Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10513703May 27, 2013
STEERING, ELECTRICAL SYSTEM
ON SATURDAY MAY 25, 2013 MY 2007 CHEVROLET EQUINOX WOULD NOT START. THE KEY HAD GOTTEN STUCK IN THE IGNITION AND I DID NOT REMOVE IT AND I THINK THAT KILLED THE BATTERY. I TRIED TO JUMP START THE CAR WITH NO SUCCESS. FINALLY ON SUNDAY MAY 26,2013 I HAD A PROFESSIONAL COME JUMP START IT. AFTER IT STARTED THE POWER STEERING WENT OUT AND THE STABILITRAK WARNING LIGHT CAME ON. THIS HAS NEVER HAPPENED BEFORE AND I DON'T KNOW WHAT'S CAUSING IT. I READ IN THE FORUM THAT THERE WERE SEVERAL OTHER EQUINOX'S WITH THE SAME PROBLEM. I THINK IT SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513366May 24, 2013
ENGINE
BLOWN HEAD GASKET AT 101,000 MILES. I NOTICED THAT COOLANT WAS DISAPPEARING AND TEMPERATURE GAUGE WAS SLIGHTLY ABOVE NORMAL. I MENTIONED THIS TO THE TECHNICIAN WHEN I TOOK THE CAR IN FOR AN OIL CHANGE. THE TECHNICIAN INDICATED THAT THE COOLANT WAS MIXING WITH THE OIL AND I SHOULD HAVE IT CHECKED OUT BY A MECHANIC IMMEDIATELY. I BROUGHT THE CAR TO MY MECHANIC WHO DIAGNOSED IT AS BLOWN HEAD GASKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512453May 16, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE OVERHEATED. THE CONTACT PULLED OVER TO CHECK UNDER THE HOOD AND FOUND SMOKE COMING FROM THE ENGINE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS ADVISED THAT THE HEAD GASKET HAD MALFUNCTIONED. THE CONTACT DID NOT HAVE ANY REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 141,000. MAH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10512465May 16, 2013
ELECTRICAL SYSTEM
AFTER DRIVING THE 2013 EQUINOX OFF THE DEALER LOT WITH 5 MILES ON THE SPEEDOMETER, THE RADIO SCREEN BEGAN TO SCRAMBLE. A FEW DAYS LATER, THE BACKUP SCREEN DID NOT WORK, AND GOES BLANK, THE RADIO SCREEN BEGINS TO FLICKER, SCRAMBLES, AND BLANKS OUT. CONTACTED THE DEALER AND THAT FRIDAY THE DEALER CHECKED IT AND ORDERED THE PART. ON APRIL 19, AT THE DEALER WE WERE TOLD THEY ORDERED THE WRONG PART, NO EXPLANATION NO COMMUNICATION. ON MAY 10 RETURNED TO DEALER AND THEY REPLACED THE RADIO SCREEN. ON THE WAY HOME THE RADIO SCREEN FLICKERED. THE FOLLOWING DAY THE BACKUP CAMERA DID NOT WORK. CONTACTED THE GENERAL MANAGER ON MAY 11 AND WAS TOLD THEY WOULD GET BACK WITH US THE FOLLOWING MONDAY. WE CALLED MAY 16TH AND THE GM GAVE A LAME EXCUSE, ON MAY 17 WE ARE RETURNING TO THE DEALER TO GET THE PROBLEM RESOLVED. WE LIVE 70 MILES FROM THE DEALER. A $28K PURCHASE AND NO ONE CAN FIGURE IT OUT NOR OWN UP TO THE FACT THAT THEY HAVE LOUSY SERVICE AND COMMUNICATION SKILLS. SIGNED DISAPPOINTED IN GM PRODUCTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511836May 14, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEAT JUST STOPPED BLOWING OUT , WAS TOLD IT COULD BE TEMPERATURE CONTROL DOOR, $25 PART AND $800 IN LABOR , THIS IS A PROBLEM THAT SHOULD HAVE A RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511658May 13, 2013
