Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10450543March 6, 2012
POWER TRAIN
TRANSMISSION SHIFTS HARD AND JERKS INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450563March 6, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPING, HARD SHIFTS, BROKEN MOTOR MOUNTS. TRANSMISSION ACTS LIKE IT'S NOT IN GEAR, DOESN'T ENGAGE UNTIL ABOUT 2,000 RPM THEN SLAMS INTO GEAR. ALSO SLIPS WHEN SHIFTING FROM 1ST TO 2ND AND AGAIN WHEN IN 4TH GEAR. *TR TRANSMISSION FAILURE, THE TRANSMISSION FAILS TO FULLY ENGAGE IN TO ANY GEAR WHEN IT IS SUPPOSED TO, IT WILL SLIP AND CATCH FROM A STOP, THE TORQUE CONVERTER FAILS TO LOCK UP AND ALL GEARS SLIP UNDER MODERATE TO HEAVY ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450269March 5, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. NONE OF THE AIRBAGS DEPLOYED AND THE CONTACT SUSTAINED A FRACTURED NECK, AS WELL AS OTHER INJURIES. THE VEHICLE WAS TAKEN TO AN IMPOUND AND DECLARED AS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 93,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10450277March 5, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR SEAT HEADREST SAT ENTIRELY TOO HIGH, OBSTRUCTING THE DRIVER'S VIEW OF THE REAR WINDOW. THE CONTACT STATED THAT THE HEAD REST WAS BLOCKING THE ENTIRE MIDDLE OF THE WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450240March 4, 2012
ELECTRICAL SYSTEM
I HAVE BEEN HAVING RECENT TROUBLE WITH MY CAR NOT STARTING. I TRY TO START IT AND NOTHING HAPPENS. I GET A SECURITY LIGHT THAT FLASHES. I AM USING THE ORIGINAL KEY. I WILL SOMETIMES BE ABLE TO START WITH WITHIN 15 MINUTES LATER, BUT SOMETIMES I AM STUCK SOMEWHERE FOR HOURS BEFORE IT WILL START AGAIN. IT IS NOT THE BATTERY BECAUSE I JUST RECENTLY GOT A NEW ONE THINKING THAT COULD BE THE PROBLEM. I READ ONLINE THAT IT HAS SOMETHING TO DO WITH A FAULTY PASS SECURITLY LOCK ISSUE WITH FLAWED GM SYSTEM. I ALSO READ THAT PAYING TO TRY THE FIX THE PROBLEM IS WORTHLESS BECAUSE IT WILL USUALLY JUST REOCCUR SO THERE SEEMS TO BE NO WAY TO FIX THIS WITHOUT CONTINIUING TO WASTE MY HARD EARNED MONEY. THIS IS BOTH A NUISACE AND HAS CAUSED ME MANY TROUBLES BEING LATE TO IMPORTATNT MEETINGS ETC. I ONCE HAD TO TAKE MY GRANNY TO THE HOSPITAL AND WAS NOT ABOUT TO BECAUSE MY CAR WOULDNT START. PLEASE DO WHAT YOU CAN TO GET THIS THING RECALLED AS I THINK IT IS UNFAIR TO ALL THESE PEOPLE. I LOVE TO BUY AMERICAN BUT THIS IS RIDICULOUS AND MAKES ME NOT WANT TO BUT ANOTHER AMERICAN MADE CAR. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450141March 3, 2012
POWER TRAIN
