Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10165568August 15, 2006
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TURN SIGNALS ONLY WORKING INTERMITTENTLY - MECHANIC UNABLE TO DUPLICATE PROBLEM ON TEST DRIVES. THIS IS DEFINITELY AN UNSAFE CONDITION ON THRUWAY AND EXPRESSWAY DRIVING WHERE LANE CHANGING AND USE OF SIGNALS ARE NEEDED TO USE OFF AND ON RAMPS. I HAVE DONE ENOUGH RESEARCH AND SEEN ENOUGH REPORTS OF THIS SAME ISSUE WITH BOTH THE IMPALA AND THE MALIBU TO BE QUITE SURE THERE IS A DEFECT IN THE MANNER IN WHICH THIS EQUIPMENT WAS MANUFACTURED OR ASSEMBLED. I AM REQUESTING A RECALL BE ISSUED TO CORRECT WHAT APPEARS TO BE A GREAT NUMBER OF VEHICLES ON THE ROAD WITH THIS SAME UNSAFE CONDITION BEFORE IT RESULTS IN A FATALITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165393August 14, 2006
ELECTRICAL SYSTEM
I PURCHASED A 2006 IMPALA GT IN JANUARY. AROUND AUGUST 3, 2006, MY FOB KEY STOPPED WORKING. I CALLED THE DEALER AND SET AN APPOINTMENT FOR SAT. AUG 5. THEY FIXED MY KEY AND AS I WAS LEAVING AN EMPLOYEE INFORMED ME THAT SHE HAD TO GET HER KEY FIXED APPROX. 6 TIMES. MONDAY, AUGUST 7, 2006 AS I WAS WALKING TO MY CAR I TRIED TO UNLOCK MY DOORS AND I COULDN'T; MY KEYS FAILED ONLY 2 DAYS AFTER HAVING IT FIXED. I CALLED THE DEALER TO SEE IF I COULD BRING IT IN. I WAS INFORMED I HAD TO MAKE AN APPT. I MADE ONE FOR SATURDAY BECAUSE THEY REFUSED TO LET ME BRING MY CAR IN AFTER I CAME HOME FROM WORK EVEN THOUGH THEY CLOSED AT 7:00 PM. I TOOK MY CAR IN SATURDAY AND A CUSTOMER SERVICE REP TRIED TO FIX IT HIMSELF. HE COULDN'T, SO THEY TOOK IT TO THE BACK. AS I AM WAITING FOR MY CAR, A MAN BOUGHT IN HIS CHEVY COBALT FOR THE SAME REASON, HIS KEYS WOULD NOT WORK. ONCE MY CAR WAS READY THE REP GAVE ME A RECEIPT AND TOLD ME THAT THEY USUALLY DIDN'T FIX KEYS ON THE WEEKENDS...I HAD THEM FIXED THE WEEK BEFORE AND NO ONE SAID ANYTHING, PLUS I HAD AN APPOINTMENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165352August 13, 2006
SERVICE BRAKES, HYDRAULIC
I HAVE 34000 MILES ON MY VEHICLE AND HAVE TO TAKE IT IN SOON AS THE BRAKES ARE AGAIN PULSATING. THIS WILL BE THE 6TH TIME I HAVE HAD TO HAVE THE BRAKES REPLACED. THERE IS A CONSTANT RUBBING SOUND WHICH I HAVE BEEN TOLD BY THE DEALER IS A "NORMAL" SOUND IN AN IMPALA. THERE IS NOTHING "NORMAL" ABOUT THIS SOUND. 12/11/03 IS THE FIRST TIME I REPORTED A BRAKE PROBLEM AND HAVE CONTINUED TO DO SO UNTIL THE PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164717August 7, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THERE WAS A POPPING NOISE AT ANY SPEED. THERE WAS AN NHTSA RECALL, # 04V287000, REGARDING THE SERVICE BRAKES, HYDRAULIC. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164582August 5, 2006
EXTERIOR LIGHTING:TURN SIGNAL, ENGINE AND ENGINE COOLING:COOLING SYSTEM