FUEL/PROPULSION SYSTEM, STEERING, VEHICLE SPEED CONTROL
WHEN THE CAR IS EXCELLING FROM A STOPPED POSITION, AROUND THE TIME THE CAR IS REACHING 10 MPH, BRAKING FOR A COMPLETE STOP THAN HAVING TO ACCELERATE BEFORE COMING TO A COMPLETE STOP; SUCH AS WHEN A STOPPING FOR A RED LIGHT AND THE LIGHT TURNS GREEN, OR SLOWING DOWN FROM EXITING THE INTERSTATE THE VEHICLE WILL SHIFT HARD, MAKING A 'CLUNK' TYPE SOUND. ALSO, WHILE DRIVING UNDER NORMAL CONDITIONS THE STEERING WHEEL WILL MAKE SUDDEN SMALL JERKING MOTION. BOTH PROBLEMS HAVE OCCURRED MULTIPLE TIMES, IN VARIOUS DRIVING CONDITIONS. THE CRUISE HAS BEEN ON AND OFF WHEN THE STEERING ISSUE HAS OCCURRED; THE TRACTION CONTROL HAS BEEN ON AND OFF WHEN THE STEERING ISSUE HAS OCCURRED. I DRIVE IN 'ECO' MODE REGULARLY. AND I AM NOT INCLUDING SUDDEN STOPS IN THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511774May 13, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ANTI LOCK BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE BRAKE PEDAL VIBRATED ABNORMALLY WHEN DEPRESSED. THE ANTI-LOCK BRAKING SYSTEM WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THEY ADVISED THE CONTACT THAT THE ABS SYSTEM FAILED AND HAD BEEN REPLACED. THE FAILURE RECURRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511816May 13, 2013
ELECTRONIC STABILITY CONTROL (ESC), STEERING
STABILITY TRAC LIGHT CAME ON, LOST POWER STEERING, TOOK IT TO CHEVY DEALER, SAID LOW VOLTAGE CONDITION, REPLACED BATTERY, WORK FOR ABOUT A MONTH, SAME PROBLEM AGAIN. NOT THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511553May 12, 2013
ENGINE
TOOK MY CAR IN FOR SERVICE BECAUSE THE CAR WAS SHAKING, AND RATTLING WHILE DRIVING, LOSS OF ENGINE POWER. EVENTUALLY THE ENGINE STALLED AND STALLED SEVERAL TIMES UPON RESTARTING THE ENGINE. THE SERVICE TEAM SAID THEY NEEDED TO REPLACE AN O2 SENSOR. SINCE THEN THE CAR IS STILL STALLING AND RIDING ROUGH BUT DOES NOT HAPPEN AS OFTEN. SERVICE DEPARTMENT KEEPS TELLING ME THEY ARE NOT ABLE TO ?REPRODUCE THE PROBLEM?. SO FAR THE CAR HAS STALLED ON ME 4 TIMES IN LESS THAN A WEEK AFTER BEING THE IN SHOP TWICE FOR THE SAME PROBLEM. A CAR WITH LESS THAN 45,000 MILES SHOULD NOT BE DOING THIS !! THIS POSES A DANGER TO THE PUBLIC AND MY FAMILY IF IT STALLS AND I AM UNABLE TO GET THE CAR OFF THE ROAD IN TIME TO AVOID AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511453May 10, 2013
EXTERIOR LIGHTING
CONDENSATION WATER IN HEADLIGHTS SOMETIMES VERY BAD,,,,, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511142May 8, 2013
FUEL/PROPULSION SYSTEM
