Chevrolet Impala Complaints

10,446 consumer complaints on file.

#899673November 29, 2001
SEAT BELTS:FRONT:RETRACTOR
FRONT PASSENGER'S SEATBELT HAS BEEN REPLACED 3 TIMES. WHEN USED IT KEPT TIGHTENING AND WOULD NOT RELEASE UNLESS UNBUCKLED. AT THIS TIME BELT WILL NOT PULL OUT, AND WILL BE REPLACED FOURTH TIME SINCE MAY 2001. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899195November 16, 2001
STRUCTURE:BODY:DOOR
POWER LOCKS WOULD LOCK INTERMITTENTLY, DEALER NOTIFIED, AND INFORMED CONSUMER THAT AFTER STARTING VEHICLE HE SHOULD WAIT UNTIL THE SYSTEM HAS COMPLETED BEFORE SHIFTING INTO DRIVE. THIS WOULD CORRECT THE PROBLEM. CONSUMER WANTED TO KNOW WHY SHOULD ONE HAVE TO WAIT? *AK CONSUMER WAS ALSO INFORMED THAT IS THE WAY SYSTEM WAS DESIGNED. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754503November 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE:FRAME AND MEMBERS
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898845November 7, 2001
SUSPENSION:FRONT, STRUCTURE
DURING NORMAL OPERATION THERE IS A VIBRATION AT ANY SPEED, MORE SEVERE WHEN MAKING A TURN TO EITHER SIDE. DEALERSHIP HAS EXAMINED VEHICLE, AND HAS REPLACED 'ENGINE CRADLE TWICE. VIBRATION IS STILL PRESENT, AND DEALERSHIP IS UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898893November 7, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
MANUFACTURER USED A PLASTIC TANK ON TOP OF RADIATOR INSTEAD OF METAL. PLASTIC TANK BECAME SPLIT, AND ANTIFREEZE POURED OUT, COULD POSSIBLY CAUSE A FIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754214November 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898835November 6, 2001
TIRES, WHEELS
WHEN DRIVING VEHICLE WOULD MAKE A THUMPING NOISE. TOOK VEHICLE TO DEALERSHIP, AND HAD TIRES REPLACED. PROBLEM WAS GETTING WORSE. TOOK BACK TO DEALERSHIP, AND MECHANIC INDICATED THAT ALUMINUM WHEELS SHOULD BE REPLACED WITH STEEL WHEELS. HAD BEEN TO DEALER 5 TIMES FOR PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754130November 5, 2001
SUSPENSION
ON MAY 15, 01 TOOK VEHICLE TO A LOCAL CHEVROLET DEALER IN REFERENCE TO THE HUMMING NOISE COMING FROM MY WHEELS. THEY FOUND RIGHT FRONT STRUT WAS BOTTOMING OUT AND COLLAPSING WITH HITTING BUMP AND LEFT FRONT HUB BEARING WAS ROARING. BOTH OF THESE WHERE REPLACED AT NO COST AS VEHICLE WAS STILL UNDER WARANTY. I ASKED ABOUT THE REAR WHEELS AND WAS TOLD THEY WHERE FINE. ON THIS DATE NOVEMBER 05,01 ONLY 6 MONTHS LATER I HAD TO TAKE MY CAR BACK TO THE SAME DEALER IN MY AREA FOR THE SAME THING THAT SHOULD HAVE BEEN FIXED IN THE FIRST PLACE. THIS TIME THEY FOUND RIGHT REAR BEARING AND HUB WAS BAD. THIS WAS REPLACED AT A COST OF 544.60. DUE TO THE FACT THAT I HAVE AN EXTENDED WARRANTY ON THIS VEHICLE I ONLY HAD TO PAY THE DEDUCTIBLE. I SHOULD NOT HAVE TO HAVE PAID ANYTHING HAD THIS BEEN FIXED IN THE FIRST PLACE. I ALSO HAVE TO PURCHASE A NEW TIRE AS THIS PROBLEM CAUSED MY TIRE TO BE CUPPED IN THE INSIDE AND THEREFORE I STILL HAVE THE HUMMING NOISE EVEN THOUGH PROBLEM WAS SUPPOSEDLY FIXED. I HAVE TWO MORE WHEELS TO GO, ANY SUGGESTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898709November 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
