Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10163412July 25, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
2001 CHEVROLET IMPALA. POWER STEERING HARD LINES ON PASSENGER SIDE NEAR RADIATOR HAVE BEEN PARTIALLY SEVERED BY THE ATTACHING FENDER WELL COVER PLATE. CAR HAS 89K MILES. BOTH HARD LINES WILL HAVE TO BE REPLACED. IT APPEARS THAT OVER TIME, THE COVER PLATE RUBBED INTO THE HARDLINES AND PUNCTURED THE LINE RESULTING IN COMPLETE RESERVOIR DRAINAGE. CAR VERY DIFFICULT TO STEER FOR MY WIFE WHO WAS ABLE TO GET HOME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164745July 25, 2006
TIRES
2006 CHEVROLET IMPALA REAR TIRES HAD A SLOW LEAK CAUSING TIRES TO GO FLAT. *KB THE VEHICLE WAS A RENTAL. THE DAY THE VEHICLE WAS RENTED THE CONSUMER NOTICED INSTABILITY IN THE REAR END BUT ASSUMED IT WAS THE WAY THE VEHICLE WAS DESIGNED. EACH TIME THE VEHICLE WAS DRIVEN THE INSTABILITY WAS NOTICED. A FEW DAYS LATER THE CONSUMER NOTICED THAT THE RIGHT REAR TIRE WAS FLAT. UPON FURTHER INVESTIGATION IT WAS DETERMINED THAT NAILS IN THE TIRE CAUSED THE SLOW LEAK. THE RENTAL AGENCY LODGED A CLAIM AGAINST THE CONSUMER FOR THE DAMAGED TIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163269July 24, 2006
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TURN SIGNALS WORK SOMETIMES...SOMETIMES NOT. YOU NEVER KNOW WHEN THEY WILL OR WILL NOT WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163045July 21, 2006
ELECTRICAL SYSTEM
FOR THE LAST YEAR MY SECURITY LIGHT WILL RANDOMLY COME ON. SOON AFTER..SOMETIMES HOURS, SOMETIMES DAYS...THE CAR WILL NOT START. I CONTACTED MY DEALER AND THEY SAID IT IS A PASSLOCK SECURITY CODE PROBLEM. THE CAR THINKS IT IS GETTING STOLEN AND YOU HAVE TO WAIT 15-20 MINUTES AND TRY AGAIN. THE CODE IS EASY TO FIX BUT IT IS ALSO $395. THE ONLY PLACE THAT CAN FIX IT IS THE DEALERSHIP. I HAVE DONE SOME INVESTIGATING AND MANY IMPALAS HAVE THIS PROBLEM. MY DEALER SUGGESTED I WRITE A COMPLAINT BECAUSE THEY SEE IT A LOT AND HOPEFULLY A RECALL COULD OCCUR. I DON'T KNOW WHEN IT IS GOING TO HAPPEN AGAIN AND BEING A YOUNG FEMALE IT IS SCARY WHEN I WALK OUT TO MY CAR LATE AT NIGHT OR ALONE. I HAVE FOUND CAR WEBSITE FORUMS AND MANY HAVE LISTED THIS SAME PROBLEM. I APPRECIATE YOUR TIME AND HOPE THAT SOMETHING CAN BE DONE. THIS CAN BE A SAFETY ISSUE FOR MANY PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163071July 21, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED THAT THE TWO REAR BRAKE SYSTEM ROTORS FRACTURED PREMATURELY WHEN THE VEHICLE REACHED 26000 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163100July 21, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED AFTER STARTING THE VEHICLE AND SHIFTING INTO REVERSE, THE ENGINE REVVED WITHOUT WARNING AND ACCELERATED OUT OF CONTROL HITTING SEVERAL OBSTACLES. THE VEHICLE WAS TOTALED. THE DEALER HAS BEEN ALERTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10162925July 20, 2006