I HAVE BEEN LOOKING FOR A PAGE LIKE THIS FOR A FEW YEARS NOW, I DON'T EVEN KNOW HOW I GOT TO THIS ONE. THIS 2003 IMPALA STARTED ACTING LIKE THIS BEFORE THE MILES I PLACE DOWN, BECAUSE I BOUGHT THIS CAR USE AND MY WARRANTY END, I WAS TOLD I COULDN'T DO ANYTHING (THE DEALER STATED) WHEN I COME TO A STOP AND THEN START WELL TRY TO START THE CAR HESITATE AND THEN A HARD KICK/PUNCH AND IT WOULD DO THIS ONLY AT RED LIGHTS, STOP SIGNS, OR REVERSE. SO ON 05/12/2010 I BOUGHT THIS CAR TO A AUTO REPAIR SHOP THEY PERFORM A TEST AND IT CHECK OUT TWO OF THE SHIFT SOLENOIDS FOR THE TRANSMISSION WERE BAD SO THEY REPLACE BOTH SHIFT SOLENOIDS, SIDE COVER GASKET AND TRANSMISSION FILTER. COST ME $1,120.56 WITH IN A WEEK IT WAS STILL ACTING LIKE IT WAS NEVER WORK ON. I STARTED ASKING OTHER OWNERS ABOUT THERE IMPALA THEY ALL SAID IT DID THE SAME TO THEM. NOW HERE IT IS 2012 AND MY CAR STILL KICK HARD AND I CAN'T BELIEVE THERE ARE NO RECALL ON THE TRANSMISSION. I AM A LITTLE SHOCK MY MOTHER USE TO WORK FOR GM - *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450107March 2, 2012
AIR BAGS
THE REPLACEMENT SENSOR WHICH IS SUPPOSED TO CORRECT MY PROBLEM, THE MESSAGE SERVICE AIRBAG COMES UP ON THE DASH BENEATH THE STEERING WHEEL AND THE PASSENGER AIRBAG LIGHT INDICATES THE AIR BAG IS OFF EVEN WITH THE PASSENGER SITTING IN THE SEAT, WILL COST ME $992.50 TO FIX, JUST FOR A CENSOR THIS SEEMS MORE LIKE A COMPUTER, NOT AN ITTY BITTY SENSOR. SOUNDS LIKE AN ENGINEERING DESIGN OVER-KILL, $992.50 REALLY, THIS IS UNREAL FOR A SENSOR!!!! SOMETHING IS WRONG HERE. IT ONLY TAKES 8/10THS OF AN HOUR TO FIX IT. THAT IS WHY I CALL IT AN ENGINEERING DESIGN OVER-KILL!!! I CAN SEE A COMPUTER COSTING $992.50 TO FIX, BUT NOT A CENSOR WHICH ONLY TAKES 8/10THS OF AN HOUR TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449762February 29, 2012
SERVICE BRAKES, HYDRAULIC, STEERING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
MY ABS AND SERVICE TRACTION CONTROL LIGHT STAYS ON. WHEN I TURN MY STEERING WHEEL, THERE'S A FUNNY NOISE AND A FEELING LIKE MY BRAKES ARE SCRUBBING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449422February 27, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE TRACTION CONTROL, ENGINE AND THE THROTTLE WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE CONTACT WAS ABLE TO TURN THE VEHICLE ENGINE OFF FOR A MOMENT AND ONCE RESTARTED, THE VEHICLE RETURNED TO NORMAL FUNCTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER PERFORMED A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449476February 27, 2012
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC
THE PARKING BRAKE WILL NOT HOLD. WE HAD IT SERVICED BY CHEVROLET TWO TIMES AND WITHIN A COUPLE OF MONTHS THE BRAKE STOPPED HOLDING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449186February 24, 2012
EXTERIOR LIGHTING, POWER TRAIN
AT THE TIME MY CHEVY HAD 105,000 MILES ON IT THE TRANSMISSION WENT OUT, SO I GOT IT REBUILT IT HASN'T QUITE BEEN A YEAR A NOW THE NEW TRANSMISSION IS STALLING AND NOT SHIFTING CORRECTLY AT TIMES. ALSO WHEN USING MY TURN SIGNAL TO TURN JUST AS THE WHEEL STRAIGHTENS UP AND THE TURN SIGNAL TURNS OFF IT TRIGGERS THE HIGH BEAMS TO COME ON, THIS ONLY HAPPENS IF IT'S COLD OUT OR RAINING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449279February 24, 2012
