Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10387808March 2, 2011
UNKNOWN OR OTHER
SPEEDOMETER STOPS TRACKING SPEED. IT WILL STOP AT A RANDOM SPEED AND NOT RETURN TO ZERO UPON STOPPING THE CAR. WHEN I START DRIVING AGAIN IT WILL START TRACKING THE SPEED FROM THE INCORRECT POINT THAT IT STOPPED AT PREVIOUSLY AND THEN REPEAT THE FAULT STOPPING AT A TOTALLY DIFFERENT MPH POINT. ALSO IT WILL JUST FREEZE AT RANDOM SPEEDS. AT TIMES IT WILL GO ALL THE WAY TO THE HIGHEST POINT ON THE SPEEDOMETER AND FREEZE. I WOULD THINK THIS IS A VERY HIGH PRIORITY ON THE LIST OF SAFETY ITEMS. THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384875March 1, 2011
ELECTRICAL SYSTEM
SPEEDOMETER NOT WORKING PROPERLY. SPORADICALLY CHANGES TO 100MPH+ WHILE DRIVING ANY SPEED. SAFETY ISSUE. GM CUSTOMER ASSISTANCE GAVE A BIG RUN-AROUND. I HAD THEM AND A DEALERSHIP SERVICE MANAGER ON THE PHONE TOGETHER. GM CUST. ASST. SAID THAT THEY WOULD HAVE TO KNOW THE CAUSE OF THE PROBLEM BEFORE THEY WOULD SAY IF THEY WOULD COVER REPAIRS. SERVICE MANAGER SAID THAT THERE ARE ONLY TWO POSSIBLE PROBLEMS. CUST ASST STILL WOULD NOT SAY IF THEY WOULD REPAIR. THIS IS A SERIOUS SAFETY ISSUE. I GUESS SOMEONE WILL HAVE TO PLOW THROUGH SOME ELEMENTARY SCHOOL KIDS SINCE I DON'T KNOW HOW FAST THEY ARE GOING IN A SCHOOL ZONE BEFORE THEY ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384877March 1, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THE SPEEDOMETER WOULD NOT REGISTER WHAT SPEED HE WAS DRIVING AND THE GAUGE WOULD SPORADICALLY FLUCTUATE FROM 100 MPH TO ZERO. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM TO HAVE THE VEHICLE DIAGNOSED BEFORE THEY WOULD BE ABLE TO DETERMINE IF THEY COULD ASSIST WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386030March 1, 2011
ELECTRICAL SYSTEM
THE INSTRUMENT PANEL ON MY 2005 CHEVY IMPALA JUST STOPPED WORKING. THE GAS, SPEEDOMETER, RPM GAUGES ARE ALL MISS READING. WHEN IM PARKED THE RPM IS REDLINED, THE SPEEDOMETER READS 90 MPH , AND THE GAS GAUGE READS STRAIGHT NORTH ABOVE THE FULL LINE. I'M STUCK NOT KNOWING EXACTLY HOW FAST IM GOING. THE SPEEDOMETER SEEMS TO GO BACK AND FORTH TO READING CORRECTLY AT TIMES READING ALL THE WAY SOUTH BUT NEVER MAKING IT COMPLETELY AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385888March 1, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 CHEVROLET IMPALA. CONSUMER STATES THE BRAKES ON THIS VEHICLE HAVE HAD MODERATE PULSATING FOR APPROXIMATELY 25, 000 MILES *TGW THE CONSUMER SUSPECTED THAT THE FRONT ROTORS WERE WARPED. WHEN HE DISSEMBLED THE FRONT BRAKES, HE DISCOVERED THAT THE INNER BRAKE PAD FRICTION MATERIAL HAD COMPLETELY SEPARATED FROM THE STEEL BACKING PLATE (BOTH THE LEFT AND THE RIGHT). THE CONSUMER BELIEVED IT WAS A SAFETY DEFECT. THE FRICTION MATERIAL WAS FLOATING LOOSE INSIDE OF THE CALIPER FRAMES CAUSING THE EDGES OF THE FRICTION MATERIAL TO BECOME JAGGED AS A RESULT OF CONTACTING THE CALIPERS. THE INSIDE PORTION OF THE ROTOR HAD UNUSUAL WEAR DUE TO THIS ISSUE AND THE VEHICLE HAD REDUCED BRAKING CAPABILITY. THE CONSUMER STATED HE REPLACED ALL OF THE PADS AND THE ROTORS AT HIS EXPENSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386064March 1, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER AND TACHOMETER WOULD NOT REGISTER AN ACCURATE READING WHICH CAUSED DIFFICULTY IN DETERMINING WHAT SPEED HE WAS DRIVING. IN ADDITION, THE LOW FUEL LEVEL ALARM FAILED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. UPDATED 08/01/11*LJ UPDATED 08/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386085March 1, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HAZARD WARNING LIGHTS HAD BECOME INOPERABLE AND THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386107March 1, 2011
