Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10138629October 5, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
ON 9-14-04 AND 9-21-05 WE HAD TO HAVE OUR HAZARD FLASHER REPLACED TWICE AS IT NO LONGER PERFORMED INTENDED FUNCTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138631October 5, 2005
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 2003 IMPALA I WAS VERY PLEASED WITH MY VEHICLE,EVEN THOUGH I HAVE HAD TO HAVE MY ROTORS AND BRAKES FIXED TWICE STILL PLEASED OVERALL. HOWEVER, ABOUT A MONTH AGO I TOOK MY CAR IN FOR A NORMAL OIL CHANGE AFTER RETURNING HOME, I NOTICED I DIDN'T HAVE ANY ANTI-FREEZE IN MY CAR. I CALLED A SPOKE TO A SERVICE TECH HE INFORMED ME THAT I PROBABLY HAD A LEAK SOMEWHERE. I BROUGHT IT IN HE INFORMED ME THERE WAS A HAIR LINE CRACK IN MY GASKET AND I NEEDED A NEW WATER PUMP. THE COST TO REPAIR IT WOULD BE OVER ONE THOUSAND DOLLARS. WHAT I CANNOT UNDERSTAND WHY DID MY LOW COOLANT INDICATOR LIGHT COME ON. WHY DID I HAVE TO DISCOVER THIS PROBLEM ON MY OWN? AFTER REVIEWING OTHER COMPLAINTS I FIND I AM NOT ALONE WITH HAVING A COOLANT CONCERN. I FEEL THAT THIS SHOULD BE LOOKED INTO MORE CAREFULLY. IT IS CERTAINLY A PROBLEM WITH THE COOLANT SYSTEM IN THE 2003 IMPALA AND THIS FAILURE SHOULD NOT BE AT THE EXPENSE OF THE CONSUMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138603October 4, 2005
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNALS FAIL TO OPERATE AT RANDOM TIMES. COULD LEAD TO REAR END COLLISION. HAVE NOT REPAIRED YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138291October 1, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
FAILURE OF THE CATALYTIC CONVERTER ON A 2003 CHEVY IMPALA 3.4.L. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138242September 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT: CONTACT OWNS A 2000 CHEVROLET IMPALA; CONTACT COMPLAINT THAT BRAKE LININGS CORRODED. WHILE DRIVING ON HIGHWAY, IN COURSE OF HITTING BRAKES AND ALL OF A SUDDEN, THERE WAS NO BRAKES. CAR WAS TOWED TO LOCAL DEALER. MECHANIC COULD NOT FIX BRAKE LINES. CONSUMER HAD TO PAY FOR BRAKES TO BE FIXED AT ANOTHER DEALER . . NO INJURIES. NO POLICE REPORTS. NO CRASHES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138001September 28, 2005
VEHICLE SPEED CONTROL
ON SEPTEMBER 27, 2005 I RENTED A CHEVROLET IMPALA FROM AVIS ON W 76TH ST IN NEW YORK CITY. WHILE SITTING STOPPED AT A STOP LIGHT LATER THAT DAY IN HARTFORD, CT, THE CAR SUDDENLY ACCELERATED FOR ABOUT 2 SECONDS WITH WHAT APPEARED TO BE FULL THROTTLE INTO THE CAR DIRECTLY IN FRONT OF IT WHILE FULL BRAKE PRESSURE WAS BEING APPLIED. ABOUT ONE SECOND WENT BY AND IT HAPPENED ONCE MORE, STRIKING THE CAR IN FRONT OF US. SINCE THERE WAS SUCH A SMALL DISTANCE BETWEEN THE CARS THE CAR WAS NOT ABLE TO REACH A HIGH SPEED, BUT THERE WAS A STRONG JOLT WHEN STRIKING THE OTHER CAR. AFTER TURNING THE CAR OFF AND INSPECTING FOR DAMAGE NONE WAS FOUND TO EITHER VEHICLE BUT IN OTHER