STEERING
I HAVE A 2007 CHEVROLET IMPALA FOR MY WIFE TO DRIVE WITH MY TWO CHILDREN. THE POWER STEERING FAILS INTERMITTENTLY IN THE RAIN. THIS IS EXTREMELY DANGEROUS BECAUSE THE POWER ASSIST COMES AND GOES QUICKLY CAUSING THE DRIVER TO JERK THE WHEEL WHEN THE PWER ASSIST RETURNS. I REPLACED THE SERPENTINE BELT TWO MONTHS AGO FOR THE SAME ISSUE AND IT WAS FINE FOR A WHILE. I HAVE OVER 30 YEARS OF AUTOMOTIVE EXPERIENCE AND I HAVE EXPERIENCED THIS WHILE DRIVING THIS VEHICLE AND IT IS DANGEROUS. THERE IS CLEARLY A MANUFACTURE DEFECT WITH THE POWER ASSIST BELT, TENSIONER OR A PULLEY. THIS IS NOT THE OTHER CONCERN WITH THE CLUNKING INTERMEDIATE SHAFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449049February 23, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE CONTROL WHEN DRIVING OVER LIGHT SNOW. THE CONTACT STATED THAT THE VEHICLE PERFORMED AS IF HE WERE DRIVING ON ICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUSPENSION SYSTEM NEEDED TO HAVE A CAMBER KIT INSTALLED TO ASSIST WITH TRACTION CONTROL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449081February 23, 2012
EXTERIOR LIGHTING
WHILE DRIVING AND HIGH BEAM ON, THE HEADLIGHTS TOTALLY GO OUT. MOVE LEVER ON STEERING COLUMN TO ACTIVATE LOW BEAM, THE LIGHTS COME BACK ON. THIS HAS HAPPENED A NUMBER OF TIMES AND IS VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448903February 22, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHEN TO START CAR AND WOULD NOT START. LIGHTS AND RADIO WOULD COME ON. HAD A NEW BATTERY PUT IN AND THE ALTERNATOR CHECKED. 2 WEEKS LATER WHEN TO PICK UP NIECE FROM THE BABY SITTER, WAS INSIDE FOR 3 MINUTES CAME BACK OUT CAR WOULD NOT START AGAIN. AFTER 45 MINUTES OF TRYING TO START IT FINALLY STARTED. YESTERDAY, WENT OUT TO MY CAR TO DRIVE TO A MEETING AND ONCE AGAIN IT WOULD NOT START. ABOUT 40 MINUTES LATER I WENT BACK OUT TO TRY IT AGAIN AND IT STARTED RIGHT UP. I DID RESEARCH ONLINE AND FOUND SEVERAL COMPLAINTS. APPARENTLY THIS IS A PASS CODE ISSUE. I DO NOT FEEL I SHOULD HAVE TO GO AND GET ALL THIS WORK DONE WHEN THERE IS NO REAL SOLUTION. THE CODE WILL NOT ALWAYS COME UP SO NOBODY KNOWS WHAT EXACTLY IS WRONG WITH THE CAR. IN SUMMARY, THE SECURITY SYSTEM THINKS THAT I AM TRYING TO STEEL MY OWN CAR. THIS HAS LEFT ME STRANDED IN THE COLD 3 DIFFERENT TIMES. I AM A 25 YEAR OLD LADY. THAT IS TOTALLY UNSAFE AND AS THERE IS NO REAL SOLUTION TO THE PROBLEM THAT ANYONE CAN FIND HOW AND I SUPPOSED TO GET IT FIXED. I HAVE A CHILD ON THE WAY. THIS IS NOT THE ONLY YEAR THAT DOES IT EITHER. ALL IMPALAS HAVE THIS ISSUE FROM THE YEARS 2003-2005. HOW CAN A RECALL NOT BE ISSUED. I CALLED CHEVY AND THEY BASICALLY SAID TO GO TO A DEALER BUT THAT IS NOT AN ACCEPTABLE ANSWER WHEN I READ THAT SEVERAL PEOPLE HAVE SPENT THOUSANDS OF DOLLARS AT THEIR DEALER ON THE SAME ISSUE AND ARE STILL HAVING ISSUES. PLEASE HELP!! HERE ARE SEVERAL ARTICLES ON THE ISSUE: HTTP://WWW.JUSTAUTOREPAIR.COM/CHEVROLET/IMPALA/589-SECURITY-LIGHT-NOT-STARTING-IGNITION-2003.HTML HTTP://WWW.CHEVYHHR.NET/FORUMS/SHOWTHREAD.PHP?T=30631. HTTP://ANSWERS.YAHOO.COM/QUESTION/INDEX?QID=20081001165133AACVYJCHTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/CHEVY_IMPALA.