Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10663868February 10, 2015
ELECTRICAL SYSTEM
2003 CHEVROLET IMPALA. CONSUMER DISAPPOINTED OF AN IGNITION RECALL FIX. *TA THE DEALER MADE THE HOLE IN THE KEY FOB SMALLER, SO NO KEYS COULD BE PLACED ON THE RING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663874February 10, 2015
ELECTRICAL SYSTEM
2006 CHEVROLET IMPALA SAFETY RECALL CONSUMER TOOK VEHICLE TO DEALER. HOWEVER, THEY DIDN'T HAVE THE PARTS. *MW THE CONSUMER REFERENCED RECALL # 14V355000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682571February 10, 2015
ENGINE
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND ENCOUNTERING THE RAILROAD TRACKS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682047February 9, 2015
VISIBILITY/WIPER
JUST PURCHASED ON 02/02/2015 THE CAR COMES WITH REMOTE START SO CLEANED THE ICY SNOW OFF THE CAR AND WINDOWS. GOT INTO THE DRIVERS SIDE PUT ON MY SEATBELT THE CAR HAD SHUT OFF AFTER WARMING UP.SO I PUT THE KEY IN AND STARTED THE CAR PUSHED THE THE SPRAY BUTTON. THE PASSENGER SIDE WORKED THE DRIVERS SIDE DID NOT.AFTER GOING ONLINE I FOUND OUT PAGE AFTER PAGE OF COMPLAINT'S WHY NO RECALL THIS IS A SAFETY ISSUE THEY SAY IT COST $300.00 TO 600.00 EACH SIDE GM MADE THE PROBLEM THEY SHOULD BAY TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682289February 9, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING
LETTER FROM CONSTITUENT WHO EXPERIENCED PROBLEMS WITH HER 2008 IMPALA, SEEKING REIMBURSEMENT FOR THE REPAIRS SHE BELIEVES WERE ALL PART OF A RECALL. *SMD THE CONSUMER STATED ON APRIL 1, 2014, SHE HAD JUST EXITED THE INTERSTATE HIGHWAY, WHEN SUDDENLY THE ENGINE SHUT OFF. THE VEHICLE WOULD NOT RE-START AND A MESSAGE APPEARED ON THE DASH THAT READ THROTTLE CONTROL SYSTEM. THE VEHICLE WAS TOWED TO A SERVICE STATION. THE THROTTLE BODY WAS REPLACED. ON APRIL 19, 2014. THE CHECK ENGINE LIGHT ILLUMINATED AS SHE WAS DRIVING. SHE PULLED INTO A PARKING LOT, AND TURNED OFF THE ENGINE. THE VEHICLE DID NOT RE-START, ONCE AGAIN, THE VEHICLE HAD TO BE TOWED. THE POWER TRAIN CONTROL MODULE HAD TO BE REPLACED AND THE COMPUTER WAS RE-PROGRAMMED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682065February 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT MENTIONED THAT THERE WERE NO OTHER KEYS ON THE RING AND NO ADDITIONAL WEIGHT OTHER THAN THE SINGLE IGNITION KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682066February 9, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682103February 9, 2015
ELECTRICAL SYSTEM
THE FIRST TIME THE LOUD NOISE HAPPEN WAS BACK IN 12/2014. 02/08/2015 THE NOISE WAS SO LOUD THAT I PULL OFF THE ROAD. IT SEEMS TO BE COMING FROM BEHIND THE DASH OR RADIO? I CALL GM AND WAS ADVISED THAT THERE IS NOT AND HAS NOT BEEN A RECALL FORM THIS ALTHOUGH THERE HAS BEEN SEVERAL COMPLAINTS. PER GM THE COST OF REPAIRS IS ON THE CAR OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682112February 9, 2015
POWER TRAIN
WAS DRIVING AND CAR JUST LOST POWER AND CUT OFF. STARTED BACK UP AND COULDN'T GO OVER 5MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663888February 9, 2015
ELECTRICAL SYSTEM
2011 CHEVROLET IMPALA. CUSTOMER UNSATISFIED WITH GM RESPONSE TO FIXING LIFE SAFETY ISSUE. *TA CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE VEHICLE CONTINUES TO HAVE AN ENGINEERING DEFECT IN THE IGNITION SWITCH, THAT COULD LEAD TO THE SWITCH COMING OUT OF THE RUN POSITION. THE CONSUMER STATED GM'S FIX WAS TO MODIFY THE KEY AND USE SMALLER KEY RINGS. THE CONSUMER STATED THAT WAS JUST A PATCH, THAT DOES NOT RESOLVE THE UNDERLYING ENGINEERING DESIGN MANUFACTURING DEFECT IN THE IGNITION. *JB STATUS UPDATE 02/10/15*JB UPDATED 06/22/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682371February 9, 2015
ENGINE
VEHICLE OUT OF THE BLUE SAYS "REDUCING ENGINE SPEED" AND THEN CAR SLOWS DOWN AND CAN NOT SPEED UP IN TRAFFIC CARS ABOUT TO RUN OVER ME WONDER WILL THIS HAPPEN ON THE HIGHWAY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681670February 6, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE SERVICE AIRBAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 4/7/15*CN UPDATED 11/3/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681742February 6, 2015
