Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10392047March 17, 2011
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
OWNER WAS TRYING TO REPLACE HIS RIGHT FRONT TIRE AT THE TIME OF THE COLLAPSE. HIS CAR WAS ON A FLAT SURFACE AND HE INSTALLED THE JACK ACCORDING TO THE INSTRUCTIONS. UPON RAISING THE CAR THE JACK BENT ALLOWING THE CAR TO SHIFT AND FALL DOWN. WHEN TAKEN TO THE DEALER FOR A REPLACEMENT, THEY CLAIMED IT WAS NOT USED PROPERLY. AFTER TALKING WITH SEVERAL PEOPLE CLAIMING THIS WAS A SAFETY ISSUE, THE DEALER AGREED TO SUPPLY A NEW ONE ONLY IF THE FAILED JACK WAS GIVEN TO THEM HE DECLINED AND IS WILLING TO SEND IT TO NHTSA FOR INSPECTION. OWNER FEELS THIS IS CLEARLY A SAFETY ISSUE AND SHOULD NOT HAVE HAPPENED ON A NEW CAR. UPDATED EVOQ 03/18/11 UPDATED 4/25/11 *CN UPDATED 1/13/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391946March 16, 2011
EXTERIOR LIGHTING
HEADLIGHTS WENT OUT COMPLETELY AFTER DARK AT 55 MPH .THE PROBLEM IS IN THE QUALITY OF THE HIGH /LOW BEAM SELECTOR I WAS TOLD .I AM REPLACING THE THIRD SWITCH THIS WEEK 3/16/11 SINCE 09/20/09 . THIS TO ME SEEMS TO BE A GM SAFETY PROBLEM WHICH I THINK SHOULD BE A MFG RECALL . HAVE OWNED MANY OF VEHICLES AND NEVER TOTALLY LOST HEADLIGHTS . THE COST IS ALSO UNHEARD OF CAN BE $500 OR MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390238March 15, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER DIAGNOSTIC TESTING. THE CONTACT STATED THAT SHE HAD NOT DRIVEN THE VEHICLE SINCE THE FAILURE OCCURRED. THE CRUISE CONTROL ALSO DEACTIVATED ON ITS OWN ON A DIFFERENT OCCASION AND FAILED TO FUNCTION NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390261March 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN MY 2000 CHEVY IMPALA GETS TOO HOT THE TRANSMISSION BEGINS TO STICK, AND THE VEHICLE SLOWS DOWN, AND THEN TRANSMISSION SHIFT VERY PULLS HARD. IT OCCURS MOSTLY AS THE WEATHER STARTS TO GET WARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390324March 15, 2011
ELECTRICAL SYSTEM
CAR TURNS OFF WHILE DRIVING,ALSO LOOKS LIKE ITS NOT GETTING GAS,CLUSTER ALSO WENT BAD AND THE CHECK ENGINE LIGHT COMES ON ALSO BAT, BRAKE FLU ,IT BLINKS FAST AND TURNS OFF HIGH DANGER WHEN IT TURNS OFF WHILE DRIVING IT HAPPENED 3 TIMES HAVE NO CONTROL WHAT SHOULD I DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390039March 14, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE HEADLIGHTS WERE ILLUMINATED AND AS THE LOW BEAMS WERE SWITCHED TO HIGH BEAMS, THE INTERIOR AND EXTERIOR LIGHTS FAILED. AS THE LOW BEAMS WERE ENGAGED, THE INTERIOR AND EXTERIOR LIGHTS CAME BACK ON THE FAILURE RECURRED WHENEVER THE EXTERIOR LIGHTING WAS SWITCHED FROM LOW BEAMS TO HIGH BEAMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000. UPDATED 05/04/11 *BF UPDATED 05/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390077March 14, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 