Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10427161September 26, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE BEGAN TO SHAKE VIGOROUSLY WHILE DRIVING DOWN HILL WHILE ATTEMPTING TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE AND THEY TURNED AND REPLACED THE ROTORS. THE CONTACT WAS CONCERNED SINCE THE SHAKING AND THE LONG STOPPING DISTANCE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427190September 26, 2011
POWER TRAIN
TL * THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE BEGAN SQUEAKING ABNORMALLY. THE CONTACT MENTIONED THAT THE VEHICLE HESITATED AND SHE WAS UNABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427073September 25, 2011
SERVICE BRAKES, HYDRAULIC
THE RIGHT FRONT BRAKE LINE FAILED, FORTUNATELY IN THE DRIVEWAY. INSPECTION OF THE LINES SHOWED HEAVY CORROSION ON ALL FOUR LINES. THE FAILURE ON THE RIGHT FRONT LINE WAS DIRECTLY BEHIND THE ENGINE AND THE HOLE WAS A LARGE ENOUGH TO DRAIN THE RESERVOIR IN 5 OR 6 PEDAL DEPRESSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427016September 24, 2011
ELECTRICAL SYSTEM
SINCE I BROUGHT MY 2005 CHEVROLET IMPALA IN 2006, I HAVE ALWAYS HAVE THE SAME PROBLEM WITH MY PASSLOCK SYSTEM. ONE MINUTE MY CAR IS DRIVING FINE. I PARK IT GO WHERE I NEED TO GO AND THEN COME BACK TO MY CAR TO LEAVE AND IT WON'T START. I TOOK IT TO THE DEALERSHIP IN 2006 AND THEY SAID IT WAS AN ELECTRICAL PROBLEM AND CLAIMED THAT THEY FIXED IT. HOWEVER SINCE THEN IT HAS HAPPEN TO ME REPEATEDLY. ACCORDING TO THE OWNER MANUAL IT SAYS " LEAVE THE KEY IN THE IGNITION AT THE ON POSITION AND WAIT UNTIL THE SECURITY LIGHT IS NO LONGER FLASHING. ONCE IT STOPS, TURN THE KEY TO THE OFF POSITION AND START THE CAR." THIS NEVER WORKS FOR ME. SOMETIMES THE FLASHING LIGHT CONTINUE FOR THE WHOLE DAY, AND MY CAR IS JUST STUCK WHERE EVER THE INCIDENT (SECURITY LIGHT FLASHING) OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427050September 24, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TURN SIGNALS STOP WORKING FOR NO REASON. BOTH RIGHT AND LEFT TURN SIGNALS WILL JUST NOT WORK. I FOUND A TEMPORARY FIX ON A CAR FORUM ON THE WEB. IF YOU TURN THE HAZARD LIGHT SWITCH ON AND OFF A FEW TIMES THEN THE TURN SIGNALS WILL WORK AGAIN FOR AWHILE. AT FIRST IT HAPPENED ONLY OCCASIONALLY. NOW IT IS HAPPENING ON A DAILY BASIS. AND YOU DON'T FIND OUT UNTIL YOU ARE GOING TO MAKE A TURN OR SWITCH LANES ON THE HIGHWAY. I FOUND SO MANY COMPLAINTS ABOUT THIS PROBLEM ON THE CAR FORUMS TO INDICATE TO ME THAT MINE IS NOT AN ISOLATED PROBLEM. THIS IS THE SECOND ELECTRICAL COMPLAINT I'VE HAD TO MAKE ON THIS CAR. THE OTHER PROBLEM WAS WITH THE SPEEDOMETER AND OTHER GAUGES NOT FUNCTIONING WHICH REQUIRED A VERY EXPENSIVE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426880September 23, 2011
SERVICE BRAKES, HYDRAULIC
WE LIVE NEAR MOUNTAIN DRIVES. ON STEEP DESCENTS THE BRAKES WARP AND CHATTER TO THE POINT THAT THE CAR SHAKES VIOLENTLY AND IS DIFFICULT TO HOLD STEADY. THE LAST TRIP THE SHAKING WAS SO VIOLENT THAT A CUP WAS THROWN FROM THE CUP HOLDER IN THE FRONT OF THE CAR. THIS HAS HAPPENED THREE TIMES AND THREE TIMES THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. IT IS EXTREMELY DANGEROUS AND WE NO LONGER TAKE OUR CAR INTO THE NEARBY MOUNTAINS. WE HAVE A CAR WE CANNOT DRIVE SAFELY IN OUR AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426931September 23, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ATTEMPTING A RIGHT TURN, THE VEHICLE SUDDENLY ACCELERATED AND SHE WAS UNABLE TO ENGAGE THE BRAKES. THE CONTACT MENTIONED THAT THE VEHICLE CRASHED INTO A BRICK WALL. A POLICE REPORT WAS FILED AND THE DRIVER WAS BADLY BRUISED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000. UPDATED 11/29/11 *BF UPDATED 12/02/11
