Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10681121February 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681207February 4, 2015
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A BURNING ODOR OF OIL EMITTING FROM THE VALVE COVER GASKET ON THE ENGINE. IN ADDITION, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681229February 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE HEATING SYSTEM WHEN THE DRIVER DOOR WAS OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681235February 4, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN THE PASSENGER DOOR OPENED, AN ABNORMAL NOISE EMITTED FROM THE DASHBOARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680810February 3, 2015
VISIBILITY/WIPER
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE REAR WINDSHIELD EXPLODED. THERE WERE NO INJURIES. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED ONCE BEFORE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680800February 3, 2015
AIR BAGS, STEERING
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT HAND TURN, THE STEERING WHEEL SEIZED CAUSING ANOTHER VEHICLE TO CRASH INTO THE PASSENGER FRONT SIDE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER FROM THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES WHICH REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10680801February 3, 2015
POWER TRAIN
TRANSMISSION DISENGAGED WHILE DRIVING. HAD TO COAST TO A SAFE PLACE ON THE SIDE OF THE ROAD. WOULD NOT RE-ENGAGE FROM PARK, NEUTRAL, OR ANY OTHER GEAR. HAD TO SHUT THE CAR OFF AND LET IT SIT. TRANSMISSION REPAIR SHOP SAID THE TRANSMISSION IS SHOT. NO WARNING - NO CHECK ENGINE LIGHT, NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680845February 3, 2015
STEERING, WHEELS, VEHICLE SPEED CONTROL
TODAY MY CAR LOCKED UP AND MY STEERING LOCKED UP WHEELS AND SPEED JUST MY BRAKES WAS THE ONLY THING THAT WORKED . THE CAR JUST SHUT OFF, NOT START BACK UP. I WAS AFRAID BECAUSE I HAD MY CHILDREN IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680970February 3, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, A SPEED BUMP WAS ENCOUNTERED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE STALLED AND CRASHED INTO AN EMBANKMENT AND GUARDRAILS. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BACK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000(ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10681044February 3, 2015
ENGINE
CAR DIES WHILE DRIVING. CAR MUST BE PUT IN NEUTRAL WHILE DRIVING AND RESTARTED WHILE MOVING TO AVOID ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680582February 2, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
HELLO, I JUST PURCHASED THIS VEHICLE FROM A USED CAR DEALER AND DROVE IT TO WORK TWO DAYS LATER. I WORK AN HOUR AWAY AND TAKE THE TURNPIKE....I NOTICED WHILE I WAS DRIVING THAT THE SPEEDOMETER WAS NEAR 90, AND WHEN I PULLED INTO MY JOBS PARKING LOT I WAS NEAR 40 MPH...THE PARKING LOT'S SPEED LIMIT IS 10 MILES PER HOUR WITH SPEEDBUMPS SO I KNEW SOMETHING WAS WRONG. WHEN I GOT OFF OF WORK MY GAS TANK READ PAST THE FULL MARK....I HAVE BEEN FILLING THE TANK EVERY OTHER DAY TO PREVENT BEING STRANDED. I IMMEDIATELY CALLED THE DEALER AND HE TOOK A LOOK AT IT. I PURCHASED THE CAR ON 01/17/15 AND TODAY'S DATE IS 02/01/15 AND I AM STILL WAITING TO GET THE PROBLEM RESOLVED. I'VE RESEARCHED ONLINE AND SEEN A LOT CHEVY IMPALAS HAVE THIS PROBLEM. MOST NOTABLY 2001-2005 I WOULD BE ETERNALLY GRATEFUL IF THE MATTER CAN BE RESOLVED. THANKS, [XXX] P.S. THERE WEREN'T SPECIFIC OPTIONS FOR THE PROBLEMS. THEY ARE:THE GAS GAUGE, SPEEDOMETER, THE WHOLE PANEL....I FOUND OUT THIS IS CALLED A CLUSTER? OR CLUSTER PANEL? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680611February 2, 2015
TIRES, WHEELS
EAGLE LS2 TIRES HAVE HAD THE SIDEWALL FAIL AND BLOW OFF. WHILE DRIVING AT 70MPH HIGHWAY SPEED. NEARLY CAUSING A MAJOR ACCIDENT(S). APPARENTLY THIS IS MUCH MORE COMMON THEN IT SHOULD BE AFTER READING ONLINE ABOUT THESE TIRES. AND COMMONLY ON IMPALA VEHICLES FOR MANY YEARS, NEARLY A DECADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680671February 2, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680694February 2, 2015
