Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10243610September 27, 2008
WHEELS, SUSPENSION
2005 CHEVROLET EQUINOX, MILEAGE 68,800. "GROWLING" HEARD COMING FROM THE REAR END OF THE VEHICLE. DIAGNOSED BY REPAIR SHOP AS REAR HUB BEARINGS GOING BAD AND THEY NEEDED TO BE REPLACED BEFORE TOTAL FAILURE WHICH COULD HAVE CAUSED SEIZING OR LOSE OF WHEELS. NO RECALL HAS APPARENTLY BEEN ISSUED AND IT ISN'T A "KNOWN" PROBLEM BUT LOCAL DEALERSHIP SAID THAT THEY HAD 16 REPLACEMENTS IN STOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242676September 17, 2008
VISIBILITY
HVAC CONTROL DEFECTS. WHEN RECIRCULATION AIR BUTTON IS ACTIVATED, THE COMPRESSOR IS ENGAGED WITH AC ON, EVEN IF THE AC BUTTON IS NOT ACTIVATED (PUSHED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242203September 15, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
SINCE I PURCHASED MY 08 CHEVY EQUINOX THERE HAS ALWAYS BEEN SOME ISSUES WITH MY A/C. I HAVE HAD IT IN FOR SERVICE 3 TIMES AND STILL CANNOT FIX THE PROBLEM. EVEN WITH THE AIR SET ON THE COLDEST SETTING THE AIR STILL OCCASIONALLY BLOWS HOT THEN COLD THEN HOT. THIS CONTINUOUS CONSTANTLY WHILE I AM DRIVING AROUND THE CITY. IT DOES NOT DO IT WHILE DRIVING ON THE HIGHWAY BECAUSE I HAVE FIGURED OUT THE RPM IS HIGH. WHENEVER THE RPM DROPS BELOW AROUND 1800 TO 1600 THE AIR BEGINS TO HAVE PROBLEMS. THE DEALERSHIP REPLACED SOME PARTS AND RECHARGED THE FREON IN THE CAR TWICE. I AM FED UP AND NEED SOME ADVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242137September 14, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TOOK 150 MILE TRIP FROM DELAWARE TO NJ. CAR DIED IN DRIVE WAY OF DESTINATION. TOWED TO LOCAL DEALER. ENGINE NEEDED TO BE REPLACED. WARRANTY NOT COVERING REPAIRS. PICKED UP CAR I NJ AUG 30TH WITH NEW ENGINE. DROVE APPROX 500 MILES AND ENGINE LIGHT CAME ON AGAIN. TOWED TO DEALER ON 9/14, WAITING FOR DEALER TO CONTACT US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241948September 12, 2008
AIR BAGS:FRONTAL, AIR BAGS
THE VEHICLE WAS INVOLVED IN A FRONTAL CRASH. THE DRIVER NOR THE PASSENGER AIRBAG DEPLOYED. THE WHOLE FRONT END OF THE VEHICLE WAS PUSHED IN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10241803September 11, 2008
SERVICE BRAKES, HYDRAULIC
AT HIGHWAY SPEEDS, ANY ATTEMPT AT BRAKING RESULTED IN RAPID POUNDING. THIS WAS NOT THE ABS ACTIVATING. THE CAR WAS BROUGHT TO THE DEALER (O'KEEFE CHEVROLET, IPSWICH, MA) FOR INSPECTION. ACCORDING TO THE SERVICE MANAGER, THE INSPECTION SHOWED THAT THE FRONT DISC BRAKES WERE SERIOUSLY WORN DOWN AND BOTH THE BRAKE PADS AND THE ROTORS NEEDED TO BE REPLACED. THE CAR HAD SLIGHTLY LESS THAT 18,000 MILES ON IT. IT WAS OUT OF THE 36 MONTH WARRANTY DUE TO THE ELAPSED TIME. THE DEALER REFUSED ANY WARRANTY CONSIDERATION FOR THE CAR. MY CONCERN WAS THAT THE BRAKE PADS WORE OUT IN A SHORT PERIOD