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10426950September 23, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. AFTER WAITING A WHILE SHE WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426702September 22, 2011
SEATS, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
THIS CAR IS A ACCIDENT WAITING TO HAPPEN, WHOEVER THOUGHT OF PUTTING A STATIONARY MIDDLE HEADREST ON THIS CARS BACKSEAT WAS EITHER 7 FEET TALL, OR HAS NEVER BACKED OUT OF A PARKING SPACE IN IT! MY 5'2" WIFE HAD A FIT AFTER DRIVING IT TODAY. I BOUGHT IT 9/14/11 WITHOUT HER. ANYHOW, FOR GM TO LET THIS CAR ON THE ROAD WITHOUT A BACKUP CAMERA OR BEING NOT ABLE TO REMOVE THAT HEADREST IS JUST IRRESPONSIBLE. DRIVE ONE AND YOU WILL SEE EXACTLY WHAT I MEAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426723September 22, 2011
AIR BAGS
SERVICE AIR BAG LIGHT HAS COME ON MULTIPLE TIMES. TAKEN INTO DEALER EACH TIME, WHICH FOUND THE FOLLOWING CODES, B001A, B0014, B0020. DEALER FOUND AND REPAIRED THE FOLLOWING, CPA CONNECTOR TO NOT BE PROPERLY INSTALLED - R&R CONNECTOR AND INSTALLED PROPERLY, CPA CONNECTOR UNDER SEAT TO BE OUT OF PLACE - R&R CONNECTOR AND PROPERLY INSTALLED, FOUND LOOSE CPA CONNECTOR ON PASS SIDE SEAT BELT PRETENSIONER - R&R CONNECTOR AND ADD DIELECTRIC, REINSTALL CONNECTOR AND CPA PROPERLY, FOUND PROGRAM UPDATE FOR RELATED COMPLAINT, PERFORMED PROGRAM UPDATE ON SDM AND RESET. WHEN SPEAKING TO SERVICE MANAGER, HE SAID THAT THERE MAYBE A CORROSION ISSUE WITH THE CONNECTORS WITHIN THE AIR BAG WIRING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426570September 21, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, POWER TRAIN
VEHICLE'S TRANSMISSION SLIPS WHEN ACCELERATING, AND ALSO JERKS WHEN IDLING. THIS IS A COMMON ISSUE THAT HAS BEEN REPORTED IN MULTIPLE PLACES BY A LARGE NUMBER OF PEOPLE. ISSUE HAS BEEN INCREASING IN FREQUENCY - MAKING THIS CAR UNSAFE TO DRIVE, YET CHEVROLET HAS NOT BOTHERED TO ADDRESS THE NOW OBVIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426694September 21, 2011
ELECTRICAL SYSTEM
SPEEDOMETER GETS STUCK AT DIFFERENT SPEEDS. CAN'T DETERMINE REAL SPEED WHEN THIS HAPPENS. WAS TOLD THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED. SPEEDOMETER STARTED WORKING AGAIN BY ITSELF SO I DID NOT REPLACE THE INSTRUMENT PANEL. NOW IT IS HAPPENING AGAIN. CHECKED ONLINE AND THERE ARE MANY MANY OF THE SAME COMPLAINT. THIS SHOULD BE A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426368September 19, 2011
SERVICE BRAKES, HYDRAULIC
I NOTICED THAT ALL OF A SUDDEN WHEN I WOULD TRY TO STOP MY CAR WOULD SHAKE OR HESITATE TO STOP. I THOUGHT IT WAS MY BRAKES. AFTER TRYING TO PARK AND THE BRAKES NOT STOPPING AT ALL. I TOOK THE CAR TO REPAIR SHOP TO BE FIXED. FIRST I WAS TOLD IT WAS THE MASTER CYLINDER AFTER REPLACING THAT THE CAR STILL WOULD NOT STOP. SO I WAS TOLD IT WAS THE HYDRAULIC ABS SYSTEM AND THAT ALL THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE DEALERSHIP DOESN'T HAVE THE PART IT IS ON BACKORDER DUE TO THE HIGH VOLUME OF THE PART. THAT SAYS TO ME THERE IS A PROBLEM THAT CHEVY NEEDS TO BE RESPONSIBLE FOR AND CORRECT BEFORE A SERIOUS ACCIDENT HAPPENS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425915September 18, 2011
SUSPENSION
