COM" CHECKED VIN THERE AND WAS DIRECTED TO CONTACT DEALER TO HAVE AIRBAG REPLACED. CALLED DEALER AND WAS TOLD THAT THERE ISN'T ANYTHING THEY COULD HELP ME WITH. SO I GUESS THE PAPER WORK I RECEIVED IN THE MAIL IS A FRAUDULENT DOCUMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043840November 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVEDTHE NOTICE OVER A YEAR AGO. THE DEALER (WESELOH CHEVROLET, 5335 PASEO DEL NORTE, CARLSBAD, CA 92008 (760) 208-1943) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043160November 4, 2017
AIR BAGS
TAKATA RECALL I TOOK MY VEHICLE TO THE LOCAL GM DEALER IN AUGUST OF 2016 AND WAS TOLD I WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE TO MAKE THE REPAIRS. I HAVE NEVER RECEIVED ANY ADDITIONAL INFORMATION FROM GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043221November 4, 2017
AIR BAGS
TAKATA AIRBAG RECALL THE REMEDY TO THIS RECALL IS STILL NOT AVAILABLE AND THE RESPONSIBLE PARTY HAS FILED FOR BANKRUPTCY. THE SAFETY COMPONENT WITH KNOWN MANUFACTURING DEFECT SHOULD BE PRIORITIZED AND REPLACED ACCORDINGLY, NO TIMETABLE FROM GM OR MY LOCAL DEALERS AS TO WHEN THIS WILL BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043225November 4, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FAULTS OR SHORTS IN THE ELECTRICAL HARNESSES HAVE CAUSED PREMATURE FAILURE OF HEADLAMPS AND BRAKE LIGHTS. TAKING THE VEHICLE TO THE DEALERSHIP AND THE AUTO PARTS STORE THEY CONFIRM THAT MANY PEOPLE COME IN WITH THIS SIMILAR FAILURE. KNOWN ISSUE WITH SUPPLIER QUALITY ON GM FORUMS SUGGEST THAT THIS HAS BEEN AN ONGOING ISSUE SINCE MODEL LAUNCH. WE HAVE REPLACED ALL LIGHTS AND FUSES CHASING THE HARNESS AND NOT STILL HAVE THE DEALERSHIP STATING THAT THE ENTIRE ELECTRICAL HARNESS SYSTEM NEEDS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043299November 4, 2017
UNKNOWN OR OTHER
WHILE BACKING OUT OF MY DRIVEWAY, THE SPARE TIRE THAT IS STORED UNDERNEATH THE VEHICLE APPARENTLY BROKE FREE AND FELL TO THE STREET. CLOSER INSPECTION REVEALED THAT THE METAL CABLE, USED IN CONJUNCTION WITH A WINCH TO SECURE THE FULL SIZE SPARE TIRE, FAILED DUE TO WHAT APPEARS TO BE CORROSION. SINCE THERE WAS NOTHING ELSE TO SECURE THE TIRE UNDERNEATH THE VEHICLE, IT SIMPLY FELL OFF. I REALIZED IT HAD FALLEN OFF ONLY BECAUSE I HAD BEEN BACKING UP SLOWLY AND BOTH HEARD IT FALL, AND BACKED INTO THE TIRE ON THE STREET. MY CONCERN IS THAT IF THIS HAD OCCURRED AT HIGH SPEED ON A HIGHWAY, THIS TIRE (WEIGHING APPROX. 40 LBS.), MAY HAVE FALLEN OFF WITHOUT ME EVEN KNOWING, AND CAREENED IN ANY DIRECTION POTENTIALLY CAUSING A CRASH AND INJURING SOMEBODY. AS FAR AS I CAN SEE, THERE IS NO SECONDARY SAFETY FEATURE THAT CHEVY HAS PROVIDED TO SECURE THIS SPARE TIRE IN CASE THIS CABLE BREAKS. AS STATED EARLIER, THE CORROSION UNDERNEATH THIS VEHICLE IS INCREDIBLE, AND THIS THIN METAL CABLE IS NOT SUFFICIENT TO STORE THIS HEAVY TIRE. NOT ONLY DID THE CABLE CORRODE, BY THE RIM ON THE SPARE TIRE IS DESTROYED, AS IS THE PLATE UTILIZED TO HOLD THE RIM IN PLACE WITH THE CABLE. I REALIZE MY VEHICLE IS HIGH IN MILEAGE, HOWEVER, THIS PROBLEM SHOULD BE ADDRESSED DUE TO THE NUMBER OF THESE VEHICLE STILL ON THE ROAD. I'M SURE THIS DOES NOT ONLY AFFECT THIS PARTICULAR VEHICLE AND YEAR CHEVY HAS PRODUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042932November 3, 2017
AIR BAGS
TAKATA RECALL, I RECEIVED A RECALL MAY, 2016 AND NOW I RECEIVED A LETTER NOVEMBER 2017 FOR THE SAME RECALL. IT TELLS ME TO GO TO MY DEALER AND HAVE THIS FIXED FOR FREE AND I DID TODAY 11/3/2017 AND THEY TELL ME THERE IS STILL NO FIX FOR THIS ISSUE......WHY!! CAN SOMEONE HELP ME WITH THIS SO IT CAN GET FIXED, I DON'T WANT TO GET IN AN ACCEDENT AND FIND OUT THE HARD WAY THAT SOMEONE DIES BECAUSE THIS WAS NEVER TAKEN CARE OF. WHY DID I JUST GET THIS LETTER AND STILL NO FIX COMES UP. I WANT THIS DONE ASAP BEFORE SOMEONE DIES......CAN ANY HELP WITH THIS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042945November 3, 2017
AIR BAGS