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA LX. THE CONTACT STATED THAT THE SECURITY WARNING LIGHT ILLUMINATED AND PREVENTED THE VEHICLE FROM STARTING. THE DEALER WAS CONTACTED WHO ADVISED HIM TO BRING IN THE VEHICLE FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384697February 28, 2011
WHEELS, TIRES:TREAD/BELT
IN MARCH 2009 I PURCHASED A 2008 IMPALA NICE CAR. NEW TIRES WERE PURCHASED AT APP 26000 MI. BY PREVIOUS OWNER. APP19,000 MI LATER I MUST BUY NEW TIRES. MY REAR TIRES WORE DOWN TO THE METAL THIS WINTER. I DID ALL THE PROPER ROTATIONS AND MAINTAINED PROPER INFLATION. I THOUGHT THE TIRES WERE INFERIOR BUT MY TIRE PEOPLE SAY ITS THE CAR. I HAVE A WARRANTY ON THE CAR BUT THE SERVICE DEPT SAYS THIS PROBLEM IS NOT COVERED. I NEED THIS PROBLEM ADDRESSED BY SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384643February 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2006 IMPALA SS. THE CAR WAS PURCHASED USED WITH APPROXIMATELY 12K MILES, IN EARLY 2009 AT 62K THE TRANSMISSION FAILED, STRANDING MY FAMILY ON THE PA TURNPIKE. IN JANUARY 2011 AT 101K WE HAD TO REPLACE THE TRANSMISSION AGAIN. LUCKILY WE PURCHASED A GM POWER-TRAIN TRANSMISSION AND IT CAME WITH A 3YR WARRANTY. THE FAILURE SYMPTOMS WERE IDENTICAL FOR EACH OCCURRENCE. 1ST THE TRANSMISSION WOULD OCCASIONALLY SHUDDER WHILE SHIFTING. EVENTUALLY IT WOULD SHUDDER AND PREDICTABLY SLIP WHEN MAINTAINING A SPEED AT OR NEAR 1800 RPM. THIS WAS ESPECIALLY NOTICEABLE DRIVING UP HILLS. FINALLY THE CAR WOULD NOT MOVE WHILE THE ENGINE RPM SPIKED WHEN PRESSING THE ACCELERATOR PEDAL. THE ENTIRE FAILURE PERIOD WAS AROUND 1000 MILES FROM THE 1ST SIGN THAT THE TRANSMISSION WAS HAVING DIFFICULTY TO SHIFTING TO THE FINAL FAILURE. THE TRANSMISSION APPEARS TO REACH VERY HIGH TEMPERATURES AND HAS A LONG COOL OFF PERIOD. WHEN REPLACING THE POWER STEERING GEAR I NOTICED THAT THE EXHAUST AND ENGINE WERE COOL TO THE TOUCH, BUT THE TRANSMISSION REMAINED WARM THROUGH OUT THE REPAIR. THANK FOR YOUR ATTENTION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384994February 24, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO PROBLEM WITH GAUGE *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384277February 24, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING AND WAS CRASHED INTO BY ANOTHER VEHICLE. THE CONTACT SUSTAINED WHIPLASH INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED BECAUSE THE VEHICLE WOULD FAIL TO START AND THERE WERE OTHER ELECTRICAL FAILURES. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10384432February 24, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVY IMPALA - SPEEDOMETER KEEPS MESSING UP. STOPS WORKING WHEN I AM DRIVING. WILL GOING 55 AND WHEN I STOP THE SPEEDOMETER DOESN'T ALWAYS GO BACK TO 0. NEXT THING I KNOW I AM IN A 35 BUT MY SPEEDOMETER IS READING 90MPH. AN ONLINE SEARCH HAS FOUND THAT MANY OTHER HAVE THE SAME ISSUE. FAR TO MANY FOR THE SAME TYPE OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383921February 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR STARTED RUNNING SLUGGISH MORE AND MORE UNTIL THE TRANSMISSION DIED AND NEEDS A REBUILD. TAKEN TO A SHOP TO GET IT REBUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383954February 22, 2011