THIS IN REGARDS TO GM RECALL 12190. GM SENT ME A NOTICE THAT A CRACK FUEL PUMP MODULE WAS POSSIBLE FOR MY CAR. I HAD THAT PROBLEM A YEAR EARLIER THAN THE NOTICE AND PAID A GM DEALER ALMOST $1000.00 TO REPAIR. IN THE RECALL NOTICE SENT BY GM, THEY SAID THAT THEY WOULD NOTIFY ME WHEN PARTS BECAME AVAILABLE FOR MY CAR. IT HAS BEEN ALMOST 8 MONTHS SINCE THAT NOTICE, AND I HAVE NOT BEEN NOTIFY, CALLS TO GM CUSTOMER SERVICE HAVE ADVISE ME THAT THEY DO KNOW WHEN THE PARTS WILL BE AVAILABLE, NOR ARE THEY CONCERNED OR OBLIGATED TO MAKE THE PART(S) AVAILABLE, THIS THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511055May 8, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE SEIZED IN REVERSE AND THE BRAKES CONTINUOUSLY SLIPPED. ALSO, THE CONTACT MENTIONED THAT WHENEVER MAKING A TURN, THE VEHICLE WOULD MAKE A LOUD POPPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 1,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511006May 7, 2013
EQUIPMENT ADAPTIVE/MOBILITY, FUEL/PROPULSION SYSTEM
THE FUEL PUMP MODULE WAS LEAKING FUEL, AS DISCOVERED BY MY MECHANIC. THE PUMP HAD TO BE CHANGED AT GREAT EXPENSE. WHY HAS THIS PROBLEM NOT BEEN ADDRESSED ACROSS THE BOARD FOR EQUINOX, INSTEAD OF SELECTIVE STATE REGISTERED AS MENTIONED IN THE GM RECALL ? I COULD HAVE HAD A POTENTIAL FIRE HAD I NOT DETECTED FUEL FUMES WHEN I DID. THANK YOU, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511029May 7, 2013
LATCHES/LOCKS/LINKAGES, AIR BAGS, EXTERIOR LIGHTING
MY 2008 EQUINOX HEADLIGHTS ARE FULL OF WATER WHICH MAKE THE VISIBILITY AT NIGHT VERY BAD. THE DOOR LOCKS WILL ONLY OPEN THE LOCKS PART OF THE WAY AND YOU CAN'T GET IN THE CAR, AND THIS SEEMS TO BE AFFECTED MORE WHEN THE SUN SHINES ON THE VEHICLE. IT ACTS LIKE THE LOCKS WON'T WORK IN THE HEAT. I ALSO HAVE THE PASSENGER AIR BAG LIGHT COMING ON ANYTIME SOMEONE SITS IN THE PASSENGER SEAT. I HAVE BEEN TOLD BY THE DEALERSHIP THAT THE AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. THIS IS SUCH A COMFORTING FEELING, AND I REALLY DON'T UNDERSTAND WHY THESE ISSUES ARE NOT RECALLED BY THE AUTO MAKER. CAN ANYONE HELP US? THERE ARE THOUSANDS OF THESE VEHICLES ON THE ROAD THAT ARE NOT SAFE......... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510746May 6, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT RETRACTED AND WOULD NOT RELEASE. THE FAILURE PREVENTED THE CONTACT FROM RELEASING THE CHILD FROM THE CAR SEAT. THE CONTACT HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE SEAT BELT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 109,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510780May 6, 2013
SEATS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER FRONT SEAT WARMER FAILED AND BURNED A HOLE THROUGH THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10510797May 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 68,759. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510866May 6, 2013
STRUCTURE:BODY