CIRCUMSTANCES THIS COULD HAVE BEEN MUCH MORE DANGEROUS. I CALLED AVIS ROADSIDE ASSISTANCE AND REQUESTED THAT A CAR BE BROUGHT TO ME BECAUSE I WAS AFRAID TO DRIVE THE CAR ANY MORE. I WAS TOLD THAT IF THE CAR WAS DRIVABLE I HAD TO BRING IT TO AN AVIS LOCATION MYSELF. LATER THAT NIGHT, I DROVE THE VEHICLE TO THE AVIS LOCATION AT THE BRADLEY AIRPORT IN HARTFORD AND THE CAR ACCELERATED SUDDENLY AGAIN. THANKFULLY THERE WAS NO CAR IN FRONT OF ME. I RETURNED THE CAR AND WAS GIVEN AN EXCHANGE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137892September 27, 2005
SUSPENSION:FRONT
DT: A SEVER POPPING NOISE IS COMING FROM THE FRONT END. THERE IS A LACK OF CONTROL IN THE STEERING. THE PROBLEM HAS BEEN ONGOING SINCE THE CONSUMER PURCHASED THE VEHICLE ON APRIL 21, 2005. THE CONSUMER FOUND THAT THERE IS A SIMILAR PROBLEM WITH OTHER VEHICLES . THE CONSUMER HAS NOT TAKEN THE VEHICLE TO THE DEALER TO BE REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137883September 27, 2005
STEERING:COLUMN
I OWN A 2001 IMPALA AND IT HAS A CLUNKING NOISE IN THE STEERING COLUMN, I HAD THIS FIXED LESS THAN A YEAR AGO AND THE MECHANIC TOLD ME NOT TO DRIVE IT THAT WAY BECAUSE IT WAS DANGEROUS. NOW IT IS BACK AND I CAN'T AFFORD TO KEEP HAVING THIS FIXED. I WOULD REALLY LIKE TO KNOW HOW DANGEROUS IS THIS?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137599September 26, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
REPEATED INTERMITTENT FAILURE OF TURN SIGNALS. THIS COULD POTENTIALLY CAUSE A CRASH DUE TO THE FAILURE TO SIGNAL INTENT OF TURN OR LANE CHANGE. THE FAILURE CAN SOMETIMES BE OVER COME BY BRIEFLY ACTIVATING THE HAZARD LIGHT SWITCH. MY RESEARCH HAS SHOWN THAT THIS FAILURE IS VERY SIMILAR TO THE 03V327000 RECALL CAMPAIGN FOR THE 2001 MALIBU. WHICH MAKES ME WONDER IF IT IS THE SAME PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137503September 24, 2005
UNKNOWN OR OTHER
TURNING INTO MY MOTHER'S DRIVEWAY, I APPLIED THE FOOT BRAKE. THE TOE OF MY SHOE HIT THE PANEL ON THE UNDERSIDE OF THE DASH. AS I TOOK MY FOOT OFF THE BRAKE TO RELEASE THE PEDAL, THE PANEL FELL ONTO AND BLOCKED THE PEDALS. THE PANEL WAS TETHERED BY A BULB, SOCKET AND CABLE. I COULD NO LONGER REACH OR OPERATE THE BRAKE PEDAL AGAIN. I STOPPED THE VEHICLE BY SHIFTING INTO NEUTRAL AND APPLYING THE EMERGENCY BRAKE. ALTHOUGH GOING VERY SLOWLY, BY THE TIME I WAS ABLE TO STOP I HAD CRASHED INTO MY MOTHER'S GARAGE DOOR. ONE OF 2 PLASTIC CLIPS BROKE WHEN THE TOE OF MY SHOE STRUCK IT CAUSING IT TO FALL AND BLOCKING THE USE OF THE PEDALS. IF THIS HAD OCCURRED AT 60 MPH, I WOULD HAVE LOST CONTROL AND CRASHED. MY ASSESSMENT IS "FAULTY DESIGN" OF THE PANEL AND CLIPS. STRIKING THE PANEL WITH THE TOE OF THE SHOE SHOULD NOT BREAK THE FASTENERS SUCH THAT THE PANEL FALLS AND MAKES THE PEDALS UNREACHABLE AND UNUSABLE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10137361September 22, 2005
EXTERIOR LIGHTING:HEADLIGHTS
