Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10433755November 1, 2011
ENGINE AND ENGINE COOLING
COOLANT LEAK AT GASKET BETWEEN BLACK FRP (FIBERGLASS REINFORCED PLASTIC) UPPER INTAKE MANIFOLD / PLENUM AND METAL INTAKE MANIFOLD NEAR THROTTLE BODY. NHTSA 10006144. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433656October 31, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE WOULD SURGE AFTER IT SHIFTED INTO GEAR . THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 1,185.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433529October 29, 2011
SERVICE BRAKES, HYDRAULIC
HAD TO REPLACE BRAKE ROTORS IN FEB. BRAKES ARE LOCKED UP NOW OCT 29 SAME PROBLEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433496October 28, 2011
SEATS, VISIBILITY
THE HEADREST IN THE MIDDLE OF THE BACK SEAT MAKES IT IMPOSSIBLE TO HAVE A CLEAR VIEW OUT THE REAR WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433428October 27, 2011
SUSPENSION
WHEN THE TIRES NEEDED REPLACING ON THE CAR, I SPENT $1100.00 ON A SET OF PREMIUM TIRES, AFTER 10,000 MILES I NOTICED A ROARING SOUND FROM THE TIRES. I TOOK THE CAR TO THE TIRE DEALER. HE SAID THE PROBLEM WAS WITH THE ALIGNMENT OF THE VEHICLE, CAUSING THE TIRES TO WEAR UNEVEN, I HAD THE TIRES ROTATED EVERY 5,000 MILES, I TOOK THE CAR STRAIGHT TO MY CHEVY. DEALER. I WAS TOLD THE STRUTS WOULD HAVE TO BE GROUND OFF AND THE CAR REALIGNED AND THE COST WOULD BE MINE. I WORRY ABOUT THIS KIND OF REPAIR WHEN YOU ALTER THE PART BY MIS-SHAPING THE PART. THE COST TO ME WAS $197.00 AFTER HEARING ABOUT OTHER OWNERS WITH THE PROBLEM. I WORRY ABOUT TAKING ROAD TRIPS WITH MY VEHICLE. I THINK THAT GM SHOULD BE HELD LIABLE AND THE PROPER FIX DONE TO THE VEHICLES FOR THE SAFETY OF THE CAR OWNERS. I LIKE THE CAR FINE, EXCEPT FOR THE WORRY OF OUR SAFETY WHILE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432835October 26, 2011
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
GOT THIS CAR NEW 2003,AT 376 MILES HAD BRAKE PROBLEMS,HAD IT BACK TO DEALER 10 OR 11 TIMES FOR SAME PROBLEM,SO ABOUT EVERY 3-4 MONTHS I HAVE TO TURN ROTORS OR GET NEW ONE;S+BRAKE PADS,ALSO DASH LIGHTS ARE OUT,AS THE CAR IS OUT OF WARRANTY NOW,THIS IS THE WORST CAR I EVER OWNED ,AS I AM A RETIRED OTR TRUCK DRIVER ,SO I DONT MISUSE BRAKES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432931October 26, 2011
UNKNOWN OR OTHER, SUSPENSION
07 IMPALA FOR EXCESSIVE FRONT TIRE WEAR NOT REAR AS HAS BEEN THE PROBLEM. CAR HAS NOW 52,000 MILES ON IT . DEALERSHIP HAS TESTED THE CAR FOR PROBLEM WITH REAR ALIGNMENT BOLTS, CHECKED IT TO GM SPECS. CONTACTED GM WHO SAID THERE WAS NO PROBLEM WITH THE CAR. CAR GOES THROUGH A SET OF FRONT TIRES APPROX EVERY 15000 MILES. COMPLAINT STARTED AFTER REPLACING FIRST SET OF TIRES @ 16,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432549October 24, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 60 MPH WHEN THE HEADLIGHTS FAILED TO ILLUMINATE. THE HEADLIGHTS CONTINUED TO FAIL UNTIL THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,139.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432306October 21, 2011
