Chevrolet Impala Complaints

10,446 consumer complaints on file.

#759858March 26, 2002
STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, AIR:ANTILOCK, SUSPENSION:FRONT, EXTERIOR LIGHTING:BACK UP LIGHTS
ROLLING BACKWARDS AT A STOP.SHAKING/SHIMMYING OF STEERING WHEEL--HAD TO REPLACE ROTORS/BRAKES AT MY OWN EXPENSE BECAUSE WARRANTY EXPIRES AT 36,000.I ALSO HAD TO REPLACE THE MODULE BECAUSE IT WAS MALFUNCTIONING,THE PISTONS/RINGS AND THE ABS SYSTEM WAS ALSO MALFUNCTIONING--STILL AT MY OWN EXPENSE.NOW,I'M HAVING PROBLEMS WITH MY STEERING AND FRONT END MAKING CLUNKING NOISES.I BOUGHT THE CAR WITH 17,500 OR SO ON IT,AND NOW 24,000 MILES OR SO LATER I'M SPENDING A FORTUNE ON THE UPKEEP OF AN APPARENT LEMON.SURE WISH CHEVY WOULD DO SOMETHIN ABOUT IT INSTEAD OF GIVING US THE RUN-AROUND. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006340March 25, 2002
SUSPENSION
WHILE TRAVELING VEHICLE WANDERS WITHOUT PRIOR WARNING. THERE IS A NOISE UNDERNEATH THE HOOD. DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006245March 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE PADS CUT INTO ROTORS, CAUSING A LOUD/GRINDING AND SQUEAKING NOISE. DEALERSHIP IS AWARE OF PROBLEM.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006124March 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE STALLS WITHOUT WARNING, ALMOST CAUSING COLLISION. DEALER CONTACTED,CAUSE UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759642March 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
PAD CUTS INTO OUTER ROTOR AT SMALLEST DIMENTION OF ROTOR/PAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759644March 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
BRAKE LININGS WAS FACTORY INNCORRECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759578March 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ROTORS WARPED AT 16,054 MILES. DEALER RESURFACED ROTORS AND SANDED PADS. ROTORS WARPED AGAIN AT 29502 MILES. DEALER REPLACED BOTH FRONT ROTORS AND PADS. AT 38735 MILES I TOOK CAR TO DEALER WITH COMPLAINT OF A BUMPING SENSATION IN THE STEERING MOSTLY WHEN TURNING. SER. MGR. REPORTED THAT IMPALAS HAVE HAD INTERMEDIATE STEERING PROBLEMS, BUT MECHANIC REPORTEDLY FOUND NO SUCH PROBLEMS, HOWEVER, HE FOUND THAT ROTORS WERE AGAIN OUT OF ROUND. ROTORS WERE RESURFACED AND PADS WERE SCUFFED. THIS DID NOT HELP THE BUMPING SENSATION IN THE STEERING. FEEL THAT CHEVROLET KNOWS THEY HAVE SERIOUS PROBLEMS WITH ROTORS AND STEERING, BUT NO SOLUTION HAS BEEN OFFERED TO ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564717March 15, 2002
SERVICE BRAKES, AIR:DISC:ROTOR, SERVICE BRAKES, AIR:DISC:PADS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER STATED THERE IS A VIBRATION FROM THE FRONT END WHEN APPLYING BRAKES. MECHANIC REPLACED FRONT PADS AND MACHINED ROTORS. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005694March 14, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING AND WITHOUT WARNING COLUMN SHAFT UPPER WENT OUT, RESULTING IN LOUD NOISES IN FRONT END OF CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005421March 12, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:IGNITION
BATTERY HAS BEEN REPLACED. AFTER A YEAR BATTERY WAS LEAKING. ALSO VEHICLE HAD TROUBLE STARTING UP. CONTACTED DEALER ,AND THE DEALER REPLACED BATTERY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005422March 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE IS THIS VIBRATING FEELING THAT ONLY HAPPENS WHEN THE BRAKES ARE BEING APPLIED AT ANY SPEEDS. CONTACTED DEALER, AND THE DEALER REPLACED ROTORS ON VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005657March 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKES ROTOR PROBLEM, REPLACED SEVER TIMES, ROTORS ARE WARPED OR HAVE EXCESSIVE RUN OUT, CAN NOT FIND THE CAUSE. RESULTING IN VEHICLE VIBRATION WHEN THE BRAKES ARE APPLIED. REPLACED FRONT DISC ROTORS SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758946March 5, 2002
AIR BAGS:FRONTAL
WOULD LIKE TO KNOW WHAT CAN BE DONE, MANUFACTURER'S LIABILTY ECT. NO SAFETY DEFECT LISTED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8004420February 22, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS LENSES ARE CLOUDY. DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004333February 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES, CONSUMER FEELS VEHICLE JERKING. FRONT ROTORS WERE WARPED AND HAD TO BE SHAFED DOWN BY DEALER.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003949February 12, 2002
SUSPENSION, STEERING: STEERING WHEEL/HANDLE BAR, STRUCTURE
FRONT OF VEHICLE WAS RATTLING WHEN MAKING TURNS AT SLOW SPEED. DEALER REPLACED ENGINE CRADLE. IN AUGUST OF 2001 RATTLING RETURNED. DEALER REPLACED STEERING UPPER SHAFT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003957February 12, 2002
STRUCTURE
WHEN MAKING TURNS THERE IS A CRACKING AND POPPING SOUND COMING FROM UNDER THE HOOD. DEALER DETERMINED ENGINE CRADLE NEEDS TO BE REPLACED A SECOND TIME. HOWEVER, CHEVROLET STATED THERE WAS NOTHING THAT COULD BE DONE AT THIS TIME, THEY WERE WORKING ON A SOLUTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005884February 11, 2002
SUSPENSION
CLUNKING NOISE IN FRONT END, FEELS LOOSE. DEALER CHECKED AND VERIFIED THAT SNAPPING FEELING IN THE STEERING WHEEL, REMOVE INTERMEDIATE SHAFT FROM INSPECTION FOR PROPER LUBE, WILL REQUIRE SHAFT LUBE, NOT CURRENTLY AVAILABLE, THERE IS A SOFT AUDIBLE CLUNK IN FRONT END NOT FELT THROUGH THE STEERING WHEEL DURING PARKING LOT TEST DRIVE, INSPECT FRONT SUSPENSION CRADDLE , OLD STYLE WELDS, ORDERED FRONT CRADDLE, ORDERED GREASE KIT, WAITING FOR INFORMATION REGARDING CRADLE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003824February 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN APPLYING BRAKES, VEHICLE WILL START TO SHAKE AND THERE WILL BE AN EXTENDED STOPPING DISTANCE. THIS PROBLEM WILL HAPPEN AT ANY SPEED. TOOK VEHICLE INTO DEALER, AND IT TOOK DEALER THREE TIMES BEFORE THEY WERE ABLE TO FIX THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003825February 11, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VEHICLE SPEED CONTROL
THERE IS A CLICKING SOUND COMING FROM STEERING WHEEL WHEN CONSUMER IS TURNING LEFT OR RIGHT. CONTACTED DEALER, AND AFTER THREE TRIES DEALER COULD NOT FIND THE CAUSE. *AK DEALER HAS REPLACED THE STEERING SHAFT ASSEMBLY AND THE STEERING GEAR. STEERING WHEEL SHAKES WHEN BRAKES ARE APPLIED. CRUISE CONTROL WAS INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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