WHEN THE VEHICLE IS UNDER STRESS (I.E. ON STEEP INCLINES), THE LIGHTS INTERMITTENTLY SHUT OFF. IT OCCURS MORE FREQUENTLY WHEN THE DRIVER SWITCHES BETWEEN DIM AND BRIGHT. ON ONCE OCCASION, WHEN TRAVELING AT NIGHT UP A CURVY MOUNTAIN ROAD WITH A CARLOAD OF TEENAGERS, THE LIGHTS WENT OFF FOR AT LEAST AN ENTIRE MINUTE IN AN AREA WITHOUT AN EMERGENCY LANE. THE VEHICLE HAS BEEN ATTEMPTED TO BE REPAIRED FOUR TIMES AT WRIKER IN WINCHESTER, TN WITHOUT SUCCESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137762September 22, 2005
TIRES:TREAD/BELT
2001 CHEVROLET IMPALA TIRE BLEW OUT WHILE DRIVING AT 68 MPH.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137170September 21, 2005
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, UNKNOWN OR OTHER
2002 CHEVY IMPALA LS CAR STALLS AT HIGHWAY SPEEDS, OFTEN AFTER HITTING LARGE BUMP, RESULTING LOSS OF POWER BRAKES AND POWER STEERING IS DANGEROUS. FULL TEXT OF CORRESPONDENCE WITH GM, POSTINGS ON LINE AND SEARCH OF TSB IS AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136826September 17, 2005
SUSPENSION, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
1. UNDER CHASSIS CORROSION PROTECTION FAILURE- KEY SUSPENSION AND POWER TRAIN COMPONENTS AFFECTING SAFE OPERATION. 2. FACTORY DID NOT APPLY STANDARD AUTOMOTIVE INDUSTRY ANTI CORROSION COATINGS PRIOR TO SHIPMENT. DAMAGE OCCURRED PRIOR TO DEALER RECEIPT. #. FACTORY REP HAS NOT PROVIDED OR APPROVED ANY POSSIBLE REMEDY AT THIS TIME. PROBLEM WAS OBSERVED AT FIRST OIL CHANGE-25 JULY 05 -FIRST TIME THE VEHICLE WAS ON LIFT AFTER DELIVERY TO CUSTOMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136589September 15, 2005
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
DT: THE CONSUMER STATES THAT THE 2002 CHEVROLET IMPALA IS HAVING A PROBLEM ON THE SECURITY FEATURE ON THE BCM. THE INSTRUMENT PANEL LIGHTS UP AND THE CAR WILL START, AND SOMETIMES IT WILL NOT. THE CAR HAS BEEN TAKEN TO THE DEALERSHIP FOR DIAGNOSTIC TESTING. THE DEALER FOUND THAT THE BODY CONTROL MODULE WAS FAULTY. THE CONSUMER DID NOT HAVE THE CAR REPAIRED BECAUSE SHE DID NOT HAVE THE MONEY TO PAY FOR IT. THE CAR IS STILL STARTING INTERMITTENTLY. THE CONSUMER CALLED GM, AND THEY REFERRED HER TO NHTSA. GM MADE A FILE OF HER COMPLAINT. THE CONSUMER STATED SPECIFICALLY THAT SHE HAD BEEN STRANDED SEVERAL TIMES BECAUSE OF THIS AND SHE CONSIDERED THAT A SAFETY ISSUE BECAUSE SHE HAS FIVE KIDS. THE CONSUMER SAID THAT SHE HAD A PROBLEM WITH THE SECURITY FEATURE FOR THE PAST YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136430September 14, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- I HAVE A 2001 IMPALA LS 3.8L WITH TRACTION CONTROL - SERVICE TRACTION CONTROL LIGHT CAME ON. ABS BRAKES WOULD ENGAGE WHEN MAKING A RIGHT HAND TURN (LOOSE OR TIGHT TURN) AND WHEN ACCELERATION FROM A STOP. THERE WAS NO REASON FOR THE ABS TO ENGAGE WHEN MAKING THESE TURNS, ROAD CONDITIONS WERE PERFECT. - I TOOK THE CAR TO THE SHOP AND THEY SAID THE SPEED SENSOR HAS FAILED