SUSPENSION
I HAD BEEN COMPLAINING TO MY HUSBAND THAT THE CAR'S REAREND HAS POOR STABILITY AND IT'S HARD TO MAINTAIN IT DURING RAIN AND SNOW AND ICE. WHEN WE WENT TO HAVE IT INSPECTED THIS WEEK, WE WERE INFORMED THAT IT COULD NOT PASS AS THE REAR TIRES WERE BALD ON THE INSIDE. AS IT TURNS OUT, THERE HAVE BEEN REPEATED PROBLEMS WITH THIS CAR, AND A RECALL WAS DONE ONLY ON THE POLICE MODELS? ARE YOU KIDDING ME? WHAT ABOUT THE AVERAGE PERSON DRIVING THIS CAR???? WE ARE NOT AS IMPORTANT. OBVIOUSLY THERE IS A PROBLEM AND NOW I HAVE TO GET NEW TIRES (THAT ONLY HAVE ABOUT 10,000 MILES ON THEM) AT MY FREAKING EXPENSE AND I WILL NEED TO HAVE THE SUSPENSION FIXED. SOMEONE NEEDS TO GET A GENERAL RECALL DONE FOR THIS MODEL CAR....WE ARE JUST AS IMPORTANT AS THE COPS....WTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432312October 21, 2011
EXTERIOR LIGHTING
TURN SIGNALS COME BUT DO NOT BLINK. HAZARD SIGNAL COMES ON BUT DOES NOT BLINK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432322October 21, 2011
VISIBILITY, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE HEAD REST LOCATED IN THE MIDDLE OF THE REAR SEAT WAS BLOCKING THE DRIVERS VIEW WHEN SHE USED THE REAR VIEW MIRROR. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 11/25/11 *BF UPDATED 11/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430778October 19, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHEN DRIVING 50 MPH DOWN HILL, HE NOTICED THAT THE BRAKES WERE PULSATING. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THIS VEHICLE WAS A FREE ROLLING VEHICLE AND HE HAD TO GEAR DOWN WHEN DRIVING DOWN A HILL. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,300. UPDATED 11/18/11*LJ UPDATED 11/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430865October 19, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT HARD AND WOULD REMAIN STUCK IN A CERTAIN GEAR. ALSO, THE VEHICLE WOULD VIOLENTLY JERK. THE CONTACT WAS AWAITING A SERVICE APPOINTMENT WITH THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 124,906 AND THE APPROXIMATE FAILURE MILEAGE WAS 100,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430870October 19, 2011
ELECTRICAL SYSTEM
THE CAR WILL NOT START ALL THE TIME. BUT IF YOU TURN THE SWITCH ON AND OFF 3 TIMES IT MAY WORK OR MAY NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430606October 18, 2011
SERVICE BRAKES, HYDRAULIC
WITH BRAKE APPLICATION THE VEHICLE VIBRATES, SHUDDERS, AND THE STEERING WHEEL BECOMES HARD TO HOLD. CONDITION IS MOST EVIDENT ON DOWN HILL BRAKING. AFTER BRAKES COOL THE PROBLEM IS LESS NOTICEABLE. THE PROBLEM CAN THEN HAPPEN AT ANY GIVEN BRAKE APPLICATION, WITHOUT WARNING. THE VEHICLE IS HARD TO CONTROL IN THIS CONDITION AND THE DRIVER AND OCCUPANTS ARE STARTLED BY THE VIBRATIONS TAKING AWAY THE DRIVERS FOCUS ON DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430467October 17, 2011
SUSPENSION