HAD SEVERAL TIRES WEAR OUT PREMATURELY ON THE IMPALA IN THE FIRST YEAR AND HAVE HAD TO PAY FOR CONSTANT ALIGNMENTS EVER SINCE. ISN'T THERE A LAW SUIT REGARDING THIS ISSUE? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425774September 16, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY WARNING WOULD ILLUMINATE SPORADICALLY, CAUSING THE VEHICLE TO BECOME UNRESPONSIVE TO STARTING ATTEMPTS. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425684September 15, 2011
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
THE TRACTION ACTIVE LIGHT LIGHTS UP AFTER BACKING UP AND BRAKING. I UNDERSTAND THIS IS A KNOWN PROBLEM WITH IMPALAS. THE CAR MAKES A GRINDING NOISE FOR A SECOND OR TWO. THIS IS AN INTERMITTENT PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426049September 14, 2011
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, SUSPENSION
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POSSIBLE SPINDLE ARM PROBLEM CAUSING PREMATURE TIRE WEAR *TGW THE CONSUMER STATED HE HAD TO REPLACE THE TIRES TWICE, DUE TO THE DEFECT. THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING WRONG WITH THE VEHICLE AND SUGGESTED THE CONSUMER ROTATE THE TIRES MORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425418September 14, 2011
ENGINE AND ENGINE COOLING:ENGINE
PASS LOCK SYSTEM "SECURITY" LIGHT COMES ON AND THE CAR WILL NOT START. HAPPENS RANDOMLY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425483September 14, 2011
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I WAS WONDERING I HEAR A CLICKING SOUND ON MY AIR CONDITIONER WHAT COULD IT BE AND COULD THAT BE A RECALL. I CAN'T TURN ON MY AIR CONDITIONER BECAUSE I AM SCARED THAT MY CAR CAN CATCH FIRE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425516September 14, 2011
STEERING
THE FIRST INCIDENT OCCURRED DURING HEAVY RAINFALL. MY SON WAS TURNING RIGHT ONTO A HIGHWAY, AFTER STOPPING AT A STOP SIGN. ONCE HE BEGAN HIS TURN ONTO THE HIGHWAY, THE STEERING WHEEL LOCKED UP FOR A FEW SECONDS. HE THEN TURNED DOWN A RESIDENTIAL STREET AND DROVE AROUND A FEW BLOCKS, LOSING STEERING AGAIN FOR A FEW SECONDS WHILE TURNING A CORNER. HE PROCEEDED TO DRIVE BACK ONTO THE HIGHWAY AND DROVE 70 MILES TO HIS DESTINATION, RAIN CONTINUING, WITHOUT FURTHER INCIDENT. ON THIS SAME DAY, I DROVE HOME 70 MILES FROM THIS DESTINATION, THE RAIN CONTINUED AND I HAD DRIVEN ABOUT 30 MILES WHEN THE STEERING LOCKED FOR A FEW SECONDS AFTER I CROSSED A RAILROAD TRACK AND TURNED ONTO A RESIDENTIAL STREET. SINCE THEN, WE HAVE HAD AT LEAST ONE IF NOT MORE INCIDENTS OF THE STEERING LOCKING UP EACH TIME IT RAINS. THE STEERING EITHER LOCKS WHILE MAKING A TURN, OR AFTER THE TURN IS COMPLETED, OR AS WE ARE TURNING INTO A PARKING SPOT. TODAY, 9/14/2011, IT WAS RAINING AND MY STEERING LOCKED UP WHILE TURNING FROM A STOP SIGN, THEN AGAIN WHILE TURNING INTO A PARKING SPACE, AND AGAIN AS I WAS PULLING INTO MY DRIVEWAY. ON THIS DATE, HOWEVER, I NOTICED THAT THE LOW BATTERY INDICATOR CAME ON WHEN THE STEERING LOCKED. WHEN THE STEERING FIRST STARTED LOCKING UP, WE REPORTED IT TO THE DEALERSHIP, BUT THEY SAID THEY FOUND NOTHING WRONG WITH OUR VEHICLE. WE HAVE NOTIFIED THE CHEVROLET DEALERSHIP WHERE OUR IMPALA WAS PURCHASED, AND GM. IT IS OUR UNDERSTANDING THAT THERE IS NO RECALL FOR STEERING PROBLEMS ON THE 2008 IMPALA. THEREFORE, WE HAVE NOT BEEN SUCCESSFUL IN GETTING THIS POTENTIALLY DANGEROUS PROBLEM RESOLVED. *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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