CHEVROLET IMPALA SEDAN WHICH HAS 123,551 MILES ON IT. I BOUGHT IT WITH 108,000. I DISCOVERED AFTER I BOUGHT IT THAT MY SPEEDOMETER CLUSTER WAS ACTING UP. I COULD RESET IT BY TURN THE KEY ON AND OFF TIL IT REACHED 0 AND BOTH THE WATER TEMP GAUGE AND SPEEDOMETER WOULD WORK FOR A DAY OR SO. NOW, ONLY THE SPEEDOMETER WORKS BY RESETTING AND THE WATER GAUGE NEVER WORKS. I HAVE SEEN MAY OTHER IMPALA COMPLAINTS FOR THE SAME REASON. THEY DID A RECALL ON THE TRUCKS BUT NOT ON IMPALAS. I FEEL THIS SHOULD BE A RECALL. 2ND PROBLEM. TRANSMISSION SHOP DIAGNOSED AND REPLACE VALVE BODY. STILL DID SAME JUMPING IN AND OUT OF GEAR SO REPLACE AGAIN. STILL DOES IT. WAS TOLD BY ANOTHER TRANSMISSION SHOP WHO DROVE MY CAR THAT IT MAY BE CONTROL MODULE. IT NEVER DOES IT WHEN I TAKE TO A TRANSMISSION SHOP BUT MY MECHANIC GOT IT TO DO IT ON FRI. AND SAID HE THOUGHT IT COULD EITHER BE SPEEDOMETER CLUSTER RELATED OR MAY A CONTROL MODULE. IT IS AN INTERMINENT PROBLEM AND HAVE HAD SINCE I BOUGHT CAR IN DEC. 09. ANOTHER FRIEND SAID HE BOUGHT A NEW 08 AND IT DID SAME THING. NO ONE EVER FOUND OUT WHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391548March 14, 2011
SEATS
THE REAR SEAT HEAD RESTS ARE TOO TALL AND BLOCK VISION ESPECIALLY CENTER HEAD REST,MAKES BACKING UP VERY DIFFICULT, ALSO WHILE DRIVING BLOCKS VISION OF ANY THING BEHIND YOU .THESE ARE NOT ADJUSTABLE OR REMOVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389984March 13, 2011
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
2005 CHEVY IMPALA WITH A STICKING SPEEDOMETER. STAYS AT 85 WHEN PARKED, AND IS VERY ERRATIC. HAVE READ MANY, MANY OTHERS WITH SAME PROBLEM AND DEALERSHIPS UNWILLING TO FIX THIS SAFETY ISSUE WITHOUT FULLY CHARGING FOR REPAIR. CANNOT AFFORD CAR PAYMENT AND OVER EXPENSE FOR SHOP REPAIR THAT SHOULD BE COVERED BY DEALERSHIP/MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389508March 10, 2011
SEATS
2011 CHEVROLET IMPALA S.T. CONSUMER WRITES IN REGARDS TO REAR SEAT HEAD RESTS BEING MUCH HIGHER THAN THE BOTTOM OF THE REAR CAR WINDOW AND BLOCKS OUT ABOUT 40% OR MORE OF VISION WHEN LOOKING OR USING THE REAR VIEW MIRROR FROM THE DRIVER'S SEAT *TGW THE CONSUMER STATED LOWERING OR ELIMINATING THE REAR SEAT HEAD REST WOULD SOLVE THE PROBLEM AND RESTORE SAFETY TO USING THE REAR VIEW MIRROR AND RESTORE 100% VISION TO THE REAR WINDOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386994March 9, 2011
TIRES, TIRES:TREAD/BELT, SUSPENSION
VEHICLE WON'T HOLD ALIGNMENT AND WHEN IT DOES IT'S STILL WEARING OUT THE REAR TIRES AT A RATE 1/32 PER 1,000 MILES, IT WORE OUT THE REAR TIRES IN 6,000 MILES JUST LUCKY THAT I LOOKED AT THEM WHEN I DID. THE VEHICLE HAS 45,000 MILES ON IT AND THIS IS THE SECOND SET OF TIRES IN 6,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389660March 9, 2011
SUSPENSION:REAR