VEHICLE HAD BEEN PULLING TO THE RIGHT. IT ALSO NEEDED OIL CHANGE ALSO SO TOOK IT TO LOCAL CHEVROLET DEALER, ALEXANDRIA MOTORS. THE SERVICE TECH INFORMED ME I NEEDED TO REPLACE TIRES SINCE THEY WERE WORN TO THE TREAD. THEY WOULD NOT COVER IT UNDER WARRANTY SO I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND WAS INFORMED THIS WAS A FREQUENT (NORMAL?) OCCURRENCE ON THESE VEHICLES DUE TO FACTORY DEFECTS. I PAID THE $581.12 FOR TIRES AND REPAIR DUE TO THE FAULTY ALIGNMENT FROM FACTORY. I WAS NOT AWARE OF EXTENSIVE INVOLVEMENT UNTIL I DID A GOOGLE SEARCH RECENTLY. I DID KEEP THE RECEIPTS, ETC AND HAVE HAD NO SUBSEQUENT PROBLEMS WITH THE VEHICLE NOW HAVING OVER 40,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430486October 17, 2011
STEERING, SERVICE BRAKES, HYDRAULIC
PURCHASED VEHICLE THAT WAS FRAUDULENTLY MISREPRESENTED AS A SAFE VEHICLE TO DRIVE ON PUBLIC HIGHWAYS, WHICH TURN OUT TO BE THE OPPOSITE. FEAR, VEHICLE IS UNSAFE TO DRIVE AND COULD RESULT IN A FATALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430415October 16, 2011
STRUCTURE:BODY:DOOR
I HAVE ALWAYS DRIVEN CHEVY, LOVE THEM. HOWEVER, IN EACH I HAVE HAD PROBLEMS WITH MY DOORS. I OWN A 2005 IMPALA,, AND ALL OF MY DOORS ARE NOT WORKING, TWO DO NOT WORK AT ALL 1 HAS TO BE HELD CLOSED WITH A ROPE AND THE LAST IS STARTING TO SHOW SIGNS OF BREAKING. I HAVE TAKEN TO A CHEVY DEALERSHIP AND THEY CAN NOT FIGURE OUT THE PROBLEM PERIOD. UM, THIS COST ME MONEY TO DO SO. PLEASE DIRECT ME TO ANY RECALLS OR HOW ON EARTH TO FIX THIS PROBLEM, CHEAPLY OR FREE SINCE IT HAS GOT TO BE A MANUFACTURING PROBLEM.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429992October 13, 2011
STEERING, ENGINE AND ENGINE COOLING
ON 10/5/11 I TRIED MY 08 IMPALA FOR FIRST TIME IN RAIN SINCE I PURCHASED IT USED 4 MONTHS EARLIER, THE CAR IS A POLICE VERSION WITH THE 3.9 FLEX FUEL ENGINE. WAS EXCITED TO TRY OUT NEW TIRES IN RAIN . , I WENT THRU A FEW PUDDLES IT SEEMED OK,IT WASN'T EVEN RAINING HARD, WHEN A CAR STOPPED IN FRONT OF ME, I ALSO STOPPED WHEN I TRIED TO TURN LEFT TO GO AROUND THE CAR THE STEERING WHEEL JUST FROZE,I HAD ONLY DRIVEN ABOUT 1 MILE .AFTER FEW SECONDS IT WAS OK, ABOUT 1 MINUTE LATER IT DID IT AGAIN. I JUST DROVE IT BACK HOME DISAPPOINTED KNOWING I WONT BE ABLE TO DRIVE IT DURING RAINING PERIODS . FOUND OUT THRU INTERNET THAT MANY CUSTOMERS HAVING SAME PROBLEMS WITH THIS CAR . GM NEEDS TO RECALL THIS CAR BEFORE SOMEONE GETS REALLY HURT DRIVING THIS DANGEROUS VEHICLE ! HOPEFULLY NOT TO LATE!!!!!! WAS LUCKY THIS PROBLEM WAS DISCOVERED WHILE CAR WAS STOPPED AND NOT ON HIGHWAY.. CHECKED FLUID, BELTS, ALL GOOD . . FROM LOS ANGELES *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430103October 13, 2011
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED WHILE MAKING A LEFT TURN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE ALSO HESITATED THEN SURGED FORWARD, AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE MANUFACTURER WAS CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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