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448932February 22, 2012
SUSPENSION
MASSIVE REAR TIRE PREMATURE WEAR CAUSED BY DEFECTIVE DESIGN AND DEFECTIVE TRI-COILED REAR SPRINGS, TRAILING ARMS, AND SPINDLE RODS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448972February 22, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA . THE CONTACT STATED THAT THE SPEEDOMETER AND THE ENTIRE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 85,456.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449019February 22, 2012
TIRES, SUSPENSION, WHEELS
I NOTICED THINGS ABOUT MY CAR BUT IGNORED THEM BECAUSE I THOUGHT, THIS IS A BRAND NEW CAR AND IT SHOULDN'T HAVE ANY ISSUES. FROM THE VERY BEGINNING I WOULD NOTICE THAT MY CAR WOULD SLIDE A LOT WHEN THERE WAS SNOW/ICE/RAIN ON THE GROUND. AS IF IT WASN'T SITTING ON THE GROUND PROPERLY. I WOULD LOOK AT IT FROM THE REAR AT A DISTANCE AND IT ALWAYS SEEMED TO SLANT/DROOP AT AN ANGLE. ABOUT A YEAR AND HALF OF OWNERSHIP WHILE GETTING MY OIL CHANGED A SERVICE TECH FROM AN AUTHORIZED CHEVROLET DEALER INFORMED ME THAT I HAD EXCESSIVE TIRE WEAR AND STATED THAT I NEEDED ALL NEW TIRES. NOTE HE NEVER STATED THAT I NEEDED A WHEEL ALIGNMENT OR THAT THERE WAS A POSSIBLE RECALL NOTICE THAT WE COULD FIX WHILE YOUR CAR IS STILL UNDER. HE JUST WANTED TO SELL ME TIRES. FROM DOING MY RESEARCH IT LOOKS LIKE I AM NOT ALONE WITH THE ISSUE OF EXCESSIVE TIRE WEAR. LOOKS LIKE GM IS ALSO AWARE OF THIS ISSUE. THERE IS A GM BULLETIN 08032 BUT GM ONLY STATES THAT GOVERNMENT CARS ARE AFFECTED. I KNOW OF SEVERAL PEOPLE THAT WORK ON GM ASSEMBLY LINES AND THEY WILL STATE THAT THERE IS NO DIFFERENCE, SO WHY HAS THERE NOT BEEN A RECALL ON THIS ISSUE. THIS IS VERY DANGEROUS FOR GM TO KNOWING KNOW THAT SOMETHING IS NOT CORRECT ON THESE CARS AND THEY ARE REFUSING TO DO ANYTHING ABOUT IT. HOW MANY LIVES HAVE BEEN LOST OR HAVE TO BE LOST FOR GM TO CALL A RECALL AND FIX THE ISSUE ON THESE CARS. UPDATE 2/22/2012: I HAVE GOTTEN THE "NEEDED" "SPECIAL" WHEEL ALIGNMENT BUT AM STILL CONSTANTLY REPLACING TIRES THAT HAVE BEEN ON MY CAR NOT EVEN A YEAR. WILL NEVER BUY A CHEVY AGAIN. NOT REPUTABLE AND DOING THE RIGHT THING WHICH IS TO CORRECTLY FIX OVER 400,000 CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449788February 21, 2012
ENGINE AND ENGINE COOLING