DUE TO ENVIRONMENTAL CONDITIONS (PLEASE REFERENCE NHTSA CAMPAIGN ID NUMBER 05V379000 FOR A RECALL ON GM PICKUP TRUCKS AND SUV'S). MY CAR IS NOT COVERED UNDER THIS CAMPAIGN BUT THE PROBLEM DESCRIBE IN THE CAMPAIGN IS EXACTLY WHAT HAS FAILED IN MY SITUATION. - THE SHOP REPLACED THE RIGHT FRONT HUB BEARING AND WIRING HARNESS USING HUB KIT 6.307 AND SENSOR KIT 4.720 -PROBLEM WAS FIXED - I WOULD LIKE TO KNOW WHY CARS ARE NOT COVERED UNDER THE CAPAIGN LIKE TRUCKS AND SUV'S THAT HAVE THE SAME SPEED SENSOR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136385September 13, 2005
FUEL SYSTEM, GASOLINE
2001 IMPALA - FUEL PRESSURE REGULATOR FAILURE; CONTINUED INTERMITTENT GASOLINE ODORS: INCREASINGLY STRONG GASOLINE ODORS OVER SEVERAL WEEKS SENT ME TO DEALER 7/6/05 WHERE IT WAS DETERMINED THAT FUEL PRESSURE REGULATOR DIAPHRAM HAD FAILED - REPLACED; RETURNED TO DEALER 7/22 BECAUSE OF CONTINUED GASOLINE ODORS - A TEST PORT CAP HAD NOT BEEN REPLACED ON 7/6; 7/23-26 - CAR NOT DRIVEN (OUT OF TOWN); 7/29 - SLIGHT ODOR 3 TIMES; 7/30 - STRONG ODOR; 8/1 - DEALER FOUND NO LEAKS OR ODOR; 8/1 - FIVE MINUTES AFTER LEAVING DEALER, SLIGHT ODOR; 8/2-5 - CAR AT DEALER BEING CHECKED AND DOUBLE CHECKED; FUEL PRESSURE REGULATOR POSSIBLY REPLACED AGAIN; 8/10-11 - ODOR CHECKED AGAIN; DRIVEN 104 MILES BY 'SENSITIVE NOSE' TECHNICIAN; NO ODOR DETECTED OR LEAKS FOUND; 8/18-21 - CAR NOT DRIVEN (OUT OF TOWN); 8/23 - STRONG ODOR; 8/25 - SLIGHT ODOR; 8/27 - SLIGHT ODOR TWICE; 8/30 - STRONG ODOR; 9/1 - SLIGHT ODOR; 9/4 - SLIGHT ODOR; 9/7 - ?SLIGHT ODOR?; 9/9 - STRONG ODOR THAT LASTED 2-3 MINUTES; 9/9 - CAR BACK AT DEALER FOR WORK ON 9/12-?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136092September 10, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, TIRES:TREAD/BELT
MY BATTERY HAS FAILED THREE TIMES IN LESS THAN THREE YEARS AND HAS HAD TO BE REPLACED. I HAVE BEEN STRANDED TWICE HAVING TO WAIT OVER AN HOUR TO GET ASSISTANCE. EACH TIME I TAKE THE CAR INTO THE DEALER THEY SAY THEY CAN'T UNDERSTAND WHY THE BATTERY WOULD FAIL SO SOON AND THEN THEY PUT IN A NEW ONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136107September 10, 2005
ENGINE AND ENGINE COOLING
MY 2000 CHEVY IMPALA HESITATES WHEN IT STARTS, IT SEEMS TO GET WORST WHEN IT IS ABOUT 90 DEGREES OUTSIDE. DEALER REPLACED A COUPLE OF PARTS, BUT NOW THE SAID THEY CAN'T DO ANYTHING ELSE ABOUT IT. I SAID THAT THE SHOULD REPLACE THE ENGINE FOR A NEW ONE. I AM JUST A CONSUMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135943September 9, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT: WITHIN 6 MONTHS AFTER PURCHASE THE NEW VEHICLE STALLED WITH NO NOTICE AT STOP LIGHT. AFTER LETTING IT SIT FOR SEVERAL HOURS IT WILL THEN START. SOMETIMES IT WILL NOT START EVEN AFTER SITTING OVERNIGHT. THE DEALER REPLACED THE MASS AIR FLOW PRESSURE SENSOR SEVERAL TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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