PURCHASED A 2002 CHEVROLET IMPALA USED AT A LOCAL CHEVY DEALER, IN LESS THAN 8 MONTHS I HAVE COME ACROSS TWO PROBLEMS. ONE, THE TURN SIGNAL STARTS ACTING UP AND AFFECTS THE SYSTEM AND THEY TELL ME IT IS THE MULTIFUNCTION SWITCH ($400.00) AND THE SECOND, I NOTICED I HAD TO CONSTANTLY ADD COOLANT/WATER TO THE RADIATOR BUT COULD NOT FIND ANY LEAKS, THE DEALER TELLS ME IT IS THE LOWER INTAKE GASKET AND THE COST IS ($1000). AS I AM DOING MY RESEARCH TO FIND A MORE REASONABLE COST TO WHICH I CAN ACCOMMODATE, I FIND THAT THESE PROBLEMS ARE TOO COMMON IN THE VERSION OF THE MOTORS/STYLE OF VEHICLES. SO FAR, THAT EVEN TWO OF THE SHOPS I HAVE TAKEN THE VEHICLE FOR AN ESTIMATE HAVE SAID THEY ARE SURPRISED THAT THERE HAS NOT BEEN A RECALL, ESPECIALLY IN THE LOWER INTAKE PROBLEM. WHERE CAN I TURN TO, TO TRY TO GET HELP AND MAKE SURE THESE MANUFACTURERS TAKE CARE OF THESE ISSUES THAT ARE VERY COSTLY AND AS YOU CAN SEE, IN LESS THAN 3 TO 4 YEARS, THE CONSUMER HAS TO PAY FOR THEM. THANK YOU!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164540August 4, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CHIPPING AND CRACKING ON REAR ROTORS ON 2005 CHEVY IMPALA AFFECTING THE QUALITY OF ABS SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164310August 3, 2006
STEERING
DT*: THE CONTACT STATED WHILE TURNING AT VARIOUS SPEEDS, THE STEERING COLUMN MADE A GRINDING NOISE AND THE STEERING WHEEL SHOOK. THE DEALERSHIP DETERMINED THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONSUMER DECLINED TO HAVE THE STEERING SHAFT REPLACED. UPDATED 08/25/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164315August 3, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG LIGHT KEEPS COMING ON. SENSOR IS BEING REPLACED, BUT NOW DEALERSHIP SAYS IT'S THE WIRING UNDER THE SEAT. THE COST TO REPAIR IS $550! THIS IS A GM CERTIFIED VEHICLE WARRANTY WITH 39,000 MILES...CAR HAS 40,200 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164393August 3, 2006
FUEL SYSTEM, GASOLINE
DT*: THE CONTACT STATED AN OBJECT WAS DRAGGING UNDER THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THREE OF THE FOUR PLASTIC CLIPS THAT HELD ON THE HEAT SHIELD WERE MISSING. THE REPAIR SHOP MADE A TEMPORARY FIX WITH PLASTIC TIES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO REPLACED THE HEAT SHIELD AND FUEL TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164255August 2, 2006
EXTERIOR LIGHTING:BACK UP LIGHTS
WATER IN BACKUP LIGHTS GM REPAIRED 2 TIMES BUT REFUSES TO REPAIR AGAIN SAYS IT IS A CHARACTERISTIC OF THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164095August 1, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING WHILE WAS PARKED IN THE DRIVEWAY OVERNIGHT. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT AND BATTERY AREA, AS FLAMES WERE CLEARLY PRESENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND DETERMINED THE FIRE WAS ELECTRICAL IN NATURE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS TOTALED DUE TO THE EXTREME FIRE DAMAGE. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10164097August 1, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED THAT THE VEHICLE'S BRAKE ROTORS PULSATED AT 11,000 MILES. THE DEALERSHIP REFACED THE ROTORS AND THE PROBLEM REOCCURRED AT 33,000 MILES. THE DEALERSHIP REFUSED TO INSTALL NEW ROTORS BUT REFACED THE ROTORS A SECOND TIME. THE ROTORS BEGAN PULSATING A THIRD TIME. THE DEALERSHIP INFORMED THE CONTACT THAT THE 2005 MODEL OF THE SAME VEHICLE HAD EXPERIENCED SIMILAR BRAKE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164127August 1, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