CONSUMER BACKING UP AT ABOUT 3 MPH WHEN THE SHIFT LEVER CAME OFF. DEALERSHIP REPLACED GEAR SHIFT ASSEMBLY.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753654October 25, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN PULLING OUT INTO TRAFFIC THE CAR HESITATES. THIS USUALLY HAPPENS ON THE SECOND OR THIRD START. HAVE BROUGHT IT BACK TO THE DEALER. THEY REROUTED SOME WIRES ON 10/9/01, IT HAPPENED AGAIN 10/12/01. HAVE BROUGHT THE CAR BACK TWO TIMES SINCE. THEY CANNOT REPRODUCE THE PROBLEM. I AM AFRAID TO PUT MY KIDS IN THIS CAR. I CALLED CHEVY AND WAS GIVEN THE RUN AROUND. FINALLY THEY ADMITTED THAT THIS WAS A CHARACTERISTIC OF THE CAR AND THAT THEY WERE WORKING ON A FIX. AND THEN TOLD ME THAT THEY COULD NOT FIX THE PROBLEM UNTIL THEY COULD SEE IT HAPPEN FOR THEMSELVES. I DON'T KNOW WHAT TO DO, BUT I CAN TELL YOU I DON'T TRUST THE CAR AND DO NOT WANT TO PUT MY KIDS IN IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897891October 17, 2001
SUSPENSION:FRONT
VEHICLE "PULLS" TO RIGHT DURING OPERATION AT ANY GIVEN SPEED, DEALERSHIP HAS EXAMINED VEHICLE SEVERAL TIMES, AND CANNOT FIND A CAUSE FOR THIS PROBLEM.*AK CONSUMER STATED VEHICLE HAS BEEN INTO DEALERSHIP 3 TIMES AND WAS CHARGD FOR FRONT AND REAR ALIGNEMENT, THE LAST TIME VEHICLE WAS TAKEN INTO DEALER, CONSUMER WAS IFNORMED THAT IS JUST THE WAY THE VEHICLE IS MADE.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004724October 3, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SMELLED SMOKE FROM A/C SYSTEM, AFTER PARKING DID NOT SEE ANY SMOKE, TWO MINUTES LATER BLACK SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SMOKE STOPPED AFTER TEN MINUTES, OPEN ENGINE COMPARTMENT AND ALL PLASTIC COMPONENTS DESTROYED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#897174October 2, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHILE CHILD SEAT WAS LOCKED IN PLACE IN REAR WITH SEAT BELT( CHILD IN SEAT), THE SEAT BELT UNLOCKED WITHOUT ANY INTENTIONS, CAUSING CHILD AND SEAT TO FLIP OVER,ACCELERATING TO TURN LEFT THE BELT RELEASED AFTER MAKING TURN, THE BELT RELEASED TUMBLING CHILD TOWARD REAR PASSENGER DOOR. *AK CONSUMER STATED THE CHILD AND SEAT FLIP UPSIDE DOWN*JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897089October 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, INTERIOR LIGHTING, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
ENGINE WILL CUT OFF OR STALL WITHOUT WARNING WHILE TRAVELING AT ANY SPEED. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES AND HAS BEEN UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. *AK ARMREST CUP HOLDER BROKE. BLOWER MOTOR WHISTLING, BELT MAKING NOISE. WHEN APPLYING BRAKES CAR SHIMMIES, FRONT ROTORS ARE OUT OF ROUND. WHEN USING A/C VEHICLE FILLS UP WITH FUEL SMELL, FAN MOTOR BEARING WORN, DEALER REPLACED. DASHLIGHTS ILLUMINATED. VEHICLE EXPERIENCES HARD START CONDITION, DEALER REPLACED WIRING HARNESS. CONSUMER HAS TO GIVE GAS INORDER TO STAY RUNNING, FUEL PUMP PRESURE LOW, DEALER REPLACED FUEL PUMP ASSEMBLY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897010September 28, 2001
TIRES