ENGINE MAKES A TICKING NOISE OR KNOCKING NOISE WHILE ACCELERATING , I'M VERY CONCERNED WITH THIS BEING THAT THIS NOISE STARTED THE NEXT DAY AFTER I HAD THE CAR HOME FROM THE DEALERSHIP . I'M HOPING THIS ISN'T A SAFETY CONCERN BUT IT SURE IS A CUSTOMER DISSATISFACTION. THE DEALER HAS TRIED TO ISOLATE THE NOISE AND COULD NOT AND SAID I WOULD HAVE TO WAIT FOR THE MANUFACTURER GM TO FIGURE OUT WHAT IS WRONG. I'M VERY DEPRESSED ABOUT THIS HAVING SPENT GOOD MONEY ON A NEW CAR JUST TO HAVE IT MAKE MORE NOISE THAT A 40 YEAR OLD CAR , AND THEN BEING TOLD I HAVE TO WAIT TILL SOMEONE COMPLAINS ENOUGH TO SEE IF IT CAN BE FIXED. I BEEN TOLD THAT THIS IS A NEW ENGINE IN THE IMPALA AND NOW AM WONDERING IF THIS ENGINE IS GOING TO BECOME A PROBLEM FOR THOUSANDS OF PEOPLE LIKE MYSELF. I HAVE READ SOME MAJOR CONCERNS FROM PEOPLE ABOUT THE 06 IMPALA AND HOPE THIS ISN'T WHERE MY CAR IS HEADED. ANY HELP THAT I COULD GET WOULD BE VERY APPRECIATED, THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448388February 18, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS REPORT IS ABOUT SUDDEN AND REPEATED HEADLIGHT ELECTRICAL SYSTEM FAILURE IN A 2005 CHEVROLET IMPALA SEDAN, AND A REQUEST FOR A NATIONWIDE SAFETY RECALL AND REPAIR AT GM EXPENSE FOR THIS ISSUE. AFTER GETTING IN MY 2005 IMPALA SEDAN AT APPROXIMATELY 4:55 PM ON 16 FEBRUARY 2012, I STARTED UP AND DROVE OUT ON THE ROAD THEN I SMELLED BURNING PLASTIC AND NOTICED THE HEADLIGHTS (LOW BEAM) WERE OUT. I TRIED THE HIGH BEAMS AND THEY WORKED AS DID THE LEFT AND RIGHT TURN SIGNALS, THE WINDSHIELD WIPER CONTROLS AND THE CRUISE CONTROL FUNCTIONED. AS DARKNESS INCREASED I HAD TO HOLD THE SWITCH IN THE HIGH BEAM POSITION SO I COULD SEE TO DRIVE SO I COULD GET HOME. FROM WHAT I COULD DETERMINE THE PROBLEM SEEMS TO BE IN THE WIRING TO/FROM THE MULTIFUNCTION LIGHT CONTROL SWITCH OR MAYBE IT IS THE SWITCH ITSELF ON THE STEERING COLUMN. THE FUSES AND RELAYS AND THE ALL SEEMED TO BE IN WORKING ORDER BUT THE LOW BEAM LIGHTS STILL DID NOT WORK. THIS FAILURE IS EXTREMELY DANGEROUS AND HAPPENS WITHOUT WARNING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME NOW. WITH DEALER PARTS COST FOR A REPLACEMENT MULTIFUNCTION LIGHT SWITCH AT $350.00 ALONE, NOT TO MENTION LABOR COSTS AND THE CRITICALITY OF LIGHTS WHILE DRIVING MEANS THIS SHOULD BE A REQUIRED SAFETY RECALL ITEM. I HAVE SEARCHED MECHANICAL FORUMS ON THIS SUBJECT AND THERE ARE MANY SUCH OCCURRENCES DOCUMENTED, BUT GM DOES NOT SEEM TO THINK THERE IS A COMMON PROBLEM OR A REASON TO INVESTIGATE AND FIX THE MALFUNCTION. THIS PROBLEM IS COMMON KNOWLEDGE AT GM DEALERSHIPS NATIONWIDE. SMELLING BURNING PLASTIC IS AN INDICATION OF A SERIOUS ELECTRICAL PROBLEM WHICH COULD LEAD TO AN ONBOARD FIRE IN THE CAR IN ADDITION TO CAUSING INJURY AND OR DEATH FROM A SUDDEN LIGHT OUTAGE AT NIGHT. AGAIN, I REQUEST A NATIONWIDE SAFETY RECALL AND REPAIR BE INITIATED AS IT APPEARS TO BE A MANUFACTURING DEFECT AND AN EXTREME SAFETY ISSUE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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