OF MILEAGE. THE SERVICE MANAGER AT O'KEEFE STATED THAT THIS WAS DUE TO "LACK OF USE". NEEDLESS TO SAY, I FOUND THIS TO BE UNBELIEVABLE. I ASKED HOW THE BRAKES COULD BE WORN DOWN BY LACK OF USE. DO THEY DETERIORATE STANDING STILL IN MY DRIVEWAY? I CONTACTED CHEVROLET CUSTOMER SERVICE TO FURTHER EXPLORE THIS FAILURE. CHEVROLET'S ONLY RESPONSE WAS THAT THE CAR WAS OUT OF WARRANTY AND NOTHING WOULD BE DONE. MY QUESTIONS ABOUT THE BRAKES FAILING AT LOW MILEAGE WAS IGNORED BY THE CUSTOMER SERVICE REPRESENTATIVE AS SHE "WAS NOT TECHNICALLY TRAINED". MY CONCERN IN THE MATTER IS THAT THE BRAKES USED FOR THE 2005 EQUINOX WERE OF SUBSTANDARD QUALITY. THIS PLACE BOTH ME AND MY FAMILY IN A HAZARDOUS POSITION USING THE CAR. AT 18,000 MILES, YOU DON'T EXPECT A PROBLEM TO BE THE BRAKES. CHEVROLET HAS IGNORED MY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240629September 2, 2008
SEATS
PASSENGER FRONT SEAT IN 2008 EQUINOX. WHEN EXITING THE VEHICLE YOUR RIGHT LEG PINCHED BETWEEN THE SEAT ITSELF AND THE SIDE MOLDING TO THE SEAT. THOUGH THIS NOT A LIFE THREATENING SITUATION OR A CRITICAL HAZARDS, IT IS NEITHER THE LESS A CONSTANT REMINDER THAT THERE IS A FAULT WITH THE DESIGN OF THE SEAT. THE DEALERSHIP WILL SIMPLY LOOK AT THE SEAT AND SHAKE THEIR HEAD AND LOOK AT YOU AS WHAT THEY WANT THE DEALERSHIP TO DO ABOUT IT. THIS WHY I AM WRITING THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240067August 28, 2008
EXTERIOR LIGHTING
CONDENSATION IN HEADLAMP ASSEMBLY, BAD SEAL AROUND HEADLAMP. CAR IS NO LONGER UNDER WARRANTY DEALER AND MANUFACTURER NO LONGER REQUIRED TO FIX. A CAR THAT IS 3 YEARS OLD SHOULD NOT HAVE A SEAL GO BAD LEADING TO A BUILDUP OF WATER INSIDE THE HEADLAMP ASSEMBLY. I FELT IT WAS A DEFECTIVE PART AND GM SHOULD FIX IT, THEY FEEL OTHERWISE SITTING NORMAL WEAR AND TEAR, I DISAGREE, HENCE THE COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239584August 25, 2008
VISIBILITY, STRUCTURE
THE CAR WAS PARKED FROM TUESDAY 8/19 UNTIL 8/23 DUE TO TROPICAL STORM FAY. ON 8/24, THE FLOORBOARDS WERE SOAKING WET FROM UNDER THE DASHBOARD TO UNDER THE BACK SEAT; PUSH ON THE CARPET AND WATER WOULD JUST WELL UP. THE PARKING LOT WAS NOT FLOODED, THE WINDOWS ROLLED UP; THE SEATS WERE DRY, AS WAS ALL OF THE INSIDE PANELS; SO I'M NOT SURE WHERE THE WATER CAME FROM. I'VE CALLED CHEVY, THEY ARE SENDING ME TO A DEALERSHIP FOR REPAIRS AND CLEANING, AS THE VEHICLE IS STILL UNDER WARRANTY. THIS IS THE FIRST TIME THIS HAS OCCURRED, I BROUGHT IT WITH ME FROM NEVADA WHEN I MOVED. IT HAS BEEN DRIVEN THROUGH HEAVY RAINS, ALTHOUGH NEVER A TROPICAL STORM, AND I HADN'T NOTICED ANY LEAKING BEFORE. IT DID DAMAGE SEVERAL ITEMS THAT WERE ON THE FLOOR, AND IT IS VERY MUSTY IN THE CAR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239206August 21, 2008