AT ABOUT 5000 MILES ON MY 2006 CHEVROLET IMPALA THE POWER STEERING LINE BLEW OUT. HAD THE VEHICLE TOWED INTO THE CHEVROLET DEALER WHERE I PURCHASED IT, AND THE PROBLEM WAS FIXED, SLOWLY I MIGHT ADD. THE CAR NOW HAS ABOUT 12,000 MILES ON IT AND I AM NOTICING SOME NOISES IN THE STEERING. WHEN THE WHEEL IS TURNED ALL THE WAY TO THE RIGHT AND GAS IS APPLIED, IT MAKES A WEIRD CLICKING SOUND. THIS NOISE ONLY HAPPENS WHEN THE WHEEL IS TURNED TO THE RIGHT. I AM TRYING TO DELAY BRINGING THE CAR TO THE SHOP, BECAUSE OF THE INCONVENIENCE OF NOT HAVING MY CAR. I UNDERSTAND THAT CARS DO HAVE DEFECTS AND JUST THOUGHT I WOULD REPORT THIS IN CASE IT IS SOMETHING SERIOUS. I WOULD HATE TO HAVE MINE OR SOMEONE ELSE'S STEERING GO OUT DURING DRIVING AND SOMEONE GET HURT. I REALLY HOPE THIS IS NO BIG DEAL, BUT I THINK IT'S WORTH LOOKING INTO. THANK YOU SO MUCH FOR YOUR TIME AND MAY EVERYONE HAVE A SAFE AND PROSPEROUS LIFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163935July 31, 2006
AIR BAGS:FRONTAL
(1) I WAS DRIVING ON 2 LANE UNDIVIDED STATE HIGHWAY ON A CLEAR DAY WITH THE CRUISE CONTROL AND FELL ASLEEP WHILE DRIVING. MY WIFE AND I WERE THE ONLY OCCUPANTS. I WOKE ON THE SIDE OF THE HIGHWAY GOING ABOUT 65 MPH. I STARTED BRAKING (ABS BRAKES) I THINK WE SLOWED TO ABOUT 50 MPH BEFORE HITTING THE BLUNT END OF A GUARD RAIL. THE CAR IMPACTED ABOUT 6 INCHES RIGHT(DRIVERS SIDE) OF CENTER ON THE FRONT. SEAT BELTS WERE IN USE. THE CAR HAD SPUN 170 DEGREES CLOCKWISE AND COME TO A COMPLETE STOP AND THEN I LOOKED AT MY WIFE FOR AN INSTANT WHEN HER AIRBAG WENT OFF CLOSELY FOLLOWED BY MY AIR BAG. (2) THE FAILURE OF THE AIRBAGS RESULTED IN SEAT BELT RELATED STRAINS AND SOFT TISSUE INJURIES FOR MY WIFE. I RECEIVED A BRUISE ON THE CHEST. (3) SO FAR NOTHING HAS BEEN DONE. THE INSURANCE COMPANY SOLD THE CAR TO A USED AUTO PARTS YARD. I WAS ABLE TO TRACK IT DOWN AND I BOUGHT THE COMPUTER MODULE THAT WAS UNDER THE PASSENGER SIDE SEAT. I WITNESSED THE REMOVAL. I WAS UNSUCCESSFUL AT CONTACTING CHEVROLET. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10163864July 29, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTI-LOCK BRAKING SYSTEM WOULD ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED AT LOW TO MODERATE SPEEDS. THIS OCCURRED ON DRY PAVEMENT AND SEEMED TO EXTEND THE LENGTH OF TIME NEEDED TO COME TO A COMPLETE STOP. THE DEALERSHIP REPLACED THE HUB AND SENSOR. THE PROBLEM RECURRED. THE HUB AND SENSOR WERE ADJUSTED. THE PROBLEM RECURRED. THE DEALERSHIP HAD TO REPLACE THE WIRING HARNESS TO CORRECT THE PROBLEM. OLD PARTS WERE NEVER OFFERED IN RETURN. THE REPAIR WAS NOT COVERED BY WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163776July 28, 2006