ELECTRICAL SYSTEM:IGNITION
REAR WINDOW MOLDING LOOSE WILL NOT STAY IN TACT AFTER REPAIR, DELAYED CRANK-HOLD KEY IN IGNITION FOR A FEW SECONDS BEFORE STARTING THEN AT TIMES IT WOBBLES THEN CUTS OFF,ELECTRICAL SHOCKING, GOING OVER HUMPS OR TURNING THERE IS CLUNNKING NOISE, PASSENGER SIDE FEELS A LIGHTER WEIGHT WHEN OPERATING,INTERMITTENT CHUGGLE OR HESISTANT WHEN IN LIGHT ACCELERATION,ON STAR SYSTEM COMES ON AUTOMATICALLY WHEN KEY IN IGNITION AND THE PUSH IS NOT PUSHED TO ACTIVATE,CAR ONLY HAD 5600 MILES AT TIME OF PURCHASE AND NOW HAS 11300 ONLY HAD THE FOR 5 1/2 MONTHS,ENGINE MAKE A WHIRLING NOISE WHEN ACCELERATING FROM LIGHT START, TRANSMISSIONS IS NOW STARTING TO HESITATE AS IF IT SHIFTING, WHEN A/C IS ON AND SITTING IN VEHICLE THE CAR MUMBLES AND STOPS WHEN A/C IS TURNED OFF. I'VE SAVED ALLM PAPER WORK FROM SERVICES PERFORMED WHEN PROBLEMS OCCURED AND WILL BE TAKING THE CAR BACK IN AGAIN MON 7-24-06.ALSO HAVE A REFERENCE NUMBER ON FILE WITH GMC CONCERNING THESE DEFECTS.ON STAR MAILED ME A NOTICE CONCERNING SYSTEM ALERT THIS WEEK. I HAVE A 2005 CHEVY IMPALA BASE MODEL. HAD ABOUT 15 OR MORE FAILURES ON THE ASPECT OF DELAYED CRANKING.DEALER STILL CANT SOLVE THE ISSUE TO KEEP ME FROM HAVING TO REPEATEDLY TAKING THE CAR IN FOR INSPECTION AND SERVICE AS WELL AS RESOLUTION. I PURCHASED THE CAR DEC. 15, 2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162886July 19, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE ENGINE AND ALL THE ELECTRICAL SYSTEM TURNED OFF WHILE DRIVING 40 MPH. THE IGNITION WAS TURNED ON RIGHT AFTER, HOWEVER THE VEHICLE STALLED AFTER FIVE MINUTES WHILE DRIVING 10 MPH. AN INDEPENDENT MECHANIC DETERMINED THAT THE TOGGLE SWITCH OF THE PASSLOCK SECURITY SYSTEM HAD BECOME DEFECTIVE. UPDATED 8/1/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162914July 19, 2006
STEERING
WHEN TURNING THE STEERING WHEEL THERE IS A CLUCKING SOUND COMING FROM THE FRONT END> IT SOUNDS LIKE SOMETHING IS LOOSE. TOOK IT TO THE CHEVY DEL. AND WAS TOLD THAT THEY KNOW ABOUT THE PROBLEM THAT ALL IMPALAS MAKE THIS NOISE AFTER SO MANY MILES. THEY SAID THEY WOULD HAVE TO REPLACE THE STEERING SHAFT. THIS CAR HAS 50,000 MILES AND THEY TELL ME THEY STEERING SHAFT NEED TO BE REPLACED. THIS TELLS ME THEY HAVE A PROBLEM WITH THEIR PARTS AND THEY KNOW THERE IS A PROBLEM AND THEY DO NOT WANT TO FIX IT. NOW STEERING SHAFTS SEEM TO ME TO BE A VERY IMPORTANT PART OF THE CAR AND THAT IF IT FAILS SOMEONE IS GOING TO GE HURT. SO DOES THIS MAKE IT A SAFETY PROBLEM? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162504July 16, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION - KEY WOULD NOT TURN. UNABLE TO MOVE CAR. WARM, SUNNY DAY AT A LOCAL STORE PARKING LOT. CAR HAD TO BE TOWED TO DEALERSHIP. CAUSE: FROZEN LOCK CYLINDER. DEALERSHIP HAD CAR FOR TWO (2) DAYS TO ORDER PART, REPROGRAM AND REPLACED. SAFETY WAS A ISSUE. COST TO REPLACE WAS $600. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162484July 15, 2006