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE FUEL AND THE SPEEDOMETER GAUGE FLUCTUATED. THE MESSAGE BOARD ALSO DISPLAYED LOW OIL AND CAR LOWERING SPEED BEFORE THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680737February 2, 2015
SERVICE BRAKES
TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY AFTERWARD THE STABILITRAC LIGHT CAME, ENGINE POWER WAS REDUCED AND I WAS BARELY ABLE TO GET VEHICLE HOME AS THE ENGINE HAD NO POWER, BARELY ENOUGH TO GET THE VEHICLE TO MOVE FORWARD.THIS IS A VERY DANGEROUS CONDITION AND COULD CAUSE SOMEONE TO PANIC AND CRASH MAY OCCUR. MY WIFE AND I OWN A COLLISION APPRAISAL BUSINESS AND HAVE PROCESSED APPROX 60,000+ CLAIMS FOR VARIOUS NATIONAL INSURANCE COMPANIES. I ALSO BELIEVE THAT THIS SAME CONDITION HAS POSSIBLY BEEN THE CAUSE OF SOME OF THOSE CLAIMS AS I THINK BACK ABOUT INSURED COMPLAINING ABOUT BRAKE ISSUES, LOSS OF ENG POWER AND NOW I SEE THAT SAME CONDITION AND ISSUE ON MY OWN VEHICLE. I REALLY BELIEVE THAT THIS SHOULD BE INVESTIGATED AND FULLY CHECKED INTO AS THIS IS A VERY DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680546February 2, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ THE CONSUMER STATED AS OF 3/18/15, THERE WAS NO CONTACT MADE BY THE MANUFACTURER IN ORDER TO REPAIR THE VEHICLE. UPDATED 6/23/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680151January 31, 2015
UNKNOWN OR OTHER
WELL I TOOK THE CAR IN T 10AM FOR YEMMS TO PUT THE CHIP IN THE KEY AND THE CAR STILL DOESN'T START. SO I TOOK THE KEY TO GET ANOTHER ONE MADE TESTED AND THERE WAS NO CHIP FOUND IN THE KEY. SO NOW WHAT THE CAR DOESN'T MOVE SO I CAN'T TAKE IT TO YEMMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679863January 30, 2015
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
THE CAR IGNITION SUDDENLY SHUT OFF AND THE POWER STEERING AND BRAKES FAILED ON A STEEP GRADE. (THE IGNITION RECALL HAD PREVIOUSLY BEEN PERFORMED ON THE VEHICLE, AND THE KEY FOB HAD BEEN REWORKED SO IT SHOULDN'T HAVE BEEN A IGNITION ISSUE). THE TRANSMISSION WAS SHIFTED INTO NEUTRAL AND THE CAR RESTARTED (WHILE STILL COASTING DOWN THE HILL) TO REGAIN CONTROL,THIS WAS REPEATED NUMEROUS TIMES UNTIL A SAFE PLACE TO PULL OFF WAS REACHED. THIS GRADE WAS EXTREMELY STEEP, THE ROAD HAD SWITCHBACKS , CLIFFS,AND NO GUARDRAIL, IT WAS A MIRACLE NO ONE WAS INJURED OR KILLED. THIS SAME VEHICLE HAD JUST HAD A DUPLICATE PROBLEM AND WAS REPAIRED AT THE DEALERSHIP IN JULY, LESS THAT 1000 MILES PRIOR TO THIS CURRENT EVENT. THE DEALER IN JULY REPLACED THE MAS SENSOR AND THE BATTERY AS THEY SAID THE MAS WAS CORRODED AND NEEDED TO BE REPLACED. THIS CURRENT EVENT WAS CAUSED BY THE MAP SENSOR AND THE MAIN COMPUTER ACCORDING TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679903January 30, 2015
POWER TRAIN, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
DRIVING TO WORK AND THE SERVICE TRACTION CONTROL LIGHT WENT ON THEN ENGINE POWER REDUCED AND THROTTLE ERROR AND THE CAR WOULD NOT ACCELERATE AND POWERED DOWN. I WAS AT RED LIGHT SO I TURNED THE CAR OFF AND TURNED IT BACK ON THE CAR WOULD NOT ACCELERATE SO I TURNED IT OFF AGAIN AND WAITING PUT MY FLASHERS ON, WAITED A FEW MORE MINUTES AND THE CAR FINALLY STARTED TO MOVE. I TOOK TO THE DEALERSHIP BECAUSE IT'S A POWERTRAIN ISSUE AND I HAVE 100K POWERTRAIN WARRANTY AND THE DEALERSHIP SAID IT'S NOT POWERTRAIN AND WANTED $778 TO REPAIR, I CALLED CHEVY AFTER SEEING THE FORUMS ONLY THIS IS A KNOWN ISSUE THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT AND CHEVY SAID THEY ARE GOING TO WORK WITH THE DEALERSHIP. I HAVE TO BE BACK AT WORK MONDAY AND DRIVE THROUGH A VERY ROUGH NEIGHBORHOOD I DO NOT WANT TO BREAKDOWN IN THAT NEIGHBORHOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679945January 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM MADE AN ABNORMAL NOISE. THE FAILURE CAUSED THE INTERIOR OF THE VEHICLE TO BECOME EXTREMELY HOT AND OCCURRED WHETHER THE VEHICLE WAS ON OR OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUXILIARY MOTOR POWER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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