2007 CHEVY IMPALA EXHIBITS SEVERE WEAR ON TWO INCHES OF INTERIOR REAR TIRES DUE TO FACTORY ERROR.(DIFFICULT TO SEE UNLESS YOU DO A VISUAL INSPECTION) BOTH REAR TIRES EXPOSED STEEL BELTS WITH ONE BLOWING OUT AT 62 MPH. I WOULD HAVE DIED IF ON A TWO LANE HIGHWAY AS CAR WAS OUT OF CONTROL. CHEVY AND G.M. ARE AWARE OF THIS PROBLEM DESCRIBED IN PROGRAM BULLETIN 08032 AND WILL ONLY REPAIR "POLICE" VEHICLES. REGULAR IMPALAS USE IDENTICAL DEFECTIVE PARTS. MY TIRES WERE PROFESSIONALLY ROTATED AND BALANCED AT 3840,5724,7822,8087 MILES DRIVEN AND BLEW OUT AT 33,062 MICHELIN "X" TIRES RATED 65,000 MILE-MY OTHER CAR HAD SAME TIRES LASTED 80,000MI.). REAR SPINDLE RODS PART NUMBERS10329689 (2) AND 10329691 (2) NEED TO BE REPLACED AS NOTED ON BULLETIN 08032 BY G.M AND THEY SELL A COMPLETE KIT TO CORRECT THEIR MISTAKE.THIS IS A $600 TO $700 REPAIR PLUS NEW TIRES G.M. WILL NOT REPLACE ANYTHING STATING THIS ONLY APPLIES TO POLICE VEHICLES. BUT ALL PART NUMBERS ARE THE SAME ON POLICE AND REGULAR IMPALAS. PLEASE USE ALL OF YOUR RESOURCES TO COMPLAIN ABOUT THIS DEADLY PROBLEM. WRITE TO YOUR CONGRESSMEN, STATE REPS. AND ANY ONE ELSE THAT WILL GET THE MESSAGE OUT AND TRY TO HELP SAVE A LIFE. IF YOU SEE WHAT THESE TIRES LOOK LIKE, YOU WILL BE DEVASTATED AND GLAD TO BE ALIVE. THERE ARE HUNDREDS OF COMMENTS ABOUT THIS UNSAFE CONDITION ON THE INTERNET. DEALERS WILL NOT HELP IN ANY WAY. THIS IS GM'S ULTIMATE DISREGARD FOR PUBLIC SAFETY. I HAVE BEEN IN LAW ENFORCEMENT FOR MORE THAN 30 YEARS,MILLIONS OF MILES DRIVEN, NO ACCIDENTS, POLICE CASES AT 140 MILES PER HOUR. NEVER A BLOWOUT OR HAVE SEEN SUCH A SEVERE UNSAFE TIRE/ALIGNMENT CONDITION. ALSO A NOTE FROM THE GEORGIA ASSOC. OF CHIEFS OF POLICE DATED 23 JUNE 2008 WARNING MEMBERS OF THIS DEADLY DEFECT CAN BE FOUND ONLINE (GOOGLE) PLEASE CHECK YOUR TIRES IMMEDIATELY AS YOUR FAMILY IS AT RISK. MANY REPORTS I'VE READ SAY AN ALIGNMENT WON'T DO, THE PARTS UPGRADE KITS MUST BE INSTALLED OR CONDITION WILL PERSIST, TIRES WILL WEAR QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388848March 8, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
LETTER TO THE ADMINISTRATOR FROM REPORTING TRANSMISSION SLIPS INTERMITTENTLY IN HIS 2007 CHEVROLET IMPALA SS *TGW THE CONSUMER STATED THE TRANSMISSION PROBLEM USUALLY HAPPENED WHEN STARTING FROM A STANDSTILL OR WHILE MOVING AT A SLOW SPEED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION WHERE THEY CHECKED THE SHIFT POINTS, CHECKED THE COMPUTER FOR FAULTS AND INSTALLED A SOFTWARE UPDATE IN THE COMPUTER. THE TRANSMISSION FLUID WAS IN SATISFACTORY CONDITION. THE DEALER STATED THEY WERE UNABLE TO OBSERVE ANY PROBLEMS WITH THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386673March 7, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY AND WHEN THE TURN SIGNAL MECHANISM WAS SLIGHTLY JOLTED THE HEADLIGHTS WOULD OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE UNIVERSAL LIGHT SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 04/15/11*LJ UPDATED 11/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386725March 7, 2011
ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA SECURITY LIGHT WILL FLASH AND BLINK NOT ALLOWING VEHICLE TO START. I HAVE TRIED NEW KEYS AMONGST OTHER POSSIBLE INEXPENSIVE PROBLEMS WITH NO DESIRED RESULTS. SO AFTER I AM LATE FOR WORK OR OTHER THINGS ON MY SCHEDULE, SOMETIMES AFTER THE SYSTEM "RELEARNS" AND "FIXES" THE PROBLEM. THE VEHICLE STILL WON'T START. I DO NOT FEEL THAT I SHOULD BE SPENDING MORE MONEY OUT OF MY POCKET TO FIX SUCH A WIDE SPREAD AND SURPRISINGLY COMMON PROBLEM WITH MULTIPLE VEHICLES MANUFACTURED BY GM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386774March 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SIGNS OF FAILURE UNTIL PUT CAR IN PARK. TRIED TO PUT BACK INTO DRIVE AND SHIFT LEVER WOULD NOT MOVE. READ OWNERS MANUAL AND TRIED THEIR RECOMMENDATION, DID NOT WORK. FOUND THE GROUND WIRE FOR THE BTSI HAD BROKE DO TO FAULTY WIRING AT FACTORY, YET CHEVY WILL NOT COVER THE EXPENSE. REPAIR COST $165.60. IF THIS WERE TO HAPPEN IN COLD TEMPS, AN EMERGENCY, AT A TRAIN STOP OR ANYWHERE LIKE THAT IT COULD BE LIFE THREATENING SINCE THEIR IS NO OVERRIDE OTHER THAN TEARING APART CONSOLE TO HIT THE MANUAL RESET. THEIR IS ALSO A TECHNICAL BULLETIN ON THIS ISSUE, TELLING ME IT HAPPENS QUITE FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386586March 6, 2011
POWER TRAIN
2008 IMPALA, EACH TIME I DRIVE THROUGH WATER AT SLOW SPEEDS, THE POWER STEERING LOCKS UP AND THE BATTERY ERROR SIGNAL ILLUMINATES. THE CAR DOES NOT HANDLE WHATSOEVER AND THERE HAVE BEEN NEAR MISSES ON THREE OCCASIONS. THIS HAS NOT PROVEN TO BE AN ISSUE ON THE HIGHWAY OR ON ROADS AT HIGHER SPEEDS OVER 25 MPH. I INQUIRED AT THE DEALERSHIP AND THEY WERE NOT HELPFUL AS THE WARRANTY HAS RUN OUT ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386616March 6, 2011
ELECTRICAL SYSTEM
2000 IMPALA DOES NOT ALWAYS START. SECURITY ISSUES NOT ALLOWING START UNTIL AT LEAST 15 MINS OF TRYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388612March 6, 2011
STEERING
POWER STEERING FAILS TEMPORARILY WHEN GOING THRU SMALL AMOUNT OF SPLASHING WATER. CAR WAS INSPECTED, BELT & TENSION PULLEY REPLACED. FAILURE LASTS APPROX. 20-30 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386374March 3, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER WENT OUT ON MY 2005 CHEVY IMPALA. IT HAPPENED ABOUT 3 MONTHS AGO. I JUST HAD THE INSPECTION DONE AND HAD TO HAVE A NEW CLUSTER PUT IN. MY TOTAL COST WAS $500. AFTER SEARCHING THE INTERNET FOR COMPLAINTS, I NOTICED THAT THERE WERE ALOT OF THEM REGARDING THE CLUSTER TO STOP WORKING IN THE 2005 IMPALA. FOR BEING ONLY 6 YEARS OLD, THIS SHOULD NOT BE HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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