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, SHE NOTICED EXCESSIVE VIBRATION AND A HUMMING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE DEALER REPLACED THE REAR BEARINGS AND SHAVED THE ROTORS. ONE YEAR LATER, THE FAILURE RECURRED AND SHE TOOK THE VEHICLE BACK TO THE DEALER. THEY REPLACED THE STRUTS, SWAY BAR, AND THE TWO FRONT TIRES AT THE COST OF OVER $1,000. THE TECHNICIAN STATED THAT THE SWAY BAR WOULD HAVE TO BE REPLACED BECAUSE IT WAS MADE OF PLASTIC. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REALIGNED. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238929August 19, 2008
POWER TRAIN, ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2005 EQUINOX WITH NORMAL DRIVING, MOSTLY HIGHWAY. BEGAN TO HEAR THE TYPICAL SOUNDS OF A FAILING BEARING PRIOR TO 60,000 MILES. VIBRATION IN STEERING, HUM PRESENT WHEN DRIVING, UNEVEN WEAR ON FRONT TIRES. REPLACED RFHUB UNDER WARRANTY AT APPROX. 69,000 MILES. WITHIN 10,000 MILES THAT RFHUB BEGAN TO FAIL, BY THE TIME I COULD GET IT TO THE DEALERSHIP I HAD SURPASSED MY WARRANTY AND THE 12 MONTHS/12,000 WARRANTY ON THE INSTALLED PART VIA THE DEALERSHIP. WAS TOLD THAT IT WASN'T OUT OF THE ORDINARY FOR THE PART TO FAIL SO QUICKLY, WHICH IS NEWS TO ME! HOW CAN A BEARING FAIL THAT QUICKLY AND NOT BE DEFECTIVE. WAS FORCED TO PAY OVER 500.00 TO REPLACE IT. HAVE COMPLAINED NUMEROUS TIMES ABOUT A RATTLE WHEN GOING OVER BUMPY ROADS AND RECEIVED THE "WE COULDN'T REPLICATE IT" RESPONSE SINCE INITIAL COMPLAINT PRIOR TO 60,000 MILES. HAVE HEARD THAT THE TIERODS ARE TO BLAME, HAVE MENTIONED IT, BUT STILL DEAL WITH THIS RATTLE THAT GOES UNACCOUNTED. ALSO HAVE BAD ELECTRICAL THAT "CAN'T BE REPLICATED" AT THE DEALERSHIP. RADIO AND PANEL IN DASH FLASH AT RANDOM TIMES AS IF A WIRE WERE LOOSE OR SHORTING, LOUD BOOMING THUDS COME FROM THE SPEAKERS AT THE SAME TIME. SPEAKER BLEW IN DOOR, BUT AFTER WARRANTY. REGARDLESS OF NUMEROUS COMPLAINTS I WOULD HAVE TO PAY OUT OF POCKET BECAUSE THEY COULDN'T REPLICATE THESE THINGS WHEN TAKEN IN TO GET LOOKED AT. FUEL GAGE STICKS, BUT EITHER HAVE TO PAY 120.00 TO POSSIBLY CORRECT IT WITH A FUEL SYSTEM CLEANER, OR PAY 700.00 TO REPLACE FUEL FILTER. SUCH GREAT OPTIONS. MY FAMILY HAS WORKED FOR GENERAL MOTORS FOR YEARS, IT'S A SHAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238523August 17, 2008
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES CARS SHAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238318August 14, 2008
ELECTRICAL SYSTEM:WIRING, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I HAVE A 2005 CHEVY EQUINOX THAT HAS EXPERIENCED MULTIPLE ELECTRICAL PROBLEMS. FIRST I HAD IGNITION PROBLEMS, AIR CONDITIONER PROBLEMS, BATTERY BEING DRAINED WITHOUT CAUSE, WINDOW CONTROL AND SO FORTH. EACH TIME I TOOK IT TO THE DEALER FOR REPAIRS AND EACH TIME A REPAIR WAS MADE. ONLY AFTER THE WARRANTY WAS OUT DID I DISCOVER BY ACCIDENT THAT THE