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ON 494E IN BLOOMINGTON, MINNESOTA DURING RUSH HOUR AND SNOWING. THE TRACTION CONTROL LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON, THE CAR STARTED TO SLOW DOWN VERY FAST AND LOST POWER.THE FOLLOWING MSG CAME UP SERVICE STABILTRAK, REDUCING ENGINE POWER.THE CAR FELT LIKE IT LOST A COUPLE OF CYCLINDERS AND THE TRANSMISSION WOULD NOT SHIFT UP EASILY. AFTER TURNING THE CAR OFF AND RESTARTING THE STABILTRAK MSG WAS GONE AND THE TRACTION CONTROL LIGHT WENT OFF AND THE CRUISE CONTROL STARTED WORKING AGAIN.FEW DAYS LATER THE CHECK ENGINE LIGHT WENT OFF. CHEVY GARAGE NOT SURE OF PROBLEM WANTS CAR FOR SEVERAL DAYS. I HAVE HEARD MAY BE THROTTLE BODY NOT UNDER WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681799February 6, 2015
STRUCTURE:BODY
MY NEW CAR DEVELOPED A HORRIBLE ODOR AFTER ONLY ABOUT 1.5 YEARS OF OWNING IT. I HAD MIDAS MUFFLE LOOK FOR THE ODOR BECAUSE I THOUGHT IT MIGHT BE A DEAD MOUSE OR SQUIRREL. AT FIRST THEY COULDN'T FIND IT BUT ON THE SECOND VISIT (YOUR NOT GOING TO BELIEVE THIS) THEY FOUND SOME TYPE OF GROWTH INSIDE THE CAR'S FRAME RAIL ON THE PASSENGER SIDE OF THE CAR. THE SUBSTANCE ACTUALLY LOOKED LIKE SOME KIND OF MOLD OR FUNGUS GROWTH INSIDE THE FRAME RAIL. I THEN TOOK IT TO POHANKA CHEVEROLET, I BROUGHT THEM PICTURES OF THE MOLD/FUNGUS, I BROUGHT THEM SAMPLES OF THE MOLD/FUNGUS AND SHOWED THEM WHERE IT WAS LOCATED. THERE RESPONSE TO ME WAS THEY DIDN'T KNOW WHAT IT WAS, THEY COULDN'T GET TO IT AND THEY CAN'T FIX IT. THEY RECOMMENDED THAT MAYBE THEIR BODY SHOP COULD FIGURE OUT SOMETHING BUT IT IS NOT COVERED UNDER WARRANTY. I TOLD THEM THAT THIS PROBLEM WAS MAKING ME AND MY FAMILY SICK TO BE IN THE CAR BUT THEIR RESPONSE WAS HOW SORRY THEY WERE BUT IT IS NOT COVERED UNDER THE NEW CAR WARRANTY AND BASICALLY NOT THEIR PROBLEM. THEY ALSO REPORTED ON THE INVOICE THAT THE SMELL WAS FROM THE WATER IN THE SPARE TIRE WHEEL WELL WHICH THE SERVICE ADVISOR KNOWS IT WASN'T SINCE HE DIDN'T WANT TO HANDLE THE SAMPLE I BROUGHT AND HE COMPLAINED ABOUT HOW BAD IT SMELLED. I ACTUALLY HAVE NO CLUE WHAT THIS MOLD/FUNGUS IS AND I'M HAVING IT TESTED BY A FAIRFAX LAB NEXT WEEK. ALL IN ALL I HAVE SPENT ALMOST $1000 TRYING TO RESOLVE THIS PROBLEM BUT MY GUESS IS I"M GOING TO HAVE TO GET RID OF THIS CAR WITH ONLY 12-13000 MILES. I GUESS I SHOULD HAVE KNOWN, THERE WAS NO PROBLEM WITH THE CHEVY IGNITION SWITCHES EITHER UNTIL SOME FOLKS DIED FROM IT. I'VE NOTICED SIMILAR COMPLAINTS BUT I BET NO ONE HAS LOOKED AT THE CAR'S FRAME RAIL, THIS ISSUE IS TRULY UNBELIEVABLE AND NO ONE I HAVE TALKED TO (INCLUDING POHANKA CHEVEROLET)HAD EVER HEARD, SEEN OR EXPERIENCED SUCH A PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681473February 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, A BURNING ODOR WAS PRESENT NEAR THE DRIVER'S SEAT AREA. IN ADDITION, THE TRUNK WAS NOT OPENING, THE REAR RIGHT TURN SIGNAL WAS NOT WORKING DUE TO A BLOWN FUSE, AND THE FRONT SPEAKERS WERE NOT WORKING PROPERLY. THE FAILURES RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10662816February 5, 2015
ELECTRICAL SYSTEM
2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL 14299.* LD THE CONSUMER STATED THERE WERE THREE SETS OF KEYS TO THE VEHICLE. HOWEVER, GM STATED THEY WOULD ONLY CORRECT TWO KEYS UNDER THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681520February 5, 2015
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE VEERED TO THE RIGHT AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,785.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681566February 5, 2015
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT APPROXIMATELY 15 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE. THE CONTACT INDICATED THAT THE BRAKE PEDAL APPEARED TO BE STUCK AND COULD NOT BE DEPRESSED. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,100.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10681636February 5, 2015
POWER TRAIN
WITH NO DASHBOARD WARNING AT ALL, MY TRANSMISSION FAILED ON MY 4-YEAR OLD IMPALA. THE ONLY CLUE I HAD THAT ANYTHING WAS WRONG, WAS A "SURGING" OF THE ENGINE ABOUT 10 DAYS BEFORE THE TRANSMISSION FAILED, WHICH I HAD ATTRIBUTED TO BE FUEL INJECTION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662822February 4, 2015
ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL #14350.* LD THE CONSUMER STATED THE VEHICLE WOULD OCCASIONALLY STALL WHILE DRIVING. THE VEHICLE WAS INSPECTED AND THE BATTERY, STARTER, ALTERNATOR, ETC. WERE RULED OUT AS POSSIBLE CAUSES. THE CONSUMER HAD TO INCUR THE COST OF A FAULTY IGNITION. THE CONSUMER FINALLY RECEIVED A RECALL. BUT, WAS STILL DENIED REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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