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS DRIVING AT ABOUT 45 MILES AN HOUR. FORD RANGER IN FRONT OF ME SLAMMED ON BRAKES TO AVOID HEAD ON COLLISION. I HAD PLENTY OF TIME FOR CAR TO STOP BUT ABS BRAKES LOCKED UP AND I REAR ENDED THE TRUCK. THEN AFTER HITTING THE TRUCK HARD ENOUGH TO HAVE CAR TOWED THE BATTERY BURST AND THE AIR BAGS NEVER DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10162430July 14, 2006
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM:IGNITION
WHEN GETTING INTO MY CAR I GO TO START MY CAR AND NOTHING HAPPENS. I HAVE TO WAIT FOR 10 MINUTES BEFORE IT WILL START. THE SECURITY LIGHTS COMES ON WHEN DRIVING DOWN THE ROAD. IT COULD CAUSE A SERIOUS ACCIDENT IF SOMEONE DID NOT KNOW WHAT TO DO. NO ONE CAN FIGURE OUT WHAT THE PROBLEM IS WHEN THE CAR WILL NOT START AND THE SECURITY LIGHT IS ON. IT IS A MANUFACTURING DEFECT IN THE SECURITY SYSTEM. THERE ARE SEVERAL PEOPLE THAT HAVE THE SAME ISSUES WITH THIS. SOME PEOPLE HAVE TO WAIT 30 MINUTES BEFORE THEIR CAR WILL START. THIS COULD PUT A WOMAN IN A SERIOUS SITUATION. WE NEED TO FIND OUT WHAT IS THE PROBLEM AND I HOPE SOMEONE CAN HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162187July 12, 2006
ELECTRICAL SYSTEM
DT: THE CONTACT STATED, WHILE DRIVING IN CLEAR, DRY WEATHER, THE VEHICLE LUNGED FORWARD AND ALL POWER IN THE VEHICLE FAILED ON FOUR SEPARATE OCCASSIONS. ONCE STOPPED, THE VEHICLE RESTARTED. THE SERVICE DEALER INSPECTED THE VEHICLE BY COMPUTER DIANOSTIC, ON TWO SEPARATE OCCASSIONS, WHICH DID NOT REVEAL THE PROBLEM. THE VEHICLE''S ELECTRICAL POWER FAILED FOR THE FOURTH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162234July 12, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
COMPLAINANT WAS TRAVELING ON INTERSTATE HIGHWAY WHEN DRIVER'S LEATHER SEAT SUDDENLY BECAME EXTREMELY HOT, CAUSING BURNS TO LOWER BACK AND BUTTOCKS. SEAT BECAME HOT DESPITE FACT THAT SWITCH CONTROLLING HEATED SEAT HAD BEEN, AND WAS STILL IN THE "OFF" POSITION. SEAT CONTINUED TO BURN REGARDLESS OF SETTING OF 3-POSITION CONTROL SWITCH. SEAT CONTINUED TO BURN DESPITE VEHICLE BEING TURNED OFF. SEAT CONTINUED TO BURN UNTIL COMPLAINANT LOCATED DRIVER'S SIDE FUSE BOX AND REMOVED FUSE MARKED FOR DRIVER'S HEATED SEAT/BCM. VEHICLE MUST CONTINUE TO BE OPERATED WITH FUSE REMOVED AS RE-INSERTION CAUSES SEAT TO AGAIN BURN REGARDLESS OF SWITCH POSITION OR VEHICLE ON/OFF. PASSENGER HEATED SEAT WAS/IS UNAFFECTED BY THE DEFECT OR REMOVAL OF FUSE. INCIDENT DATE IS APPROXIMATE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10162011July 10, 2006