PROBLEMS WERE CAUSED BY A FAULTY WIRING HARNESS. THE MAIN DASH WIRING HARNESS LOCATED IN THE LEFT FLOOR PANEL ON THE DRIVER'S SIDE HAS SIGNS OF MELTING, AND SHORTS WITH THE SLIGHTEST MOVEMENT. THE SHORTAGE CAUSES THE AIR CONDITIONER TO STOP BLOWING AND WILL CAUSE THE ENGINE TO COMPLETELY DIE OUT. I HAVE HAD THE CAR EVALUATED BY TWO MECHANICS WHO BOTH STATED, WITHOUT KNOWING SOMEONE ELSE HAD LOOKED AT IT, THAT THE CAR IS A FIRE HAZARD AND SHOULD BE REPAIRED IMMEDIATELY. I ALSO SPOKE WITH A LOCAL BODY SHOP THAT HAS REPAIRED AT LEAST ONE EQUINOX THAT BURNED DUE TO THIS SAME WIRING HARNESS. THE REPAIRS ARE CURRENTLY BEING MADE AT A COST OF $4,000.00. I BELIEVE THAT THIS IS A MORE WIDE SPREAD PROBLEM THAN HAS BEEN REPORTED AND HOPE THAT OTHERS WITH SIMILAR PROBLEMS WILL SPEAK OUT AS GENERAL MOTORS IS UNWILLING TO INVESTIGATE THIS. I ENCOURAGE NEW CAR BUYERS TO BEWARE OF THIS COMPANY, AS I HAVE BEEN SORELY DISAPPOINTED WITH THEIR PRODUCT AND SERVICE. *TR THE CONSUMER ALSO STATED THERE WAS A ROARING NOISE COMING FROM THE REAR OF THE VEHICLE. SHE LATER FOUND OUT THERE WAS A PROBLEM WITH DIFFERENTIAL AFTER BEING TOLD THERE WAS NOTHING IN THE REAR TO CAUSE A NOISE. UPDATED 12/04/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237946August 13, 2008
POWER TRAIN:DRIVELINE, EQUIPMENT:MECHANICAL
DRIVING UNDER NORMAL CONDITIONS I'VE EXPERIENCED TWO FAILED FRONT WHEEL BEARINGS ON DRIVER SIDE CAUSING VEHICLE TO VIBRATE, CHEVY GARAGE REPLACED UNDER WARRANTY NOW UPON GETTING VEHICLE INSPECTED IT WAS DISCOVERED THAT CARRIER BUSHING THAT CONNECTS FRONT DRIVESHAFT TO REAR DRIVESHAFT HAS FAILED WHICH COULD CAUSE DRIVESHAFTS TO FALL OFF. CAR IS A 2005 CHEVY EQUINOX WITH 35,000 MILES ON IT, I FEEL GM SHOULD RECALL THESE VEHICLES AND CHECK THESE PROBLEMS OUT BEFORE DRIVERS HAVE A SERIOUS ACCIDENT. PEOPLE ARE NOT REPORTING THESE FAILED COMPONENTS BECAUSE GARAGES ARE FIXING UNDER WARRANTY SO IT DOESN'T GET REPORTED TO YOU. I FEEL THESE COMPONENTS ARE DEFECTIVE RIGHT FROM FACTORY SO THERE SHOULD BE A RECALL, THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236845August 4, 2008
VISIBILITY
WENT THROUGH THE CAR WASH AND WHEN THE TOP WAS BEING CLEANED, WATER STARTED POURING IN THROUGH THE OVERHEAD FRONT READING LIGHTS AND THE PASSENGER SIDE FLOORBOARDS. THOUGHT SUNROOF GOT LEFT OPEN BUT IT WAS FULLY CLOSED. HAVE NOT YET TAKEN TO THE DEALERSHIP BUT WILL THIS WEEKEND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236633August 1, 2008
FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