LOW TIRE PRESSURE LIGHT ILLUMINATES PERODICALLY, INDICATING A MALFUNCTION. DEALER CANNOT IDENTIFY PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896967September 27, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING OVER BUMPS IN PAVEMENT ENGINE COMPLETELY SHUTSDOWN, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752613September 26, 2001
SUSPENSION:FRONT
TOOK THE CAR IN AT 7K MILES REGARDING THE THUMP NOISE IN THE FRONT END. SHIMS WERE ADDED WHICH CORRECTED THE PROBLEM. AT 28K MILES I TOOK IT IN AGAIN FOR THE SAME PROBLEM AND WAS TOLD THE RACK AND PINION NEEDED REPLACEMENT. GM IS AWARE OF THE PROBLEM SINCE SEVERAL IMPALA'S ARE HAVING THIS PROBLEM AT 30K MILES. THE MNAUFACTURER IS NOT IN BUSINESS AND I WAS TOLD THEIR "TECHNICHANS AT GM ARE WORKING ON THE PROBLEM". I FILED A COMPLAINT WITH GM AND WAS TOLD THEY DID NOT HAVE A DATE WHEN THE NEW PARTS WOULD BE IN TO FIX MY CAR. WAS TOLD TO CONTINUE DRIVING, THERE IS NO DANGER IN DRIVING WITH A BROKEN RACK AND PINION. AFTER FILING THE COMPLAINT I WAS TOLD BY THE DEALER THE PART WILL BE IN IN APPROX 3 WEEKS. NOT A HAPPY CUSTOMER WITH GM AS I FEEL DRIVING THE CAR BROKEN IS ENDANGERING MY LIFE AS WELL AS MY CHILDS. THEY ARE CORRECTING THE PROBLEM IN THE 2001 MODEL BUT SEEM TO NOT BE CONCERNED ON GETTING REPEAT CUSTOMERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896711September 24, 2001
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER GOT INTO VEHICLE AND CRANKED IT UP, AND VEHICLE POPPED. CONSUMER TURNED ENGINE OFF,THEN CRANKED IT UP AGAIN. VEHICLE WAS IDLING. BUT WHEN CONSUMER PUT VEHICLE IN REVERSE, VEHICLE ACCELERATED BACKWARDS. VEHICLE WENT BACKWARDS, ACROSS MAIN STREET, AND QUIT IN A FIELD. STATE POLICE WROTE IT UP AS A MECHANICAL DEFECT, AND WOULD NOT LET ANYONE MOVE VEHICLE. VEHICLE BEEN SITTING FOR 10 DAYS. CONTACTED DEALER AND GOT NO RESPONSE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#896272September 13, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EQUIPMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VEHICLES STALLED IN TRAFFIC, TOOK VEHICLE TO DEALER, AND THEY WERE NOT ABLE TO LOOK AT IT AT THAT TIME. CONSUMER TOOK VEHICLE TO ANOTHER DEALER, AND THEY SAID THAT WIRES UNDER THE DASH HAD BEEN CUT.*AK ALSO THE REAR DEFROGGER WAS INOPERATIVE, THE OVERHEAD CONSOLE WAS INACCURATE, AND THE DOORS THAT MOVE THE AIRFLOW FROM THE WINDSHILED TO THE FLOOR DID NOT MOVE THE AIR TO THE SPECIFIED AREA, THE DEALER ORDERED AN ACTUATOR FOR THE DOORS AND FOR THE AIRFLOW, AN AFTERMARKET DEVICE THAT WAS INSTALLED IN THE VEHICLE CAUSED THE VEHICLE TO SUDDENLY STALL WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751870September 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION IN MY 2000 IMPALA IS GONE ,MILEAGE UNDER 22,000, DEALERSHIP IS REPLACING TRANSMISSION, I CONTACTED GMC CUSTOMER SERVICE DEPT THEY OFFER ME A TRANSMISSION COMPONENT LETTER WARRANTY FOR 5 YR OR 60,000 MLES WHATEVER COME FIRST, I AM UPSET THAT THE DEALERSHIP IS REPLACING THE TRANSMISSION WITH A SERTA TRANSMISSION , THATS WHY I CONTACTED GMC THEY OFFER THIS LETTER HAS CUSTOMER SATIFACTION , I QUESS I HAVE TO OTHER CHOSE BUT TO ACCEPT THE WARRANTY LETTTER , BECAUSE IT WILL COVER THE SERTA TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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