I RECEIVED A TAKATA RECALL NOTICE AND NO ONE HAS THE PARTS TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043044November 3, 2017
AIR BAGS
THIS HAS BEEN RECALLED FOR OVER A YEAR WITH NO REMEDY AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042611November 2, 2017
STRUCTURE:BODY
DASHBOARD IN VEHICLE CRACKS THE PRODUCT IS MADE OF CHEAP PLASTIC MATERIAL AND INSTALLED FROM THE FACTORY WITHOUT ANY SUPPORT OR RUBBER WASHERS TO ALLOW FOR MOVEMENT CAUSING THE DASHBOARD TO CRACK AND CRUMBLE OVER TIME. THIS IS AN ISSUE FOR GM / CHEVY MODEL TRUCKS AND SUV 'S FROM 2007-2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042634November 2, 2017
AIR BAGS
TAKATA RECALL- I CONTACTED THE CLOSEST DEALERSHIP TO MY HOUSE AND THEY INFORMED ME THAT CHEVROLET HAS NOT PROVIDED THE REPLACEMENT AIRBAG INFLATOR TO THE DEALERSHIPS TO FIX THE ISSUE EVEN THOUGH THIS RECALL IS DATED MAY 27, 2016, A YEAR AND A HALF LATER THEY HAVEN'T PROVIDED THE PARTS TO THE DEALERSHIPS TO FIX THIS PROBLEM. THERE HAS BEEN NO INCIDENTS OR INJURIES YET, BUT I AM CONCERNED FOR MY FAMILY THAT RIDES IN THE VEHICLE WITH A DEFECTIVE AIRBAG INFLATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042738November 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT CALLED NORFOLK GM AUTO CENTER (1123 S 20TH ST, NORFOLK, NE 68701) WHO STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER WAS UNAWARE OF WHEN THE PARTS WOULD ARRIVE. THE CONTACT WAS CONCERNED FOR HER SAFETY DUE TO LIVING IN A HUMID STATE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042783November 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLENDORA CHEVROLET (1959 AUTO CENTER DR, GLENDORA, CA 91740; 909-474-7364) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE CONTACT WAS WAITING FOR TAKATA TO PROVIDE RECALL PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042823November 2, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041951November 1, 2017
AIR BAGS
TAKATA RECALL.... I FEEL I'VE BEEN PATIENT ENOUGH THIS RECALL WAS SENT TO ME IN JULY 2016. IS MY VEHICLE GONNA GET FIXED, AM I DRIVING AN UNSAFE VEHICLE WITH MY KIDS OR WIFE IN THE FRONT SEAT? GM SAY'S IT'S SAFE AND THEY WILL TAKE FULL RESPONSIBILITY HOWEVER, EVERYTHING ELSE I'M READING SAYS I SHOULD GET IT FIXED AND GM ONCE AGAIN STATES NO FIX IS AVAILABLE! I FIND THAT HARD TO BELIEVE YOU CAN'T FIX AN AIRBAG AND EVEN HARDER TO BELIEVE THEY ARE WILLING TO "SAY" THEY ARE RESPONSIBLE FOR MY WIFE AND KIDS LIVES? WHAT IS GOING ON AND HOW LONG IS THIS GOING TO TAKE TO FIX A PROBLEM? GM IS ALSO TELLING ME THEY ARE WAITING FOR YOU TO MAKE A DECISION AS TO WEATHER OR NOT THE RECALL TRULY EFFECTS THEIR VEHICLES, BECAUSE THEY FEEL ITS NOT A PROBLEM ( OR THEY JUST DON'T WANT TO FIX THEM IN MY OPINION)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042000November 1, 2017
AIR BAGS
TAKATA RECALL I CALLED TO SCHEDULE A RECALL EXCHANGE OF MY AIRBAG WITH THE CHEVROLET DEALERSHIP I WAS TOLD THAT CHEVROLET HASN'T FOUND A SOLUTION / REMEDY FOR FIXING MY AIRBAG SO THIS IS WHY I AM FILING A COMPLAIN AND I RECEIVED MY NOTICE BACK IN 2016 IN THIS IS 2017 NOW AND THERE STILL ISN'T ANY TYPE OF REMEDY TO FIX THE AIRBAG FOR THE CHEVROLET DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042107November 1, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE FROM GM IN THE JUNE OR JULY 2016, TOOK THE NOTICE TO THE DEALERSHIP, CROSSROADS CHEVROLET OF JOPLIN, MO (417)626-6620, I WAS TOLD I WOULD BE NOTIFIED WHEN TO BRING MY VEHICLE IN TO REPLACE THE AIRBAG. TODAY ON 1 NOV 2017 I AGAIN CONTACTED THE SERVICE DEPARTMENT, AND THIS TIME I WAS TOLD " WE HAVE NO INFORMATION ON A RECALL. " I GAVE THEM THE RECALL # FROM THE GM WEBSITE #2049152 NHTSA #16V383, I WAS THEN INFORMED THAT WAS A BULLETIN FOR HEADLAMP ADJUSTMENT. AFTER FURTHER DISCUSSION I WAS THEN TOLD "GM IS FIGHTING THE DECISION, SO THERE IS NOTHING AVAILABLE FOR THE RECALL." VIN: [XXX] GM RECALL #:2049152 NHTSA # 16V383 DATE ISSUED: MAY 27, 2016 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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