FUEL SYSTEM, GASOLINE
SINCE JUNE 2006, I HAVE NOTICED THAT THE FUEL GAUGE OF MY CHEVROLET IMPALA, 2003 (3.4L; 72,000 MILES) HAVE BEEN DISPLAYING INCORRECTLY THE AMOUNT OF FUEL IN THE GAS TANK. THE FUEL GAUGE HAS BEEN SHOWING FULL DESPITE THE FACT THAT I HAVE LESS THAN HALF TANK OF GAS. I HAVE BEEN USING THE TRIP ODOMETER TO GUIDE ME IN MY FUEL CONSUMPTION ESPECIALLY DURING THE FIRST WEEK OF JULY WHEN I MADE LONG TRIP. ARE THERE OTHER REPORTS REGARDING THE ERRATIC FUEL GAUGE OPERATION IN THIS YEAR MODEL OF CHEVROLET IMPALA 2003? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162019July 10, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
A WEEK AFTER PICKING UP THE VEHICLE, THE DRIVER'S WINDOW WAS MAKING SCREECHING SOUND WHEN LOWERED. I TOOK IT BACK ON JULY 3, 2006. THE INSIDE DOOR PANEL WAS REMOVED AND THE ACTUATOR WAS LUBRICATED. LESS THAN A WEEK LATER THE SCREECHING NOISE CAME BACK. I THEN TOOK IT BACK TO THE DEALER AND WAS TOLD THAT CHEVROLET WAS IN THE PROCESS OF MAKING NEW WINDOW SEALS BUT THEY WERE NOT YET AVAILABLE. I WAS TOLD TO WAIT UNTIL MY FIRST OIL CHANGE AND BY THAT TIME THE NEW GASKETS SHOULD BE AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161630July 6, 2006
ENGINE AND ENGINE COOLING
THIS VEHICLE HAD A HEAD GASKET REPAIRED UNDER STANDARD 3 YEAR/36,000 MILE WARRANTY. WE ARE NOW TOLD WE HAVE ANOTHER HEAD GASKET OR HEAD PROBLEM AT 49,000 MILES. THIS APPEARS TO BE AN ENGINE MANUFACTURER PROBLEM OR I GOT A LEMON ENGINE FROM CHEVROLET? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161661July 6, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS AT THE SERVICE DEALER FOR AN OIL CHANGE, THE SERVICE TECHNICIAN DETERMINED THAT THE BREAK ROTORS WERE CRACKED. THE BREAK ROTORS AND BREAK PADS WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161485July 5, 2006
STEERING:RACK AND PINION:RACK
DT*: THE CONTACT STATED THAT THE VEHICLE VEERED EXTREMELY TO THE RIGHT DURING RIGHT LANE CHANGE. WHEN VEHICLE WAS IMMEDIATELY PULLED OVER, THE FRONT DRIVER'S SIDE TIRE WAS OBSERVED TO BE LOOSE AND WOBBLY. THE VEHICLE WAS INSPECTED BY A CERTIFIED INDEPENDENT MECHANIC WHO DETERMINED THAT THE POWERSTEERING RACK WELD BROKE FROM THE FRAME AND NEEDED TO BE REPLACED. THE DEALER WAS ALERTED BUT REFUSED TO REPAIR THE DEFECT UNDER WARRENTY. THE INCIDENT OCCURRED AT 50 MPH ON THE HIGHWAY DURING DRY ROAD CONDITIONS.*AK 08/02/06 UPDATED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161523July 5, 2006
ENGINE AND ENGINE COOLING
THE VEHICLE RAN HOT, WHEN I WENT TO CHECK ON IT, I SUFFERED SEVERE BURNS ON THE UPPER PORTION OF MY BODY SENDING ME TO THE HOSPITAL. A WEEK LATER THE VEHICLE DID IT AGAIN AFTER THE DEALERSHIP CLAIMED NOTHING WAS WRONG WITH IT. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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