SUSPENSION:REAR
PURCHASED NEW 2008 IMPALA, HAD TO REPLACE TIRES AT 35,000. ALWAYS ROTATED AND BALANCED AND KEPT PROPER PRESSURES. NOW AT 56,000 AND AM BEING TOLD BY CHEVY 1800.00 TO REPAIR REAR ALIGNMENT. CAR IS DRIVEN 99% ON THE INTERSTATE. AGAIN NEED NEW TIRES WHAT'S UP??? CHEVY DENIES ANY PROBLEMS BUT THE WEB IS FULL OF ISSUES SURROUNDING THIS. IS THERE NO OTHER RECOURSE???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384908February 21, 2011
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER FAILED. TACHOMETER, SPEEDOMETER AND TEMPERATURE GAGE GIVE FALSE READINGS. SPEEDOMETER STICKS AND INDICATES 65 MPH WHEN VEHICLE IS STOPPED. TACHOMETER RANDOMLY INDICATES RPMS VARYING FROM 0 TO MORE THAN 8000. TEMPERATURE GAGE INDICATES RANDOMLY BETWEEN MINIMUM OF 140 AND MAXIMUM OF 260 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383475February 21, 2011
SERVICE BRAKES, ELECTRIC, ELECTRICAL SYSTEM
2006 CHEVY SS IMPALA STARTED HAVING ISSUES WITH THE DASH BOARD READINGS, THE CAR WOULD NOT START BECAUSE IT WOULD SHOW THE CAR WAS IN DRIVE WHEN IT WAS NOT, THERE WAS NO READINGS FOR THE SPEED, ALL ELECTRICAL READINGS WERE OUT OF CONTROL, FINALLY THE ABS WOULD NOT WORK AND THEN THE CAR WOULD NOT START AT ALL AND HAD TO BE TOWED IN. THE ABS MODULE AT ONLY 75,000 MILES HAD TO BE REPLACED. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY CHEVY, THE REPAIR NEEDED PUT ME IN A SERIOUS DRIVING SAFETY CONCERN AND CHEVY SHOULD NOT SAY SORRY THIS IS NO LONGER UNDER WARRANTY AND WE CAN'T DO ANYTHING FOR YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383368February 20, 2011
ELECTRICAL SYSTEM
ALL THREE OF THE GAUGES IN MY 05 IMPALA HAVE MALFUNCTIONED. I HAVE NO WAY OF KNOWING HOW MUCH FUEL IS IN THE CAR, THE TEMP OF THE ENGINE, AND AT TIMES THE SPEED OF THE CAR. MY RESEARCH SUGGESTS A FAULTY STEPPER MOTOR USED BY GM. WHILE I CAN LIVE WITH THE FUEL GAUGE MALFUNCTION AND THE TEMPERATURE GAUGE MALFUNCTION, THE SPEEDOMETER MALFUNCTIONING PRESENTS A SAFETY ISSUE. WHEN IT ACTS UP THE GAUGE WILL INDICATE A SPEED THAT IS OBVIOUSLY ERRANT, LEAVING ME GUESSING AS TO MY ACTUAL SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383284February 18, 2011
ELECTRICAL SYSTEM
MY 02 CHEVY IMPALA HAS ISSUES WITH THE STARTING SYSTEM. I HAVE NO KNOW ELECTRICAL PROBLEMS WITH THIS CAR EXCEPT SOMETIMES IT WILL NOT START AND HOURS OF TRYING TO START THE CAR IT STARTS. I EVEN TRIED TO SHORT OUT MY STARTER AND THAT DIDN'T WORK. IT WAS IN THE MIDDLE OF THE SUMMER AND MY INFANT CHILD GOT VERY HOT WAITING ON ME TO START THE CAR. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383026February 17, 2011
EXTERIOR LIGHTING
BOTH HEADLIGHTS SHUT OFF AT NIGHT WITH NO WARNING. SOMETIMES LOW LIGHTS TURN OFF AND THEN COME BACK ON AFTER A FEW SECONDS. SOMETIMES HIGH LIGHTS SHUT OFF AND DO NOT COME BACK ON UNLESS THE LIGHTS ARE MANUALLY SWITCHED TO LOW. THIS HAPPENS AS MUCH AS ONCE A MONTH TRAVELING AT 65 MPH EVER SINCE I OWNED THE VEHICLE. THERE IS NO INDICATION WHEN AND WHERE THIS WILL HAPPEN. IT IS JUST RANDOM. IF YOU ARE UNAWARE HOW TO GET THE LIGHTS TO COME BACK ON, THEY WILL NOT. DEALERSHIP IS AWARE OF SEVERAL OWNERS WITH THE SAME PROBLEM, BUT DOES NOT KNOW HOW TO REMEDY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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