JUST THIS WEEK, WITHOUT ANY WARNING MY 2005 EQUINOX DIED IN THE MIDDLE OF A BUSY STREET AND WOULD NOT START....WHEN THE LOCAL DEALERSHIP GOT IT (NOT UNDER WARRANTY) THEY FOUND THAT THE FUEL PUMP BLEW A FUSE AND WHILE REPLACING THE FUSE IT CONTINUED TO BE A PROBLEM. SO I HAD TO FORK OVER A SMALL FORTUNE TO HAVE THE FUEL FILTER REPLACED. SHOULDN'T SOMETHING LIKE THE FUEL FILTER, OF WHICH IS INSIDE THE FUEL TANK, BE UNDER A LIFE TIME WARRANTY FROM THE ORIGINAL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236552July 31, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHE WAS ABLE TO REMOVE THE KEY FROM THE VEHICLE WHILE IT WAS IN THE ON POSITION. WHEN THE VEHICLE WAS IN THE LOCAL REPAIR SHOP SHE MENTIONED THE DEFECT TO THE MECHANIC, AND THEY INFORMED SHE SHOULD CHECK FOR RECALLS RELATED TO THE PROBLEM. THERE IS A RECALL FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION (NHTSA CAMPAIGN ID #04V302000) HOWEVER THE DEALER STATED THAT HER VIN # WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 73,776.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236554July 31, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
OUR 2005 CHEVROLET EQUINOX BEGAN TO BLOW WARMER AIR THAN USUAL WHEN IN THE COLDEST AIR CONDITIONING SETTING. WE TOOK IT TO THE DEALERSHIP AND WERE TOLD THE PROBLEM WAS AN INTERNAL VALVE IN THE COMPRESSOR FOR THE AIR CONDITIONING UNIT. $1,050.00 TO REPLACE. OUR VEHICLE IS 9 MONTHS AND 4,000 MILES OUT OF WARRANTY. WE TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HE SAID WITHOUT HAVING TO LOOK ANYTHING UP. IT'S A SYSTEMIC PROBLEM WITH THE 2005 MODEL YEAR EQUINOX AND THE PART IS BACK ORDERED FOR 2 MONTHS BECAUSE SO MANY PEOPLE HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235756July 25, 2008
SERVICE BRAKES, HYDRAULIC
THE BRAKE PEDAL IN MY 2005 EQUINOX WENT TO THE FLOOR. I USED MY FOOT TO BRING IT BACK UP AND THEN HAD THE HYDRAULICS OF THE BRAKE PEDAL. EXAMINATION BY MY CAR X REPAIR SERVICE SHOWED AND E CLIP IS USED TO HOLD THE MEDAL BAKE ROD TO THE PLUNGER HAD COME OUT CAUSING IT SOMETIMES TO BE DISCONNECTED FROM THE OTHER PART. THIS COULD HAVE BEEN DEADLY AS YOU NEVER KNEW WHEN YOU WOULD HAVE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235349July 22, 2008
STEERING, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VERY FIRST DAY HE TOOK THE VEHICLE HOME, IT BROKE DOWN. ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND FLICKERED, AND THE VEHICLE WOULD STALL. WHILE DRIVING 25 MPH, THE VEHICLE WOULD COMPLETELY SHUT DOWN AND LOST ALL POWER STEERING AND BRAKING ABILITY. THE COMPUTER WOULD RESET ITSELF AND THEN RESTART. THE FAILURE WOULD OCCUR INTERMITTENTLY. HE TOOK THE VEHICLE TO THE DEALER APPROXIMATELY 14-15 TIMES AND THEY ATTEMPTED TO REPAIR THE FAILURE, BUT IT WAS NEVER REMEDIED. AFTER HE STATED THAT THE VEHICLE WAS A LEMON, THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. HE CONSULTED THE MANUFACTURER AND WAS INFORMED THAT IF THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 6,025 AND FAILURE MILEAGE WAS APPROXIMATELY 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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