ON 05/05/13 MY 7 YEAR OLD DAUGHTER NOTICED THAT THE BACKSEAT FLOORBOARDS WHERE WET. IT'S BEEN RAINING A LOT SO I SHRUGGED IT OFF WITHOUT CHECKING. ON 05/06/13 I NOTICED PUDDLING IN THE FRONT DRIVERS SIDE FLOORBOARD. REMEMBERING WHAT MY 7 YEAR OLD HAD SAID I LOOKED BACK TO FIND STANDING WATER IN THE BACK SEAT FLOOR BOARDS!!! I RESEARCHED ONLINE AND CHECKED THE SPARE TIRE WELL AS RECOMMENDED. IT HAD STANDING WATER! I CALLED THE DEALERSHIPS SERVICE CENTER AND THEY ADVISED ME THAT I WOULD HAVE TO PAY $265 FOR A "WATER LEAK DIAGNOSTIC". THEN I WOULD HAVE TO PAY FOR WHATEVER THE ISSUE IS BECAUSE I AM NOT UNDER WARRANTY. I HAVE 2 CHILDREN AND AM WORRIED ABOUT MOLD. NOT SURE HOW I AM GOING TO FIX THIS WITHOUT BANKRUPTING. I SUCKED IT ALL OUT WITH A WET VAC AND WILL CONTINUE TO WORK ON THE CARPET EVERY DAY. SOMEONE HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510705May 5, 2013
POWER TRAIN, SEATS, FUEL/PROPULSION SYSTEM, ENGINE
PURCHASED 4/2010 1 AT A RED LIGHT, CAR IDLED REALLY ROUGH, THEN ALL OF THE DASH LIGHTS CAME ON. I DROVE STRAIGHT TO THE DEALERSHIP. THEY CHECKED IT OUT AND SAID I NEEDED A NEW FUEL PUMP. I HAD ABOUT 47,000 MILES. 2. OIL CONSUMPTION - THE FIRST TIME THIS HAPPENED I WAS HEARING A FUNNY NOISE WHEN I TURNED LEFT COMING FROM THE ENGINE. MY BOYFRIEND CHECKED THE OIL THE NEXT MORNING TO FIND NO OIL ON THE DIPSTICK. WE PUT IN 2 QTS THEN WHEN THE DEALER SHIP OPENED I TOOK IT IN. THEY TOLD ME THEY COULD NOT FIND ANY INTERNAL OR EXTERNAL LEAKS SO BRING IN WEEKLY FOR OIL CONSUMPTION TEST (I WAS ABOUT 1500 MILES SINCE MY OIL CHANGE THAT WAS DONE AT THE SAME TIME THE FUEL PUMP WAS REPLACED) DROVE OUT OF TOWN TO VISIT FAMILY (ABOUT 2000 MILES AFTER OIL CHANGE) AFTER DRIVING 200 MILES HEARD THE NOISE AGAIN CHECKED THE OIL.......2 QTS LOW. ADDED OIL AND TOOK TO LOCAL DEALERSHIP. NO PROBLEMS FOUND RELATED TO OIL, BUT DID FIND ANOTHER ALERT THAT NEEDED TO BE COMPLETED WHEN I GOT HOME RELATED TO THE WATER PUMP TENSIONER. GM CUSTOMER SERVICE AGAIN , BUT ONLY WAS TOLD TO WAIT UNTIL MY NEXT SCHEDULED OIL CHANGE AND START CONSUMPTION TESTS AGAIN. 3. I POD JACK - WORKED FINE FOR THE FIRST 2 YEARS, BUT THEN WOULD CAUSE ALL CENTER CONSOLE LIGHTS TO GO OUT, COULD NOT OPERATE RADIO OR A/C. 4. STALLING - I HAVE ONLY HAD THIS PROBLEM ONCE BUT IT WAS AS I WAS TURNING LEFT ACROSS 3 LANES OF TRAFFIC! 5. JERKY TRANSMISSION - THE FIRST TIME THIS ISSUE HAPPENED IT JERKED SO HARD I THOUGHT I HIT SOMETHING. TOOK IT TO THE DEALERSHIP AND WAS TOLD, LIKE OTHERS IT WAS THE TRANSMISSION "LEARNING" ME. THE TRANSMISSION CODES WERE UPDATED AND PROBLEM ONLY OCCURS OCCASIONALLY 6. DRIVERS SEAT LUMBAR SUPPORT AIRBLADDER - HAS POPPED AND HAD TO BE REPLACED TWO TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510501May 3, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE STARTED JERKING WHEN DRIVING AT HIGHWAY SPEEDS. THE FAILURE RECURRED SPORADICALLY UNTIL THE VEHICLE STALLED. THE CONTACT STATED THAT WHEN THE VEHICLE STALLED, THE GEAR SHIFTER WOULD NOT MOVE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER, BUT WAS NOT TOLD WHAT CAUSED THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 55,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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