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
THE TURN SIGNALS ARE INOPERATIVE IN NORMAL DRIVING MODES, I CAN NOT SHOW INTENT OF LEFT OR RIGHT SIGNALING. I BROUGHT THE VEHICLE TO THE DEALER AND THE SIGNAL ASSEMBLY AND THE MULTI-FUNCTION SWITCH WAS THOUGHT TO BE DEFECTIVE AND REPAIRED FOR A COST OF $557.00. WITHIN A DAY, THE SIGNALING PROBLEMS SURFACED AGAIN AND WAS THEN SCHEDULED FOR A FOLLOW-UP APPOINTMENT. THE VEHICLE WAS FOUND TO HAVE A DEFECTIVE HAZARD WARNING SWITCH, AT A REPAIR COST OF AN ADDITIONAL COST OF $149.79. THIS IS EXTREMELY A LOT OF MONEY TO PAY FOR A DEFECTIVE PART, AND HAS CAUSED MUCH HARDSHIP. PLEASE REFER TO 2001 CHEVROLET MALIBU RECALL, NHTSA: 03V327000 AND AUTO RECALL DATE 20030828. I AM FORMALLY REQUESTING FINANCIAL ASSISTANCE ON THIS MATTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163804July 28, 2006
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TURN SIGNALS WON'T WORK UNLESS YOU MESS WITH THE HAZARD LIGHT SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163851July 28, 2006
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
THE HEADLIGHTS ON OUR 2002 IMPALA WILL GO OUT ON THEIR OWN. YOU CAN GET THEM BACK ON BY QUICKLY OPERATING THE HIGH/LOW BEAM ARM. WHEN OPERATING AT NIGHT YOU DON'T DARE TRY TO SWITCH TO HIGH BEAM OR THE LIGHTS SHUT OFF. THIS IS A VERY,VERY DANGEROUS SITUATION NOT ONLY FOR IMPALA OWNERS BUT ONCOMING TRAFFIC. I TOOK IT TO A LOCAL MECHANIC WHO TOLD ME THE REPAIR WILL LIKELY BE EXTENSIVE AND EXPENSIVE BECAUSE OF THE AIRBAG .WHY HAS THERE NOT BEEN A RECALL?ALSO THE TURNING SIGNAL DOES NOT WORK PROPERLY ALL THE TIME. TO GET THIS WORKING ONCE IT HAS STOPPED YOU MUST TURN OFF THE CAR AND RESTART IT CONTINUALLY UNTIL IT WORKS AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163734July 27, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS THE BRAKES WERE NOT RESPONDING ADEQUATELY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE FOUR ROTORS HAD TO BE RESURFACED, HOWEVER THE PADS WERE STILL IN GOOD CONDITIONS. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE HAS ONLY 14950 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163746July 27, 2006
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE CAR STARTING SMELLING LIKE ANTI-FREEZE AND THEN A BIG PUDDLE APPEARED IN THE FRONT PASSENGER SIDE OF THE CAR. THE ONLY THING WE DID WAS DRIVE FROM NAMPA, ID TO BILLINGS, MT, WHICH WE HAVE DONE FOUR TIMES BEFORE. IT HAS BEEN DETERMINED THAT THE HEATER CORE NEEDS TO BE REPLACED. THE CAR HAS 68,000 MILES ON IT RIGHT NOW AS OF JULY 28TH, 2006. IN NOVEMEBER OF 2003, THREE MONTHS AFTER I BOUGHT THE CAR, THE HEATER CORE WAS REPLACED AT 31,000 BY THE LITHIA DEALERSHIP IN HELENA, MT. THE INTAKE MANIFOLD WAS ALSO REPLACED IN MAY 2006 BECAUSE THE CAR WAS OVERHEATING AND MAKING A TICKING NOISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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